--- title: "SoftTouch Software Reviews, Demo & Pricing - 2026" description: "Review of SoftTouch Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/softtouch-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / SoftTouch Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SoftTouch Review Wondering if SoftTouch is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SoftTouch 3.1 [(9)](https://www.softwareadvice.com/retail/softtouch-profile/#reviews) Pricing Pricing available upon request ### About SoftTouch SoftTouch POS is an on-premise point of sale (POS) solution that caters to bars, nightclubs and restaurants of all sizes. It delivers standalone point of sale functionality for table-service, quick-service restaurants (QSRs), delivery/takeout and more. The solution's customizable floor plan helps users manage dining tables. Tip pooling and tip disbursement are fully integrated into the cash management feature. SoftTouch is compatible with all handheld devices and tablets (including the iPad), and it is accessible from anywhere with an internet connection. This feature allows for tableside ordering, and even customer self-service. Cloud-based services include online ordering, a remote dashboard, multi-store gift/loyalty programs and mobile reporting. SoftTouch is PCI compliant and PA-DSS validated by the PCI Security Standards Council. The solution is suited for single or multi-store retailers in the hospitality and foodservice industries. Wondering if SoftTouch is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## SoftTouch User Interface ## Popular SoftTouch Alternatives Main Product SoftTouch 3.1 [(9)](https://www.softwareadvice.com/retail/softtouch-profile/#reviews) Ratings Breakdown - 3.50Ease of use - 2.0Value for money - 2.94Customer support - 3.11Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26634)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(673)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.85Ease of use - 4.64Value for money - 4.72Customer support - 4.79Functionality Pricing Available upon request Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(728)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.62Value for money - 3.63Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(199)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.33Value for money - 3.95Customer support - 4.40Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3034)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## SoftTouch Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SoftTouch Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of SoftTouch Cash Management Employee Management Gift Card Management Inventory Control Order Management Payment Processing Point of Sale (POS) Real-Time Reporting Reporting/Analytics Split Checks ## SoftTouch User Reviews ## SoftTouch customer ratings - Overall rating: 3.1/5 - Total reviews: 9 ### Rating distribution - 5 stars: 2 reviews (22%) - 4 stars: 3 reviews (33%) - 3 stars: 1 reviews (11%) - 2 stars: 1 reviews (11%) - 1 star: 2 reviews (22%) ### Secondary ratings - Ease of use: 3.5/5 - Value for money: 2/5 - Customer support: 2.9/5 - Functionality: 3.1/5 --- Have you used SoftTouch and would like to share your experience with others? ### FrameReady POS by SoftTouch is the best for custom framing business' - Overall rating: 4/5 - Reviewer: Max S. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great product for a custom framing business with superb customer service and support with any and all issues or simple questions. Has helped me organize my ordering and workflow as well as charge consistently and maximize profitability #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Helpful and valuable to the business. Great customer service and support whenever I've needed them. Work orders and tools very helpful in particular and the ability to add photos is a great feature #### Cons Sales info can be wrong after a month has finished and you look back (initial sales clip, reports are accurate). Look for the software could be a little cleaner/ more high end as I often show the screen to my customers. #### Vendor response We value your feedback. Thank you so much for your review. Replied March 2020 --- ### No Upgrade and Help is Avalible - Overall rating: 4/5 - Reviewer: TONY A. - Verified reviewer: Yes - Industry: Restaurants - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2020 - Review source details: This review was submitted organically. No incentive was offered This Company was great at one time, now after a multi license purchase, I have to pay for everything and much more? When it comes to costumer service id little or no help (Money talks) you are on your own #### Ratings breakdown - Ease of use: 4/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros Small but powerful program and very easy to use #### Cons Costumer service and no upgrades available the upgrade cost is astronomical #### Reasons for choosing SoftTouch They promised costumer service #### Vendor response Hello Tony, thank you for leaving us a review. We believe in our products just as you do. I see in our system that you are using an out dated software version. You should speak with your dealer, Computer Visions, in regards to Upgrading to version 6, so you are operating more efficiently. We are SoftTouch POS, which is the Software company that provides licenses to dealers, such as Computer Visions. I want to make that distinction so you understand the difference between the two companies. However, there is a form that you can fill out so we can help because we do care. I just need an email to send you a link. Replied March 2020 --- ### Soft touch: Top of the line price without the functionality - Overall rating: 2/5 - Reviewer: Gina H. - Product usage: Used unspecified for unspecified - Reviewed: December 2016 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I chose this software two years ago and wish I had done more research. My employees dislike it as well. Functionality, ease of use, printed tickets are difficult to read. Back office functionality is even worse!! #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Customer Service is friendly and helpful but I am paying a hefty price monthly for this service. #### Cons Everything else! Difficult and time consuming to set up(they program it with a very generic menu and I had to spend hours updating. Functions like delivery zones by mikes are not customizable. Caller ID should be able to bring up customer automatically. Every feature seems to be several steps. #### Vendor response On 1/19/2017, we contacted Ms. Harris regarding her review. She indicated several issues including: unnecessary buttons on the order entry screen, replacing optional icon graphics on menu buttons, configuring delivery boundaries, and adjusting printed ticket layouts. We offered to remedy these concerns free of charge by making configuration changes in her Back Office program. She declined our offer. Ms. Harris indicated that she spent much time programming her menu in the Back Office and that she was not adequately trained. We offered to provide her with additional training free of charge. Again, she declined. We asked Ms. Harris to provide examples of which features of SoftTouch she said were difficult to use in her critical review. She declined. At SoftTouch, we take all feedback seriously and do our best to address all customer concerns. Replied January 2017 --- ### Sole Owner - Overall rating: 4.5/5 - Reviewer: Robert D. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 4.5/5 - Functionality: 4.5/5 #### Pros I most lke the simplicity of use for those with not a lot of tech savvy or familiarity with technology. #### Cons Cannot really think of anything that I do not specifically like about the product or vendor. --- ### Excellent, user friendly - Overall rating: 4.5/5 - Reviewer: Gwen S. - Industry: Health, Wellness and Fitness - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4.5/5 #### Pros Ease of operation. When having to train new employees it is straight forward. #### Cons Nothing, it has been so easy. No issues to report. --- ### WHY MY REVIEW ITS NOT POSTED? - Overall rating: 1/5 - Reviewer: kenny m. - Industry: Dairy - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered I did a review on january 09/2017 on softtouch , and i did confirm my email, i can see that the review was removed, whats the reason that my review was removed ? #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros ............. #### Cons ................ --- ### SoftTouch review - Overall rating: 1/5 - Reviewer: Bill T. - Product usage: Used other for less than 12 months - Reviewed: January 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons Horrible company!!! all they care about is taking your money..we bought all the software from them was going to slowly change over to the software. the owner past away suddenly and they said the software was licensed in his name we had to have to re-buy everything we already had purchased. beware!! --- ### Accountant - Overall rating: 2.5/5 - Reviewer: stella h. - Industry: Building Materials - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2.5/5 - Customer support: 2.5/5 - Functionality: 3/5 #### Pros They are a professional service and are very easy to use. #### Cons It takes long to download and is very hard for the first time user. --- ### Good features and ease of use - Overall rating: 4/5 - Reviewer: Cindy L. - Industry: Retail - Product usage: Used unspecified for unspecified - Reviewed: December 2014 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4.5/5 - Customer support: 4.5/5 - Functionality: 4/5 #### Pros Value and supportive customer service at a reasonable cost. #### Cons Not widely known and challenging to first introduce. --- Showing 1 - 9 of 9 Reviews ## Other Top Recommended Restaurant POS Software [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.1** (554) Recently recommended **24** times [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (581) Recently recommended **23** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (728) Recently recommended **12** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2068) Recently recommended **11** times Stuck Between Options? 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