# Servme Software Reviews, Demo & Pricing - 2026 > Review of Servme Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/servme-profile/alternatives --- [Home](https://www.softwareadvice.com/) / [Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/) / Servme Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Servme 2026: Benefits, Features & Pricing Wondering if Servme is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Servme 4.8 [(25)](https://www.softwareadvice.com/retail/servme-profile/#reviews) Pricing Pricing available upon request ### About Servme SerVme is an all in one complete guest experience platform that combines reservations, table management, powerful marketing CRM, re-engagement and guest surveys, with robust analytics. A purpose-built hospitality platform, serVme streamlines operations from the front of the house to the back of the house with the help of powerful integrations with your existing hospitality stack such as Telephones, POS, PMS, payments and CRM. Wondering if Servme is right for your organization? Our Restaurant Management Software selection experts can help you in 15 minutes or less. ## Servme User Interface ## Popular Servme Alternatives Main Product Servme 4.8 [(25)](https://www.softwareadvice.com/retail/servme-profile/#reviews) Ratings Breakdown - 4.96Ease of use - 4.75Value for money - 4.92Customer support - 4.84Functionality Pricing Available upon request Get Price Alternative Product [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/) 4.6 [(5786)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.47Value for money - 4.32Customer support - 4.51Functionality Pricing Available upon request Get Price Alternative Product [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) 4.7 [(1320)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.63Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1166)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1576)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price ## Servme Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Servme Features - Popular features found in Restaurant Management Employee Management Inventory Management Kitchen/Menu Management Online Ordering Order Entry Point of Sale (POS) Real-Time Notifications Reporting/Analytics Sales Reports Wait List Management - More features of Servme Access Controls/Permissions Activities Booking Activity Dashboard Alerts/Notifications API Availability Management Billing & Invoicing Booking Management Booking Notes Calendar Sync Campaign Management Channel Management Communication Management Conversion Tracking CRM Customer Database Customer History Customer Support Customizable Branding Customizable CTAs Customizable Reports Customizable Templates Discount Management Drag & Drop Electronic Payments Email Marketing Email Templates Email Tracking Event Scheduling For Restaurants Group Reservations Loyalty Program Marketing Automation Mobile Access Multi-Language Multi-Location Online Booking Order Management Payment Processing Performance Metrics Promotions Management Rate Management Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Reporting Real-Time Updates Reminders Reporting & Statistics Reservations Management Segmentation SMS Marketing SMS Messaging Social Media Integration Social Promotion Table Management Third Party Booking Third-Party Integrations Waitlist Status Tracking Website Integration ## Servme Integrations Maitre'D Integration rated undefined from -1 review Google Optimize Integration rated undefined from -1 review Foodics Integration rated undefined from -1 review Squirrel POS Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review Infrasys POS Integration rated undefined from -1 review See all 13 integrations ## Servme User Reviews Overall Rating 4.8 Ratings Breakdown 5 80% 4 20% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 4.8 Customer support 4.9 Functionality 4.8 Have you used Servme and would like to share your experience with others? FR Fabio R. Verified reviewer Hospitality 51-200 employees Used daily for less than 2 years Review source Reviewed August 2025 Deputy Hotel Manager 5 We have been using Servme for quite some time and it has truly transformed the way we manage our reservations and floorplan. The system is very intuitive, allowing our team to work more efficiently and ensuring a smooth experience for our guests. Training new team members is quick and easy, as they adapt to the platform right away. It has become a key tool in our daily operations. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Servme is easy to use, reliable, and extremely effective in helping us stay organized. It allows us to better understand our guests, optimize our operations, and improve the overall service we provide. One of the aspects we value most is the excellent customer support — always fast, professional, and very helpful whenever we need assistance. Cons: Overall, there is very little to point out. It would be great to see more integrations with external platforms, such as The Fork, to make the workflow even smoother. Vendor Response Thank you for the wonderful review! We’re so glad Servme has been reliable, intuitive, and helpful in streamlining your operations and guest experience. It’s also great to hear our support team has been there when you needed us. We appreciate your feedback on integrations—our team is working on expanding these, and your input helps us prioritize. Thanks again for trusting Servme as part of your daily operations! The Servme Team Replied August 2025 Read More JM Josh M. Verified reviewer Food & Beverages 51-200 employees Used daily for more than 2 years Reviewed August 2023 Effective and Efficient Reservation System 5 We have 3 separate levels in our Restaurant and we had to stop our online reservations in the past as the guests can make bookings but they do not have the option to specify which area they wish to book. From the last update and discussion with the team, we had already resolved this issue and they now have the option online for us to customize our profile and add a disclaimer stating we have 3 separate levels. After the changes on our online profile, we now get information about where the guests wish to make the booking and helped us to book them at the correct level. This was just one of the requests we asked the team for assistance and they helped us to resolve it. Overall, we are happy with them and how they give special attention to our venue requirements. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We've been using the system for more than 4yrs now and we can say that it is user-friendly, accessible anywhere and anytime, with a great support team.User-friendly in the sense that you can easily add a booking without clicking a lot of things on the screen which saves us time to accept another booking. The system also helped us create campaigns and directly share them using our database in the same system.The system can also be downloaded on your tablet, computer, and most especially on your mobile phones which is really handy if in case we have to make some simple amendments to some of the bookings outside the venue.Lastly, their team replies really fast whenever we require support and keeps us updated with new features of the system. Cons: Very minimal requests from time to time in relation to the personalization of the system but not so much required as the system itself is already enough for our venue to operate. Reasons for switching to Servme We have decided to switch to SerVme because of its system functionality, reasonable rates, and customer support. Vendor Response Hi Josh, We were absolutely thrilled to read your fantastic review and wanted to express our sincerest gratitude for taking the time to share your experience with us. Your feedback serves as a testament to our team's dedication and hard work to deliver top-notch service and products. We have released many several iterations of the online booking including the flexibility of booking at separate sections, which we are very glad to know that you are happy with. At serVme, we are committed to providing the best possible experience for our valued clients, and your review reaffirms that we're on the right track. Your satisfaction is our ultimate goal, and we're delighted to have played a part in making your experience a memorable one. Thank you once again. Replied August 2023 Read More RA Reem A. Verified reviewer Hospitality 51-200 employees Used daily for less than 12 months Review source Reviewed May 2024 Serve me used 5 Great support and great team of management Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Ease of use and customer service support Cons: Mobile app needs more development and tools Reasons for choosing Servme The account manager at serve me was more present Vendor Response Hi Reem, Thank you for your valuable review! We're thrilled to hear that you find Servme easy to use. Your kind words about our customer service and support team mean a lot to us. Regarding the mobile app - Our new mobile app is in the works, with new features and functionality, scheduled to go live by June 2024. This update will significantly improve your experience and help you do things on the go. Please feel free to reach out to your account manager and get a sneak peek of the new app. Thank you for choosing Servme. Replied May 2024 Read More SS Sebastien S. Verified reviewer Food & Beverages 11-50 employees Used daily for more than 2 years Review source Reviewed May 2024 Pacifico’s 5 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Its effectiveness , follow up & the updates ! Cons: Well set app & efficient especially for reservation Reasons for switching to Servme Because of a good friend that build up this software \[sensitive content hidden\] Read More SN Sujin N. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 2 years Review source Reviewed September 2024 A comfortable and user friendly system 5 We are very satisfied working with Servme it's been almost 2 years, easy to manage our floorplan, capacity, and provide a smooth experience to our guests. We are comfortable using it, some other tools are more complex. However, operation wise our whole team are comfortable to use Servme. Even when training our new team members, they are able to adapt to it quickly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Servme is easy to use and manage, it's user friendly. I have tried other platforms. It depends on the size of the restaurant, for our size of the restaurant Servme is a great option. Helps us understand our guests, their preferences, and operations. They also have very fast support. Cons: The one thing is sometimes it gets a little complicated in specific features such as in the marketing tool, editing shifts. I feel like I can't learn it alone, I'll need someone to walk me through them. Vendor Response Hi Sujin, Thank you so much for your detailed review and for being a valued customer for almost two years! We're thrilled to hear that Servme has been a great fit for your restaurant and has helped you understand your guests and operations better. It’s wonderful to know that even new team members can quickly adapt to using Servme - this is exactly what we strive for with our user-friendly interface. Regarding the marketing features and shifts, our team is constantly working on improving, and feedback like yours helps us identify areas where we can enhance our product and make it even more user-friendly. Please don’t hesitate to reach out to our support team, as we’d be happy to walk you through any features you’re finding challenging. Thank you for choosing Servme and for sharing your experience. Replied September 2024 Read More MF Mario F. Verified reviewer Food & Beverages 201-500 employees Used daily for more than 2 years Review source Reviewed August 2024 Review from an old user 4 Very good . It was a turning point in the reservations Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The team is flexible and they can help any time Cons: Some features take time like the feddback survey and whatsapp Vendor Response Thank you for sharing your experience as a long-time user of Servme! We’re glad that Servme has been a turning point for managing your reservations. We appreciate your feedback regarding the Guest feedback survey and WhatsApp messaging. We're excited to let you know that both of these features have already been released! We understand that it can sometimes take a bit longer for features to be available, as we thoroughly test everything to ensure a smooth, bug-free experience. We truly appreciate your patience as we work to deliver the best possible service. Replied September 2024 Read More MS Mireille S. Verified reviewer Food & Beverages 2-10 employees Used daily for less than 6 months Review source Reviewed September 2024 I love servme 5 It’s so easy to organize my reservations and It’s super helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: "I absolutely love using ServMe for its convenience and efficiency. The ability to easily request services from a variety of providers with just a few taps on my phone is a game-changer. I appreciate how quickly I can browse through different options and find the best service provider to meet my needs. One drawback. Overall, though, the benefits of using ServMe far outweigh any minor inconveniences, and I highly recommend it to anyone looking for quick and reliable service solutions." Cons: however, isthat sometimes there can be delays in the response time from providers, especially during peak hours. Vendor Response Thank you so much for your thoughtful review! We're thrilled to hear that you're finding Servme convenient and efficient and that Servme is helping you organize your reservations effortlessly. We're continuously working on optimizing our platform to ensure faster response times, even during high-demand periods. Your input helps us improve, and we truly value it. Thank you again for your valuable feedback and for being a part of the Servme community! Replied September 2024 Read More RC Ryan C. Verified reviewer Restaurants 11-50 employees Used daily for less than 2 years Review source Reviewed September 2024 Plume la brasserie 5 Excellent. Regarding app and support team Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Simplicity and time oriented when using in rush hours Straight to point and accurate Cons: Nothing to consider least liked. No faults. Vendor Response We’re thrilled to hear that Servme has been a great fit for your business and that our support team has met your expectations. Your feedback reassures us that we’re on the right path, and we’re committed to maintaining the high standards you’ve come to rely on. If there’s ever anything more we can do to support you, please don’t hesitate to reach out. Replied September 2024 Read More AH Amani H. Verified reviewer Food & Beverages 51-200 employees Used daily for more than 2 years Review source Reviewed September 2024 Perfect solution 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The up to date strategy and the immediate support Cons: Nothing honestly to say, good job. Always keep updated Vendor Response Thank you for your fantastic review and for calling Servme the "perfect solution"! Your feedback truly motivates us to keep delivering the best possible service. We're committed to continuous improvement, and it's great to know our efforts are paying off! Replied September 2024 Read More RK Rohan K. Verified reviewer Food & Beverages 10000+ employees Used daily for more than 2 years Review source Reviewed May 2024 Servme a great CRM tool 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The feature of personalized guest tags and the way we can create special events and can promote them through the online widget links to highlight the venue happening to our potential customers Cons: The integration with the MICROS is a great feature that we see in Servme which can be a great tool to get the accurate guest history as we were not able to do it in our property due to various technical issues at both ends in the past but would be happy if we can get it done now at the earliest Vendor Response Hi Rohan, Thank you for your positive review. :) We are thrilled to hear that you love our CRM platform and that you are enjoying the enhanced events module, which helps you promote and sell tickets faster to potential customers. With regards to the integration with Micros, thank you for bringing this to our attention. We understand the importance of accurate guest history and will have our project team look into this integration to resolve any technical issues promptly. Thank you for choosing Servme. Replied May 2024 Read More Showing 1 - 10 of 25 Reviews Load More Reviews ## Servme Popular Comparisons [Eventbrite vs Servme](https://www.softwareadvice.com/ticketing/eventbrite-profile/vs/servme/)[OpenTable vs Servme](https://www.softwareadvice.com/hospital-management/opentable-profile/vs/servme/)[Booqable vs Servme](https://www.softwareadvice.com/retail/booqable-profile/vs/servme/)[Hostaway vs Servme](https://www.softwareadvice.com/hotel-management/hostaway-profile/vs/servme/)[Lodgify vs Servme](https://www.softwareadvice.com/hotel-management/lodgify-profile/vs/servme/) ## Other Top Recommended Restaurant Management Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **85** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **64** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (721) Recently recommended **47** times [HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/) **4.1** (76) Recently recommended **16** times Stuck Between Options? 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