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Fresha vs SimplyBook.me
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.9 / 5
4.3 / 5
Value for Money
4.8 / 5
4.5 / 5
Customer Support
4.8 / 5
4.5 / 5
Functionality
4.7 / 5
4.4 / 5
Last Review Written
March 11, 2025
March 13, 2025
Pros/Cons
Pros
- It’s all about learning with new products and how easy they are fresha is easy to adapt to and function and customer care are great.
- It's completely safe and easy for all ages to use with perfect reminders to clients. The review system is also great with customers being able to check you out properly.
- In one click an overview of all the important reports. And the customer services is OUTSTANDING.
Cons
- The headache and frustration of dealing with them is too much. If I did not already have my clients set up in their system, I would be switching to something else.
- M trying to close my Plus account but nope, no one gets back to me and they’re still charging me. Absolutely disgusted and now cancelling my card so they can’t steal anymore of my money.
- M out of my policy no show fee and I’ve lost an hour of my time with production.
Pros
- I like the fact that it easy to connect to Facebook and Instagram. But the customization was wonderful as well to use.
- I love how user friendly it is and how I can use it on the go anywhere I am. Clients find it simple to use and appreciate all the features which help to reduce admin for us both.
- Its userface for students both on PC and mobile. I should also say that the price is excellent for small-medium businesses like mine and the customer support is fantastic.
Cons
- Suddenly the customer service does not answer me. I can not make up my mind if I have to worry that I gonna miss customers because I can not get into my account again.
- Their customer service was awful. I canceled with them because I found a better system and they refused a refund.
- It seems to be something that they do not actively work on, which seems crazy to me.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2022
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
