All Samsung Pay Reviews
1-25 of 245 Reviews
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Tiara
Hospitality, 2 - 10 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed March 2022
Contactless payment with unique features
Joseph
Verified reviewer
Civil Engineering, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Agrxis Review on Samsung Pay
My whole Samsung Pay experience has been excellent. My ability to manage my money and make payments while on the go has been greatly improved by the app. I like how convenient and simple the app is to use. I also like how it has extra security features like fingerprint authentication and tokenization. It's also really handy that I can have all of my credit, debit, and loyalty cards on my phone in one location. The app's widespread acceptance, including at businesses without NFC terminals, has allowed me to make payments quickly and without fuss. I also value Samsung Pay's cashback deals and rewards program because they provide users another reason to use the app. When I've had queries or problems with the app, I've always found Samsung Pay to be quite receptive and helpful in terms of customer care. Even though there are a few minor drawbacks to the app, they do not take away from my overall satisfaction with Samsung Pay. Overall, Samsung Pay is an excellent choice for anyone searching for a safe, practical, and well-liked payment method.
PROSUsing Samsung Pay has been a fantastic experience for me. The app's convenience is one of the features I appreciate most. It has been lot simpler for me to manage my funds on the go now that I can save all of my credit, debit, and loyalty cards in one location on my phone. The software has a straightforward and easy-to-use layout that makes it incredibly user-friendly and intuitive. I value the additional security precautions the app takes to protect my financial information, such as fingerprint authentication and tokenization. The widespread acceptance of Samsung Pay is another aspect I enjoy. Even if a business doesn't have an NFC terminal, I can use the app practically anywhere that accepts credit or debit cards. The app's cashback deals and rewards program are also a pleasant perk. Last but not least, whenever I've had queries or problems with the app, I've found Samsung Pay's customer care to be quite helpful and responsive. Overall, Samsung Pay is an excellent choice for anyone searching for a safe, practical, and well-liked payment method.
CONSDespite having a mostly favorable experience with Samsung Pay, there are a few aspects of the app that I dislike the most. First of all, the app might occasionally be slow to load or reply, which is annoying when I need to make a purchase right away. Second, my card has occasionally been denied by Samsung Pay even though it has always worked correctly when manually swiped. When attempting to make a transaction, this can be inconvenient and has led to some confusion.
Zephyr
Food & Beverages, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
Easy contactless payment
Samsung pay is a really convenient way of paying for goods and services. It's also extremely secure. I highly recommend it.
PROSI love how easy and convenient it is to use Samsung pay when I'm out shopping. I don't even need to take my wallet out. It's straightforward to use and I have never experienced any glitches or issues with it. There are also certain credit card perks to paying with a digital wallet like Samsung pay. I get extra cashback whenever I check out with my credit card via Samsung pay.
CONSNot every store accepts Samsung pay. It's definitely gaining traction but because it's not available everywhere you still need to always have a physical card with you.
Reasons for switching to Samsung Pay
I was using Apple pay when I had an iPhone but switched over to Samsung pay when I got a Samsung.
Ryan
Philanthropy, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
2
Reviewed September 2020
Perhaps Samsung should PAY more attention to the details
out of all my tap to pay apps, this one I use the least. However I have never had any issues at all with it. Probably because Samsung is so familiar with my spending habits. haha I would like to see it fully utilizing predictive AI more. If I'm at a location where I purchase supplies with a company card then that should be the card in the wallet that appears first.
PROSIf you are familiar with any of the tap to pay systems that have sprung up over the last few years Samsung's is no different unless you are not familiar with their platform. I have been a fan of their flagship phone for years and while I utilize many of its exclusive features every day it took some time for me to join their payment system. It is nice that it is simply a small upward swipe and *Schwoop* my digital wallet is right there, ready for spending. The various security protocols being customizable is pretty neat too. I regularly switch it from eye scan to fingerprints depending on dress.
CONSThe reason for me holding out for as long as I did, is that despite being a a user of much of their hardware I refused to buy into what Samsung calls an "account". Samsung has to have one of the furthest reaching , privacy breaching policies I have ever fearfully read while trying to understand why I should allow a company, any company to know that much about me. Also, the fact that once you add payment methods it seems to automatically change your setting to attempt to be your default payment platform.
Ryan
Environmental Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2024
The most secure payment service
It's much more secure than other payment services. It's competitors save your credit card information to it's cloud servers while Samsung Pay saves it to your phone. This also makes it usable if you don't have service or wifi.
CONSThey removed MST which was one of it's defining features.
Heathere
Consumer Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Samsung pay is one of the best.
I absolutely love Samsung pay. It makes all of my business transactions quick and easy.
PROSI've been to several stores that didn't accept many forms of payments, but Samsung pay is normally always accepted. And it makes my online shopping so much easier. And I get rewards for using the app.
CONSI don't have any complaints about this software at all
Reasons for switching to Samsung Pay
I had been hacked and Google refused to refund my money
Melissa
Automotive, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
Great payment option!
We love having Samsung Pay as an option for our small business. We use it for our point of sale and haven't had any issues over the past year of using it.
CONSThere is nothing we have found that we don't like about Samsung Pay.
Wilfried
Verified reviewer
Writing and Editing, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Secure and Convenient Online Payment Solutions.
I've never had a problem with the processing of payments, which makes it very secure. Additionally, the interface is user-friendly and dependable. If you are familiar with mobile payment apps, you can conveniently use your phone instead of your physical credit card to make payments.
CONSDespite its security and reliability, I've noticed that this particular payment method isn't universally accepted everywhere, which has been somewhat disappointing. Its adoption hasn't reached the widespread level I had initially anticipated. Perhaps, given enough time, we'll witness a significant increase in its usage. I must acknowledge that Google Pay outperforms it in this realm, providing a more seamless and widespread payment experience.
Tina
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Pay easy
Picture I like the best about Samsung pay is the ability to pay my bills with my phone in the store
CONSI feel like Samsung pay is not always reliable
Marc Andy
Environmental Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Transfert
I find it really easy to shop online with Samsung pay.
CONSThis software is really unknown to the general public.
bengono
Machinery, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
payment
for my part this software is really useful for my business because thanks to it I can make my transactions easily
CONSI find the drawback of this software is that it's not available in all countries.
Asif
Education Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Samsung Pay - A Convenient and Secure Mobile Payment Solution
Samsung Pay is a reliable and convenient mobile payment solution that provides users with secure and versatile payment options. However, its compatibility limitations and availability may restrict its accessibility to some users.
PROS1. Samsung Pay works with most magnetic stripe and NFC terminals, making it convenient for users to pay at almost any point of sale.2. Samsung Pay uses tokenization and biometric authentication technologies to ensure that users' payment information is kept safe and secure.3. Samsung Pay offers various rewards programs to users, including cashback and discounts on purchases made through the platform.4. friendly and easy to navigate, allowing users to add and manage their payment cards with ease.5. Samsung Pay supports multiple payment options, including credit and debit cards, gift cards, and even membership cards.
CONS2. Samsung Pay may not be available in all countries, restricting its use for some users.3. While Samsung Pay offers rewards programs, they may not be as attractive as those offered by other mobile payment platforms.
Ali Ahmet
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Samsung Pay 2017-2021 Report
User interface, speed and security were very important and these are the highlights of our research team.
PROSVery useful, in terms of design and security.
CONSOnly, 2GB RAM phones urgent optimization needed!
Reason for choosing Samsung Pay
Optimization is very important.
Benard
Management Consulting, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
1
Reviewed May 2023
For Samsung Watch - Pin is a dealbreaker
It used to be great, now I don't use it anymore because there's no point. I don't want or need a pin on my watch.
PROSThe great thing about samsung pay is that it's convenient to pay for things when your hands are full at the grocery store and you need to tap and go. It's also great when your phone runs out of battery
CONSThe whole point of having samsung pay on your smart watch is for ease of access. It was great when you had to put in a pin once you open the app on your watch and want to make a payment. It's changed now so that your watch itself needs a pin, which makes it useless. I don't want a pin on my watch to use it as it takes away from its convenience. I just want the pin when I open the samsung pay.
marquita
Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Love everything Samsung! As big as the brand is you'd the Samsung Pay would be more popular
Ill have to give Samsung Pay a hard 6
PROSI love the ability to use Samsung Pay because I am a die hard Samsung fan but.... Samsung Pay is just not accepted as widely as the other NFC pay apps. Sometimes I've went into establishments that don't state they accept Samsung Pay and it works but its rare, it's just not everywhere.
CONSSamsung Pay isn't as popular with most establishments as the the other NFC payments apps are. I'm all for Samsung, but it's just not available. Maybe I'll give it another try in the future.
Mark Jill
Telecommunications, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
When you have Samsung Pay, you don't need to worry whenever you go Away.
Very good software. I don't bring my wallet anymore. haha.
PROSVery convenient. If I don't have internet, I can still process payments thru offline payments up to 5 transactions. All my cards are stored and can't be used without authentication.
CONSMaybe on their next update, they can maximize the offline transactions to more than 5.
John
Supermarkets, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Samsung answer to apple pay
It integrates with all Samsung systems mostly phones *I had this option on my windows phone* and allows for one touch payment. The advantage to this is that it's unhackable as your code is constantly being changed and it has less prompts than a typical pay system. From a POS perspective it's just one more way to take payments from customers.
CONSNo real complaints, the implementation at the store level took a little longer than expected but I think it's due to our infrastructure but other than that no complaints.
Abraham
Health, Wellness and Fitness, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2017
The Best Mobile Wallet
We were able to process and keep track of client payments as well as set-up reimbursements. Having this option was very convenient as many of our clientele would not carry adequate cash and we did not have any other credit/debit card processing system in place.
PROSThis app can be utilized in both a professional and personal capacity as a digital wallet for processing, making, and keeping digital track of payments, bills, and money transfers. I still use this product in my personal life today even though I no longer work with the company that introduced me to it. If you don't feel like rummaging through your wallet for your plastic, plenty of big name stores have implemented this software into their check-out systems.
Komal
Computer Software, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed February 2023
Not so good experience with Samsung Pay
It is very easy to make payments with this app and you also get rewards on making transactions.
CONSUnlike other apps, it is not supported in every phone. Also, the rewards you get are related to particular websites. So if someone doesn’t want to purchase from that particular website, such rewards are not at all useful for him/her. I also face technical glitches very often while using this app.
Mohammed
Accounting, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed January 2021
brilliant
Its a great product, It would be much easier if it could be used by many services such as amazon, wish and many more
PROSSamsung pay, Its actually really underrated. Its a quick way to pay and i think it should be an option for in every payment section. I honestly think it makes things much easier.
CONSIt was not there for when i wanted to pay for different things. Mainly because there was no option for it
Alphonzo
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Great wallet replacement
Easy to use I dont need to bring my wallet when J shop. It is very convenient. I like it better than Apple pay
CONSI wish that the rewards were higher. Still it is a great service. I use it daily. The rewards are a nice benefit.
Rochelle
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Samsung Pay Recent Review
Samsung Pay is Perfect!
PROSSamsung pay provides a lot of perks and benefits to all of us customers. I enjoying the perks that I gain from using a Samsung Pay. It's convenient , safety and fun.
CONSWell even samsung pay is perfect in his users eye. It still have a limitations for others. But it's limitations is also his advantage
Sallie
Wholesale, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Samsung Pay : Secured Payment
Just for SAMSUNG only.
PROSI am 100% confident that any of my payment using Samsung pay is secured. Using mobile payment is very convenient and more safer when paying in merchants.
CONSThe perks of this good application is for Samsung user only. The other device or mobile phone cannot avail and enjoy this kind of perks.
Maria
Facilities Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2020
Very easy to use app for managing our corporate payment methods
Samsung Pay simplifies our payment methods and reduces the need for expensing purchases.
PROSWith a single swipe on my phone, I can access our company credit card and pay for equipment and expenses in-store.
CONSMy single concern with Samsung Pay is the ability to separate my personal cards/account from our corporate ones.
Tina
Retail, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Worth a shot!
Over samsung pay has helped me run my business smoothly and get paid for my services with ease
PROSWhat I most like about Samsung pay is the ease of use with my android phones
CONSI least like that samsung and google are separate. They should intergrade.