# SalonBiz Software Reviews, Demo & Pricing - 2026

> Review of SalonBiz Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/salonbiz-profile

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SalonBiz

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Overview

[Reviews](https://www.softwareadvice.com/retail/salonbiz-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/salonbiz-profile/alternatives/)

# SalonBiz 2026: Benefits, Features & Pricing

Wondering if SalonBiz is right for your organization?

Our Salon Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

SalonBiz

3.9

[(44)](https://www.softwareadvice.com/retail/salonbiz-profile/reviews/)

Pricing

Pricing available upon request

### About SalonBiz

SalonBiz is technology-driven salon management software that increases productivity, automates operations, and creates a personalized guest experience. Every day our software helps salon and spa owners grow and increase revenue with powerful online booking, marketing, inventory tools, and more. From 1 chair to 100 locations, our easy-to-use features empower your business to reach its goals and focus on what matters most. SalonBiz is designed to accelerate processes and administrative tasks to save your staff time and energy. The top 200 salons trust and choose SalonBiz to connect their business, stylists, and clients for an elevated experience.

Plans start at $150/month.

Wondering if SalonBiz is right for your organization?

Our Salon Software selection experts can help you in 15 minutes or less.

## SalonBiz User Interface

## Popular SalonBiz Alternatives

Main Product

SalonBiz

3.9

[(44)](https://www.softwareadvice.com/retail/salonbiz-profile/reviews/)

Ratings Breakdown

-   3.73Ease of use
-   3.55Value for money
-   3.90Customer support
-   3.84Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Google Calendar](https://www.softwareadvice.com/scheduling/google-calendar-profile/)

4.8

[(4154)](https://www.softwareadvice.com/scheduling/google-calendar-profile/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.82Value for money
-   4.39Customer support
-   4.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Clover](https://www.softwareadvice.com/retail/clover-profile/)

3.8

[(575)](https://www.softwareadvice.com/retail/clover-profile/reviews/)

Ratings Breakdown

-   4.01Ease of use
-   3.42Value for money
-   3.24Customer support
-   3.78Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/)

4.6

[(5250)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.47Value for money
-   4.61Customer support
-   4.53Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(17583)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.64Ease of use
-   4.59Value for money
-   4.27Customer support
-   4.63Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Calendly](https://www.softwareadvice.com/scheduling/calendly-profile/)

4.7

[(4107)](https://www.softwareadvice.com/scheduling/calendly-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.52Value for money
-   4.43Customer support
-   4.54Functionality

Pricing

Starting at $10.00 per month

Get Price

## SalonBiz Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

Plan includes:

-   Appointment Reminders and Confirmations
-   Full Marketing Suite
-   Loyalty Programs
-   Real-Time Dashboard and Forecasting

Essential

Pricing available upon request

Plan includes:

-   Appointment Reminders and Confirmations
-   Full Marketing Suite
-   Loyalty Programs
-   Real-Time Dashboard and Forecasting

Premium

Pricing available upon request

Plan includes:

-   Appointment Reminders and Confirmations
-   Full Marketing Suite
-   Loyalty Programs
-   Real-Time Dashboard and Forecasting

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## SalonBiz Features

-   Popular features found in Salon
    
    Calendar Management
    
    Client Database
    
    Confirmations/Reminders
    
    Electronic Payments
    
    Email Marketing
    
    Employee Management
    
    Inventory Management
    
    Mobile Access
    
    Multi-Location
    
    Online Booking
    
    Point of Sale (POS)
    
    Recurring Appointments
    
-   More features of SalonBiz
    
    Absence Management
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Appointment Management
    
    Appointment Scheduling
    
    Availability Management
    
    Barcode Recognition
    
    Barcode/Ticket Scanning
    
    Billing & Invoicing
    
    Booking Management
    
    Client Management
    
    Client Portal
    
    Commission Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customer Mobile App
    
    Customer Surveys
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Discount Management
    
    Drag & Drop
    
    eCommerce Management
    
    Electronic Forms
    
    Electronic Signature
    
    Email Management
    
    Email Reminders
    
    Facility Scheduling
    
    For Salons and Spas
    
    Gift Card Management
    
    Group Scheduling
    
    Inventory Tracking
    
    Loyalty Program
    
    Online Payments
    
    Ordering Automation
    
    Order Management
    
    Payment Processing
    
    Payroll & Commissions
    
    Payroll Management
    
    Performance Metrics
    
    Promotions Management
    
    Purchase Order Management
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Receipt Management
    
    Reminders
    
    Reporting & Statistics
    
    Reputation Management
    
    Resource Scheduling
    
    Retail Inventory Management
    
    Retail POS
    
    Returns Management
    
    Room Booking
    
    Sales Order Management
    
    Sales Reports
    
    Sales Tax Management
    
    Sales Trend Analysis
    
    Self Service Portal
    
    SMS Messaging
    
    Stock Management
    
    Third-Party Integrations
    
    Timesheet Management
    
    Time Zone Tracking
    
    Transaction History
    
    User Management
    
    Waitlist Status Tracking
    
    Website Integration
    

## SalonBiz Integrations

Textel

Integration rated undefined from -1 review

Demandforce

Integration rated undefined from -1 review

Worldpay for Enterprise

Integration rated undefined from -1 review

PaySimple

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

Listen360

Integration rated undefined from -1 review

## SalonBiz User Reviews

Overall Rating

3.9

Ratings Breakdown

5

39%

4

32%

3

18%

2

0%

1

11%

Secondary Ratings

Ease of Use

3.7

Value for money

3.5

Customer support

3.9

Functionality

3.8

Lindsey F.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

We have had a wonderful overall experience with Spabiz since day 1.

4

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The software is extremely user friendly and easy to navigate. Support with technical questions, reporting, etc...is always top notch.

Cons:

It would be nice to have more customizing options. Altering standings vs deleting all and starting over. Email and text communications with guests outside of just confirmations.

Vendor Response

Hi Lindsey! Thanks for sharing your feedback with us. It¿s great ideas like yours fuel our future development. We have a brand new texting feature using artificial intelligence we are certain that your guests will love. Can¿t wait to share with you, speak with you soon!

Replied March 2018

Read More

LM

Lynn M.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Reviewed July 2024

SBIZ Review 2024

4

overall, 7 out of 10 \[sensitive content hidden\] is great \[sensitive content hidden\] is great \[sensitive content hidden\] is great \[sensitive content hidden\] is great Customer service only answers text - that is an issue when you need emails answered

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

How it looks - drop and drag - reports - stylist app

Cons:

Inventory features - no HR features - a bit confusing to find what you need at times

Reasons for choosing SalonBiz

We use Paychex Flex for payroll and HR items, which could be integrated into Salonbiz - missed opportunity!

Read More

MM

Mary Lou M.

Verified reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2024

Great Software...If They Fix the Glitches

3

It's "okay". I feel like there has to be something out there that has fewer glitches and better support during the hours we may need it. We are open for three hours before they even open.

Ratings Breakdown

3

Ease of use

3

Value for money

1

Customer support

5

Functionality

Pros:

I love the reports, it allows me to see what's going on in my business.

Cons:

\- I was expecting premium service as I was told this was premium software. - The system has went down several times in the past 2.5 years we have been using it. - Service providers often don't get their notifications. - Support is lacking, especially for us on the east coast. - Can't call to get "real time" support. If you do get someone on the phone, they are usually very polite though. - Takes forever for them to get back to you and when they do, they want you to do more work. Give them "more examples of the problem". - As a Canadian client, I don't like paying in US$ as it fluctuates. Honestly, I wouldn't even mind that so much if we didn't have so many little problems. - At one time, they apparently forgot to click the box that says "Canadian" for pricing and all my products were being sold as US$ prices but in Canadian dollars!!

Reasons for choosing SalonBiz

Again, I went with the recommendation because they are supposed to be integrated with Aveda.

Reasons for switching to SalonBiz

I was told that Salonbiz is one of the best for Aveda salons. Why wouldn't you want a premium software for your premium brand?

Read More

KT

Kevin T.

Verified reviewer

Consumer Services

Self-Employed

Used daily for more than 2 years

Review source

Reviewed July 2021

Salon / Spa Biz

5

I’d 100% recommend this to a salon or spa that has hourly and commission service providers. It’s not for smaller fledgling establishments.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It’s an all in one software that literally allows you to setup, run and manage your salon / spa. The most comprehensive of them out there.

Cons:

With it being so comprehensive, I found that it was quite a bit of overkill for me, a suite renter with no employees. That being said, their smallest subscription is for 3 users. And it’s on the costly side.

Reasons for choosing SalonBiz

I wanted to go all in to see if it were to help me build my business at a reasonable cost.

Reasons for switching to SalonBiz

I wanted to experience SalonBiz to see how well it fit in my business.

Read More

cp

connie p.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Ultimate Salon

5

Overall it is great, I would not use anything else! We all went through a great deal last year and we have not recovered completely, it will take time to be what we were and know where we are all going...

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

It was easy to learn and use. They are innovative and directly aligned with Aveda which helps me as an Aveda Salon. They stay on top of the industry needs and provide us with good service on how to use the software.

Cons:

Not alway impressed with the customer support. Wait times can be extremely lengthy and not always helpful. I feel the new updates from enterprise to central are not delivered consistently and at times not on the spot. Do not get me wrong, I love Salon Biz, I just feel at times they need to be more consistent with support

Reasons for switching to SalonBiz

We had Salon Biz in the past and switched to Salon Iris when Salon Biz was not able to link multi locations together in 2004/2005. When we united two new locations in 20011/2012 the program had changed and once again we went with Salon Biz and have been with them thru this current date.

Read More

ER

Elizabeth R.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

Review of changes & upgrades of Salon Biz

3

Ratings Breakdown

3

Ease of use

3

Value for money

4

Customer support

4

Functionality

Pros:

integrates with AVEDA reports and supports the functions in our business

Cons:

recent upgrades have been hard to navigate & system runs slow or crashes

Reasons for choosing SalonBiz

great technical support!

Reasons for switching to SalonBiz

Salon Biz integrated with our business better

Read More

sf

sevda f.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Reviewed July 2024

Salonbiz pros and cons

5

it's okay. needs more improvement, salonbiz staff should be able to help easily without creating a ticket

Ratings Breakdown

3

Ease of use

3

Value for money

5

Customer support

5

Functionality

Pros:

pros, easy to use common sense easy to make transactions

Cons:

everytime salonbiz updates there always a glitches,

Read More

VR

Verified

Reviewer

Cosmetics

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Outdated Salon Software

3

I've been working with SalonBiz on and off for almost ten years. Although it's easy to use it is definitely time for an update.

Ratings Breakdown

5

Ease of use

3

Value for money

2

Customer support

2

Functionality

Pros:

SalonBiz is easy to use, once you know what you're doing...

Cons:

It is very outdated, definitely could use a facelift to make use and appearance easier.

Vendor Response

Hi! Thanks for your feedback. Our team has been working on updating the core software, in fact, we are in the process of releasing a new web based appointment book. I¿d love the opportunity to connect to ensure you are using the most up to date version and that you are taking advantage of all newer features like custom email templates, online booking, the Stylist App, our iPad app and Pocket Salon for your guests. Give us a call at your convenience (888)809-2802.

Replied January 2019

Read More

VR

Verified

Reviewer

Cosmetics

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2019

Great Salon Product- but must have patience

5

We stay really organized. There are a lot of great features like being able to put a clients birthday in their file.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Customer support

5

Functionality

Pros:

I love the format of the program. It’s easy to learn how to use and there a lot of great features to help your salon run smoothly.

Cons:

Technical support is a joke. Half the time SalonBiz tech supports blame issues on internet or Aveda Pure Privilege

Vendor Response

We love hearing feedback like yours. SalonBiz is all about helping you easily manage salons operations.:) Our software and team improve when we work together, we¿d love the opportunity to discuss your interaction with our team, I invite you to reach out to me personally. I hope to hear from you soon. Best!

Replied January 2019

Read More

Allison P.

Verified reviewer

Restaurants

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2018

Not terrible but not the best

4

Overall it is a good software to use with it's different pros and cons. I like that it is an easy system to learn and easy screens to navigate through.

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

It is easy to navigate through the software and the picture icons are a nice bonus. If you don't know what the icon means just hover your mouse over it and it says the name of the icon/what or does. I personally think that is helpful as pictures are easier on the eyes.

Cons:

Does not allow you to move appointments around with ease as I normally have to go out of the appointment and then go back in to edit it again. You are also no longer able to call salonbiz and have them reopen it when there is a ticket error. Therefore, it should allow us to edit tickets right away without having to contact someone.

Read More

Showing 1 - 10 of 44 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/salonbiz-profile/reviews/)

## SalonBiz Popular Comparisons

[Google Calendar vs SalonBiz](https://www.softwareadvice.com/scheduling/google-calendar-profile/vs/salonbiz/)[Clover vs SalonBiz](https://www.softwareadvice.com/retail/clover-profile/vs/salonbiz/)[Connecteam vs SalonBiz](https://www.softwareadvice.com/hr/connecteam-profile/vs/salonbiz/)[Vagaro vs SalonBiz](https://www.softwareadvice.com/retail/salonbiz-profile/vs/vagaro/)

[Compare All Alternatives](https://www.softwareadvice.com/retail/salonbiz-profile/alternatives/)

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