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> Reviews of SalonBiz. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if SalonBiz is a good fit for you!

Source: https://www.softwareadvice.com/retail/salonbiz-profile/reviews

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SalonBiz Reviews

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[Overview](https://www.softwareadvice.com/retail/salonbiz-profile/)

Reviews

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# SalonBiz Reviews

## Reviews Summary

## Overall Rating

3.9

* * *

## Ratings Breakdown

5

(17)

4

(14)

3

(8)

2

(0)

1

(5)

## Secondary Ratings

Ease-of-use

3.7

Customer Support

3.9

Value for money

3.6

Functionality

3.8

* * *

### Pros

"It syncs with Aveda and fairly easy to use and teach new users"

### Cons

"Customer service only answers text - that is an issue when you need emails answered"

"Frequent and lengthy system crashes, unreachable and unhelpful customer service, numerous glitches almost daily, limited report customization, waitlist only allows for one service per client and only lets you put them on the list for a maximum of one month, still deletes appointment notes when moving clients around on the books after sending in multiple complaints"

"Their customer support team is very helpful, but the frequency in which we have to contact them is pretty ridiculous."

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SalonBiz Reviews, Pros and Cons - 2026 Software Advice