--- title: "Square for Retail Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Square for Retail. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Square for Retail is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/square-for-retail-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Point of Sale Software](https://www.softwareadvice.com/retail/web-based-point-of-sale-software-comparison/) / [Square for Retail](https://www.softwareadvice.com/retail/square-for-retail-profile/) / Square for Retail Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/retail/square-for-retail-profile/) Reviews [Alternatives](https://www.softwareadvice.com/retail/square-for-retail-profile/alternatives/) # Square for Retail User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 495 ### Secondary ratings - Ease of use: 4.7/5 - Customer support: 4.3/5 - Value for money: 4.5/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 368 reviews (74%) - 4 stars: 103 reviews (21%) - 3 stars: 13 reviews (3%) - 2 stars: 7 reviews (1%) - 1 star: 4 reviews (1%) ### Most mentioned pros - Payment processing runs smoothly, and the built‑in reporting tools make it easy to monitor sales and performance without digging through complicated menus. - The built‑in analytics also make it simple to track daily performance. - Payment processing was very good and only ran into a few situations where the wi-fi signal wasn't strong in the building we were in, disrupting service. ### Most mentioned cons - Some tools lack depth, and scaling beyond basic operations may require additional add‑ons or third‑party solutions. - They will earn interest on your money while you struggle to pay bills. - The customer support was not great with Square. ## Square for Retail customer reviews Showing reviews 1-25 of 495 (page 1). ### Square is the Obvious Choice for POS Vendors - Overall rating: 5/5 - Reviewer: Katherine P. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is reliable for customers and easy to use by our staff. #### Cons We haven't come up with any complaints other than minor difficulties with connectivity in certain situations beyond Squares control. #### Reasons for switching to Square for Retail Reliability and trust by consumers as well as the additional cost associated with Paypal transactions. --- ### Can'do it without Square for Reatail! - Overall rating: 5/5 - Reviewer: Alisa C. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Absolutley wonderful! I have complete control over each transaction and can run any sales or promotions that I want! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Square retail makes processing transactions and keeping tack of inventory so easy! I ran for a year with a different product and it was not a good experience...I couldn't wait to come back to square for al of my inventory and sales needs. I will never change from it again! #### Cons After running a year on another program, I honeslty can't think of any cons. #### Reasons for switching to Square for Retail Rain is not user friendly at all! NEVER AGAIN --- ### Square was my first POS love - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: March 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I have used Square over with different retail businesses over the past 10 years, and it is still my favorite! #### Cons Marketing/email integration is not included, but it is extremely affordable. --- ### Safe and reliable - Overall rating: 4/5 - Reviewer: Baljit K. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I use the terminal every day for my small business. It is safe and reliable. It is dependable and i feel peace of mind knowing it is safe for my customers' info. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I like that square terminal is super easy to use and works every time. It is reliable and the fees are transparent and transfers are easy. #### Cons The terminal takes some time to start up and connect but once powered on it gets through all day. #### Reasons for switching to Square for Retail I needed a way to accept POS payments from my customer. --- ### Square Retail works great but the customer service is terrible - Overall rating: 4/5 - Reviewer: Caleb H. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it has been a great tool and finding a better solution has been tough. I have checked numerous POS systems and I end up just staying with square. I wish they would update there new register system like the retail app. I also wish they had better customer service. Without fail every time I have contacted square they say they will have to look further into the situation and contact me back but they never do. It has happen every time I have contacted square. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The software is great to do all transactions, returns and exchanges. I like the fact that it prints a barcode at the bottom of the receipt so when a customer comes back for a return we just scan the bottom of the receipt and the transaction pops right up. #### Cons I end up getting the new square register in hope that it would act just like the retail app for the Ipad. The fact is that square won't update the new register. It has no exchange option like the Ipad app does and you end up needing to set up both the Ipad and register. Square has known about this issue for years now. You can see the complaints on the square forum page. Square also does not have a spot for barcodes so you end up having to put your barcodes in the sku spots. The loyalty point system also has some problems. When you do a return it doesn't automatically take points back from the customer account. #### Reasons for choosing Square for Retail These other products lacked to many other features that I couldn't make the switch. It had a lot to do with the rewards program and the back office software. --- ### Online Ordering through Retail - Overall rating: 4/5 - Reviewer: Dannyelle M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall great, we use Square throughout our business and it covers our bases. A few flaws that can get frustrating here and there in the matter of being able to customize things to do exactly what we need it to be, but overall it's pretty good! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros We specifically use Square for Restaurants POS system for our taproom system, which also ties into our mobile payments, but we do use Square for Retail as the basis for our online ordering page through Wix, as it works best for hosting that site for orders. It works great, we can track inventory and orders and such, it does what we need it to do! #### Cons Honestly, the only thing I wish was different was that we didn't have to use Retail and could just use Restaurants for our online ordering, but the retails works for it better and it functions so it's fine. #### Reasons for choosing Square for Retail We were already using Square for ever other aspect of our business, so honestly, it makes sense! --- ### Easy Sales and Storefeont - Overall rating: 5/5 - Reviewer: Trincell S. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: July 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I was the one assisting a friend with setting up her storefront while working on mine as well. Through mine I invoiced to accept payment for items on hand or orders personally placed with me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros User friendly platform to load your storefront with products. Present templates that are also customizable to your liking. Integration of an inventory model to track what you have left on hand. #### Cons Have a plan for your products of offering multiple size and/or color options before entering on the site. It's much harder to edit and change the categories once it's set. Know what your page intent is as well ahead of schedule. #### Reasons for choosing Square for Retail Added alternative means for my customers to pay and shop. --- ### Easy to Use / Track Sales! - Overall rating: 5/5 - Reviewer: Shanna N. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is easy for all of our team members to use! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We use square daily to keep track of sold items / integrate inventory / keep track of customers purchases. #### Cons We do not have any cons that come to mind! #### Reasons for switching to Square for Retail We were using Paypal but it was not working that well for us - made the switch to Square and haven't looked back! --- ### Great for entrepreneurs - Overall rating: 5/5 - Reviewer: Chase M. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is very easy to use and convenient for my customers #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use for this product is amazing. I love how you can make a sale with the virtual terminal by either swiping a card or sending an invoice. #### Cons The fees per use can be cumbersome. However all pay portals have some sort of fee to use their product. #### Reasons for switching to Square for Retail Looks more professional and the way that charge back are handled more professionally. --- ### Best POS for a small non-profit or business - Overall rating: 5/5 - Reviewer: Chad M. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great fast point of sale software that does what it does very well. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software provides the best tools for managing sales on a small scale. It is fast, easy to use,and full featured. #### Cons Honestly, this is one of the least expensive options out there but it would be nice to not lose the service charges from our income. #### Reasons for choosing Square for Retail Less expensive, easier to use, and generally better customer service. --- ### The Only Way To Accept Payments For Small Business - Overall rating: 5/5 - Reviewer: Alex C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I recommend using Square for small business purposes only. That being said, they have a wonderful option for POS. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The Square plugin was super easy to use and fit most devices. The application is simple and adjustments were easy to make changes to. Paperless receipts are the best way to go about transactions. #### Cons The price was a little high for the software. Using the plugin had its disadvantages if you use a phone and that phone has a protective case. The application sometimes froze. #### Reasons for choosing Square for Retail The popularity among companies meant ease of use. --- ### User friendly - Overall rating: 5/5 - Reviewer: Katherine B. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered My organization exclusively uses Square for Retail for selling our merchandise. It was quick and easy for me to learn how to manage the back end and run real time sales with the portable Square terminal. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros The ease of uploading and editing my products. #### Cons It is complicated when changing countries (specifically USA and CA). --- ### User friendly and simple - Overall rating: 5/5 - Reviewer: Sadie H. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is the most readily available and streamlined inventory tool #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This is by far the best inventory tool I’ve found for the price. #### Cons It could be more versatile or easier to use. --- ### A Must-Have For Small Businesses - Overall rating: 5/5 - Reviewer: Henry W. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square was the #1 solution for our exterior retail needs. A simple system with basic, fleshed-out features. Overall the concept is well thought out and we wouldn't be the same without it. Square has opened the door for success beyond the limitations of E-Commerce retail. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The mobility of Square is the most fantastic aspect of the Square service. If we don't end up using the fully-fledged POS system, we have the option to use a simple phone-attached card payment device. We can go anywhere and take our store with us! #### Cons The lack of ability to upload a stock of products with a CSV file. We have hundreds of items, each with different elements and aspects, no two items are the same, thus it is time consuming to transfer items from our other e-commerce platforms to Square. --- ### One Stop, Square for Retail - Overall rating: 5/5 - Reviewer: Chris K. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect money anywhere I am and online. This gets deposited in my bank account within 24 hours usually. The reports are easy for anyone to understand. I can also get a vendor sales report so I can see which of my vendors have the hottest selling items. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love that I do not need any other applications to manage my payments and inventory. I have everything at my finger tips with this application. #### Cons I know some people complain about the service charges. 2.6% plus $.10 per transaction at the time of this review. #### Reasons for choosing Square for Retail We chose Square because everyone we knew was using it and were happy. We do all sorts of things from construction to sales and Square gave us some versatility in payment options. Square also allowed us to stop taking checks and skipped all the hassle of collection. --- ### Square for Outdoor Retail Transactions - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Recreational Facilities and Services - Company size: 2-10 employees - Product usage: Used other for more than 2 years - Reviewed: February 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square is accessible with a low entry cost and it allows users to get into the point-of-sale with credit cards easily. Per transaction cost is expensive. Now that certain banks offer the same buffering that Square does (at one time, Square was one of only a few), I believe I would have been better off selecting a local bank to work with that has a lower per transaction fee. However, for me, the customer service really is the downfall of Square. While everything is working, all is good. Once a problem arises, it becomes dicey. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros If you are in an outdoor recreational type of business, Square works well because it does not require internet to complete a transactions. It's buffering capabiity provides 72 hours of time between a transaction and when it must be connected to the internet to "send" the transaction . This allowed us work near a riverbank where internet was not available and still accept credit cards. This was hugely important. #### Cons On one occasion, we had a transaction which billed double on the customer's credit card yet we only received payment once. Her bank directed her to us. Square's customer service was dismal. I ended up just eating the $150 transaction vs. attempting to work with them. Had I used a local bank, I think this would have been resolved with much more ease. #### Reasons for choosing Square for Retail Entry cost. --- ### Small business turned Large with Square - Overall rating: 5/5 - Reviewer: Edgar R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square has helped my business scale to greater heights, more than I could have imagined. The POS is a great addition. My favorite feature is the management of customers, receipts, and automated thank you messages. If I was not using Square but ran into someone using it, I would surely be jumping ship. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Square is free and easy to maneuver. With no experience, Square appointments made it easy to start my business and manage it. Customers can book on the platform and I can manage appointments and inventory, as well as run my website. #### Cons Square is easily the first choice for anyone trying to start a business. However, some features may seem a challenge to access without any guidance or guide. An example is learning about taxes being applied the first time I used the POS system. Coincidentally, the party I was conducting business with was a tax-exempt business and I had no idea how to bypass the tax. --- ### Square for small business retail - Overall rating: 5/5 - Reviewer: Maddie E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Square was a cheap way for me to reach a larger demographic of people at the markets, it adds to my business's professionalism and I would recommend it to anyone. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the convenience of swiping a card, I love that it pays out quickly (far quicker than over my website) and it keeps peoples information from past square interactions they've done so you can send them a receipt. #### Cons I would love to have an offline setting so it could save the cards and charge when you reconnect. I don't always have a connection at the markets I'm working. I'm working currently with the smallest square phone connection so I also look forward to updating to the version that accepts debit cards too --- ### I have mixed feelings. I like the look/feel of the old app better. It seemed more user friendly. - Overall rating: 4/5 - Reviewer: Nate F. - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I like the ability to transfer inventory from one store to another. I like the ability to have employees clock-in/clock-out to keep track of pay and what items a specific employee sells. I like the ability to adjust quantities from the app instead of just the dashboard. #### Cons I don't like that I can't view another store's inventory from the app. Very often, I find myself saying, "We don't have that in-stock here, but I know it's in-stock at our other location." It'd be very helpful to be able to type in an item and view quantity in-stock for all locations. I also HATE that there are not "tickets" available anymore. I own a music store that offers instrument repairs and we also have special orders. For instrument repairs - the amount is variable depending on what needs done and I also notate the transaction with the instrument type, brand, serial number - what parts were used, and what was done under the "Quantity and Notes" section. I don't want to have to look up that information and type into a transaction with the customer standing at the register. In the other app, I could do all of that when no one was in the store and save it as a ticket. Then when they come into the store, all I had to do was pull up the ticket and they were good to go. Same with special orders. I don't want to add inventory into Square, assign it a price, add the SKU, put it into a category, set the quantity, etc., if I'm not going to STOCK the item. So for special orders, I like to just type in the information under "Custom Amount," but I do like to notate the transaction under "Quantity and Notes" with the title and SKU so I can look back and see what it was. I don't want to do that typing when a customer arrives, so I prefer to save it as a ticket. Now I can't do that. --- ### Best POS system I've found - Overall rating: 5/5 - Reviewer: Julianne H. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a small business owner, I would highly recommend Square over other services that have higher fees and monthly charges. It's easy to use and I almost never experience glitches, so customer service isn't even needed that much. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Despite what I wrote in my "cons", this really is the best software I've found for card sales for my company. Most of them charge you a monthly fee in addition to a percentage of every sale, which thankfully is not the case with Square. It's very easy to use if you're not familiar with POS software. Customer service is also very easy to reach and quite friendly from my experience. #### Cons Unfortunately, you have to buy their most expensive software to only have 2.4% taken out from every credit card purchase. Otherwise, you'll be charged more. I know that's just how POS systems are... but it's too bad we are charged a percentage of every purchase to simply use their product, given it's not their money. I also wish there were more customization features available. I just used Quickbooks (which is compatible with Square) instead of Square itself to do all the customizing so I also didn't have to put Square advertisements on all of our receipts, which doesn't look very professional. --- ### Cha-Ching, add MORE sales with Square - Overall rating: 4/5 - Reviewer: Jude M. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used monthly for less than 12 months - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I do alot of craft fairs and want to provide customers the flexibilty & confidence when making their purchases. Square is a perfect solution, I can check my inventory, make multiple sales and email customer's receipt all within the Square App on my phone. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Square is user friendly and makes in person transaction a breeze. I am happy I could enter all my inventory, description and prices within the app. Making multiple sales is simple. Customer's recognize the square device on my phone and feel confident when I process their cards. The have the option to with swipe or tap. Most customer's input their email address or phone for receipts. I can also offer discounts, rewards and gift cards from the App. #### Cons Overall Iam happy with the using Square and have not had any issues yet. I've heard other merchants complain of lack of support. Also, if and when my business grows I may have to look into another service since it is more small business friendly #### Reasons for switching to Square for Retail Fees are a major pain point. I used to obtain the credit card processing machines from my bank but they are cost prohibitive for my small business. I only used the bank issued machines to provide customer's the convenience of using their credit card. Square fee's are more affordable, I wish it was around when I first started my company years ago. --- ### Not great inventory management - Overall rating: 4/5 - Reviewer: Rose F. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered I mostly like the system and the ease of it but if they can't fix my inventory problem I will be forced to switch systems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros It was easy to set up and my account rep was extremely helpful #### Cons My inventory numbers are always wrong. I have contacted Square twice so far and I don't know if they can figure out the problem. They never call me back. Items transferred from one store to the other don't always show up in inventory. We constantly count and fix the inventory numbers in the system and within days they're wrong again. #### Reasons for switching to Square for Retail Because Square was supposed to have a better inventory system --- ### Easy to use for all people - Overall rating: 5/5 - Reviewer: Jackie J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We need to be able to track which massage therapist saw which client, and with the notes section, we are able to do so with ease. We can also track commission on products that way making sure no transaction gets left behind. We also use square for our payroll. Having it all linked to one account is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Square was very easy to navigate. It has many options to customize the software to fit any business’s needs. You can write a custom note about each transaction, making it easy to review the register at the end of the day. #### Cons I haven’t ran into any problems with the software. As a massage & wellness center, we often do events and need to take our ‘cash register’ with us. Square makes it easy using the same credit card reader for in house transactions or cell phones on the go. It is all tracked the same way. --- ### My experience with Square is a fantastic! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The benefits I get from this software are the ease of receiving payments from my clients. Love the no hassle of a subscription merchant service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most is nearly everything! I get emails with updates to my deposits and I love the fact that my clients never have issues paying their invoices. #### Cons What I like least about Square is the fact that the client's name doesn't show along with their payment. This is the biggest headache when trying to apply the merchant fees and their payment into my accounting software. --- ### Square for Retail - Overall rating: 5/5 - Reviewer: Colleen K. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: August 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I go to markets a lot with the jewelry and the ability to offer to the customers the opportunity to purchase by credit or debit card has often increased my sales. At some locations there is not an ATM available for the customers to get more cash, so the Square is a "sale saver". #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to let the customers use the Tap feature on their credit or debit cards. Sales increase when they realize they can pay with a card rather than cash. #### Cons Sometimes I have difficulty with the wifi connections and the functionality of the app is affected. #### Reasons for choosing Square for Retail I had Square recommended to me by my daughter. I never looked at any other products as the expense of them was too high. ## More reviews [Next reviews](https://www.softwareadvice.com/retail/square-for-retail-profile/reviews/?page=2) --- Square for Retail Reviews, Pros and Cons - 2026 Software Advice