# eTailPet Software Reviews, Demo & Pricing - 2026 > Review of eTailPet Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/sellit-pos-profile --- [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / eTailPet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/sellit-pos-profile/reviews/) # eTailPet 2026: Benefits, Features & Pricing Wondering if eTailPet is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview eTailPet 4.2 [(13)](https://www.softwareadvice.com/retail/sellit-pos-profile/reviews/) Pricing Starting at $149.00 per month ### About eTailPet eTailPet is a full-service point of sale solution created for pet businesses. eTailPet’s all-in-one platform allows independent pet retailers to set up a fully integrated retail point of sale and online store that syncs inventory in real-time. Its product catalog offers more than 120,000 pre-built products, and an exclusive integration with Astro Loyalty simplifies the steps required to access its benefits for your customer and you. eTailPet POS unites inventory management, online-selling, and marketing in one place–giving you complete control over your business. Wondering if eTailPet is right for your organization? Our Point of Sale Software selection experts can help you in 15 minutes or less. ## eTailPet User Interface ## Popular eTailPet Alternatives Main Product eTailPet 4.2 [(13)](https://www.softwareadvice.com/retail/sellit-pos-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 3.82Value for money - 4.08Customer support - 3.92Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(575)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(721)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Venmo](https://www.softwareadvice.com/retail/venmo-profile/) 4.7 [(9288)](https://www.softwareadvice.com/retail/venmo-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.75Value for money - 4.41Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.2 [(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.84Value for money - 3.69Customer support - 4.12Functionality Pricing Starting at $69.00 per month Get Price ## eTailPet Pricing and Plans Starting price: $149.00 per month Free Trial Free Version Core $149.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eTailPet Features - Popular features found in Point of Sale Accounting Integration Barcode/Ticket Scanning Customer Accounts Discount Management eCommerce Management Electronic Payments Electronic Signature Gift Card Management Inventory Management Multi-Location Order Management - More features of eTailPet Access Controls/Permissions Animal Database Appointment Management Appointment Scheduling Automated Scheduling Automatic Backup Availability Management Barcode Recognition Booking Management Calendar Management Calendar Sync Client Management Client Portal Confirmations/Reminders Credit Card Management Credit Card Processing Customer Database Customer History Customer Management Customer Service Management Customizable Branding Customization Document Storage Drag & Drop Email Alerts Email Reminders Employee Management Event Calendar Facility Scheduling Inventory Tracking Loyalty Program Mobile Access Mobile Grooming Multiple User Accounts Online Booking Ordering Automation Payment Processing Personalization Pet Birthday Tracking Pet Grooming Photo Management Point of Sale (POS) Promotions Management Purchase Order Management Real-Time Data Real-Time Reporting Receipt Management Records Management Recurring Appointments Reminders Reporting/Analytics Reporting & Statistics Retail Inventory Management Retail POS Returns Management Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Scheduling Search/Filter Service Catalog SMS Messaging SMS Reminders Stock Management Task Scheduling Third-Party Integrations Transaction History User Management Vaccine Management ## eTailPet Integrations Mailchimp Integration rated undefined from -1 review ShipStation Integration rated undefined from -1 review TaxJar Integration rated undefined from -1 review accessiBe Integration rated undefined from -1 review Postmates Integration rated undefined from -1 review ## eTailPet User Reviews Overall Rating 4.2 Ratings Breakdown 5 54% 4 31% 3 8% 2 0% 1 8% Secondary Ratings Ease of Use 4.2 Value for money 3.8 Customer support 4.1 Functionality 3.9 KW Kymber W. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Reviewed May 2026 Great Software & Integration, nobody's perfect 4 Nobodys perfect, especially in POS. I do feel like Etails tries their best to hear feedback & improve. Overall I've enjoyed working with them Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I love the integration with all the other programs we use. It is user friendly & The staff are friendly. Cons: I wish they had more features in Booking, reports & texting. We would fully swap away from our other booking software if we were able to create our own auto-send texts and if booking had a few more key features in scheduling. I also wish I could run reports for sales over time and sales by customer. Reasons for switching to eTailPet Ive used etails in the past & liked their integration Read More TA Tracy A. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Reviewed May 2026 One stop shop 4 They are willing to listen to feedback, make changes better for the stores. Good customer service. Nice product. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The Integration of credit card system, POS, and website, inventory management has been nice to work with. Cons: The booking component needs work for grooming customers. They are in the process of changing that and listening to stores feedback. So we shall see... Reasons for choosing eTailPet Felt like a more oriented product towards the pet industry instead of just an ecomm platform Read More JP Joseph P. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed February 2024 Bought out by an investment firm 3 ETailPet has been bought out by Quilt Software, a software investment firm. Firms like this buy software that's considered "Mature" with a userbase, and provide as little service or features as possible to maintain an income flow. They promise a lot, and provide very little. My experience was the worst of any company I have worked with. They promised several features specifically that it was later discovered they did not have. Managers admitted to the misrepresentation, blaming the fact they sell different programs, and agreed to cancel and refund but when I requested it, they refused. They also delayed the cancellation until after the next billing cycle so they could get another months fees out of me. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 1 Functionality Pros: They have a decent Astro Integration and a nice catalog of products. But the issues make these benefits worthless Cons: They do not have integrated printing, you have to print through a print dialog from your browser, its slow and prone to errors. They try to claim this is "Integrated". They use PAX payment devices that are meant to be behind a counter (Violating the EMV requirements of not handling customers cards.) They can not handle vendor price files, you have to reformat and layout the data for their importer, and then it can not handle case qtys, multi vendors, or really anything you need for a pet store inventory. Vendor Response Hi Joseph, Thank you so much for being honest with your feedback. This definitely provides insight as to where holes are and where we need to close the gap. We are looking to make changes for the better and really appreciate your honesty. We hope to continue to grow together! Thank you! Replied June 2024 Read More IG Iris G. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Reviewed May 2026 Happy so far 5 I came in a year before we updated the system, it was an easy transition out of the old. It's quicker and more organized. I find it's pretty user friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Astro connection and the "universe". I also really like the messaging. It is much easier to send a quick text, and customers respond well to it. Cons: Astro- it's a pain because we order products from more that one distributor and we have to change the "preferred dist." each time, in order to get credits. Reasons for switching to eTailPet Needed the update. Speedier ordering and sales Read More SM Stephen M. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed July 2024 Industry focused POS is fantastic 5 Great experience with eTailPet. We have opened two new locations and the onboarding was seamless. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: eTailPet is functional, easy-to-use, and intuitive. Using an industry-focused POS and inventory management system saves time and money. We switched from Shopify, which worked, but demanded tons of extra time and effort to use. Cons: eTailPet is still improving. There are a couple small things that could be tweaked to work better for us, but they are not critical. Reasons for switching to eTailPet We were attracted to the industry focus of eTailPet, rather than continuing with a generic, one-size-fits-all point of sale. Read More mr mellisa r. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed July 2024 Great POS system! 5 It was a relatively easy transition to start using it and Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: It is easy for our clerks to use and with the Astro and Credit Card integration's fewer mistakes are made by the clerks. Cons: Having to enter a pin for so many functions. Reasons for switching to eTailPet We wanted to use ecommerce and lightspeed would not work with a 3rd party to allow it so we switched to etailpet. Read More CA Chris A. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Review source Reviewed March 2024 My ETailPet tale 4 Good Etails gave us the ability to increase our sales last year and we are happy overall. Ratings Breakdown 4 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Ease of use. Teaching someone the system Cons: I know I pay 20% more than other businesses that use the same services of etails but they pay a one time annual fee. I would like some transparency on billing plans or the option for a one time fee for the year. Lack of SEO tools or services, for the price I’m paying we should have some reporting tools on hand for our dashboard The scheduling features are terrible for grooming. Not intuitive, labor intensive setup and poor functionality. Reasons for choosing eTailPet Pet focused inventory management. Testimonials from other retailers. Reasons for switching to eTailPet Wanted e commerce and to bolster our online presence Vendor Response Thank you Chris for your feedback! We will have someone reach out to you to discuss billing more in detail for you so we all can be on the same page. Thank you again for your partnership and we hope to continue to grow together! Replied June 2024 Read More JM Janet M. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed March 2024 Great POS 5 Great and always helpful. Troubleshooting is quick. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: They have thought of everything for the pet industry. Their product universe is wonderful Cons: Time zone difference is a problem at times. Reasons for switching to eTailPet This was geared for pet industry. Made it easier. Vendor Response Janet, thank you for your review. We're glad to hear that you're benefitting from our vendor catalogs via the eTailPet Product Universe; it's certainly one of our most popular features! We're currently working on expanding service hours. Right now we're available for live support from 9:00 AM to 6:00 PM ET, but would love to have more availability. Stay tuned! Replied March 2024 Read More LD LeAnn D. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed June 2024 Recommendation 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: We really like the automated features for inventory. Cons: We came in early on and the data transfer was less than desireable. Reasons for switching to eTailPet Quickbooks was no longer an option and had no support available. Vendor Response Hi LeAnn, Thank you so much for your response. We know the data and migration was a struggle and we have grown a ton since you have onboarded. Thank you for your honest feedback as we utilize it to make changes for the better! Replied June 2024 Read More TT Teresa T. Verified reviewer Retail 2-10 employees Used daily for less than 12 months Reviewed May 2026 Don’t hesitate to choose Etail Pet 5 I really like it, the support is pretty good and I’ve not had hardly any down time with it, which I hear a lot of others do Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The Product Universe, it is really nice to have the descriptions and photos of the products when I choose to sell online Cons: Booking appointments, it will not tell me if an appointment is not available when I go to schedule it Read More Showing 1 - 10 of 13 Reviews [See All Reviews](https://www.softwareadvice.com/retail/sellit-pos-profile/reviews/) ## Other Top Recommended Point of Sale Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **96** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **73** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (721) Recently recommended **55** times [Rain POS](https://www.softwareadvice.com/retail/rainpos-profile/) **4.1** (134) Recently recommended **52** times Stuck Between Options? 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