Customer service on point! had a great onboarding call to discuss the software and explain everything to me! Free to use apart from the online payment system

For me, this is the best software I have found so far - I like that they are constantly developing and adding to the software based of the users ideas

There are a few minor features missing - However anything I have mentioned they have been keen to listen so I am hopeful they will add them when they can

Fantastic - they are always happy to help, very easy to get hold of. [SENSITIVE CONTENT HIDDEN] in particular - 10/10! And the whole team, amazing, thank you

No setup fees, quick setup, and excellent customer service. The software does everything we need to sell food and drink in our theatre and cinema. Easy to use.

Seat selection dropdown was initially too long (as we have hundreds of seats), however, Storekit have since improved this based on my feedback - and it is now searchable. Great!

Good

Easy to use and setup the store. I wanted more features which are listed below.

Order downloads doesn't work well. For composite products - there's no products do not count towards individual sales..

Great customer service super helpful and fast response times

This is a great product in a space that offers not a lot of choice. Storekit make it easy to set up and online click and collect system and it does it very well.

The lack of customization is slightly frustrating but not a deal breaker. the ability to customize fonts and colors in the store would be an improvement in my eyes even if the general layout was fixed.

Especially for our weather dependent sites and sites that have extended capacity with terrace spaces, Storekit has given us unmatched support to make sure our teams can keep up with the increase of trade and service isn't jeopardised.

Storekit has been a game changer for our business within all 14 of our sites! It has given our teams additional support particularly during key trading periods and has become a part of our day to day service. The team at Storekit have been a dream to work with and they take on any feedback positively and can help us ensure that the platform continues to be on brand with Daisy Green.

I would like to see the option for administrators to have a single log in to access all stores/sites. Continued work is needed to ensure that all sites menus are updated and have all images so it's looking great!

In one word - faultless.

It provides us with a broader reach, allowing us to tap into a wider customer base whilst offering convenience to our existing customers and aligns perfectly with today’s fast-paced lifestyles, ensuring we stay competitive in the digital age. Additionally, the platform’s analytics tools help us understand customer preferences and fine-tune our menu and marketing strategies.

I can’t think of a single thing I didn’t like about storekit.

We love the technology, self explanatory and so easy to use and set up. This has made it easy for businesses to use and obtain themselves online and develop their software. Ultimately we have been able to generate new sales and revenues from this which is fabulous

Having worked with the Storekit team we have exposed ourselves with this leading online technology and the team have always been quick and decisive when developing the software.

Nothing it is all so good and easy to use

Easy to use user friendly design easy to use back end to update menu and make changes to the store.

Not being able to integrate into a website.

amazing. so easy to work with . very good rates and great customer feedback on how to use

storekit is a well suited easy to use system which would work well for any business.

the request to see preparation time is a simple feature to add I'm not sure why isn't there already.

We decided to use Storekit at a time where we were on a deadline to get our venues up and running with QR table ordering and Storekit was able to do it in 36 hours. This dedication to getting this project launch quickly but correctly was a fresh of breath air among hospitality partnerships.

The most amazing part of StoreKit is how easy is it to use. This is particularly important to any business as employees rarely welcome change from the get go, but with StoreKit, everyone was happy to learn and use it due to its smooth and efficient programming.

I would of liked to have StoreKit integrated directly into our POS but I am fully aware that this is not possible not because StoreKit does not want to, but because the POS system itself does not want to, meaning it is out of their hands.

Absolutely exceptional, this has revolutionised the capabilities of us a small business and imminently will reflect on sales increase and less strenuous to the staff. Super happy

The simplicity in setting up the store and the amazing help from the Storekit staff in swiftly addressing any issues or concerns and even their suggestions in creating an even better experience.

That I can’t use in Africa with my other business lol.

This is a solution that I can see several of my customers using. I think SK Order & Pay could be almost a perfect fit for any hospitality business wanting to set up an online food sales service, while avoiding the commitment and commissions that the larger players impose.

SK Order & Pay is extremely intuitive to set up and to navigate around, so it's easy to play around with changes and make tweaks while learning how to set up and use it. The customer-facing website it produces is clean and slick-looking and the actual ordering steps -- arguably the most important part of what this software does -- are fast to load and again intuitive.

There's honestly nothing at this stage I can criticise. We haven't yet deployed it in a real-life situation so I can't comment on its reliability, but the fact so many recognisable brands are using it gives me confidence that it will be reliable in the field.

One of the easiest firms I have dealt with. They couldn’t be more helpful.

So intuitive! Easy to navigate menus, instant feedback from trialling ideas.

To have video on the splash page would be great. Also, the ability to Mark orders as “complete”. When it’s busy and multiple users can be tricky to keep track.

This app is great for creating online menus very easily with lots of options and personalisation. It is very easy to use and set up, unlike many others. This is also perfect for small business like me who cannot commit to high monthly charges so instead are only being charged as used.

This software is incredibly easy to use and very fast to set up. The menu is so easy to create and get going. The customer service team were incredibly polite and helpful on onboarding though the StoreKit YouTube Channel is also great for help!

I am in the initials stages of setting up my business so what I have disliked so far is the length of time it has/is taking to get my online payment set up. I have now applied twice.

Incredible, from Sales team onboarding us to ongoing service. Really strong company that care about what we want.

Easy to use for staff and patrons alike, extremely good value rates and looks best in class.

The only con is that I was other bars had this software - it's ridiculous to download an app for others.

over the last 6 month this has changed bar46 durig covid helping our customers order with ease

how simple it was to set up and support should u need it

How easy it was to set up and the overall design on the software

Easy to use, change your menu, take things off the menu!

Sometimes orders come through and if you aren’t on the order page, you don’t hear the orders.

i have moved from another table ordering POS company and am very happy that i made the move.

the layout and visuals to customers. the ease of use for people to spend money at the venue. the data reports work very well.

that we have to use a stationary POS like Lightspeed to fully integrate

It is easy to use and linked to a driver platform so my team doesn't have to look for drivers. Saves a lot of time and headache

Unfortunately there is no option to delete the "coffee shop menu" which is set for some sort of setting purposes. The team sometimes changes our menu to this trial menu by mistake. The discount part would be nice to have more option such as 241 on selected items

Excellent....very friendly helpful team

Simple to use logical and flexible, has all the options I need for my online sales

Very little it does everything I need it to including informing me of sales in real time

Great

Other companies may charge a hefty fee for an online ordering system as smooth as storekits. You get more than what you pay for here as it's free. The rates for card payments are comparable to others out there so it is still competitive.

For evening business support is at a minimum as storekit staff don't work a evening shift.

Exceptional.

Easy to use, easy to customise and easy to implement

Still waiting to find something. If we have an issue it’s handled by the customer service dept and we usually see an update in the software within a day or two!

Very professional and easy to use

It’s both user easy and business friendly. We have tried three different systems and this is by far the best

No issues at all. It was what we were told we were going to get

Excellent! Will keep using it.

Really complete components for setting up an online store. Customer service is super helpful and always walks me through the process when I get stuck! GreT analytics to see sakes data over time too.

1. Don't like that the url link to stoes is clunky and a bit ugly. Would be better if it could be personalisable and more user friendly so when you post it on social media it reads/looks better 2. Need to be able to duplicate menus for editing rather than starting a new menu each time

The technical support response rate is fascinating however we hardly need it as everything is always running smooth and storekit being so simplistic yet pertinent to achieving sales makes everything such a joy to work with.

Hardly anything the interface is great and for a software layman like myself it was so easy to set up with the technical team though they did majority of the work I strongly recommend this product.