ShopKeep vs Square for Retail

ShopKeep has 684 reviews and a rating of 4.23 / 5 vs Square for Retail which has 342 reviews and a rating of 4.73 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

ShopKeep

Square for Retail

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.23 / 5 (684)

4.73 / 5 (342)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.0 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

December 13, 2020

March 1, 2021

Pros/Cons

Pros
It is very easy to use and I love all the different reports you're able to view.
I love your software -- it's so easy to use, and my staff likes it too!

Cons
Phone support takes longer now. Software is fine
It was expensive. We switched to Square and bc there is no monthly fee. Rates are high but we are saving money.

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Pros
Super easy to use and phenomenal customer service! I've had it for 6 months and never had a problem with the software.
Easy easy easy easy to use! So simple and straight forward any associate can use it. Pricing was great from the get go! Big fans!

Cons
I loved the portability of the card reader, however, it is a looser fit so when trying to scan cards it tends to move, causing us to have to keep re-swiping.
This is a great software but pricing is slightly higher but worth the premium.

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Pricing

Pricing Range

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Product Demo & Screenshots

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

54 Recommendations

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Downloads and related articles

Pricing Guide

2020 Retail POS Systems Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
Unexpected costs
Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Popular ShopKeep Comparisons

ShopKeep vs Square Point of Sale