Skytab POS vs TouchBistro
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.1 / 5
Value for Money
4.7 / 5
3.5 / 5
Customer Support
4.6 / 5
3.5 / 5
Functionality
4.7 / 5
3.8 / 5
Last Review Written
May 7, 2024
September 11, 2024
Pros/Cons
Pros
- Ease of use, and the customer support experience. Our Sales Rep. [sensitive content hidden] was fantastic, explained everything, was clear and upfront and very honest.
- Our staff caught on quickly to the program and are loving the handhelds. This was a win win for us.
- It’s been an awesome experience and would definitely recommend it to anyone looking to make their business better.
Cons
- Everything absolutely everything. I hate how long it takes to cash a customer out I hate the process of putting in an order I hate that orders disappear I hate everything down to the size of the font.
- Maybe just the split tickets is a little confusing.
- If the modifiers are not done correctly from the beginning it is difficult to adjust them to the need of the item.
Pros
- The ease with which I can manage my content. I also love the Portal and it's ability to get a somewhat realtime snapshot of the business even if I'm not there.
- We have been very happy using TouchBistro. We love the sleek look of the iPad and how easy it is to use.
- The use of use for my employees and the customer support is fantastic. The flexibility of running a FOH and the ease of use from FOH to the BOH is fantastic.
Cons
- Authorized Touch bistro Dealer from SWFl was a total fraud and he took $1800 from and did no service at all we wasted more than 2 weeks for them to installl the softare.
- The implementation team is very arrogant, not knowledgeable and irresponsible. Poor support after go live.
- Touchbistro's inability to deliver on the dream they created. The amount of labor, money, loss of customers my business suffered because of this defective POS system.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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5 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
