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Most Helpful Reviews for Samsung Pay
1 - 5 of 245 Reviews
Tiara
Hospitality, 2 - 10 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed March 2022
Contactless payment with unique features
Joseph
Verified reviewer
Civil Engineering, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Agrxis Review on Samsung Pay
My whole Samsung Pay experience has been excellent. My ability to manage my money and make payments while on the go has been greatly improved by the app. I like how convenient and simple the app is to use. I also like how it has extra security features like fingerprint authentication and tokenization. It's also really handy that I can have all of my credit, debit, and loyalty cards on my phone in one location. The app's widespread acceptance, including at businesses without NFC terminals, has allowed me to make payments quickly and without fuss. I also value Samsung Pay's cashback deals and rewards program because they provide users another reason to use the app. When I've had queries or problems with the app, I've always found Samsung Pay to be quite receptive and helpful in terms of customer care. Even though there are a few minor drawbacks to the app, they do not take away from my overall satisfaction with Samsung Pay. Overall, Samsung Pay is an excellent choice for anyone searching for a safe, practical, and well-liked payment method.
PROSUsing Samsung Pay has been a fantastic experience for me. The app's convenience is one of the features I appreciate most. It has been lot simpler for me to manage my funds on the go now that I can save all of my credit, debit, and loyalty cards in one location on my phone. The software has a straightforward and easy-to-use layout that makes it incredibly user-friendly and intuitive. I value the additional security precautions the app takes to protect my financial information, such as fingerprint authentication and tokenization. The widespread acceptance of Samsung Pay is another aspect I enjoy. Even if a business doesn't have an NFC terminal, I can use the app practically anywhere that accepts credit or debit cards. The app's cashback deals and rewards program are also a pleasant perk. Last but not least, whenever I've had queries or problems with the app, I've found Samsung Pay's customer care to be quite helpful and responsive. Overall, Samsung Pay is an excellent choice for anyone searching for a safe, practical, and well-liked payment method.
CONSDespite having a mostly favorable experience with Samsung Pay, there are a few aspects of the app that I dislike the most. First of all, the app might occasionally be slow to load or reply, which is annoying when I need to make a purchase right away. Second, my card has occasionally been denied by Samsung Pay even though it has always worked correctly when manually swiped. When attempting to make a transaction, this can be inconvenient and has led to some confusion.
Zephyr
Food & Beverages, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
Easy contactless payment
Samsung pay is a really convenient way of paying for goods and services. It's also extremely secure. I highly recommend it.
PROSI love how easy and convenient it is to use Samsung pay when I'm out shopping. I don't even need to take my wallet out. It's straightforward to use and I have never experienced any glitches or issues with it. There are also certain credit card perks to paying with a digital wallet like Samsung pay. I get extra cashback whenever I check out with my credit card via Samsung pay.
CONSNot every store accepts Samsung pay. It's definitely gaining traction but because it's not available everywhere you still need to always have a physical card with you.
Reasons for switching to Samsung Pay
I was using Apple pay when I had an iPhone but switched over to Samsung pay when I got a Samsung.
Ryan
Philanthropy, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
2
Reviewed September 2020
Perhaps Samsung should PAY more attention to the details
out of all my tap to pay apps, this one I use the least. However I have never had any issues at all with it. Probably because Samsung is so familiar with my spending habits. haha I would like to see it fully utilizing predictive AI more. If I'm at a location where I purchase supplies with a company card then that should be the card in the wallet that appears first.
PROSIf you are familiar with any of the tap to pay systems that have sprung up over the last few years Samsung's is no different unless you are not familiar with their platform. I have been a fan of their flagship phone for years and while I utilize many of its exclusive features every day it took some time for me to join their payment system. It is nice that it is simply a small upward swipe and *Schwoop* my digital wallet is right there, ready for spending. The various security protocols being customizable is pretty neat too. I regularly switch it from eye scan to fingerprints depending on dress.
CONSThe reason for me holding out for as long as I did, is that despite being a a user of much of their hardware I refused to buy into what Samsung calls an "account". Samsung has to have one of the furthest reaching , privacy breaching policies I have ever fearfully read while trying to understand why I should allow a company, any company to know that much about me. Also, the fact that once you add payment methods it seems to automatically change your setting to attempt to be your default payment platform.
Ryan
Environmental Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2024
The most secure payment service
It's much more secure than other payment services. It's competitors save your credit card information to it's cloud servers while Samsung Pay saves it to your phone. This also makes it usable if you don't have service or wifi.
CONSThey removed MST which was one of it's defining features.