---
title: "Fresha Software Reviews, Demo & Pricing - 2026"
description: "Review of Fresha Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/retail/shedul-profile/"
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---

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Fresha

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Overview

[Reviews](https://www.softwareadvice.com/retail/shedul-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/shedul-profile/alternatives/)

# Fresha Review

From $14.95/month Free trial 2 plans

Wondering if Fresha is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Fresha

4.8

[(1450)](https://www.softwareadvice.com/retail/shedul-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $14.95 per user per month

### About Fresha

Fresha is a booking solution for beauty and wellness businesses, salons, barbershops, spas, and more. Managers can handle all appointments, staff members, and locations from an online calendar. Teams can attract more new clients and fill your calendar by taking bookings on your Instagram and Facebook pages, through Google Search and Maps, and on the website. Operators can reach clients anywhere, anytime and grow the business with various marketing tools, including email campaigns, text messages, and alerts within the Fresha app.

Wondering if Fresha is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Fresha User Interface

## Popular Fresha Alternatives

Main Product

Fresha

4.8

[(1449)](https://www.softwareadvice.com/retail/shedul-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.77Value for money
-   4.76Customer support
-   4.69Functionality

Pricing

Starting at $14.95 per month

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

Alternative Product

[Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)

4.7

[(3692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

Alternative Product

[Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/)

4.7

[(416)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.17Value for money
-   4.45Customer support
-   4.57Functionality

Pricing

Starting at €69.00 per month

Get Price

Alternative Product

[GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)

4.8

[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)

Ratings Breakdown

-   4.83Ease of use
-   4.74Value for money
-   4.74Customer support
-   4.68Functionality

Pricing

Starting at $24.00 per month

Get Price

Alternative Product

[Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/)

4.8

[(5775)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.65Value for money
-   4.65Customer support
-   4.65Functionality

Pricing

Starting at $20.00 per month

Get Price

## Fresha Pros and Cons

We analyzed 1,450 verified reviews for Fresha to find out what actual users really think.

Select to learn more

Intuitive And Simple Interface

Navigating Fresha is straightforward, with a clean, user-friendly design that makes setup and daily use easy for both beginners and experienced users. The platform streamlines business processes, offers fast access to features, and requires little to no training. Users consistently highlight its reliability and simplicity for managing appointments and business tasks.

Responsive Support And Feedback

Fresha offers prompt, friendly customer support that quickly resolves issues and answers questions. Users appreciate the team's willingness to listen to feedback, implement suggestions, and provide a personal touch. The support is consistently described as efficient, helpful, and accessible, making it easier for businesses to manage transitions and daily operations.

Flexible Appointment Management Tools

Fresha simplifies appointment scheduling with easy booking, automated reminders, and calendar integration. Users can manage multiple providers, reschedule appointments, and track client details efficiently. The system supports online booking, sends confirmations, and helps reduce missed appointments, making it convenient for both businesses and clients.

Hidden And Unexpected Charges

Fresha users often face unclear or excessive fees, such as 20% marketplace charges for clients not sourced through the platform. Many report unauthorized charges, difficulty obtaining refunds, and frustration with fee transparency. The system's tracking of new clients and fee application is seen as inconsistent and sometimes unfair.

Limited Cancellation Controls

Managing cancellations in Fresha can be restrictive, with limited options to customize policies or block time slots. Users struggle to enforce no-show fees due to declined cards and lack control over online booking features. The inability to easily cancel or change appointments after they lapse adds to the inconvenience.

Payment Setup And Reliability Issues

Setting up and managing payments in Fresha can be complicated, with frequent verification delays, trouble updating bank details, and unreliable fund transfers. Users report problems with card payments, lack of support for billing errors, and difficulties resolving payment disputes, which can disrupt cash flow and business operations.

## Fresha Pricing and Plans

Fresha has two plans. Team is $14.95/user/mo billed monthly. Enterprise is custom-priced.

Free trial

Team

$14.95

per user, per month

Team plan includes:

-   Multiple calendar columns
-   100 free texts per team member
-   50 free marketing emails per team member

Enterprise

Custom Quote Available

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Fresha pricing compare to alternatives?

Fresha's starting price is $14.95/user/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Fresha4.8[(1,450)](https://www.softwareadvice.com/retail/shedul-profile/reviews/) | $14.95 /user/mo | Available | Not available | 4.8 |
| [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/) | $19.99 /mo | Not available | Available | 4.6 |
| [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)4.7[(3,692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) | $23.99 /mo | Available | Not available | 4.6 |
| [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/)4.7[(416)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/) | €69.00 /user/mo | Not available | Available | 4.2 |
| [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)4.8[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) | $24.00 /mo | Available | Not available | 4.7 |

Fresha4.8[(1,450)](https://www.softwareadvice.com/retail/shedul-profile/reviews/)

* * *

Starting price

$14.95 /user/mo

Free trial

Available

Free version

Not available

Value For Money

4.8

-   [Goldie](https://www.softwareadvice.com/salon/goldie-profile/)4.8[(1,173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)
    
    * * *
    
    Starting price
    
    $19.99 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.6
    
-   [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)4.7[(3,692)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)
    
    * * *
    
    Starting price
    
    $23.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [Doctoralia for Specialists](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/)4.7[(416)](https://www.softwareadvice.com/appointment-scheduling/doctoralia-pro-profile/reviews/)
    
    * * *
    
    Starting price
    
    €69.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.2
    
-   [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)4.8[(351)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)
    
    * * *
    
    Starting price
    
    $24.00 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    

## Fresha Features

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Fresha
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Attendance Tracking
    
    Availability Indicator
    
    Availability Management
    
    Before & After Pictures
    
    Billing & Invoicing
    
    Booking Management
    
    Booth Rental Management
    
    Calendar Sync
    
    Class Management
    
    Class Scheduling
    
    Client Management
    
    Client Profiles
    
    Commission Management
    
    Confirmations/Reminders
    
    Contact Database
    
    Credit Card Management
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Mobile App
    
    Customizable Branding
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Debit/Credit Card Processing
    
    Discount Management
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Employee Management
    
    Faculty/Staff Management
    
    Fitness Plan
    
    For Barbershops
    
    For Medical Spas
    
    For Salons and Spas
    
    For Yoga/Pilates Studios
    
    Gift Card Management
    
    HIPAA Compliant
    
    In-Person Payments
    
    Inventory Management
    
    Inventory Tracking
    
    Loyalty Program
    
    Marketing Automation
    
    Mobile Alerts
    
    Mobile App
    
    Multi-Language
    
    Multi-Location
    
    Multiple User Accounts
    
    Online Booking
    
    Payment Processing
    
    Payroll & Commissions
    
    Payroll Management
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Practice Management
    
    Promotions Management
    
    Ratings/Reviews
    
    Real-Time Reporting
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Rescheduling
    
    Sales Reports
    
    Scheduling
    
    Self Service Portal
    
    SMS Marketing
    
    SMS Messaging
    
    SMS Reminders
    
    Social Media Integration
    
    Staff Management
    
    Task Scheduling
    
    Third-Party Integrations
    
    Transaction History
    
    Treatment Packages
    
    Website Integration
    

## Fresha Integrations

Meta for Business

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

## Fresha User Reviews

## Fresha customer ratings

- Overall rating: 4.8/5
- Total reviews: 1,450

### Rating distribution

- 5 stars: 1,288 reviews (89%)
- 4 stars: 99 reviews (7%)
- 3 stars: 24 reviews (2%)
- 2 stars: 7 reviews (0%)
- 1 star: 31 reviews (2%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 4.8/5
- Customer support: 4.8/5
- Functionality: 4.7/5

---

### Unauthorised deduction from my Credit Card, refusal to refund through continued frustration

- Overall rating: 1/5
- Reviewer: Gordon M.
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: less than 1 year · monthly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

HISTORY: The fee for my haircut on Mon 21 Sept 2026 was deducted from my credit card even though I paid cash on the day. I could not get a response from an email to Fresha and asked the hairdresser to help me connect with Fresha. That happened and I was asked to provide my card details. For reasons unknown, it seems that the agent (Aulona) could not see my email response and closed the ticket 72 hours later without checking with me first. I had no way of contacting Fresha as there was no response to my emails and there is no way to call Fresha. An email asking for a review of Fresha's service was sent to me, presumably when the ticket was closed. Even though I gave a poor score with matching comment, there was no response. I can only assume that Fresha does not process the reviews it asks for. How can they learn and improve if that is the case. I will be recommending to the hairdresser that she choose another front-end service provider as Fresha will tarnish her reputation in time. Most customers will not separate the front-end app from the person providing the service. I will not be using Fresha to book future appointments, instead will contact the service provider directly. UPDATE 13 Oct 2026: As Fresha do not respond to emails I posted this update in the hope that they would read it: I booked a haircut via the FRESHA app for Mon 21 Sept 2026 at 8.45am, Ref BD8C6EED. On the day, I paid $50 AUD cash, yet later that day, that same amount was deducted from my credit card. The hairdresser has not received any payment from you, and I did not authorise the deduction from my credit card. Please reverse this charge and confirm the same with me. I have not received any email from FRESHA to respond to, what next please? UPDATE 14 Oct 2026: I did respond immediately with the details requested. It seems that you are still not receiving my emails as the ticket was closed without further consultation 72 hours later. Please let me know how best to resend those details to you now given that my emails seem not to be visible at your end. UPDATE 14 Oct 2026, 7.18pm: It looks like you are not receiving my reply emails containing the details you requested, I know not why. If you don't propose an alternate way to communicate, I'm guessing you will close the ticket again after 72 hours without resolution. I am in the Customer Experience & IT business, I know what good looks like, it is not this. You have all my contact details, please find an alternate communication channel so that you can show that you are genuine about resolving this case. Thank you. Update 16 Oct 2026, 9.30am You have not emailed me since 14 Oct and I suspect you are still not receiving my emails, or your systems blocks them for reasons beyond imagination. This is the only way I have to communicate with you, even them you may not read the feedback as I suspect your company just wants to keep my $50 AUD. Anyway, her are the details you asked for: ARN (Acquirers Ref Number) - The ANZ Bank has informed me that this number is generated only when a refund has been made. Since you have not refunded my money there is no such number. That request OF YOURS amounts to a wild goose chase, however, some good came of it: The ANZ Bank will send me an official letter stating that the deduction was accurate and for the amount of $50 AUD. As my emails are not reaching you, that letter will probably also not reach you. However, the best outcome with the bank was that they suggested lodging a formal dispute for unauthorised deduction of funds and they will now pursue Fresha for a refund. I have sent you the screen shots of the bank and transaction statement that you requested, also confirmation that I paid in other ways on the day; however, I suspect that has end up in the same black hole. This is no longer about the $50 and more about not letting your company get away with such unethical practises as you have displayed in my case.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

Nothing, used once, never again. This was the first time I booked an appointment with my hairdresser via Fresha and there was an unauthorised deduction of $50 AUD from my Credit Card even though I paid cash on the day.

#### Cons

Unauthorised deduction from my credit card. Impossible to connect with to resolve the matter. No phone number for the Contact Centre and email does not work. Unethical practises are obvious from the get-go.

---

### Una soluzione comoda per gestire gli appuntamenti

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Farming
- Company size: 2-10 employees
- Product usage: less than 1 year · weekly
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Nel complesso ho avuto una buona esperienza con Fresha. È uno strumento pratico che aiuta a organizzare meglio il lavoro quotidiano e a tenere sotto controllo gli appuntamenti. Dopo aver preso un po' di confidenza, risulta abbastanza semplice da utilizzare.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Mi piace soprattutto perché permette di gestire appuntamenti e clienti in modo semplice e ordinato. È comodo avere tutto in un unico posto e poter controllare facilmente il calendario.

#### Cons

Ci sono diverse funzioni e all'inizio può volerci un po' di tempo per capire dove trovare tutto. Alcune impostazioni potrebbero essere più immediate e semplici da configurare.

---

### Excelente para gestão de agendamentos e clientes

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Banking
- Company size: 2-10 employees
- Product usage: 3-5 years · weekly
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Minha experiência com o Fresha foi muito positiva. A plataforma ajuda a centralizar os agendamentos e informações dos clientes, tornando a rotina mais organizada e profissional. É uma boa solução para negócios que trabalham com atendimento e precisam de uma ferramenta simples para administrar a agenda.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

O Fresha é uma plataforma fácil de utilizar e muito útil para organizar agendamentos, clientes e serviços. A interface é intuitiva e ajuda a reduzir conflitos de horários, além de facilitar o acompanhamento da rotina de atendimento.

#### Cons

Algumas funcionalidades mais avançadas podem exigir um período de adaptação. Também seria interessante contar com mais opções de personalização para atender diferentes necessidades de cada negócio.

---

### A must have for any business

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Retail
- Company size: 51-200 employees
- Product usage: 1-3 years · monthly
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

A must have for any independent business owner - it is so easy for a client to use and to have a clear overview on what a business can offer. Booking appointments has never been easier!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I use this as a client, and it is so easy and painless to use, I can't imagine not using it at all. I owed my nail technician extra money, and I was able to tip through the app instead of having to mess around with going in and using card machines. It also updates my appointments and keeps them all in one place, so they're easy to view and manage.

#### Cons

I initially struggled to find services that I wanted in my area, but this is no longer an issue after recent Fresha updates which make the app extremely easy and convenient to use. I wish more businesses used it!

---

### Fraud and deception

- Overall rating: 1/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: 1-3 years · monthly
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

User interface is very good easy to use, calendar options and clear ways to mange the calendar. Good color for ayes

#### Cons

Customer support is 0 out of 100, they are assigning a group of swindlers and fraudsters in the media east , and I tried all my best to reach the head office people but they are fully ignoring any communication from ME.

---

### Good software, but!

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: less than 1 year · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, it has been a good experience, but with the new pricing structure in place I am now looking to move to other (cheaper) products, as this is now far to expensive for myself as a small business owner.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Very easy to use interface, good options for customisation, easy to set up schedules and services. Good online help features, lots of 'how to' videos online.

#### Cons

Unable to add two therapists to one appointment, latest pricing structure is far to expensive and unfair on very small businesses.

---

### Great booking app

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Education Management
- Company size: 51-200 employees
- Product usage: less than 1 year · monthly
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Fresha is easy to use as a customer, including booking, modifying appointments, getting reminder notifications, and providing customer support.

#### Cons

Fresha can have some bugs or issues in its booking system at times, including error messages or blank screens.

---

### Same old app from whenever it was a new thing

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Marketing and Advertising
- Company size: 1001-5000 employees
- Product usage: 3-5 years · monthly
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

More of a payment app at the moment and not really the go-to for discovering new salons in your area

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

Same old platform almost no change to the UI but more outlets so a biz dev focused business not user centric

#### Cons

No focus on the UI or fixing major UX issues in navigating the home page and finding your same barber in the app can be a challenge so you'd rather call to book sometimes and just use the app for payments

---

### Buyer’s Remorse

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Industry: Cosmetics
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: March 2026
- Review source details: This review was submitted organically. No incentive was offered

It’s not a complex system which is appealing to a small business along with the cost, however there are some usability issues that could be easily be fixed if they had good product [sensitive content hidden] and tech support.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Value for your money is good for a small business. Scheduling is pretty standard. Reporting is average with some critical misses

#### Cons

No cost of products sold report. They say they provide but you need to pull data from 2 different reports and unfortunately our inventory report has negative costs which they can’t explain. The data transfer process was a mess that required us to do a lot of manual fixing. Fresha blamed on our data however we did data capture before the transfer and know that is not the case. In 1 year we’ve had at least 3 different account reps and responded back is slow or doesn’t happen at all.

---

### Injuring Clients, Deleting Clients

- Overall rating: 4/5
- Reviewer: apPIERances S.
- Industry: Consumer Services
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: February 2026
- Review source details: This review was submitted organically. No incentive was offered

Issue has been discussed & submitted for almost a year to Fresha. We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no reminders, client name changes, etc) Fresha overrides client information if each and every client doesn't use an email, phone & credit card unrelated to all other clients. - families & elderly typically share this information to ensure appropriate transportation & finances.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Value for Money Customer Support Ease of Use Reminder Notifications Inventory Management is ok Scheduling

#### Cons

Fresha overrides client information if clients choose to use same phone & email for reminders. (think families, children, frail elders) Fresha chooses to use the credit card name instead of the client name for transactions. Current situation .... Fresha deleted elderly (90yr +) client medical & profile information and replaced with another younger client (early 60yr+) profile information Result: no address to the frail elderly client on round the clock care to drive to their home to provide services. no profile charts for this client. etc

#### Vendor response

Hi there, We're sorry to hear about this recent experience with us. By default, the system will merge client profiles that share the same phone number or email address. This is designed to prevent duplicate accounts and keep related booking and transaction data stored securely in one place. However, we understand that in situations such as families, children, or elderly clients, where contact details are shared, this can create challenges if separate records are required. To ensure each client’s medical notes, profile information, and history remain private and distinct, we recommend that each client have their own unique contact details on file. We acknowledge that this setup may not suit every business model, and we value your feedback. Insights like yours help inform ongoing improvements to how client data is managed within the system. Thank you for taking the time to share this feedback with us. Kind Regards, Fresha

Replied February 2026

---

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## Fresha Popular Comparisons

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