# SoftTouch Software Reviews, Demo & Pricing - 2026 > Review of SoftTouch Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/softtouch-profile --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / SoftTouch Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SoftTouch 2026: Benefits, Features & Pricing Wondering if SoftTouch is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview SoftTouch 3.1 [(9)](https://www.softwareadvice.com/retail/softtouch-profile/#reviews) Pricing Pricing available upon request ### About SoftTouch SoftTouch POS is an on-premise point of sale (POS) solution that caters to bars, nightclubs and restaurants of all sizes. It delivers standalone point of sale functionality for table-service, quick-service restaurants (QSRs), delivery/takeout and more. The solution's customizable floor plan helps users manage dining tables. Tip pooling and tip disbursement are fully integrated into the cash management feature. SoftTouch is compatible with all handheld devices and tablets (including the iPad), and it is accessible from anywhere with an internet connection. This feature allows for tableside ordering, and even customer self-service. Cloud-based services include online ordering, a remote dashboard, multi-store gift/loyalty programs and mobile reporting. SoftTouch is PCI compliant and PA-DSS validated by the PCI Security Standards Council. The solution is suited for single or multi-store retailers in the hospitality and foodservice industries. Wondering if SoftTouch is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## SoftTouch User Interface ## Popular SoftTouch Alternatives Main Product SoftTouch 3.1 [(9)](https://www.softwareadvice.com/retail/softtouch-profile/#reviews) Ratings Breakdown - 3.50Ease of use - 2.0Value for money - 2.94Customer support - 3.11Functionality Pricing Available upon request Get Price Alternative Product [PayPal](https://www.softwareadvice.com/retail/paypal-profile/) 4.6 [(26467)](https://www.softwareadvice.com/retail/paypal-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.52Value for money - 4.25Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/) 4.4 [(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.32Value for money - 3.95Customer support - 4.39Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(721)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/) 4.9 [(624)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/) Ratings Breakdown - 4.85Ease of use - 4.63Value for money - 4.73Customer support - 4.79Functionality Pricing Available upon request Get Price Alternative Product [Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/) 4.6 [(3032)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.50Value for money - 4.35Customer support - 4.54Functionality Pricing Starting at $49.00 per month Get Price ## SoftTouch Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SoftTouch Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of SoftTouch Cash Management Employee Management Gift Card Management Order Management Payment Processing Point of Sale (POS) Real-Time Reporting Reporting/Analytics Split Checks ## SoftTouch User Reviews Overall Rating 3.1 Ratings Breakdown 5 22% 4 33% 3 11% 2 11% 1 22% Secondary Ratings Ease of Use 3.5 Value for money 2.0 Customer support 2.9 Functionality 3.1 Have you used SoftTouch and would like to share your experience with others? MS Max S. Retail 2-10 employees Used daily for less than 2 years Review source Reviewed June 2018 FrameReady POS by SoftTouch is the best for custom framing business' 4 Great product for a custom framing business with superb customer service and support with any and all issues or simple questions. Has helped me organize my ordering and workflow as well as charge consistently and maximize profitability Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Easy to use. Helpful and valuable to the business. Great customer service and support whenever I've needed them. Work orders and tools very helpful in particular and the ability to add photos is a great feature Cons: Sales info can be wrong after a month has finished and you look back (initial sales clip, reports are accurate). Look for the software could be a little cleaner/ more high end as I often show the screen to my customers. Vendor Response We value your feedback. Thank you so much for your review. Replied March 2020 Read More TA TONY A. Verified reviewer Restaurants 11-50 employees Used daily for more than 2 years Review source Reviewed February 2020 No Upgrade and Help is Avalible 4 This Company was great at one time, now after a multi license purchase, I have to pay for everything and much more? When it comes to costumer service id little or no help (Money talks) you are on your own Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 4 Functionality Pros: Small but powerful program and very easy to use Cons: Costumer service and no upgrades available the upgrade cost is astronomical Reasons for choosing SoftTouch They promised costumer service Vendor Response Hello Tony, thank you for leaving us a review. We believe in our products just as you do. I see in our system that you are using an out dated software version. You should speak with your dealer, Computer Visions, in regards to Upgrading to version 6, so you are operating more efficiently. We are SoftTouch POS, which is the Software company that provides licenses to dealers, such as Computer Visions. I want to make that distinction so you understand the difference between the two companies. However, there is a form that you can fill out so we can help because we do care. I just need an email to send you a link. Replied March 2020 Read More GH Gina H. Used unspecified for unspecified Review source Reviewed December 2016 Soft touch: Top of the line price without the functionality 2 I chose this software two years ago and wish I had done more research. My employees dislike it as well. Functionality, ease of use, printed tickets are difficult to read. Back office functionality is even worse!! Ratings Breakdown 1 Ease of use 1 Value for money 3 Customer support 2 Functionality Pros: Customer Service is friendly and helpful but I am paying a hefty price monthly for this service. Cons: Everything else! Difficult and time consuming to set up(they program it with a very generic menu and I had to spend hours updating. Functions like delivery zones by mikes are not customizable. Caller ID should be able to bring up customer automatically. Every feature seems to be several steps. Vendor Response On 1/19/2017, we contacted Ms. Harris regarding her review. She indicated several issues including: unnecessary buttons on the order entry screen, replacing optional icon graphics on menu buttons, configuring delivery boundaries, and adjusting printed ticket layouts. We offered to remedy these concerns free of charge by making configuration changes in her Back Office program. She declined our offer. Ms. Harris indicated that she spent much time programming her menu in the Back Office and that she was not adequately trained. We offered to provide her with additional training free of charge. Again, she declined. We asked Ms. Harris to provide examples of which features of SoftTouch she said were difficult to use in her critical review. She declined. At SoftTouch, we take all feedback seriously and do our best to address all customer concerns. Replied January 2017 Read More RD Robert D. Retail Used unspecified for unspecified Review source Reviewed December 2014 Sole Owner 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: I most lke the simplicity of use for those with not a lot of tech savvy or familiarity with technology. Cons: Cannot really think of anything that I do not specifically like about the product or vendor. Read More GS Gwen S. Health, Wellness and Fitness Used unspecified for unspecified Review source Reviewed December 2014 Excellent, user friendly 4 Ratings Breakdown 5 Ease of use 4 Customer support 4 Functionality Pros: Ease of operation. When having to train new employees it is straight forward. Cons: Nothing, it has been so easy. No issues to report. Read More km kenny m. Dairy 2-10 employees Used daily for less than 2 years Review source Reviewed February 2017 WHY MY REVIEW ITS NOT POSTED? 1 I did a review on january 09/2017 on softtouch , and i did confirm my email, i can see that the review was removed, whats the reason that my review was removed ? Ratings Breakdown 5 Ease of use 3 Value for money 1 Customer support 1 Functionality Pros: ............. Cons: ................ Read More BT Bill T. Used other for less than 12 months Review source Reviewed January 2018 SoftTouch review 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Cons: Horrible company!!! all they care about is taking your money..we bought all the software from them was going to slowly change over to the software. the owner past away suddenly and they said the software was licensed in his name we had to have to re-buy everything we already had purchased. beware!! Read More sh stella h. Building Materials Used unspecified for unspecified Review source Reviewed December 2014 Accountant 2 Ratings Breakdown 2 Ease of use 2 Customer support 3 Functionality Pros: They are a professional service and are very easy to use. Cons: It takes long to download and is very hard for the first time user. Read More CL Cindy L. Retail Used unspecified for unspecified Review source Reviewed December 2014 Good features and ease of use 4 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: Value and supportive customer service at a reasonable cost. Cons: Not widely known and challenging to first introduce. 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