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Shopify vs Stitch Labs

Shopify vs Stitch Labs

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Overall Rating
4.5 (6529)
4.5 (190)
Ease-of-Use
4.5 / 5
4.2 / 5
Value for Money
4.3 / 5
4 / 5
Customer Support
4.4 / 5
4.4 / 5
Functionality
4.4 / 5
3.8 / 5
Last Review Written
February 14, 2025
September 29, 2022
Pros/Cons
  • Pros

  • I love the efficiency and the intelligent features, it has helped me sell my products with ease. It is very reliable and easy to use.
  • The online guides are helpful, and the system is amazing. They take care of payments, orders, and marketing.
  • The shipping is great on here. I really enjoy how easy it is to ship items and also as a buyer its great too.
  • Cons

  • There are frequent updates which can be confusing. Wording/names of buttons will change with no warning.
  • It can be hard sometimes to make changes on a design end, you can be blocked in by templates which can be frustrating especially changing between mobile and desktop.
  • The only complaint I have is that I have to pay 30 bucks or more a month to use it depending on the package.
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  • Pros

  • Stitch Labs has saved us some major headaches in the realm of inventory management. We are glad to have it and recommend it to anyone looking to integrate multiple sites for your inventory.
  • Stitch Labs made it super easy by not only providing a wonderful site that ingrates all the other sites I use but by listening to requests and giving top notch customer service.
  • Stitch is amazing and so are the people behind it. The GUI is friendly, straightforward and easy to navigate, and it's been so helpful in terms of keeping my orders and inventory straight.
  • Cons

  • The inventory CSV process is a little cumbersome, and very small mistakes on it can have devastating results if no backup is kept.
  • Problem after problem, connection issues, import issues, and hell to get support! one of our issues was importing our large order history - we thought this was crucial for reporting.
  • Integration sucks with XERO. Invoices are constantly missing and we need to double check to make sure invoices get transferred.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos