--- title: "SevenRooms Software Reviews, Demo & Pricing - 2026" description: "Review of SevenRooms Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/seven-rooms-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Reservations Software](https://www.softwareadvice.com/hotel-management/reservation-comparison/) / SevenRooms Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/seven-rooms-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/seven-rooms-profile/alternatives/) # SevenRooms Review From $1/month 1 plan Wondering if SevenRooms is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SevenRooms 4.4 [(24)](https://www.softwareadvice.com/retail/seven-rooms-profile/reviews/) Pricing Starting at $1.00 per feature per month ### About SevenRooms SevenRooms is a cloud-based reservation and guest management platform designed to help restaurants, hotels, clubs and enterprises acquire, engage and manage clients. Features include request management, payment processing, tagging, customer segmentation, event ticketing and reporting. The application enables team members to handle multi-channel bookings, record guest details within a centralized CRM database and notify waitlisted customers via SMS. SevenRooms also helps businesses manage order deliveries or pick-ups, collect service feedback and save customer preferences by maintaining their order histories. Marketers can use the solution to create personalized campaigns for an audience group and analyze the performance by measuring return on investment (ROI). SevenRooms offers open API, which enables businesses to integrate with various third-party platforms such as OpenTable, FaceBook, Instagram, TripAdvisor, Stripe, Twilio, MailChimp, TravelClick and more. It comes with a mobile application for iOS. Pricing is available on request and support is provided via phone and online measures. Wondering if SevenRooms is right for your organization? Our Reservations Software selection experts can help you in 15 minutes or less. ## SevenRooms User Interface ## Popular SevenRooms Alternatives Main Product SevenRooms 4.4 [(24)](https://www.softwareadvice.com/retail/seven-rooms-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.19Value for money - 4.33Customer support - 4.17Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1190)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [OpenTable](https://www.softwareadvice.com/hospital-management/opentable-profile/) 4.7 [(1322)](https://www.softwareadvice.com/hospital-management/opentable-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.61Value for money - 4.50Customer support - 4.62Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [Hostaway](https://www.softwareadvice.com/hotel-management/hostaway-profile/) 4.8 [(1620)](https://www.softwareadvice.com/hotel-management/hostaway-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.56Value for money - 4.72Customer support - 4.65Functionality Pricing Available upon request Get Price Alternative Product [Lodgify](https://www.softwareadvice.com/hotel-management/lodgify-profile/) 4.5 [(1311)](https://www.softwareadvice.com/hotel-management/lodgify-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.34Value for money - 4.56Customer support - 4.37Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Hotelizer](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/) 4.9 [(91)](https://www.softwareadvice.com/hotel-management/hotelizer-pms-profile/reviews/) Ratings Breakdown - 4.86Ease of use - 4.87Value for money - 4.86Customer support - 4.75Functionality Pricing Available upon request Get Price ## SevenRooms Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SevenRooms Features - Popular features found in Reservations Booking Management Calendar Management CRM Customer Support Group Reservations Inventory Management Mobile Access Promotions Management Rate Management Reporting/Analytics - More features of SevenRooms Activities Booking Alerts/Notifications API Booking Notes Communication Management Contact Management Credit Card Processing Customer Activity Tracking Customer Database Customer Experience Management Customer History Customer Segmentation Customizable Reports Data Import/Export Data Synchronization Electronic Payments Email Alerts Email Management Email Marketing Email Reminders For Restaurants Guest Experience Management Interaction Tracking Lead Management Loyalty Program Marketing Automation Mobile Alerts Mobile App Online Booking Online Ordering Online Reservations Payment Processing Performance Metrics Point of Sale (POS) Prioritization Public Waitlist Registration Management Reminders Reporting & Statistics Reservations Management Revenue Management Sales Reports Self Check-In/Check-Out SMS Marketing SMS Messaging Social Media Integration Surveys & Feedback Table Management Third Party Booking Waiting Time Tracking Wait List Management Waitlist Status Tracking ## SevenRooms Integrations Stripe Integration rated undefined from -1 review Emma by Marigold Integration rated undefined from -1 review Toast POS Integration rated undefined from -1 review Google Maps Integration rated undefined from -1 review Knovos Discovery Integration rated undefined from -1 review Bindo POS Integration rated undefined from -1 review See all 12 integrations ## SevenRooms User Reviews ## SevenRooms customer ratings - Overall rating: 4.4/5 - Total reviews: 24 ### Rating distribution - 5 stars: 16 reviews (67%) - 4 stars: 4 reviews (17%) - 3 stars: 3 reviews (13%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (4%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.2/5 - Customer support: 4.3/5 - Functionality: 4.2/5 --- ### Game Changer - Overall rating: 5/5 - Reviewer: Stephen M. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. SevenRooms has played a major role in our recovery program with our customers. If a guest has an experience that did not live up to expectations, we know about it...and we fix it! It is another layer of hospitality that our entire company has bought into. The unique part of SevenRooms is the ability to customize its use. Our company has found creative functionality that enhances a guest’s overall experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ability to provide a more customized experience for our valuable guests. #### Cons TripleSeat integration comes with major limitations for us. Triple seat is forcing our hand to lock tables that we simply can’t do operationally for many reasons. Currently unable to use right now. --- ### My honest review about sevenrooms - Overall rating: 4/5 - Reviewer: Michaela S. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I would give sevenrooms a 7/10 In terms of user friendly interface. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like the customization regarding the events section and customizing the shifts for special events etc #### Cons It can be tricky when making new shifts (sometimes they conflict and you have no idea why they do not work or they overlap when you try again) #### Reasons for choosing SevenRooms Dynamic pricing and more customizations for reservations/ special events #### Reasons for switching to SevenRooms We have two venues under our umbrella. We trialed using OpenTable at one of our venues while keeping sevenroom at the second venue. After 1.5 years of using OpenTable, we made the switch to have both venues operate with sevenrooms --- ### Good, but needs work - Overall rating: 3/5 - Reviewer: alex r. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, I think SevenRooms is a good platform and service, but I think it could be much more user friendly and the app is also impossible to use. There are lots of ways it could be improved! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros I like that SevenRooms allows our restaurant to function by organizing reservations and gathering notes on members and frequent diners. #### Cons I wish that SevenRooms was able to integrate with our other platforms that help us run a members' club and I've noticed that there are some glitches, like the platform assuming that tables are always overbooked. --- ### Sevenrooms Helps our Business Market more to Guests - Overall rating: 5/5 - Reviewer: Katherine J. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Love using Sevenrooms for our two venues! It's been a great experience having these platform connect with all of our other systems for booking #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We use the platform for all booking reservations, marketing events and email blast and it also aligns with our event Software Tripleseat #### Cons The marketing section isn't as advanced as OpenTable as the reach that the system isn't as advanced but it will get there #### Reasons for switching to SevenRooms Pricing structure and wanted to see the capabilites of Sevenrooms --- ### In love with SevenRooms! - Overall rating: 5/5 - Reviewer: Ilaria L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Our venue is using SevenRooms since years and I cannot recommend it enough. Comparing it with other platforms, it is super easy to use and there are a lot of automations that you can set up that are very helpful to run your service smoothly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros SevenRooms is a great platform for restaurant reservations. It is easy to use and the customer service is always helpful and able to assist in every way they can. #### Cons Roughly a year ago the reporting section changed and it was not easy to familiarize with it at the beginning. The previous reporting was easier to navigate. --- ### SevenRooms Review - Overall rating: 5/5 - Reviewer: Caitlin H. - Verified reviewer: Yes - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Company has been using SR for over 3 + years and it is perfect tool for operating our client database between 7+ properties. It helps us maintain our guest experience with customized features that are easy to use and really allow us know our guests better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros User friendly- clean face. Easy to train new employees- easy set up and access. Customizable features. Feedback Reviews. Instagram + events Widget. Export clients by tags. Tags in general! #### Cons 1)Sometimes loading glitches. 2)Unfortunately our POS system future does not work with SR- not SR's fault but it would make our lives easier to track spends at our more high volume properties. --- ### Love SevenRooms - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love SevenRooms. It is amazing and easy to use. I just wish that we could access the features that come from integration of our POS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to use, continually improving, always staying ahead on trends. I love that they don't just offer a product but go out of their way to look at ways to help you market your restaurant. #### Cons They do not integrate with BreadCrumb, you have to use/pay for OpenTable on top of your monthly cost. --- ### This is great! - Overall rating: 5/5 - Reviewer: Sarah D. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used other for less than 6 months - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Even though we selected another reservation software, I was impressed with the customer service and timely responses. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I feel like SevenRooms is a hidden gem although we ultimately decided on a different reservation system! #### Cons It is a tad more costly than we were anticipating. Our big deal breaker was we could not utilize SevenRooms for out B&B properties as well as restaurants. --- ### SevenRooms review - Overall rating: 5/5 - Reviewer: Mihailo D. - Verified reviewer: Yes - Industry: Accounting - Company size: 51-200 employees - Product usage: Used monthly for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great customer data capture, they allways know what i want, and i can see the history of guests. #### Cons Just one thing, color in the software is somehow boring --- ### Great metrics for assigning tables - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 201-500 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2019 - Review source details: This review was submitted organically. No incentive was offered The features ultimately outweigh the cost #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The system is quite smart in its approach to table reassignment and pacing #### Cons While the features are a benefit- the cost is high for a reservation system. Updates are made frequently without notice --- Showing 1 - 10 of 24 Reviews [See All Reviews](https://www.softwareadvice.com/retail/seven-rooms-profile/reviews/) ## Other Top Recommended Reservations Software [WebRezPro](https://www.softwareadvice.com/hotel-management/webrezpro-profile/) **4.6** (218) Recently recommended **23** times [Guesty](https://www.softwareadvice.com/hotel-management/guesty-profile/) **4.4** (480) Recently recommended **16** times [roommaster](https://www.softwareadvice.com/hotel-management/roommaster-profile/) **4.3** (130) Recently recommended **16** times [Cloudbeds](https://www.softwareadvice.com/hotel-management/cloudbeds-profile/) **4.3** (346) Recently recommended **15** times Stuck Between Options? Our experts can help you compare SevenRooms with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice