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5
4
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Ease-of-use
4.4
Customer Support
4.6
Value for money
4.4
Functionality
4.4
"It is easy to learn and train sales people on the ease of use. Support staff has been excellent to work with and very responsive."
"The product is great and the customer service is the same. The representative is always there to help navigate through issues and they are more than happy to help."
"Overall we are happy with the product and service we are receiving. The pricing for the service is very competitive which we love."
"They need support after hours for any problems. I was told that the after hours emergency number is for use only when you can't run sales."
"We have not had any profound negative dealings with the vendor. Two "wish list" items relating to the Smarkwerks product are."
"When we purchased the bike shop, the previous owner was using a cash register and paper inventory and had no customer data."
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