The EDGE Jewelry Store Software

Edge for jewelry is precise but crashes a lot

Overall Edge is good for jewelers but needs some technical improvements to prevent it from crashing.

Pros

We like that Edge offers jewelry specific features, such as appraisals and has fields related to Jewelery in the inventory section.

Cons

The Edge system seems to crash an awful lot. One day I was trying to put inventory into the system and it crashed every other item.

I don't have any major complaints with the software, but it could be a bit more user-friendly.

Pros

This software has all of the basic capabilities we needed, and it didn't take too long to learn the basics needed to ring up customers, log repairs, etc.

Cons

I used what I think was an older version (I'm sure there's something newer out now, so some things might be addressed), but I found it a little clunky. While it's not overly complicated, there are definitely things that could be streamlined.

Great Product for Commercial Roofing

The Edge is the first and only estimating software I've used for our roofing company. I went to Florida for the 4-day training and learned the ins and outs, then I worked alongside our senior estimator for extensive practice. It took a couple months for it to become an easier, smoother experience. The databases are very well established with current roofing manufacturers. There are great features that can be utilized for each trade as well as job costing reports. All in all, I'm very pleased with The Edge. Although, I did have a more thorough training due to the fact that our senior estimator has used The Edge since MS DOS!

Pros

The Edge has many features to be utilized for whatever trade you're in. Customer support has always helped us out with any features we may have forgotten how to use. So many features to use.

Cons

The Edge has so many features and so many ways to tweak the software that it can be difficult to learn the program from scratch. That's not necessarily a con, but it makes it a little more intimidating to jump into. There have been very few bugs we've encountered, and those were very minor. The method version 10 used for saving and backing up files is a bit confusing if you ever need to use those files, but customer support can always help.

Once you get it, you've got it!

Pros

I like how it is organized, and the company is very helpful.

Cons

It would be nice to have access to past webinars for reference.

The Edge POS

Pros

I like that it's intuitive; the categories make sense for both reporting and setting up.

Cons

The setup is very labor intensive, but it's worth it because in the end, you'll have your data exactly how you want it. I was unprepared with how many hours it would take to set it up for my stores.