--- title: "Zoovu Software Reviews, Demo & Pricing - 2026" description: "Review of Zoovu Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/smartassistant-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Zoovu Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Zoovu Review Wondering if Zoovu is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Zoovu 4.8 [(15)](https://www.softwareadvice.com/retail/smartassistant-profile/#reviews) Pricing Pricing available upon request ### About Zoovu Zoovu is an AI-enabled product discovery platform that assists businesses in manufacturing, retail, and distribution sectors to design, deploy and manage eCommerce experiences using data collected from customer interactions. Key features include product configurator, intelligent search, product detail page (PDP) optimization and customizable reporting. Zoovu's artificial intelligence (AI) technology converts incomplete stock keeping unit (SKU) or product data into machine-readable data. The platform includes guided selling assistants across various digital mediums and lets enterprises access ad-hoc analysis and data visualization functionality. Additionally, businesses can track and analyze behavioral data points and interaction patterns to optimize user engagement and identify friction points. Zoovu facilitates integration with several third-party platforms such as SAP, BigCommerce, Shopify Plus, Salesforce Commerce Cloud, Intershop, HubSpot and more. Businesses can configure 3D, AR and VR experiences by placing and changing elements on a drag-and-drop interface. Do you work for Zoovu? [Manage this product listing](https://www.g2.com/products/zoovu/claim_requests/new?auto=true) Wondering if Zoovu is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Zoovu User Interface ## Popular Zoovu Alternatives Main Product Zoovu 4.8 [(15)](https://www.softwareadvice.com/retail/smartassistant-profile/#reviews) Ratings Breakdown - 4.53Ease of use - 4.08Value for money - 4.71Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1331)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.08Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.6 [(910)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.70Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Inbenta](https://www.softwareadvice.com/crm/inbenta-profile/) 4.7 [(13)](https://www.softwareadvice.com/crm/inbenta-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.91Value for money - 4.75Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/) 4.1 [(1299)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/) Ratings Breakdown - 3.56Ease of use - 3.82Value for money - 4.04Customer support - 4.09Functionality Pricing Starting at $299.00 per month Get Price ## Zoovu Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoovu Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Zoovu 3D Digital Asset Management 3D Imaging A/B Testing Access Controls/Permissions Activity Dashboard API Approval Process Control Bills of Material Campaign Management Catalog Management Chatbot Chat/Messaging Client Portal Communication Management Configuration Management Contact Management Content Creation Content Management Customer Accounts Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Extraction Data Import/Export Data Synchronization Data Visualization Design Management Discount Management Document Management Drag & Drop eCommerce Management Email Marketing Engagement Tracking ERP integration Feedback Management For Customer Use For eCommerce For Internal Use For Sales Teams/Organizations Gamification Kitting Lead Capture Lead Management Lead Qualification Live Chat Machine Learning Mobile App Monitoring Multi-Currency Multi-Language Multi-Location Natural Language Processing Online Catalog Order Entry Performance Management Predictive Analytics Pricing and Cost Calculations Product Catalog Product Data Management Product Recommendations Proposal Generation Quotes/Estimates Real-time Conversations Real-time Product Visualizations Reporting/Analytics Reporting & Statistics Reviews Management Rule-based Configuration Sales Automation Sales Onboarding & Training Sales Reports Sales Trend Analysis Search/Filter Self Service Portal Shopping Cart Tagging Template Management Templates Third-Party Integrations Version Control Virtual Personal Assistant (VPA) Workflow Automation Workflow Management ## Zoovu Integrations Zoho CRM Integration rated undefined from -1 review Bazaarvoice Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review See all 10 integrations ## Zoovu User Reviews ## Zoovu customer ratings - Overall rating: 4.8/5 - Total reviews: 15 ### Rating distribution - 5 stars: 12 reviews (80%) - 4 stars: 3 reviews (20%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.1/5 - Customer support: 4.7/5 - Functionality: 4.7/5 --- Have you used Zoovu and would like to share your experience with others? ### Excellent Platform and Team to Work With - Overall rating: 5/5 - Reviewer: Marty M. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Great company to work with and always helpful teams on the other end of the phone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They are super dynamic. Need something done and they're there to support. The self-service is also awesome though. #### Cons The only real issues we've had have been our side. They do have some really cool features we've not been able to tap into yet, but that's coming soon! #### Reasons for switching to Zoovu in-house tool with no advanced funtionality to tailor search experience --- ### Highly recommended - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered Overall, I have been very impressed with the team at Smart Assistant. They’ve understood our objectives, and have come back with recommendations which have met and exceeded these. A very professional service – even with our never ending list of requirements and changes! #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The product selector is seen as a key digital tool for Canon – used by a range of users who want to find the right product or those who know what they want but would like some further assurances. Being a considered purchase, we want to give our customers the confidence that they are buying the right products for their requirements. This software allows us to narrow down a specific range of products for each user. #### Cons We now have access to regular reports which allow us to monitor performance by selector by market. I would like this data to be more granular - especially understanding users onsite behavior pre and post using the tool. I'm sure we can work towards this in the near future. --- ### Starts good, becomes very unprofessional soon after - Overall rating: 5/5 - Reviewer: Karl M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2020 - Review source details: This review was submitted organically. No incentive was offered Very helpful at the start, after a few months they want to triple your plan with no added value, when asked about wanting to charge nearly a €1000 a month, they couldn’t justify what extraS they were offering and Instead go on about amazon using zoovu. This company want last long is this is how they treat their customers. They also charge you a flat rate for the month but lock you out of the software, very unprofessional. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Easy to use, interesting stats can be got #### Cons Can’t do much after set up, mobile needs a touch up, more customization --- ### SmartAssistant helped us get on track really fast with advisors - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 10000+ employees - Product usage: Used weekly for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Great folks and good atmosphere. Busy all around. You think, should I ask them for that? And then half of what you worried about was already done. The other half was done after one of the regular meetings. In three words: Great customer support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I liked most that it was easy to integrate SmartAssistant's advisors on our website thanks to the great support of their customer success team. It was a charm, coming up with new advisors as far as their side was concerned. Our content management learned a lot of useful lessons. For me it was one this rare win-win situations for onsite merchandising and content management. #### Cons They are editing the CSS in a different way than customers can do. But on the other other hand, customers can edit the CSS. You just have to tell them you changed something. And they will listen... I am wondering, if I should have put this on the Pros-side ;-) --- ### An ideal product-finder solution on a budget - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used other for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered This is a really good, skilled, multi-talented team that believes in the product and wants to help. They're responsive and speed is a priority for them. I felt confident knowing that we'd get where we needed to go, and get there quickly and economically. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was lucky to have found SMARTASSISTANT after having priced out alternative solutions, as the product offered proven functionality very close to what we were envisioning without having to worry about the expense or effort of building a product from scratch. It was amazingly easy to implement, reasonably flexible and customizable, easy to manage, surprisingly lightweight -- and free to start. Though it didn't do exactly what we needed out of the box, the team was happy to work with us to ensure that it did. #### Cons SMARTASSISTANT was built with a very specific vision of how a product selector should work. While that's great for people who want to hand them the keys and trust them, if you already have an idea in mind, it may not be exactly what you need. Luckily the team worked with us to build enhancements within reason, and when we needed enhancements that required significant effort, they still took care of them for a relatively small fee. --- ### Professionalism at it's best - Overall rating: 5/5 - Reviewer: Saša Đ. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered We have a product bundle which is somewhat confusing to our less tech-savvy customers. By introducing Smartassistant, we made a simple advisor, guiding customer through of series of easy-to-understand questions and getting all relevant info to make a tailor-made offer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is easy to use, excellent and professional support. #### Cons None whatsoever. It is a bit harder to optimize for mobile displays (as it is always), but with expert support and advices it worked very well on wide range of mobile displays. --- ### The perfect tool for creating an online camera selector tool on the website! - Overall rating: 5/5 - Reviewer: Paul Z. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you are looking for a tool that guide your visitors online with a questionary to help your customer to find the proper product on your website or guide them through a serie of questions to select the proper form on your website ( in case you have hundreds of online forms ;-)) really great tool! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of creating an assistant, mapping attributes from our store into Zoovu was pretty easy and self-explanatory. When you have the assistant ready you can add images which your client see to help with making the right choice, the employee [SENSITIVE CONTENT HIDDEN] was a great help from designing till publishing it on our website! #### Cons Great people, great tool, great idea, sorry had no issues with the tooling or employees working for Zoovu. #### Reasons for choosing Zoovu There are no other packages that can do the same job, at least I didn't found any.... --- ### Great product! - Overall rating: 5/5 - Reviewer: Liv M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Amazing! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We found Smart Assistant right at the time when we were desperately looking for a tool like this. Our customers were having a hard time picking the right product for themselves on our online store. Smart Assistant makes it super easy to narrow down options by asking 3 simple questions to our customers. Plus, they have amazing customer service! #### Cons The backend of the tool is not super easy to get used to but Smart Assistant team is very helpful whenever you need more support. --- ### Great and flexible supprot europe wide - Overall rating: 5/5 - Reviewer: Kersten S. - Industry: Consumer Goods - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered Great support from the project and customer success team while implementing the solution, rolling out to retailers and supporting them with tips. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Flexible solution to support not only individual brands or retailers, but to syndicate digital sales assistants across numerous retail partners. It allowed us to roll out across hundreds of retailers easily. The editing effort on their side is low and the quality of assistans is the same across all outlets. #### Cons Initially retailers struggled to understand what changes they had to make in the advisors as the platform wasn't customized to our individual usecase. --- ### Smart Assistant Helps You Help Your Customers - Overall rating: 5/5 - Reviewer: Scott B. - Verified reviewer: Yes - Industry: Retail - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: September 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's core mission; enabling customers to get the help of a knowledgeable associate without being in a store. #### Cons At times, especially early in our usage, the UX and backend functionality was a little buggy. That said, the SA team never failed to deliver prompt customer service. --- Showing 1 - 10 of 15 Reviews Load More Reviews ## Other Top Recommended eCommerce Software [Extensiv Order Management](https://www.softwareadvice.com/scm/skubana-profile/) **4.7** (114) Recently recommended **1** times [Linnworks](https://www.softwareadvice.com/ecommerce/linnworks-profile/) **4.1** (47) Recently recommended **1** times [Wave Grocery](https://www.softwareadvice.com/ecommerce/wave-grocery-profile/) **4.7** (7) Recently recommended **1** times [MarketStudio](https://www.softwareadvice.com/ecommerce/webstudio-profile/) **4.6** (5) Recently recommended **1** times Stuck Between Options? Our experts can help you compare Zoovu with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice