Slice

RATING:

4.7

(45)

About Slice

Slice is a first-party partner designed to help pizzeria owners streamline online ordering, marketing, and delivery operations. The platform enables managers to create discount offers, manage digital menus, and track sales using an owner portal. Slice also offers a loyalty marketing, connecting you with your customers through push notifications and advertisements. Additionally, we can utilize SEO tools to improve your ranking across various search engines including Bing and Google.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Slice Pricing

$0 for orders under $10. Pay a flat rate of $2.50 per order for Slice Premium or a flat rate of $2.99 per order for Slice Essentials.

Starting price: 

$2.50 

Free trial: 

Not Available

Free version: 

Not Available

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Slice Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Slice

1 - 5 of 44 Reviews

Anton

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Restaurants that can use Slice Should

Excellent.

PROS

Slice has the best tablet software for accepting orders at the restaurant, excellent Customer Service, and a Slice-covered Loyalty Program that customers use. Most importantly, Slice uses custom marketing campaigns tailored to your business bringing your customers back to you. They don't just do marketing to customers to return to their platform. This is what I've learned is the biggest difference from the other commission-based platforms like Grubhub, DoorDash, and UberEats. This justified the commission-based service vs an unlimited online ordering platform like Orders2me that doesn't have a marketing platform behind it.

CONS

I wish we had more control of the menu and modifiers. Reporting tools need to be revamped to provide more order detail history.

Reason for choosing Slice

My research found that there is not one platform available that has all of the features but Slice provides the best balance. The online ordering and the marketing aspect of the business that would cost more to do manually. Paying a staff member to manually prepare campaigns to useless. Each customer has different spending habits/patterns and there are way too many scenarios to properly manage each relationship. Different companies that try to do this charge much more upfront. My recommendation is to start with Slice for all pizzerias and try it for yourself. You only pay when you make sales. The other platforms will range from $99-$699 without making any sales.

Reasons for switching to Slice

Most POS platforms offer this service for a fixed monthly fee with unlimited orders. We've had our restaurant for almost 6 years and I've tried different services. I used both commission-based platforms and unlimited ordering and learned that the marketing after the sale is more important than the initial sale. Slice has a loyalty program sponsored by them to bring back customers to your restaurant.

Ken

Restaurants, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Good Repeat Business

Overall really happy with it. The staff is super friendly and helpful and I know that Slice is helping us grow.

PROS

There loyalty program is what sets them apart. I've really noticed that customers that use Slice come back more regularly and as all restaurant owners know these are the guys that keep you in business.

CONS

They are not as good as bringing in new customers. On occasion, I will notice a new person coming in who used Slice but they are much better at bringing back our customers.

Reasons for switching to Slice

I learned that DoorDash was sending our customers to other restaurants. That didn't sit well for me.

Kaden

Restaurants, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

A lot of pros with one major con

Overall, we liked slice a lot. the customer service was great, the equipment was free and didn't give us any issues, but we would have liked to have a cheaper online ordering alternative.

PROS

Slice was simple to set up and use, easy to adjust, and worked exactly how we needed. We never had any issues with the system, and we did not have to pay for any of the equipment. Overall, we liked the system a lot.

CONS

The major con is that slice charges an arm and a leg for online ordering. Many of its competitors take a small percentage of each order, but Slice charges a flat $7/ order for online orders that just didn't make sense to pay, especially for premium third party platform users.

Reason for choosing Slice

It was a lot cheaper startup cost and overall seemed like a good system. We also really liked slice's marketplace that they promote.

Rami

Restaurants, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed June 2022

Slice Clockwork Pizza ordering

PROS

I liked that the customer can build there pizza with half toppings just like Dominos, Pizza Hut or any of the big chains.

CONS

Lack of integration, menu item printing routing. Issues with modifiers!!

Ronald

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2022

A Great Partner

It has been great

PROS

Slice takes a holistic and personal approach. Their customer service is top notch and I feel like I'm working with a partner, not a leach like with the other apps. Slice's loyalty marketing is a huge differentiating factor. They don't send our customers elsewhere, they make sure they come back. Thank you for helping my business grow.

CONS

The app itself is less developed when compared to competitors but that tells me they put more money towards their partners

Reasons for switching to Slice

Slice is cheaper and works on loyalty But I still work with both.