# Zoovu Software Reviews, Demo & Pricing - 2026 > Review of Zoovu Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/smartassistant-profile --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Zoovu Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Zoovu 2026: Benefits, Features & Pricing Wondering if Zoovu is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Zoovu 4.8 [(15)](https://www.softwareadvice.com/retail/smartassistant-profile/#reviews) Pricing Pricing available upon request ### About Zoovu Zoovu is an AI-enabled product discovery platform that assists businesses in manufacturing, retail, and distribution sectors to design, deploy and manage eCommerce experiences using data collected from customer interactions. Key features include product configurator, intelligent search, product detail page (PDP) optimization and customizable reporting. Zoovu's artificial intelligence (AI) technology converts incomplete stock keeping unit (SKU) or product data into machine-readable data. The platform includes guided selling assistants across various digital mediums and lets enterprises access ad-hoc analysis and data visualization functionality. Additionally, businesses can track and analyze behavioral data points and interaction patterns to optimize user engagement and identify friction points. Zoovu facilitates integration with several third-party platforms such as SAP, BigCommerce, Shopify Plus, Salesforce Commerce Cloud, Intershop, HubSpot and more. Businesses can configure 3D, AR and VR experiences by placing and changing elements on a drag-and-drop interface. Wondering if Zoovu is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Zoovu User Interface ## Popular Zoovu Alternatives Main Product Zoovu 4.8 [(15)](https://www.softwareadvice.com/retail/smartassistant-profile/#reviews) Ratings Breakdown - 4.53Ease of use - 4.08Value for money - 4.71Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1309)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.09Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.7 [(908)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.70Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Inbenta](https://www.softwareadvice.com/crm/inbenta-profile/) 4.7 [(13)](https://www.softwareadvice.com/crm/inbenta-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.91Value for money - 4.75Customer support - 4.62Functionality Pricing Available upon request Get Price Alternative Product [Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/) 4.1 [(1298)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/) Ratings Breakdown - 3.56Ease of use - 3.82Value for money - 4.04Customer support - 4.09Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [ModuleQ](https://www.softwareadvice.com/embedded-analytics/moduleq-profile/) 4.5 [(26)](https://www.softwareadvice.com/embedded-analytics/moduleq-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.40Value for money - 4.96Customer support - 4.46Functionality Pricing Available upon request Get Price ## Zoovu Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Zoovu Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Zoovu 3D Digital Asset Management 3D Imaging A/B Testing Access Controls/Permissions Activity Dashboard API Approval Process Control Bills of Material Campaign Management Catalog Management Chatbot Chat/Messaging Client Portal Communication Management Configuration Management Content Creation Content Management Customer Accounts Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Extraction Data Import/Export Data Synchronization Data Visualization Design Management Discount Management Document Management Drag & Drop eCommerce Management Email Marketing Engagement Tracking ERP integration Feedback Management For Customer Use For eCommerce For Internal Use For Sales Teams/Organizations Gamification Kitting Lead Capture Lead Management Lead Qualification Live Chat Machine Learning Mobile App Monitoring Multi-Currency Multi-Language Multi-Location Natural Language Processing Online Catalog Order Entry Performance Management Predictive Analytics Pricing and Cost Calculations Product Catalog Product Data Management Product Recommendations Proposal Generation Quotes/Estimates Real-time Conversations Real-time Product Visualizations Reporting/Analytics Reporting & Statistics Reviews Management Rule-based Configuration Sales Automation Sales Onboarding & Training Sales Reports Sales Trend Analysis Search/Filter Self Service Portal Shopping Cart Tagging Template Management Templates Third-Party Integrations Version Control Virtual Personal Assistant (VPA) Workflow Automation Workflow Management ## Zoovu Integrations Zoho CRM Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review Bazaarvoice Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review See all 11 integrations ## Zoovu User Reviews Overall Rating 4.8 Ratings Breakdown 5 80% 4 20% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.1 Customer support 4.7 Functionality 4.7 Have you used Zoovu and would like to share your experience with others? Marty M. Verified reviewer Telecommunications 1001-5000 employees Used weekly for less than 2 years Review source Reviewed October 2023 Excellent Platform and Team to Work With 5 Great company to work with and always helpful teams on the other end of the phone. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: They are super dynamic. Need something done and they're there to support. The self-service is also awesome though. Cons: The only real issues we've had have been our side. They do have some really cool features we've not been able to tap into yet, but that's coming soon! Reasons for switching to Zoovu in-house tool with no advanced funtionality to tailor search experience Read More VR Verified Reviewer Consumer Electronics 1001-5000 employees Used daily for more than 2 years Review source Reviewed August 2018 Highly recommended 5 Overall, I have been very impressed with the team at Smart Assistant. They’ve understood our objectives, and have come back with recommendations which have met and exceeded these. A very professional service – even with our never ending list of requirements and changes! Ratings Breakdown 5 Ease of use 5 Functionality Pros: The product selector is seen as a key digital tool for Canon – used by a range of users who want to find the right product or those who know what they want but would like some further assurances. Being a considered purchase, we want to give our customers the confidence that they are buying the right products for their requirements. This software allows us to narrow down a specific range of products for each user. Cons: We now have access to regular reports which allow us to monitor performance by selector by market. I would like this data to be more granular - especially understanding users onsite behavior pre and post using the tool. I'm sure we can work towards this in the near future. Read More KM Karl M. Verified reviewer Consumer Services 2-10 employees Used daily for less than 12 months Review source Reviewed August 2020 Starts good, becomes very unprofessional soon after 5 Very helpful at the start, after a few months they want to triple your plan with no added value, when asked about wanting to charge nearly a €1000 a month, they couldn’t justify what extraS they were offering and Instead go on about amazon using zoovu. This company want last long is this is how they treat their customers. They also charge you a flat rate for the month but lock you out of the software, very unprofessional. Ratings Breakdown 3 Ease of use 1 Value for money 3 Customer support 3 Functionality Pros: Easy to use, interesting stats can be got Cons: Can’t do much after set up, mobile needs a touch up, more customization Read More VR Verified Reviewer Retail 10000+ employees Used weekly for more than 2 years Review source Reviewed September 2018 SmartAssistant helped us get on track really fast with advisors 5 Great folks and good atmosphere. Busy all around. You think, should I ask them for that? And then half of what you worried about was already done. The other half was done after one of the regular meetings. In three words: Great customer support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I liked most that it was easy to integrate SmartAssistant's advisors on our website thanks to the great support of their customer success team. It was a charm, coming up with new advisors as far as their side was concerned. Our content management learned a lot of useful lessons. For me it was one this rare win-win situations for onsite merchandising and content management. Cons: They are editing the CSS in a different way than customers can do. But on the other other hand, customers can edit the CSS. You just have to tell them you changed something. And they will listen... I am wondering, if I should have put this on the Pros-side ;-) Read More VR Verified Reviewer Internet 51-200 employees Used other for less than 12 months Review source Reviewed September 2018 An ideal product-finder solution on a budget 5 This is a really good, skilled, multi-talented team that believes in the product and wants to help. They're responsive and speed is a priority for them. I felt confident knowing that we'd get where we needed to go, and get there quickly and economically. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I was lucky to have found SMARTASSISTANT after having priced out alternative solutions, as the product offered proven functionality very close to what we were envisioning without having to worry about the expense or effort of building a product from scratch. It was amazingly easy to implement, reasonably flexible and customizable, easy to manage, surprisingly lightweight -- and free to start. Though it didn't do exactly what we needed out of the box, the team was happy to work with us to ensure that it did. Cons: SMARTASSISTANT was built with a very specific vision of how a product selector should work. While that's great for people who want to hand them the keys and trust them, if you already have an idea in mind, it may not be exactly what you need. Luckily the team worked with us to build enhancements within reason, and when we needed enhancements that required significant effort, they still took care of them for a relatively small fee. Read More Saša Đ. Verified reviewer Telecommunications 5001-10000 employees Used daily for less than 12 months Review source Reviewed September 2018 Professionalism at it's best 5 We have a product bundle which is somewhat confusing to our less tech-savvy customers. By introducing Smartassistant, we made a simple advisor, guiding customer through of series of easy-to-understand questions and getting all relevant info to make a tailor-made offer. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is easy to use, excellent and professional support. Cons: None whatsoever. It is a bit harder to optimize for mobile displays (as it is always), but with expert support and advices it worked very well on wide range of mobile displays. Read More Paul Z. Verified reviewer Information Technology and Services Self-Employed Used daily for less than 6 months Review source Reviewed July 2019 The perfect tool for creating an online camera selector tool on the website! 5 If you are looking for a tool that guide your visitors online with a questionary to help your customer to find the proper product on your website or guide them through a serie of questions to select the proper form on your website ( in case you have hundreds of online forms ;-)) really great tool! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of creating an assistant, mapping attributes from our store into Zoovu was pretty easy and self-explanatory. When you have the assistant ready you can add images which your client see to help with making the right choice, the employee \[SENSITIVE CONTENT HIDDEN\] was a great help from designing till publishing it on our website! Cons: Great people, great tool, great idea, sorry had no issues with the tooling or employees working for Zoovu. Reasons for choosing Zoovu There are no other packages that can do the same job, at least I didn't found any.... Read More LM Liv M. Verified reviewer Apparel & Fashion 11-50 employees Used daily for more than 2 years Review source Reviewed September 2018 Great product! 5 Amazing! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We found Smart Assistant right at the time when we were desperately looking for a tool like this. Our customers were having a hard time picking the right product for themselves on our online store. Smart Assistant makes it super easy to narrow down options by asking 3 simple questions to our customers. Plus, they have amazing customer service! Cons: The backend of the tool is not super easy to get used to but Smart Assistant team is very helpful whenever you need more support. Read More KS Kersten S. Consumer Goods 10000+ employees Used daily for more than 2 years Review source Reviewed September 2018 Great and flexible supprot europe wide 5 Great support from the project and customer success team while implementing the solution, rolling out to retailers and supporting them with tips. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Flexible solution to support not only individual brands or retailers, but to syndicate digital sales assistants across numerous retail partners. It allowed us to roll out across hundreds of retailers easily. The editing effort on their side is low and the quality of assistans is the same across all outlets. Cons: Initially retailers struggled to understand what changes they had to make in the advisors as the platform wasn't customized to our individual usecase. Read More Scott B. Verified reviewer Retail 1001-5000 employees Used weekly for less than 2 years Review source Reviewed September 2018 Smart Assistant Helps You Help Your Customers 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: It's core mission; enabling customers to get the help of a knowledgeable associate without being in a store. Cons: At times, especially early in our usage, the UX and backend functionality was a little buggy. That said, the SA team never failed to deliver prompt customer service. 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