The Edge Software

The Edge Software

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About The Edge

The EDGE by Abbott & Shapiro is a comprehensive software system for independent jewelers with between one to five stores and up to 20 users. It offers industry-specific touches such as drop-down menus for selecting diamond clarity and jewelry chain types. Inventory management is one of the applications that provide features such as bar code scanning and integration that makes it easy for users to add, manage, and track products in the system and on the shelves. The EDGE's marketing tools help in building customer relationships. The system can pull up clients' names based on name, location, anniversary date or other search fields. Create anniversary postcards and seasonal mailers customized with your clients' names and special dates. The EDGE offers an int...

The Edge Pricing

Starting price: 

$3,500.00 one time

Free trial: 

Not Available

Free version: 

Not Available

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The Edge User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4.5

Showing 1 - 5 of 12 reviews

Anonymous

Company size: 10,000+ employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2021

Edge reviews

Overall best experience with edge as i am using from more than 3 years.

Pros

I like the most about edge is it is user friendly for searching anything.The UI is good and I am using to check the responsiveness of my website which is helpful to me.

Cons

Nothing as of know.For searching anything and checking the responsiveness of website purpose i am using edge.So cant find any issues.

MICAH

Company size: 2-10 employees

Industry: Building Materials

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2017

Great Product for Commercial Roofing

The Edge is the first and only estimating software I've used for our roofing company. I went to Florida for the 4-day training and learned the ins and outs, then I worked alongside our senior estimator for extensive practice. It took a couple months for it to become an easier, smoother experience. The databases are very well established with current roofing manufacturers. There are great features that can be utilized for each trade as well as job costing reports. All in all, I'm very pleased with The Edge. Although, I did have a more thorough training due to the fact that our senior estimator has used The Edge since MS DOS!

Pros

The Edge has many features to be utilized for whatever trade you're in. Customer support has always helped us out with any features we may have forgotten how to use. So many features to use.

Cons

The Edge has so many features and so many ways to tweak the software that it can be difficult to learn the program from scratch. That's not necessarily a con, but it makes it a little more intimidating to jump into. There have been very few bugs we've encountered, and those were very minor. The method version 10 used for saving and backing up files is a bit confusing if you ever need to use those files, but customer support can always help.

Thomas

Company size: 2-10 employees

Industry: Luxury Goods & Jewelry

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

June 2019

Worst support ever!

In the early days it was great. Very stable and problem free. Now it has constant updates to fix issues but these updates seem to cause more problems.

Pros

In the early days, it's reliability. Boy has that changed!

Cons

Terrible Customer service. Also, no one is available on the weekends for emergency service. My current version is unstable and unreliable.

Lisa

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2019

This is a great inventory software program.

Pros

We enter all the inventory into this software and it is integrated with QuickBooks. We are able to do inventory counts really easy through The Edge. It will then tell you what you are missing (hopefully none) and give you an accurate count. We also use it for our Point of Sale. Any sales we are able to run through The Edge and our merchant account is integrated also. We are able to run A LOT of different reports to give us the information that we need for our inventory purposes. They are always working on new updates to keep everything current. They are always available if you need any help or just have a general question.

Cons

It's not really a bad thing, but sometimes you have to wait for The Edge to fix an issue and that can be time consuming sometimes. That could just be me being impatient. :)

Flor

Company size: 11-50 employees

Industry: Education Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Functionality

out of 5

January 2020

EDGE As a Secure Way To Store Sensitive Information

Easy to use and everyone who has secured opportunity to access find it very time saving to grab data or information whenever needed.

Pros

I am using this through our 3rd party servicer for financial aid, and I like it best for security measures making sure sensitive personal information are secured in this platform.

Cons

I did not find a tutorial, learned on my own figuring out. Overall, EDGE is still a good way way to collaborate information.