All Shopify Reviews

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Allison

Retail, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2020

Love Shopify

User Profile

Abdellatif

Verified reviewer

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Shopify is the best way to start ecommerce

I ought to say this is the stage that I might want to use for my online business clients. Presumably that they are working really hard structure. I trust Shopify start a respectable client assistance that we can call and allow us to pose inquiries as a paying client.

PROS

So natural to simply import all my client's items and the day after that large number of items where on Google's most memorable page that astounded me. Extremely simple to arrangement and use. I use it for my client's internet based shop.

CONS

Where do I started? - Only a couple of free site topic! truly?? indeed, even we're burning through $30/month we need to pay like $300 to get a respectable subject! - Although the vast majority (counting myself) thought there was such countless instructional exercises on web however there isn't sufficient. A large portion of them are being made by the more established rendition and doesn't match the new look. - Google's page speed test is continuously showing lower speed contrasting with different stages like Wordpress. - No client assistance which isn't adequate

Reason for choosing Shopify

it was the cheapest one and Had a different tutoriel in YOUTUBE

john

Information Technology and Services, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2024

Need to sell your product online? Shopify is a good choice.

I was very happy that their customer service team was very responsive in helping to setup special things, like sizes, shipping issues, taxation issues, etc. It's not the most intuitive system, but it works good.

PROS

Shopify has a variety of features that most users will find useful and helpful. The system is hosted on their platform, so that helps with security. Inventory control is spot-on, and sales reporting is good. This is a system that is easy for a novice user to use, though once it is set up.

CONS

The setup can be a bit complicated, especially adding features like taxes, sizes, etc. But, once you have it all setup, it's easy to use going forward.

Reason for choosing Shopify

I use several different platforms, but for ease of use going forward, Shopify is a good, reliable system.

Tiego

Broadcast Media, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed March 2024

Shopify review

PROS

Is a great place to find nice things even if shops are out of stock

CONS

I once bought a fake shoes in there ..the sellers in there are not that legit

Kenneth

Verified reviewer

Utilities, 1 employee

Used daily for less than 6 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2023

Merchandise ordered never received

PROS

Nothing as I thought I was ordering a FitBit watch wrist band from OEM and not a reseller.

CONS

No customer support number. E-mail to customer support went unanswered and e-mail server says e-mail not valid.

Reason for choosing Shopify

Appears I thought I was ordering directly from FitBit but ended up on your website

Chrissy

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Shopify is good for Retail online and offline ecommence

Overall we are happy with shopify , just think the cost maybe abit steep. every new app we add in we have extra cost , so it come up to be quite significantly Ex.

PROS

We move over from wix to Shopify after experiencing some difficuty navigating with eccommence. Shopify anable us to manage inventory, update and add new inventory even just using mobile phone. The flexibility cut the time on managing the site significantly. We are able to sent invoice to customer striaght away when we have live event. So very happy with that

CONS

you do need to engage other vendor to to change the template as is you ahve to chaneg the coding to amend templates

Reason for choosing Shopify

We try it and we like it. the function are all easy to use and easy to train new staff to use them too.

Adam

Marketing and Advertising, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

shopify store

easy process to build a shop, from templates with great functionality that can be expended I'm most cases with the use of the plugin/ add-on eliments

PROS

simplicity to get a shop up and running in a short time with the ade of the templates works on mobile outright without any messing

CONS

some of the customisation is not easy to find or hidden under

Reason for choosing Shopify

while we didn't switch to Shopify - we utilise it for our clients when there requirements are that of a simple shop that just works.

Michael

Consumer Goods, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed April 2024

E Commerce made simple.

The hard work was done for me. Just upload inventory and advertise locally.

PROS

Being able to use the platform fairly easily and not have to set up my own independent online shop.

CONS

I could not intergrade with my POS that easily.

Reasons for switching to Shopify

Better looking and more popular platform.

Jolasun

Health, Wellness and Fitness, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

E-cormmerce Complete Guide

100% satisfaction, it is easy to access and understand. i will love to recommend everyone to use Shopify and i assure you have a great store.

PROS

what i like most about it is that it as all i need to run a successful online store and it is easy to use.

CONS

what i think they should do is maintain their pricing structure even when the basic plans are affordable and their SEO capabilities

Mylissa

Computer & Network Security, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

Is Shopify really as easy to use as they advertise

I like Shopify just wish they told more in depth

PROS

I like how Shopify has the steps lined up for you to create your store. Even though I think a whole lot More detail should have been added to that list, it was a great idea.

CONS

To me it's not as straight forward and easy to use as they advertise.

GK

Writing and Editing, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed January 2024

A great way for an SME to sell online!

Very positive. I'm happy I chose Shopify.

PROS

The software is phenomenal, bearing in mind how much (little ) you pay. It works brilliantly for mobile. Is pretty flexible in layout, even if you don't want to dive into coding.

CONS

The image managment isn't great. It's hard to adjust banners so they don't pixelate on a computer screen - though they look great on mobile.

Reason for choosing Shopify

I chose Shopify because I wanted a proven ecommerce platform with blogging capability. Taking payments online needed to be watertight to give me customers peace of mind. Also, I wanted to feel that my customer data was safe... but mine to use.

Jessy

Marketing and Advertising, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

App review.

It's a way that i can sell my products wherever i am, without needing to have stock of the product at home.

PROS

What i like most about Shopify is that i can sell my products earning in dollars.

CONS

What i likeleast about Shopify is that my products take a long time to sell.

Ayan

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Best for dropshipping

Noteworthy internet business offices. The most ideal decision to assemble an internet based store.

PROS

Shopify gives a simple to utilize stage to figuring out your site and takes unique consideration of your industry, thing, and buyer personas. They offer free, versatile configurations that license you to prepare in a very short period of time. Their client administration bunch was open to answer requests consistently, and they have a lot of resources for help with exploring any issues. They in like manner have a ton of module features to help with fostering your business, and I really loved all of the electronic diversion module stages, for instance, IG and FB where a client can organize things from those stages.

CONS

The pricing for new comers could be better, even with the free trial, and plus a great deal of stores require over 30 days to do the principal deal, it could have a superior arrangement for who's beginning

MICHAELA

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

GREAT TOOL

PROS

We can see history of each movement, the date name of the client and who sale it

CONS

all good i recommend it to everybody, it´s very handy.

Wailoon

Computer Software, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Review by a daily user

No doubt Shopify is a great platform for online stores and business owners. However certain features can be improved to outshine the other platforms.

PROS

Shopify is very easy to use and the customization tool is helpful and save a lot of time. The 24/7 customer support is accessible through varies ways. Last but not least, receiving payment on Shopify which includes third party platform is easy.

CONS

The trial period could be longer, perhaps 30 days free trial for the users to fully discover its advantages. When exiting the platform, it is not quite accomodating.

Alysa

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

This is a must

PROS

Shopify makes it simple to use from a user standpoint and our team has not her but great things to say about it.

CONS

Our team has not said anything that they like least about it.

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

I use Shopify for all my Ecommerce Businesses

I built both shopify stores from scratch without prior knowledge and it took me about a full week to get the hang of things. I would make adjustments as I could to help convert customers. I still feel like it's the best place to only sell products but still a bit costly to make a really nice design. I now hire virtual assistants to make all the changes on the site and manage it but that can cost too so it's great there are API's to help grow the business, which all cost more money though, some are free (Reddit, pinterest). Overall, I will still use the software.

PROS

Sleek designs, easy to use, easy to keep track of products and sales, great third party API integrations and marketing software, and simple to run. Many Virtual Assistants already know how to use this software which makes life very easy for me. The simpler, the better. I have several shopify stores and I aim to make passive income in this realm.

CONS

Templates are limited, a lot of the development is backend yet I'm a visual person so I like to see everything as I'm doing it, and it can get a little overwhelming with all the integrations needed to turn a Shopify store into a massive profitable business. I feel like the best templates cost too much money and the ones we are offered look basic and not easily customizable. It could use a better blog feature section and a bit more visual aspects such as videos to help pitch or promote the business. Maybe even used for online courses with private logins would be great.

Reason for choosing Shopify

Shopify is specifically built to convert and make money in the e-commerce world and this is what I'm interested in. However I'd like a more complete software allowing me to pair an actual website (consulting, online courses, etc...) to this to make me full appreciate it.

Vy

Cosmetics, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed September 2019

User-friendly platform that covers (almost) all your e-commerce needs

Shopify is still my first pick after almost a decade working with E-commerce, but with a much lesser margin than before. Squarespace and Wix offer, in my opinion, good alternatives if you don't want to put up with constantly wondering "Why isn't this function in place? Oh, I have to install an app and pay X$ every month". I would recommend Shopify for those who don't require a lot beyond the standard E-commerce solution and/or won't mind paying a bit for some pro templates and apps.

PROS

Shopify is extremely user-friendly and easy to set up. It's intuitive even if you've never used an e-commerce platform before, and you're able to get by with no coding skills. The basic templates are plain, but professional and modern. Basically it covers everything you need to get started with an online business, the pricing model is fair, and there's a wealth of 3rd party plugins and templates if you require something beyond the standard functionalities.

CONS

Though I've put the 3rd party marketplace as a benefit, I'm also left with the feeling that it comes with a hidden downside. Basic functions such as bundling and customer messages on an order (which, to give an example, Etsy offers) requires a 3rd party plugin with Shopify. After so many years in the industry, I'm baffled as to why this hasn't been implemented by default. The only reason I can think of is, why would they? Customers are forced to buy an app, which makes more money for Shopify. Another pet peeve example: You cannot use more than 1 discount code unless you install an app. Which means, you can't put 10% off the entire site, and offer customers an additional discount with a code.

Reason for choosing Shopify

I chose Shopify because the pro templates had functions I required (unlike Squarespace), the standard pricing and fees were fair (unlike Etsy), and because I wanted it to be fast and easy to maintain.

Chelsea

Retail, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed September 2019

Shopify for the win!

I love that shopify will scale with my business and that there are various pricing plans that give you different options and shipping discounts. It's easy to use and has other apps that work with it so I can easily generate line sheets and product catalogues.

PROS

I love that shopify integrates seamlessly into my inventory program, social media accounts, email marketing platform, etc. They also work really well with google ads so you can add products to google shopping and run really effective retargeting ads. Their live view option is great and gives me an idea of where my customers are coming from. Their shipping discounts are also great!

CONS

The only thing that really annoys me is that I can't pick which shipping option comes first. Because one of my shipping options is "local pickup" and is free, I'd rather that not be the default shipping option (a lot of out of town customers accidentally choose local pickup and then I have to contact them and it looks unprofessional). Apart from that, it's a great platform

Reasons for switching to Shopify

Squarespace had BEAUTIFUL templates but it didn't automatically integrate with my inventory program or other accounts. It also didn't auto generate shipping labels so I had to purchase those outside the platform. I spoke with a friend who also runs an e-commerce business and she highly recommended Shopify. Overall, the switch has made my life much easier.

User Profile

Lee'Ann

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed October 2019

Shopify is easy to launch and manage

My overall experience has been positive using Shopify as my shopping cart for my store. I felt the transition from Magento was pretty simple - although I did not do the migration that is an option, I ended up starting a brand new site.

PROS

I currently use Shopify for my “side hustle” business - selling retro and vintage style dresses online - www.retrovintagedresses.com I previously used Magento for my shopping cart before switching over to Shopify. I like that it’s an easy platform to get set up on and deploy. Also, I love that you can easily create a catalog on business manager to sell products on Facebook and Instagram. Definitely easy to use.

CONS

I don’t have any cons that I can think of with Shopify. I’ve been using it for over 2 years and have not had any major issues or set backs.

Reasons for switching to Shopify

Initially I liked Magento, I thought it was a pretty good fit and the store did really well after launching in the beginning of 2011. Over the next several years, and after discovering some vulnerabilities in Magento (which we were subsequently hacked)we decided that there were better options available - and that’s when we made the switch.

User Profile

heather

Verified reviewer

E-Learning, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Why I chose Shopify (but also use other platforms, too)

I'm a fan - their customer service is excellent, and I've never had any issues with downtime or anything like that.

PROS

I have an online shop to support my podcast on Tudor history. I originally set up my shop thinking I'd sell some fun leggings using print on demand vendors. And it's grown into a bit of a behemoth. Which is great! Here's the thing - lots of creators use Redbubble and Spreadshirt and other places like that, which is fine, but the difference is that when you do that, they handle the entire sales process. This is fine if you don't want to know your customers, but if you're running an online business, then being able to capture that sales information, and get mailing list sign ups, is crucial . You can still use print on demand vendors, only this time you control the entire sales process. Everything is branded for your business. The tags in the leggings are branded for you. The mailing address is your company. It's all yours. Of course, the downside is that you also have to handle the customer service questions that would normally go to the Zazzle equivalent. But if you are really wanting to build a business around your customers, you want that touch point. And you get to keep all the profits. With all the apps, you can have a store that really expresses who you are, and lets you control the entire sales process.

CONS

I'm not a fan of how much is only included in the more expensive options, and how much is only available through paid apps. Of course it's great to have the options at all, but it's very easy to start to run up high bills. At one point I was paying close to $100/mo for all my various apps! I also still use other marketplaces like Etsy because it's the distinction between selling at a church craft fair and setting up your own shop. At the church craft fair you're pretty much guaranteed some kind of traffic. With setting up on your own you have more control over the feel, and ownership of the shop, but it's up to you to go out and get all the traffic.

Reasons for switching to Shopify

To have more ownership over the look and feel of the site. Also, I was tired of apps that weren't all updating properly along with my regular website updates. Each individual aspect was its own plugin that didn't necessarily play nice with my site. For example, to export your orders from Woo that was its own plugin, and the support on that plugin was terrible, and once in 2017 my site updated, but that plugin didn't work anymore with the updated WordPress, and the entire site crashed! Took me three hours on chat support with BlueHost to figure out what it was, and then I had to reactivate all my plugins. Not cool!

Ian

Consumer Goods, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2020

The Best E-commerce Platform

I'm very satisfied with Shopify. It's really the best in its class, and I have recommended it regularly to friends and family members who are looking for an e-commerce solution.

PROS

When I launched Shopify originally, I was looking for a solution that would accommodate online sales for my organization as well as in-person sales at our conferences. I had physical and digital items, and I needed something could take care of it all. That's what I found in Shopify. It was easy to implement and it helped the organization increase sales 35% YoY. Since then, I've launched a half dozen Shopify sites, and I just love how easy and flexible the platform is.

CONS

My only complaint about Shopify is how much of the platform requires apps. There are a lot of things that some of their competitors offer as a part of the platform that Shopify leaves to their app developers, and it's hard to get nickle-and-dimed when I want to add subscriptions or gift messages or anything else.

Reason for choosing Shopify

WooCommerce is great, but it just didn't feel like a turnkey solution.

Reasons for switching to Shopify

I made the switch because my other platform kept crashing and it was requiring massive changes to my data in order for me to run an update. I figured if I was going to have to reconfigure everything anyway, I might as well move to a better platform. The only downside was that the old platform was opensource and free, so we had to make an adjustment to paying a monthly fee.

Rhiannon

Retail, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

4

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2021

They promise the moon and provide a crumbling chunk of space rock

I couldn't move away from this platform fast enough. I lost 7 months of effort and about $3000 cash dealing with this shifty company that promises the moon and provides a crumbling chunk of space rock. Steer clear of this place if you want a long-term site that won't bleed you dry. It's a band-aid solution I would have expected in the 90s with Web 1.0, but it simply cannot perform in the 2020s in a global marketplace.

PROS

It's braindead easy for anyone with a modest set of technical skills to setup a store. (If you can use Facebook, you can use Shipify). Uploading files is a breeze and most menus seem to make some logical sense. The easy of initial setup is why so many scam sites use this platform-- anyone, even fraudsters love it. But that doesn't make it a good platform!

CONS

The platform is quite costly compared to other options. It doesn't come with enough features to work on its own so users are stuck having to pay for add-on modules. And these are not a straight-up purchase but come with a monthly fee. I calculated the modules I would need and it was going to run me $500-$800 USD/month! It has been cheaper to build a Magento site and pay cash up front, one time, for modules I will use for the lifetime of my site. The service at Shopify was appalling. I contacted support with a problem on their server that the tech couldn't help resolve but refused to patch me through to someone else. This happened every time I called in (4 times with similar issues on their end). Payout is offered in one currency and once a week. Not at all flexible or professional. The final dealbreaker was when they sold me a 3rd party theme that was replaced 2 days later by the vendor with a better theme, and the vendor would have refunded me but said it was up to Shopify to refund. Shopify refused and the Vendor was very apologetic and said they heard all the time from customers how unprofessional Shopify's policies were. I have since noticed how many fly-by-night scammer sites and sites selling counterfeit goods are on the Shopify platform. Though these are rarely shut down, honest sites sometimes are. I feel much safer hosting my site on my terms and without worry they, under their user agreement, can terminate my site whenever they choose.

Reason for choosing Shopify

I thought Shopify would provide the features that were necessary to my site. Alas, said features were not present in the site and many not even in modules. It was a bad call on my part to think this solution would work.

Reasons for switching to Shopify

I was advised by a developer to use Shopify as he thought it would provide the many features my new site required. Sadly, all the features, many basic, were only available with costly extensions on a monthly plan. It was a poor choice and I regretted it for nearly a year as I had to switch over yet again to a far more flexible and powerful platform (Magento).

User Profile

Patrick

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2022

Shopify: A Viable Option, to quickly set up and manage an Online Store with ease.

For me, Shopify (+ Shopify Plus) is the platform par excellence to efficiently and successfully implement e-commerce projects. Even with limited resources, you can sell here on enterprise level without worries and grow later without any problems. Through the large Shopify universe, there is an enormous collective wealth of experience with top talent in the development and consulting of e-commerce projects of any size. We are now implementing many new webshop projects in Shopify. The ease of use makes it great to work collaboratively with different departments on the store. Especially the integrated CDN hosting and the associated performance is really top-notch.

PROS

Shopify offers the possibility to implement ideas directly. Thanks to the modular system, stores can be set up literally within minutes. The existing payment module can be set up, and apps can be installed for analysis, marketing, and aesthetics. Especially for e-commerce newcomers without much background experience in web design, the foundation can be laid quickly and the noticeable progress in success motivates to continue. Anyone who wants to get from A to B quickly and loves Pareto will also love Shopify!

CONS

Due to the simple operation and the now widespread use of Shopify, you run the risk of developing a store 'like any other'. Structure and basic structures are always very similar and require code adaptations to stand out from the crowd. Especially for newcomers, custom coding can be overwhelming, which often leads to the necessity of paid apps or the consultation of specialized web developers, as soon as something "special is required".

Reason for choosing Shopify

Generally spoken, I want to make market entries as uncomplicated as possible. WooCommerce, unlike Shopify, can cause more problems due to “unexpected bugs” and almost every functionality needs much more effort to be set up. According to my experience, Shopify is the best way to test products and markets rapidly and build brands and companies fast and long term without getting many technical issues during the process. This User friendly concept is worth the additional costs.

User Profile

Justin

Verified reviewer

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2023

Avoid its terrible now!!!

Terrible...sad...exhausting...poor...depressing...suicidal....

PROS

Ease of setting up a store without coding.

CONS

NO support staff anymore they cancelled phone support, then they cancelled email support, then they laid off 1000s of support staff and now its just a chat bot you have to fight to get through to speak to a human who isnt even a technician. Constant downtime if you care to look on downtime tracker, although shopify will lie and say its not true. Constant checkout issues we have days where customers cant pay by card, shopify have admitted there is issues but guess what under there terms in section 7 as pasted so basically tough, you can lose £10000s and they simply say tough in a nice way of course, apparently they dont need to provide a decent standard of service, thats news to me all conbtracts state a decent level of service must be provided! From there lying support.. General support sent your query over to my team. I wanted to reach out to you directly on this. I understand that you would like your recent support experience looked into? Firstly, it sounds like you have been doing everything that you can to get your checkout and store looked at. I am glad to hear that is now resolved and working again for you. We apologise for the drop in communications, and you are correct, you should have received a reply from our support on your tickets. While I can understand that this matter had an impact on your business, Shopify does not offer compensation for Shopify stores and downtime. Please see our [Terms of Service](https://www.shopify.com/legal/terms), section 7. Limitation of Liability. Which states: Shopify does not warrant that the Service will be uninterrupted, timely, secure, or error-free. We will not be able to authorize compensation on this account. Please don't hesitate to reach out if you have any queries at all. Kind regards, Holly Support Specialist | Billing & Payments So not only do they cream a high percentage off EVERY sale they also charge high monthly fees, they have no to poor help now and oh but the cracker is they recently made 25% gain in profit for the hedge funds that now own it while laying off half the staff...see a pattern here by the president Harvey Finklestein...yes thats really his name from israel.

Reason for choosing Shopify

Because many years ago it wasnt owned by greedy hedge funds who asset strip companies....

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