# SevenRooms Software Reviews, Demo & Pricing - 2026

> Review of SevenRooms Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/seven-rooms-profile

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SevenRooms

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Overview

[Reviews](https://www.softwareadvice.com/retail/seven-rooms-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/seven-rooms-profile/alternatives/)

# SevenRooms 2026: Benefits, Features & Pricing

Wondering if SevenRooms is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

SevenRooms

4.4

[(24)](https://www.softwareadvice.com/retail/seven-rooms-profile/reviews/)

Pricing

Starting at $1.00 per month

### About SevenRooms

SevenRooms is a cloud-based reservation and guest management platform designed to help restaurants, hotels, clubs and enterprises acquire, engage and manage clients. Features include request management, payment processing, tagging, customer segmentation, event ticketing and reporting.

The application enables team members to handle multi-channel bookings, record guest details within a centralized CRM database and notify waitlisted customers via SMS. SevenRooms also helps businesses manage order deliveries or pick-ups, collect service feedback and save customer preferences by maintaining their order histories. Marketers can use the solution to create personalized campaigns for an audience group and analyze the performance by measuring return on investment (ROI).

SevenRooms offers open API, which enables businesses to integrate with various third-party platforms such as OpenTable, FaceBook, Instagram, TripAdvisor, Stripe, Twilio, MailChimp, TravelClick and more. It comes with a mobile application for iOS. Pricing is available on request and support is provided via phone and online measures.

Wondering if SevenRooms is right for your organization?

Our Reservations Software selection experts can help you in 15 minutes or less.

## SevenRooms User Interface

## Popular SevenRooms Alternatives

Main Product

SevenRooms

4.4

[(24)](https://www.softwareadvice.com/retail/seven-rooms-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.19Value for money
-   4.33Customer support
-   4.17Functionality

Pricing

Starting at $1.00 per month

Get Price

Alternative Product

[Booqable](https://www.softwareadvice.com/retail/booqable-profile/)

4.8

[(1162)](https://www.softwareadvice.com/retail/booqable-profile/reviews/)

Ratings Breakdown

-   4.75Ease of use
-   4.74Value for money
-   4.82Customer support
-   4.57Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/)

4.7

[(1320)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.61Value for money
-   4.50Customer support
-   4.63Functionality

Pricing

Starting at $149.00 per month

Get Price

Alternative Product

[Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/)

4.8

[(1575)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/)

Ratings Breakdown

-   4.59Ease of use
-   4.56Value for money
-   4.72Customer support
-   4.65Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/)

4.5

[(1310)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.34Value for money
-   4.56Customer support
-   4.37Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/)

4.9

[(90)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/)

Ratings Breakdown

-   4.86Ease of use
-   4.87Value for money
-   4.86Customer support
-   4.74Functionality

Pricing

Available upon request

Get Price

## SevenRooms Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## SevenRooms Features

-   Popular features found in Reservations
    
    Booking Management
    
    Calendar Management
    
    CRM
    
    Customer Support
    
    Group Reservations
    
    Inventory Management
    
    Mobile Access
    
    Promotions Management
    
    Rate Management
    
    Reporting/Analytics
    
-   More features of SevenRooms
    
    Activities Booking
    
    Alerts/Notifications
    
    API
    
    Booking Notes
    
    Communication Management
    
    Contact Management
    
    Credit Card Processing
    
    Customer Activity Tracking
    
    Customer Database
    
    Customer Experience Management
    
    Customer History
    
    Customer Segmentation
    
    Customizable Reports
    
    Data Import/Export
    
    Data Synchronization
    
    Electronic Payments
    
    Email Alerts
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    For Restaurants
    
    Guest Experience Management
    
    Interaction Tracking
    
    Lead Management
    
    Loyalty Program
    
    Marketing Automation
    
    Mobile Alerts
    
    Mobile App
    
    Online Booking
    
    Online Ordering
    
    Online Reservations
    
    Payment Processing
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Prioritization
    
    Public Waitlist
    
    Registration Management
    
    Reminders
    
    Reporting & Statistics
    
    Reservations Management
    
    Revenue Management
    
    Sales Reports
    
    Self Check-In/Check-Out
    
    SMS Marketing
    
    SMS Messaging
    
    Social Media Integration
    
    Surveys & Feedback
    
    Table Management
    
    Third Party Booking
    
    Waiting Time Tracking
    
    Wait List Management
    
    Waitlist Status Tracking
    

## SevenRooms Integrations

Stripe

Integration rated undefined from -1 review

Emma by Marigold

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

Toast POS

Integration rated undefined from -1 review

Google Maps

Integration rated undefined from -1 review

Knovos Discovery

Integration rated undefined from -1 review

See all 13 integrations

## SevenRooms User Reviews

Overall Rating

4.4

Ratings Breakdown

5

67%

4

17%

3

13%

2

0%

1

4%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.3

Functionality

4.2

Stephen M.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Game Changer

5

SevenRooms has played a major role in our recovery program with our customers. If a guest has an experience that did not live up to expectations, we know about it...and we fix it! It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ability to provide a more customized experience for our valuable guests.

Cons:

TripleSeat integration comes with major limitations for us. Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons. Currently unable to use right now.

Read More

MS

Michaela S.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2025

My honest review about sevenrooms

4

I would give sevenrooms a 7/10 In terms of user friendly interface.

Ratings Breakdown

3

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

I like the customization regarding the events section and customizing the shifts for special events etc

Cons:

It can be tricky when making new shifts (sometimes they conflict and you have no idea why they do not work or they overlap when you try again)

Reasons for choosing SevenRooms

Dynamic pricing and more customizations for reservations/ special events

Reasons for switching to SevenRooms

We have two venues under our umbrella. We trialed using OpenTable at one of our venues while keeping sevenroom at the second venue. After 1.5 years of using OpenTable, we made the switch to have both venues operate with sevenrooms

Read More

ar

alex r.

Verified reviewer

Hospitality

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2025

Good, but needs work

3

Overall, I think SevenRooms is a good platform and service, but I think it could be much more user friendly and the app is also impossible to use. There are lots of ways it could be improved!

Ratings Breakdown

3

Ease of use

4

Value for money

2

Customer support

3

Functionality

Pros:

I like that SevenRooms allows our restaurant to function by organizing reservations and gathering notes on members and frequent diners.

Cons:

I wish that SevenRooms was able to integrate with our other platforms that help us run a members' club and I've noticed that there are some glitches, like the platform assuming that tables are always overbooked.

Read More

KJ

Katherine J.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 2 years

Review source

Reviewed May 2025

Sevenrooms Helps our Business Market more to Guests

5

Love using Sevenrooms for our two venues! It's been a great experience having these platform connect with all of our other systems for booking

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

We use the platform for all booking reservations, marketing events and email blast and it also aligns with our event Software Tripleseat

Cons:

The marketing section isn't as advanced as OpenTable as the reach that the system isn't as advanced but it will get there

Reasons for switching to SevenRooms

Pricing structure and wanted to see the capabilites of Sevenrooms

Read More

IL

Ilaria L.

Verified reviewer

Hospitality

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

In love with SevenRooms!

5

Our venue is using SevenRooms since years and I cannot recommend it enough. Comparing it with other platforms, it is super easy to use and there are a lot of automations that you can set up that are very helpful to run your service smoothly.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

SevenRooms is a great platform for restaurant reservations. It is easy to use and the customer service is always helpful and able to assist in every way they can.

Cons:

Roughly a year ago the reporting section changed and it was not easy to familiarize with it at the beginning. The previous reporting was easier to navigate.

Read More

Caitlin H.

Verified reviewer

Hospitality

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

SevenRooms Review

5

Company has been using SR for over 3 + years and it is perfect tool for operating our client database between 7+ properties. It helps us maintain our guest experience with customized features that are easy to use and really allow us know our guests better.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

User friendly- clean face. Easy to train new employees- easy set up and access. Customizable features. Feedback Reviews. Instagram + events Widget. Export clients by tags. Tags in general!

Cons:

1)Sometimes loading glitches. 2)Unfortunately our POS system future does not work with SR- not SR's fault but it would make our lives easier to track spends at our more high volume properties.

Read More

VR

Verified

Reviewer

Restaurants

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Love SevenRooms

5

I love SevenRooms. It is amazing and easy to use. I just wish that we could access the features that come from integration of our POS.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant.

Cons:

They do not integrate with BreadCrumb, you have to use/pay for OpenTable on top of your monthly cost.

Read More

Sarah D.

Verified reviewer

Restaurants

11-50 employees

Used other for less than 6 months

Review source

Reviewed September 2018

This is great!

5

Even though we selected another reservation software, I was impressed with the customer service and timely responses.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

I feel like SevenRooms is a hidden gem although we ultimately decided on a different reservation system!

Cons:

It is a tad more costly than we were anticipating. Our big deal breaker was we could not utilize SevenRooms for out B&B properties as well as restaurants.

Read More

Mihailo D.

Verified reviewer

Accounting

51-200 employees

Used monthly for less than 2 years

Review source

Reviewed June 2019

SevenRooms review

5

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Great customer data capture, they allways know what i want, and i can see the history of guests.

Cons:

Just one thing, color in the software is somehow boring

Read More

VR

Verified

Reviewer

Food & Beverages

201-500 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Great metrics for assigning tables

5

The features ultimately outweigh the cost

Ratings Breakdown

5

Ease of use

3

Value for money

5

Customer support

4

Functionality

Pros:

The system is quite smart in its approach to table reassignment and pacing

Cons:

While the features are a benefit- the cost is high for a reservation system. Updates are made frequently without notice

Read More

Showing 1 - 10 of 24 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/seven-rooms-profile/reviews/)

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