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> Reviews of Fresha. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fresha is a good fit for you!

Source: https://www.softwareadvice.com/retail/shedul-profile/reviews

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Fresha Reviews

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# Fresha Reviews

## Reviews Summary

## Overall Rating

4.8

* * *

## Ratings Breakdown

5

(1,288)

4

(98)

3

(24)

2

(7)

1

(30)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.8

Value for money

4.8

Functionality

4.7

* * *

### Pros

"I like the ability to be able to schedule different providers and then be able to specify how long the appointments for."

"The functionality is probably the richest of any other Software in the Beauty industry and this is the reason that it often referred to as the world's #1 booking software."

"The Help Center and Knowledge base are brilliant and there are abundant videos on Youtube to help one set up all functionality."

### Cons

"First of all, we already pay $72 a month just for an online booking system with four users -the system only emails And texts our clients we have no additional services so how a company charges that to begin is insane"

"Customer support is 0 out of 100, they are assigning a group of swindlers and fraudsters in the media east , and I tried all my best to reach the head office people but they are fully ignoring any communication from ME."

"Fresha has repeatedly charged me 20% marketplace fees for clients who never came through their platform. Despite providing screenshots and direct confirmations from my clients showing they found my business through Google searches or personal referrals, Fresha continued charging hundreds of pounds monthly in unauthorized fees. When presented with clear evidence from my clients, Fresha failed to acknowledge their error, investigate the issue, or process refunds."

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Fresha Reviews, Pros and Cons - 2026 Software Advice