Square Point of Sale vs Waiterio

Square Point of Sale has 1724 reviews and a rating of 4.66 / 5 stars vs Waiterio which has 20 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.66 / 5 (1724)
4.75 / 5 (20)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 13, 2021
August 19, 2021
Pros/Cons
  • Pros

  • The cost was great for me to start out. It was very easy to train staff on the system as well.
  • I enjoyed the ease of use that Square provided in the initial setup and ease of use.
  • Cons

  • There have been times where the customer was charged twice and times where the customer was never charged at all.
  • It was very disappointing encountering these setbacks while I have a limited time to sell at the farmer's market.
  • Pros

  • The idea of the app was good especially when the order is ready it will give notifications on our mobile which was mindblowing.
  • Easy to setup and generally use. Quick to learn and has sped up the breakfast service in my guesthouse massively.
  • Cons

  • It is hard to draw the tables on the menu: the fact that you have to add horizontally and vertically.
  • I think the missing part is when you need to write the optional tip, in my country is 10% and this is not available.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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55 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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