Square Point of Sale Software


 

Square Point of Sale is a mobile phone app available on Google Play and the App Store. The system is designed to run on a tablet or smartphone. Key capabilities include online payment processing, sales reports, inventory and digital receipts, as well as valuable analytics information.

The software provides regular free updates, which equip companies with new features on a regular basis. It also allows users to populate a spreadsheet with historic sales data for tax calculations.

Square Point of Sale works offline by providing a recording of transactions even when the internet is down by storing the data locally, and it automatically syncs all information when users can access the internet again.

This sytem also allows users to manage details such as names, quantities and prices, as well as features such as credit card processing, discounts, gift cards, refunds, a barcode scanner and more.

 

Square Point of Sale - Sale log
 
  • Square Point of Sale - Sale log
    Sale log
  • Square Point of Sale - Current sale
    Current sale
  • Square Point of Sale - Customer signature
    Customer signature
  • Square Point of Sale - Send receipt
    Send receipt
Supported Operating System(s):
Web browser (OS agnostic)

140 Reviews of Square Point of Sale

 

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Software Advice Reviews (119)
More Reviews (21)

Showing 1-20 of 119

Barry from Roanoke Valley SPCA
Specialty: Pets & supplies
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

FAST easy Fair and mobile

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Solid and fair, Point Of Sale (POS) for a small or mobile business.

Pros

This is the Fastest Point Of Sale (POS) to set up. You can have it up and running in one day. It's super easy to set up you can do everything from your phone, never having to use a computer. Processing fees are fair, you can shop around but the processing fees with Square are hard to beat. Mobile this will work anywhere you have power. You can accept cash, check, and credit cards, tracking all sales in the POS. Credit cards can be accepted offline and processed later ( you must accept some risk that if the transaction is declined you have lost revenue).

Cons

Recently, I noticed that Square is charging fees for expanded functionality of the POS. I think square could help companies resize their logos and help customize the customer receipt more.

Review Source
 
 

Ashley from Academy of Athletics LLC
Specialty: Gas station
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use is the biggest pro of this software, not to mention it's very popular and used by many companies!

Cons

I don't like the pay scale of what it costs to use Square. There are other processing options out there, but Square's ease of use typically dominates.

Review Source
 
 

Riccardo from SITE
Specialty: Restaurant
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Easy way to accept credit cards

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

If you are a home-based business with tons of margin in what you do, you can afford this. Fairly inexpensive unit and they charge you from usage.

Cons

At 2.5% on sales, this can really add up. If you do in revenue you will have to pay a year

Review Source
 
 

Chase from Hofmeister Personal Jewelers
Specialty: Jewelry
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Very Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

This product is so easy to get started with and easy to transport for all types of business transactions.

Review Source
 
 

Crystal from Lake County Schools
Specialty: Jewelry
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Amazing.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Absolutely love how easy it is to use Square! I've been using square for a little over 2 years and haven't had any complaints and customer service is beyond easy to get in contact with.

Cons

Sometimes the square pos is a little laggy, but other than that there aren't too many cons associated.

Review Source
 
 

Anneliese from Force Fitness
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

February 2018

February 2018

Square point of sale

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like how easy was to set up and how easy it is to use. It's a very well known product and I like that.

Cons

I have always had problems with the card reader. I usually end up manually entering the card and then get charged extra.

Review Source
 
 

Brian from Mercy Health
Specialty: Health & personal care
Number of employees: 10,000+ employees Employees number: 10,000+ employees

February 2018

February 2018

It's like any POS system, except the hardware is flimsy and the software is hardly there.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

very easy to install and use. It takes literally seconds, and you can start charging credit cards and taking other, non cash payments.

Cons

I would be better off writing transactions in a notebook and doing my accounting by hand as reliable as the system is. Also, they skim way too much off of each transaction to make it anything like worth your while.

Review Source
 
 

Heather from Denali Accountants
Specialty: Wireless / cellular
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

SO EASY!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

More and more retail stores I go into are using Square just like me :)

Pros

Easy to use, easy to install, name recognition. Fees are not outrageous and deposits directly to bank account.

Cons

Sometimes it won't work when I am out on a golf course or something for an event. It gets frustrating when working a fundraiser and can't get it to work.

Review Source
 
 

Graham from Star Trailer Sales
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Easily take credit card payments.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Square makes the process of taking credit card payments for goods and services extremely easy without the need for a large investment.

Cons

The only issue that I have with this product is that it charges a high fee for its use that ultimately gets passed down to customers, we recommend other payment options and only use this method when customer insists.

Review Source
 
 

Joseph from www.cjb.tokyo
Specialty: Electronics & appliances
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

I use 5e Square point of Sale app and the card reader

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The value, completely free, and when you sign up online they send you a free card reader! I even carry the card reader with me most places I go!

Review Source
 
 

Donald from ArcBest
Specialty: Other specialty retailer
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2018

January 2018

Square Is Decent But Expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Square is easy to install and fairly easy to use. Great for out of the office needs or sales people on the road.

Cons

Very expensive compared to traditional payment processing services. There are ways to mitigate these charges but the basic service can be cost prohibitive.

Review Source
 
 

Jong un from McLabs
Specialty: Manufacturing & wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

Easy to use and very user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

You can add buttons so that you don't have to search for the product that you are selling. You can just push on the created buttons of the products and it will add to customers carts. Also it is very small and easy to carry. The cost is very reasonable as well.

Cons

Charging a higher fee for putting credit card numbers manually. Sometimes the swipe does not work well and you end up paying for the higher fees.

Review Source
 
 

Robert from Community Care KC
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Ease of use. Allows for easy quick payments with minimal fees. Posts to the bank account immediately.

Cons

The square reader is slightly flimsy and I've already broken one. That's the only issue I have with square.

Review Source
 
 

Kristen from Specialty Contractor
Specialty: Other specialty retailer
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2018

January 2018

I use the Square for multiple businesses.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall, the Square Point of Sale is a low cost, easy to use, and very versatile software.

Pros

The Square is small, so it is easy to take anywhere. The Square can plug into any phone with a microphone jack, and is not specific to a brand or carrier. The app is free to download, and can be used with both mobile phones and tablets. Using the app can be as simple as just typing in the total amount, or amounts for specific items can be programmed into the app, so the prices are pulled up with a click of a button. The money is sent directly to your bank account.

Cons

The stripe reader seems to get worn out fairly quickly. The charge to swipe the credit card is fair, but if you have to type the card in due to the worn out reader, or a worn our card the fee is higher. I tend to do more over the phone charges with one business, and the fee can get pretty high.

Review Source
 
 

Eric from Vision
Specialty: Sporting goods
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

The POS of Today

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Love it!

Pros

I use this at almost every storefront across my small town. So easy and fast! Love the emailed receipt after every transaction!

Cons

Maybe have the software know if I’ve already reviewed the business. I get a “How was your experience” each time. It’s always great!

Review Source
 
 

Kyle from VSC Fire and Security
Specialty: Other specialty retailer
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2018

January 2018

Square is great but need right expectations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I would look at it for any POS needs but if not, try to find a workaround. If still can't, look elsewhere as it can't be tailored or adjusted.

Pros

Square is very easy to use, great reporting, outstanding performance, collaboration and scaling. We easily achieved 100% deployment and use within weeks.

Cons

It can be difficult to get support and even harder to do integrations. Some features and functionality is just not there so unless your a small shop with basic POS requirements, look with a skeptical eye.

Review Source
 
 

Jonathan from TDM Fitness, Inc
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Excellent product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It allows us to easily use the product without having to take a phone case off and the app is easy to use and follow.

Review Source
 
 

Kristine from The Vita Centre
Specialty: Health & personal care
Number of employees: 1 employee Employees number: 1 employee

January 2018

January 2018

Good for start ups

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Square point of sales is generally Easy to use, Low cost, convenient and portable. Can be used on any device that can upload the app.

Cons

Square Point of Sales has high percentage taken out per service, need to build out services (no templates)

Review Source
 
 

Shaylyn from Oasis Family Chiropractic
Specialty: Health & personal care
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

So far I love Square.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Pros

The system is easy to use and understand. There are multiple features that come in handy to speed up daily use.

Review Source
 
 

Gabe from NWL
Specialty: Other specialty retailer
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great solution for special events

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Perfect way to sell products at special events and pop ups. Gives customers plenty of payment options when they’re out of cash! Lots of hardware options for mobile devices.

Cons

Can be slow depending on the WiFi or data connection in the location it’s setup in. Some customers are wary of paying using mobile device.

Review Source
 
 
 
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Showing 1-20 of 21

Jenny from OYC

March 2017

March 2017

Mobile Payments Made Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company used to use another POS/register system by another big name brand, and I was so let down by how little functionality there was. After switching to Square, there's no comparison. Square Register makes completing transactions a breeze for my employees at the register and our customers. It works well with the bluetooth connected card readers, and works intuitively to make transactions faster. Reporting/tracking is simple and running customized reports is easy to do by location/device/date/etc. Highly recommend!

Review Source: Capterra
 

Angela from the MeowMANOR
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Best for my Dollar

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've had numerous companies approach me as far as their rates to use them. Square so far has been the best. No one compares, for my small business. There are a few things here and there that I wish would be different, but when I compare what I get for what I pay, I'm very satisfied.

Pros

Invoicing, easy payments, custom register menu.

Cons

It is automatic when two discounts apply, the % will be taken before the $ amount discount. When we offer 10% off to military and they earn a $ discount, it isn't calculated properly for us. So we have to make a few tweaks in order for it to work out. Called customer service and there is no way to change this.
Also, the "Guest" feature was accidentally turned on when I was exploring adding payroll/employees to Square. Once it's activated, it can't be removed. So we now have to hit Guest each time instead of it automatically opening up the Square Register.

Advice to Others

Definitely research your options. For me, Square is the most affordable and lowest cost for what you get. Overall, very happy with it.

Review Source: Capterra
 

Charlotte from I Love My Hair Salon
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

The Best of the Best...I Love it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is the best product to use for your business for prodcessing payments. easy to use and clients Love it as well.

Pros

I Love the ease and accuracy of each transaction!

Cons

None!

Advice to Others

Get it!

Review Source: Capterra
 

Brooke from iron horse brewery

January 2017

January 2017

Square Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I liked how easy it was to use. I also like the functions on the backend. It made figuring out numbers and sales easy. I liked the graphs and the way you were able to look back on weeks, months and even years.

Review Source: Capterra
 

Aimee from Iron Horse Brewery

January 2017

January 2017

IHB Coffee Shop Square Register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoy using Square, especially the function that allows you to still use cards if wifi is down. The one thing that was difficult was actually sliding the card through the square reader... if it wasn't exactly perfect, the payment won't go through.

Review Source: Capterra
 

Francine from St Benedict catholic School PTO

January 2017

January 2017

Square Register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great product. Easy to set up and use. Gave only 4 stars because a lot of the work for setup is dependent on user. Some of the designs could be better if there was a stock library for icons, services, etc.

Categories would also be helpful. Some of finding your way around the site is a little challenging.

Customer service is hard to reach. They do not respond to emails. To get them by phone you have to submit a support request, and it's timely for response.

Review Source: Capterra
 

Kathryn from Budha Bear Bagels

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us. Had a few times where customer support was needed and couldn't reach a live person...that was frustrating. Overall, good product, reliable.

Review Source: Capterra
 

Kathryn from Budha Bear Bagels

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us. Had a few times where customer support was needed and couldn't reach a live person...that was frustrating. Overall, good product, reliable.

Review Source: Capterra
 

Kathryn from Vigor Meals

January 2017

January 2017

Overall good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square is good for on-the-go transactions we do. We are a mobile food truck/pre-packaged meal service and this has worked well for us.

Review Source: Capterra
 

Amber from Nowlin & Associates
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

We love our square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square helps our functions run great! It is so easy to sell and track items at our events. I highly recommend this resource for your business.

Pros

Organized

Cons

N/A

Advice to Others

Very easy to use!

Review Source: Capterra
 

Christian from N/a
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Way To go!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Square register is ahead of its time! Makes it easy for small business owners to accept payments from a smartphone or tablet

Pros

All around great

Cons

No cons

Advice to Others

N/a

Review Source: Capterra
 

Suzanne from Iron horse coffee company

January 2017

January 2017

Square POS great for small businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We used square register for a drive-through coffee stand. It is intuitive and quick. Two great features for a drive through. It's record keeping and inventory abilities were lacking. Specifically, I wish there was a good way to utilize discounts or coupons but track them. They would easily apply but there wasn't a way to report on how many or which were applied.

Pros

Easy of use. Intuitive. Fast.

Cons

Card readers were inconsistent at best and it lacked a good reporting system.

Advice to Others

Great for the money if you don't need robust reporting.

Review Source: Capterra
 

Kasey from Purs Eats

December 2016

December 2016

A necessity

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

We started with the Aloha processing system and it was so hard to use. Changing things on the screen was so difficult. We switched to Square and it's been so easy every sense. The customer service is probably the best part they are so helpful

Pros

Each request we have had they are able to fix so fast!

Review Source: Capterra
 

Jimmy from Twfg
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Very powerful for such a little tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's simple, easy to use and adds value. You can you square in your office or on the field. For the moderate user of credit cards, you just can't find a better solution

Pros

Simple simple simple

Review Source: Capterra
 

Allena from Mary Ann's Hair Studio

December 2016

December 2016

I just love Square

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just love square. You can us it anywhere you your business may travel to. The charges are not expensive, Very reasonable. They are very good at letting you know cut off times for the holidays. And are very good at putting it in your account earlier around holidays. I love it it allows my company to accept ALL credit cards.

Review Source: Capterra
 

Mike from Frogbox

December 2016

December 2016

A fantastic tool to collect payments!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We spent several years using a competitor's machines - and when we finally switched to Square, we loved it (and still do) - a great way for us to collect payments from our customers, whether it be in person or over the phone, or paying online with an invoice.

Review Source: Capterra
 

M from Wonderlab Salon

December 2016

December 2016

Invaluable to my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm so happy I bought the Square register. I love the clean look and the ease of use and that it gives me a legitimate check-out station. My clients think it is really cool as well!

Pros

Easy to use

Cons

-

Review Source: Capterra
 

Julian from Toronto Island SUP

December 2016

December 2016

Makes my job way easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The Square App is incredible and makes my job way easier. I have staff who also use the software and the training period to use it was simple and straight forward.

Pros

Easy

Review Source: Capterra
 

Allison from Red Bulb Espresso Bar
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Simple and effective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our business uses Square Register when our internet for debit is down. It's is very handy since it is so small and it's is very simple and straightforward.

Pros

It's small size. It's so easy to put on my phone.

Review Source: Capterra
 

Juliusz from Gaufres & Goods
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Decent register

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been using the register in two of my locations. Easy to use, but has some issues regarding lagging printing

Pros

Easy to use, simple

Cons

Has a common lagging problem, sometimes due to poor wifi connection

Review Source: Capterra
 
 
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