Stripe vs Swim

RATING:

4.6

(3041)

Stripe has 3041 reviews and a rating of 4.64 / 5 stars vs Swim which has 18 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (3041)
4.6 (18)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
March 27, 2024
July 20, 2018
Pros/Cons
  • Pros

  • Stripe's documentation and API are an example for the whole software industry. Clear, easy, polished, powerful amongst it's qualities.
  • It is really good and fast, cheap commissions, good integrations. I recommended on most of the cases.
  • Cons

  • The thing that i hate the least about this is that you cannot get a live person on the phone and you have to deal with issues via their portal, cant manage disputes very well.
  • They don't fight at all for the business. If it is disputed, you'll end up losing money on the transaction.
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  • Pros

  • Clean well designed user interface. Easily access sales data in a number of different report templates, or export as a csv file and create your own in Excel/Numbers.
  • The features that I most like about Swim are. Swim is a very intuitive program, making it easy for the sale representatives to use at the point of sale.
  • Cons

  • I scheduled 2 walk-throughs to learn the program, but On Swim never called me. I emailed them numerous times to rechedule and I never received reply. Very disappointed in their lack of service.
  • We found there were a few errors when stock information was originally transferred from RED and as stated, a few problems with the initial stockake.
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Pricing Range
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$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos