--- title: "Shipt Software Reviews, Demo & Pricing - 2026" description: "Review of Shipt Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/shipt-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/) / Shipt Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Shipt Review Wondering if Shipt is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Shipt 3.9 [(10)](https://www.softwareadvice.com/retail/shipt-profile/#reviews) Pricing Pricing available upon request ### About Shipt Shipt is a food delivery platform designed to help retail stores, shoppers and customers manage deliveries and online orders. Clients can view receipts and create custom orders by choosing items for multiple product categories such as pet supplies, electronics and furniture, among others. Shipt allows shoppers to track their performance based on acceptance rate, on-time percentage and average rating, view tips/earnings per order and set up custom work orders using mobile applications. Additionally, customers can add notes to specific orders, change delivery address details and order items based on zip code. Shipt's pricing is available on request and support is extended via live chat, FAQs, phone, email and other online measures. Do you work for Shipt? [Manage this product listing](https://www.g2.com/products/shipt/claim_requests/new?auto=true) Wondering if Shipt is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. ## Shipt User Interface ## Popular Shipt Alternatives Main Product Shipt 3.9 [(10)](https://www.softwareadvice.com/retail/shipt-profile/#reviews) Ratings Breakdown - 4.40Ease of use - 3.88Value for money - 4.0Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [Restroworks Cloud Kitchen Management Software](https://www.softwareadvice.com/product/421389-Restroworks-Cloud-Kitchen-Management-Software/) 4.9 [(119)](https://www.softwareadvice.com/product/421389-Restroworks-Cloud-Kitchen-Management-Software/reviews/) Ratings Breakdown - 4.92Ease of use - 4.79Value for money - 4.64Customer support - 4.84Functionality Pricing Available upon request Get Price Alternative Product [DoorDash for Merchants](https://www.softwareadvice.com/retail/doordash-profile/) 4.1 [(190)](https://www.softwareadvice.com/retail/doordash-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 3.86Value for money - 3.76Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [GrubHub](https://www.softwareadvice.com/retail/grubhub-profile/) 4.3 [(131)](https://www.softwareadvice.com/retail/grubhub-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 3.80Value for money - 3.96Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/) 4.6 [(112)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.30Value for money - 4.53Customer support - 4.46Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Instacart](https://www.softwareadvice.com/retail/instacart-profile/) 4.0 [(48)](https://www.softwareadvice.com/retail/instacart-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 3.59Value for money - 3.27Customer support - 3.94Functionality Pricing Available upon request Get Price ## Shipt Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Shipt Features - Popular features found in Food Delivery Delivery Tracking Dispatch Management Inventory Management Kitchen/Menu Management Loyalty Program Mobile Access Order Management Reporting/Analytics Routing - More features of Shipt Activity Tracking Food Delivery Dispatching Live Tracking Location Tracking Online Ordering Real-Time Monitoring Real-Time Updates Reporting & Statistics ## Shipt User Reviews ## Shipt customer ratings - Overall rating: 3.9/5 - Total reviews: 10 ### Rating distribution - 5 stars: 2 reviews (20%) - 4 stars: 5 reviews (50%) - 3 stars: 3 reviews (30%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 3.9/5 - Customer support: 4/5 - Functionality: 4.5/5 --- Have you used Shipt and would like to share your experience with others? ### Great Service and product - Overall rating: 3/5 - Reviewer: Irma J. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a great experience this far. They definitely show that they care. The customer service representatives and very helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can order my groceries from where ever I am and have them delivered where ever. I love that I can easily stay in communication with my Shipt shopper. I also love that I can shop at several stores in town for what I need. #### Cons I don’t like they bugs that the app has at times. Sometimes the data will not show up proper in the app. Also, sometimes there are system delays. --- ### Shipt, I prefer it over InstaCart - Overall rating: 5/5 - Reviewer: Crystal F. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's easy to choose stores in your community and shop. #### Cons I know people who used food stamps and couldn't use it at the time I referred them. --- ### Shipt is my party go to - Overall rating: 5/5 - Reviewer: Briauna T. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a great Shipt experience. I needed items for a gathering I was having but had so much to do that I did not have time to run around town finding items. That is when I came across Shipt. Shipt is partnered with Party City and I was able to get decor and food items delivered to my home in a short amount of time without even leaving the venue it was an absolute life saver. Thank you Shipt. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Easy order, delivery tracking, and delivered in hours #### Cons Not too many stores I use but no real problem with the software. --- ### Shipt is only worth it if you order often - Overall rating: 4/5 - Reviewer: Mike J. - Verified reviewer: Yes - Industry: Entertainment - Company size: 51-200 employees - Product usage: Used monthly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered I tried Ship but I think it's mostly for bigger businesses or people who order often. It isn't available in many places near me so I wouldn't get a membership and it's just too expensive otherwise. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros The store selections, fast and friendly services, and a good list of item make Shipt a good choice overall. #### Cons Must have a membership otherwise you'll have to pay an expensive delivery fee. The biggest problem is that it's only available to order from in very select locations. #### Reasons for switching to Shipt Just tried them both out. --- ### As a shopper and a customer, it's a love/hate relationship - Overall rating: 4/5 - Reviewer: Blair P. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros being able to place repeat orders if you tend to buy the same items over and over is very nice. You can also use store coupons and put in special requests (ie green bananas, don't substitute certain items, etc) #### Cons Many stores are offering their own version of shipt and you don't have to pay a membership fee to use that benefit. So the biggest con is the hefty price tag that an annual shipt membership comes with. --- ### Awesome tracking - Overall rating: 3/5 - Reviewer: Candace S. - Verified reviewer: Yes - Industry: Fishery - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I love it. Tracking my packages on this app has been amazing. Its actually live time tracking. #### Cons It seems getting ahold of customer service is hard. --- ### Needs a lot of work - Overall rating: 3/5 - Reviewer: Abby S. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros This is good if you need groceries or supplies as soon as possible #### Cons It’s overly expensive, customer support is rude, and they need to rethink their membership. --- ### Does the Job - Overall rating: 4/5 - Reviewer: Hailey A. - Verified reviewer: Yes - Industry: Education Management - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros Shipt's shop and delivery platform gets the job done. It's nice that you can communicate directly with your shopper. If there are substitutions or anything, they message you and ask for a preference if you haven't already included backups. #### Cons It's SO expensive for what it is. There are big delivery charges and the prices are so much higher than what they are in the store. It can also take a lot longer than it should to have your items delivered. --- ### Shipt - Overall rating: 4/5 - Reviewer: Katelyn D. - Verified reviewer: Yes - Industry: Insurance - Company size: 51-200 employees - Product usage: Used monthly for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like how easy the app is to navigate. The shoppers are always super nice and responsive #### Cons I wish there were more options of stores to choose from. Also faster delivery times --- ### Shipt your new best friend - Overall rating: 4/5 - Reviewer: Melinda A. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used monthly for free trial - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love the ability to purchase EXACTLY what you want even when a specific store might be out of the product you're in need of, the shopper will find a way to find a similar item or a backup item you can pick. #### Cons I found it a bit difficult to figure out where my receipts were, certain ones could only be found in my email and not in the app. --- Showing 1 - 10 of 10 Reviews ## Other Top Recommended Food Delivery Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (586) Recently recommended **25** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **19** times [Rezku POS](https://www.softwareadvice.com/retail/rezku-profile/) **4.7** (42) Recently recommended **7** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **3** times Stuck Between Options? 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