# Shipt Software Reviews, Demo & Pricing - 2026 > Review of Shipt Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/shipt-profile/ --- [Home](https://www.softwareadvice.com/) / [Food Delivery Software](https://www.softwareadvice.com/retail/food-delivery-comparison/) / Shipt Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Shipt Review Wondering if Shipt is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Shipt 3.9 [(10)](https://www.softwareadvice.com/retail/shipt-profile/#reviews) Pricing Pricing available upon request ### About Shipt Shipt is a food delivery platform designed to help retail stores, shoppers and customers manage deliveries and online orders. Clients can view receipts and create custom orders by choosing items for multiple product categories such as pet supplies, electronics and furniture, among others. Shipt allows shoppers to track their performance based on acceptance rate, on-time percentage and average rating, view tips/earnings per order and set up custom work orders using mobile applications. Additionally, customers can add notes to specific orders, change delivery address details and order items based on zip code. Shipt's pricing is available on request and support is extended via live chat, FAQs, phone, email and other online measures. Wondering if Shipt is right for your organization? Our Food Delivery Software selection experts can help you in 15 minutes or less. ## Shipt User Interface ## Popular Shipt Alternatives Main Product Shipt 3.9 [(10)](https://www.softwareadvice.com/retail/shipt-profile/#reviews) Ratings Breakdown - 4.40Ease of use - 3.88Value for money - 4.0Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [DoorDash for Merchants](https://www.softwareadvice.com/retail/doordash-profile/) 4.1 [(188)](https://www.softwareadvice.com/retail/doordash-profile/reviews/) Ratings Breakdown - 4.27Ease of use - 3.84Value for money - 3.74Customer support - 4.24Functionality Pricing Available upon request Get Price Alternative Product [Restroworks Cloud Kitchen Management Software](https://www.softwareadvice.com/product/421389-Restroworks-Cloud-Kitchen-Management-Software/) 4.9 [(94)](https://www.softwareadvice.com/product/421389-Restroworks-Cloud-Kitchen-Management-Software/#reviews) Ratings Breakdown - 4.90Ease of use - 4.75Value for money - 4.59Customer support - 4.84Functionality Pricing Available upon request Get Price Alternative Product [GrubHub](https://www.softwareadvice.com/retail/grubhub-profile/) 4.3 [(131)](https://www.softwareadvice.com/retail/grubhub-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 3.80Value for money - 3.96Customer support - 4.33Functionality Pricing Available upon request Get Price Alternative Product [Owner.com](https://www.softwareadvice.com/retail/owner-com-profile/) 4.6 [(111)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.33Value for money - 4.56Customer support - 4.49Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [Instacart](https://www.softwareadvice.com/retail/instacart-profile/) 4.0 [(48)](https://www.softwareadvice.com/retail/instacart-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 3.59Value for money - 3.27Customer support - 3.94Functionality Pricing Available upon request Get Price ## Shipt Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Shipt Features - Popular features found in Food Delivery Delivery Tracking Dispatch Management Inventory Management Kitchen/Menu Management Loyalty Program Mobile Access Order Management Reporting/Analytics Routing - More features of Shipt Activity Tracking Food Delivery Dispatching Live Tracking Location Tracking Online Ordering Real-Time Monitoring Real-Time Updates Reporting & Statistics ## Shipt User Reviews Overall Rating 3.9 Ratings Breakdown 5 20% 4 50% 3 30% 2 0% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 3.9 Customer support 4.0 Functionality 4.5 Have you used Shipt and would like to share your experience with others? IJ Irma J. Verified reviewer Music 2-10 employees Used weekly for more than 2 years Review source Reviewed December 2021 Great Service and product 3 It has been a great experience this far. They definitely show that they care. The customer service representatives and very helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that I can order my groceries from where ever I am and have them delivered where ever. I love that I can easily stay in communication with my Shipt shopper. I also love that I can shop at several stores in town for what I need. Cons: I don’t like they bugs that the app has at times. Sometimes the data will not show up proper in the app. Also, sometimes there are system delays. Read More CF Crystal F. Verified reviewer Food & Beverages 2-10 employees Used monthly for less than 2 years Review source Reviewed July 2023 Shipt, I prefer it over InstaCart 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It's easy to choose stores in your community and shop. Cons: I know people who used food stamps and couldn't use it at the time I referred them. Read More BT Briauna T. Verified reviewer Transportation/ Trucking/ Railroad 10000+ employees Used weekly for more than 2 years Review source Reviewed September 2022 Shipt is my party go to 5 I had a great Shipt experience. I needed items for a gathering I was having but had so much to do that I did not have time to run around town finding items. That is when I came across Shipt. Shipt is partnered with Party City and I was able to get decor and food items delivered to my home in a short amount of time without even leaving the venue it was an absolute life saver. Thank you Shipt. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: Easy order, delivery tracking, and delivered in hours Cons: Not too many stores I use but no real problem with the software. Read More MJ Mike J. Verified reviewer Entertainment 51-200 employees Used monthly for less than 6 months Review source Reviewed May 2023 Shipt is only worth it if you order often 4 I tried Ship but I think it's mostly for bigger businesses or people who order often. It isn't available in many places near me so I wouldn't get a membership and it's just too expensive otherwise. Ratings Breakdown 5 Ease of use 3 Value for money 5 Functionality Pros: The store selections, fast and friendly services, and a good list of item make Shipt a good choice overall. Cons: Must have a membership otherwise you'll have to pay an expensive delivery fee. The biggest problem is that it's only available to order from in very select locations. Reasons for switching to Shipt Just tried them both out. Read More BP Blair P. Verified reviewer Staffing and Recruiting 51-200 employees Used weekly for more than 2 years Review source Reviewed July 2022 As a shopper and a customer, it's a love/hate relationship 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: being able to place repeat orders if you tend to buy the same items over and over is very nice. You can also use store coupons and put in special requests (ie green bananas, don't substitute certain items, etc) Cons: Many stores are offering their own version of shipt and you don't have to pay a membership fee to use that benefit. So the biggest con is the hefty price tag that an annual shipt membership comes with. Read More CS Candace S. Verified reviewer Fishery 2-10 employees Used daily for less than 2 years Review source Reviewed May 2024 Awesome tracking 3 Ratings Breakdown 3 Ease of use 3 Value for money 2 Customer support 4 Functionality Pros: I love it. Tracking my packages on this app has been amazing. Its actually live time tracking. Cons: It seems getting ahold of customer service is hard. Read More AS Abby S. Verified reviewer Marketing and Advertising 201-500 employees Used monthly for more than 2 years Review source Reviewed May 2022 Needs a lot of work 3 Ratings Breakdown 4 Ease of use 4 Functionality Pros: This is good if you need groceries or supplies as soon as possible Cons: It’s overly expensive, customer support is rude, and they need to rethink their membership. Read More HA Hailey A. Verified reviewer Education Management Self-Employed Used monthly for less than 12 months Review source Reviewed December 2022 Does the Job 4 Ratings Breakdown 5 Ease of use 2 Value for money 4 Functionality Pros: Shipt's shop and delivery platform gets the job done. It's nice that you can communicate directly with your shopper. If there are substitutions or anything, they message you and ask for a preference if you haven't already included backups. Cons: It's SO expensive for what it is. There are big delivery charges and the prices are so much higher than what they are in the store. It can also take a lot longer than it should to have your items delivered. Read More KD Katelyn D. Verified reviewer Insurance 51-200 employees Used monthly for less than 12 months Review source Reviewed April 2022 Shipt 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I like how easy the app is to navigate. The shoppers are always super nice and responsive Cons: I wish there were more options of stores to choose from. Also faster delivery times Read More MA Melinda A. Verified reviewer Media Production 2-10 employees Used monthly for free trial Review source Reviewed June 2022 Shipt your new best friend 4 Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: I love the ability to purchase EXACTLY what you want even when a specific store might be out of the product you're in need of, the shopper will find a way to find a similar item or a backup item you can pick. Cons: I found it a bit difficult to figure out where my receipts were, certain ones could only be found in my email and not in the app. Read More Showing 1 - 10 of 10 Reviews ## Other Top Recommended Food Delivery Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (553) Recently recommended **72** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (576) Recently recommended **69** times [HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/) **4.1** (76) Recently recommended **18** times [LS Retail](https://www.softwareadvice.com/hotel-management/ls-central-profile/) **4.3** (125) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Shipt with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice