ThriftCart vs TouchBistro

ThriftCart has 19 reviews and a rating of 4.63 / 5 stars vs TouchBistro which has 323 reviews and a rating of 4.14 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.63 / 5 (19)
4.14 / 5 (323)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 21, 2021
August 24, 2021
Pros/Cons
  • Pros

  • I have been able to train multiple users and have them functioning at a high level within a few days. The support has been quick and very receptive to recommended changes.
  • We do not use all of the options, but we are able to expand as needed. And it has the complexity that we need for our sales but the simplicity we need for volunteers.
  • Cons

  • Might sound unbelievable, but we have not had any issue that hasn’t been solved immediately.
  • Printing reports is not easy since there is no inherent print feature--must screenshot reports.
  • Pros

  • The reports were in depth. The floor plans were also easy to set up.
  • I love the inventory tracking that is available with this POS system. That being said, it does take ALOT of ingredient entry and programming on your end but it is worth it.
  • Cons

  • Customer Service very bad. Lack of knowledge and never call back to follow up.
  • Touchbistro's inability to deliver on the dream they created. The amount of labor, money, loss of customers my business suffered because of this defective POS system.
Pricing Range
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33 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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