--- title: "Square for Retail Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Square for Retail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Square for Retail is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/square-for-retail-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Retail Management Systems Software](https://www.softwareadvice.com/retail/retail-management-comparison/) / [Square for Retail](https://www.softwareadvice.com/retail/square-for-retail-profile/) / Square for Retail Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/square-for-retail-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/square-for-retail-profile/alternatives/) # Square for Retail User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 495 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.3/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 368 reviews (74%) - 4 stars: 103 reviews (21%) - 3 stars: 13 reviews (3%) - 2 stars: 7 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - The platform streamlines daily operations by automatically synchronizing inventory, customer profiles, and sales data in real time between physical stores and integrated online storefronts. - Our staff can quickly master its barcode-optimized checkout system, while management benefits from an all-in-one hub that handles purchase orders, vendor tracking, and actionable analytics without requiring expensive add-ons or separate fragmented applications. - I praise Square for Retail for its combination of zero-friction setup, transparent flat-rate pricing, and lack of mandatory long-term contracts. ### Most mentioned cons - Additionally, I have encountered severe difficulties with customer support, automated phone lines, slow email response times, and limited access to live representatives during critical system outages. - Additionally, relying solely on a cell phone for the tap-to-pay option can be inconsistent if the area has poor data coverage. - Some tools lack depth, and scaling beyond basic operations may require additional add‑ons or third‑party solutions. ## Square for Retail customer reviews Showing reviews 1-25 of 495 (page 1). ### Square is adequate…enough. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience using Square for payment processing has been mixed. As a small business, I appreciate the fee-free plan that allows me to take advantage of basic functions for payment processing. I also appreciate the convenience of being able to take payments using my cell phone as well as by email. Square would benefit from a more user friendly interface. Retailers could take advantage of all that Square has to offer if it was easier to do so and even less expensive for high volume processors. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Square simplifies the process of signing up and getting started. Small startups can easily benefit from their free plan to avoid incurring higher costs. Square’s transparent fee structure enables businesses to clearly comprehend the fees associated with payment processing. For mobile businesses or those without a physical location, Square provides convenient payment processing options using provided hardware or a cell phone. Additionally, Square offers quick transfers, automatically moving processed payments into a linked business account without any additional fees. #### Cons Square’s interface can be challenging to use initially. While the fee structure is clearly defined, using Square as the primary payment processor can result in significant fees if a large volume of transactions are processed or substantial amounts of money are rendered for services. Additionally, relying solely on a cell phone for the tap-to-pay option can be inconsistent if the area has poor data coverage. In addition, using larger hardware for payment processing can be expensive and add to the overhead costs for small businesses. --- ### Square for Retail Review: Perfect for Launching and Simple Operations, but Costs and Support Frustrations Grow with Scale - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with Square for Retail has been overwhelmingly positive for getting our physical store up and running without technical headaches or massive upfront costs. The platform’s greatest strength is its sheer simplicity; the intuitive, barcode-optimized interface allowed our team to process checkouts instantly and learn the system in minutes, while real-time inventory tracking effortlessly bridges our brick-and-mortar register with our online storefront. That said, as our sales volume and product catalog expanded, the friction points became clear. The flat-rate processing fees and monthly add-ons for essential tools like advanced marketing and loyalty programs begin to eat into tight margins, and hitting a wall with automated customer service during technical glitches can be frustrating. Ultimately, it delivers a clean, reliable, and modern operating hub for small-to-midsize retail, though high-volume or multi-location businesses may eventually outgrow its simplified ecosystem. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I praise Square for Retail for its combination of zero-friction setup, transparent flat-rate pricing, and lack of mandatory long-term contracts. The platform streamlines daily operations by automatically synchronizing inventory, customer profiles, and sales data in real time between physical stores and integrated online storefronts. Our staff can quickly master its barcode-optimized checkout system, while management benefits from an all-in-one hub that handles purchase orders, vendor tracking, and actionable analytics without requiring expensive add-ons or separate fragmented applications. #### Cons Square for Retail becomes increasingly expensive as your business grows, as flat-rate processing fees can eat heavily into margins for high-volume stores compared to traditional interchange-plus processors. It can get frustrating when the software's stacking costs, where essentials like employee management, advanced loyalty programs, and automated marketing require paid monthly add-ons that quickly inflate monthly expenses. Additionally, I have encountered severe difficulties with customer support, automated phone lines, slow email response times, and limited access to live representatives during critical system outages. --- ### A Secure Payment Processing Platform - Overall rating: 4/5 - Reviewer: David V. - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · monthly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Overall our experience has been very positive but we are still seeking solutions for more complex event-based transactions #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Square provides a very secure payment process for our e-commerce and retail clients. It allows smooth payment processing on the ground, in-person and online. #### Cons Integrations with WordPress websites have been fairly straight forward, but creating a registration process for events has been a weak spot and challenging. --- ### Great & Simple - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Food Production - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered I use sequel for retail for my breaking and mortar and my food truck. It's helped me over the years to keep track of items/stock. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros For what day off of the prices is great! It's a very simple payment processing service... with a few bells and whistles. #### Cons It was so easy to set up that I thought I was doing something wrong. The simple interface was easy to use, but I wish it had more detail. --- ### Good for new business owners - Overall rating: 3/5 - Reviewer: Adashia M. - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: less than 1 year · monthly - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Good for new business owners. I went away from the platform because it didn't fit my needs, so your use will be based on personal preference #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros VALUE FOR MONEY - good, with square swipe adapter being free BUSINESS AND MARKETING - decent PAYMENT PROCESSING - does the job SALES - does the job #### Cons LEARNING CURVE - steep in my opinion for those that enjoy customization APPOINTMENT SCHEDULING - other platforms are better --- ### Simple, Reliable, and Easy to Use - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Design - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Square for Retail has been positive, especially when it comes to ease of use. The system is straightforward, fast to learn, and reliable for day‑to‑day retail operations. Payment processing runs smoothly, and the built‑in reporting tools make it easy to monitor sales and performance without digging through complicated menus. However, the platform can feel a bit limited if you need more advanced retail capabilities. It’s excellent for small to mid‑sized operations, but businesses with more complex needs may find themselves wanting more flexibility and deeper features. Even with those limitations, Square for Retail delivers a clean, efficient, and dependable experience for managing in‑store sales. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros It’s extremely easy to use. Managing the back end, running real‑time sales, and processing payments all feel smooth and intuitive. The built‑in analytics also make it simple to track daily performance. #### Cons It can feel limited for businesses that need more advanced retail features. Some tools lack depth, and scaling beyond basic operations may require additional add‑ons or third‑party solutions. --- ### Square is #1 inventory and sales management! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: January 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square is very easy to set up and very user friendly when in use. The inventory piece of it is consistent and accurate and also very easy to navigate. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of learning how to use it and also how easy it is to integrate with other platforms like Etsy #### Cons Once the integration is complete through Etsy, it would be nice to be able to shut down the relationship without having to create new items. If the items are set up in Etsy and you integrate into Square, Etsy still charges you fees on every sale outside of Etsy i.e. craft shows. --- ### Square for Retail - Overall rating: 4/5 - Reviewer: Caitlyn M. - Industry: Retail - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was okay, there’s are more pros than cons, but the cons hold more value than the pros. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros I liked the ease of use and ability to learn how to use the software quickly. It was also very easy for customers to use and understand! #### Cons The customer support was not great with Square. It’s very hard to get in touch with someone, and when you do, they weren’t much help in my opinion. --- ### Great Product! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: 3-5 years · monthly - Reviewed: July 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its great product been using it for years. I really do not have a bad thing to say about them. Very easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very simple to use! Great product to use! We have always had good luck with it. The fees are affordable for what we need to use them for #### Cons I really can't think of any issues aside from we use the same one for our business and it doesn't always keep us logged in and have to get the code from the owner --- ### Do Not Use Square - Overall rating: 1/5 - Reviewer: Amy S. - Industry: Construction - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered They will send you to chat vs a real person to discuss. They will earn interest on your money while you struggle to pay bills. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros At first it was easy. Then I processed a large transaction and they closed the account and held money for 90 days #### Cons I processed a transaction for $13,800 through Square. Up until then, transactions had gone smoothly. Immediately after this transaction, Square closed my account and informed me that I would have to wait 90 days to receive the funds — with no way to expedite or reroute payment despite the urgent cash-flow implications for my business. Because these funds are tied up until February, my business is facing serious difficulty covering payroll and operating expenses. I operated in good faith, with no chargebacks or history of fraud, and now my ability to serve customers and pay employees is compromised. I request immediate review of my account closure and hold of the $13,800, with a pathway for either release of the funds now or cancellation of the transaction so I can process it through my preferred platform, Jobber, and continue business operations without interruption. --- ### Square is the Obvious Choice for POS Vendors - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Publishing - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is reliable for customers and easy to use by our staff. #### Cons We haven't come up with any complaints other than minor difficulties with connectivity in certain situations beyond Squares control. --- ### Can'do it without Square for Reatail! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutley wonderful! I have complete control over each transaction and can run any sales or promotions that I want! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Square retail makes processing transactions and keeping tack of inventory so easy! I ran for a year with a different product and it was not a good experience...I couldn't wait to come back to square for al of my inventory and sales needs. I will never change from it again! #### Cons After running a year on another program, I honeslty can't think of any cons. --- ### Square was my first POS love - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: 3-5 years · weekly - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I have used Square over with different retail businesses over the past 10 years, and it is still my favorite! #### Cons Marketing/email integration is not included, but it is extremely affordable. --- ### Square Retail works great but the customer service is terrible - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up. #### Cons I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account. --- ### Safe and reliable - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use the terminal every day for my small business. It is safe and reliable. It is dependable and i feel peace of mind knowing it is safe for my customers' info. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that square terminal is super easy to use and works every time. It is reliable and the fees are transparent and transfers are easy. #### Cons The terminal takes some time to start up and connect but once powered on it gets through all day. --- ### Online Ordering through Retail - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall great, we use Square throughout our business and it covers our bases. A few flaws that can get frustrating here and there in the matter of being able to customize things to do exactly what we need it to be, but overall it's pretty good! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We specifically use Square for Restaurants POS system for our taproom system, which also ties into our mobile payments, but we do use Square for Retail as the basis for our online ordering page through Wix, as it works best for hosting that site for orders. It works great, we can track inventory and orders and such, it does what we need it to do! #### Cons Honestly, the only thing I wish was different was that we didn't have to use Retail and could just use Restaurants for our online ordering, but the retails works for it better and it functions so it's fine. --- ### Easy Sales and Storefeont - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Consumer Services - Company size: Self-Employed - Product usage: 1-3 years · daily - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was the one assisting a friend with setting up her storefront while working on mine as well. Through mine I invoiced to accept payment for items on hand or orders personally placed with me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros User friendly platform to load your storefront with products. Present templates that are also customizable to your liking. Integration of an inventory model to track what you have left on hand. #### Cons Have a plan for your products of offering multiple size and/or color options before entering on the site. It's much harder to edit and change the categories once it's set. Know what your page intent is as well ahead of schedule. --- ### Easy to Use / Track Sales! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is easy for all of our team members to use! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use square daily to keep track of sold items / integrate inventory / keep track of customers purchases. #### Cons We do not have any cons that come to mind! --- ### Great for entrepreneurs - Overall rating: 5/5 - Reviewer: Empress M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is very easy to use and convenient for my customers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice. #### Cons The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product. --- ### Best POS for a small non-profit or business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Entertainment - Company size: Self-Employed - Product usage: 1-3 years · weekly - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great fast point of sale software that does what it does very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software provides the best tools for managing sales on a small scale. It is fast, easy to use,and full featured. #### Cons Honestly, this is one of the least expensive options out there but it would be nice to not lose the service charges from our income. --- ### User friendly and simple - Overall rating: 5/5 - Reviewer: Sadie H. - Industry: Cosmetics - Company size: 2-10 employees - Product usage: 1-3 years · weekly - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is the most readily available and streamlined inventory tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This is by far the best inventory tool I’ve found for the price. #### Cons It could be more versatile or easier to use. --- ### Great and Easy to use! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: 2-10 employees - Product usage: 1-3 years · monthly - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros It is easy to use, easy to create an account, and simple to add inventory with pictures and descriptions! #### Cons It can be a little clunky and counterintuitive, but once you get the hang of it it can really get the job done. --- ### Excellent Retail Software for First Time Retail Owners - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Retail - Company size: Self-Employed - Product usage: 3-5 years · daily - Reviewed: November 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square for Retail has helped to ease my business flow by accepting payments, managing inventory and creating daily reports to track sales. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The software is very user friendly. It is excellent for first time users to easily run when starting a small retail store. #### Cons I have not found a function that I do not like. There are many areas to explore. --- ### Fantastic! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: less than 1 year · daily - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using this register for sometime now. I use it for all my transactions and even take it with me for fairs and markets. I do all my inventory with it and the barcode scanner it’s simple. I have low inventory alerts set up to remind me to reorder products. You can create a personalized customer file for each customer and track their sales. I have square loyalty which lets you set up a customer loyalty program to reward regular customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love how it’s so easy to use and very user friendly. I have the Square Register which has a large screen for me and a small screen in the front for the customers transaction. It is easy to add inventory by name and barcode with the barcode scanner. You can set up alerts, and I can still use it for cash transactions. I have the cash drawer accessory so it opens as soon as soon as you complete cash sale. It is basically a very advanced and convenient cash register that isn’t large and bulky. #### Cons The price is a little steep for small businesses. You can get the system that requires an iPad but I didn’t see the point. If you don’t have an iPad you have to purchase that in addition. I settled for the standalone register. --- ### Perfect POS for small business owners - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Sports - Company size: Self-Employed - Product usage: 3-5 years · monthly - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Incredibly user friendly, nicely designed interface and overall no issues. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Square pretty much takes all the leg work out of setting up a POS system for any business, but I'll speak specifically as a small business owner. -If you're a first time small business owner, save yourself the headache and just go with Square; you might be able to get a lower merchant fees rate with another service, but then you have to deal with the hassle of setting up a separate POS register, possibly a separate app you'd have to setup on an iPad if that's what you plan to use, setting up the merchant account, etc. With Square, it's all wrapped into one easy setup. -Easy to setup on an iPad, create a catalog of items to sell and process payments -The item catalog screen is very user friendly and customizable -Doing refunds is easy -Reports are incredibly easy to run -Square integrates with QuickBooks online, so it's been seamless to link all my Square sales to my accounting books and makes my tax filings much more accurate -Creating invoices is also easy and gives a professional look to my invoice emails -Ability to create forms that require signature, so no need for another digital signature service (unless you need more details, see Cons below) #### Cons -I wish you could have the same virtual terminal on the iPad on desktop as well. There have been times when my iPad crapped out and had to use my laptop, and it's not the same experience. -If you're using the signature service for forms that you need to send out, it only records the signature itself and nothing else. Either it's a user error on my part, or they need to update it, but it needs more customization. ---