Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
4.5 / 5
Value for Money
5.0 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"Very easy to use dashboard. Super clean and neat design. Does have all the features a small business want. Great product!"
"The tillpoint is easy to use and learn, especially for the younger staff who grew up using iPads and tablets. I also like that it is very specialized for F&B. "
"Very easy to use, does anything we could think of and much more."
Cons
"Nothing to dislike to be honest Even if there was, they’d make changes so fast that you’d not have a chance to be disappointed "
"Being very thorough in their analysis for new features or modification, it takes longer period than we wish to have this feature/ modification in their system new releases"
"It has quite a lot that I don't need but I suppose that's not necessarily a bad thing. I only use about 4 of their 'apps'."
tillpoint Reviews
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February 2019

Ali from CDG, a Boeing Company
Company Size: 1,001-5,000 employees
Industry: Aviation & Aerospace
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
TillPoint EPOS
My experience with Tillpoint (both software and customer support) has been great
Pros
I have been using Tillpoint for a few months in my speciality coffee shop in Southampton. This software is a cost-effective, feature rich and user friendly EPOS software that provides me with necessary modules to help me maintain my business. In addition, the customer service has been top notch and very friendly in occasions that I needed their help.
Cons
Nothing, everything about this software is great
August 2019
robert from dusty dawn ltd
Company Size: 2-10 employees
Industry: Arts and Crafts
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
August 2019
No complaints about tillpoint
Pros
Well the app works great on the iPad, & myself and my 2 employees found it really helps running the store. Super simple to use if you only need the point of sale. It has a lot more but we don't really need to use stuff like price lists.
Cons
It has quite a lot that I don't need but I suppose that's not necessarily a bad thing. I only use about 4 of their 'apps'.
Reasons for Switching to tillpoint
square was not as nice to use and it froze a lot of the time.
August 2019
Anurag from Strategic Hospitality Services
Company Size: 2-10 employees
Industry: Hospitality
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
3.0
August 2019
An easy start
Good solution
Pros
Easy to install and start. Anyone can use it specially in a start up not necessary to have a qualified accountant
Cons
Needed a bit of customisation and reports which were not possible
Reasons for Choosing tillpoint
Customer support
Reasons for Switching to tillpoint
Customer support
July 2019
Anonymous
Company Size: 2-10 employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2019
Easy dashboard!
Pretty decent software!
Pros
Very easy to use dashboard. Super clean and neat design. Does have all the features a small business want. Great product!
Cons
The registration required a postcode while using postcodes isn’t the norm in my country
Reasons for Choosing tillpoint
Easier integration. Seemed more compatible with my region
July 2019
Edmond from Natural Kitchen
Company Size: 11-50 employees
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Tillpoint
It’s not just the fact that it’s a great piece of software that’s all inclusive and has all the features to run your restaurant... it’s also the fact that they’re so flexible and so willing to listen to restaurants and make changes to improve the software. Service is 10/10 - instant replies, same day. No excuses, no delays, they get the job done quickly. Highly recommended
Pros
Ease of use Competitively priced Full functionality without extra payments All inclusive management software rather than just a POS system
Cons
Nothing to dislike to be honest Even if there was, they’d make changes so fast that you’d not have a chance to be disappointed
November 2018
Blaire from Benny's Bakery
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
November 2018
A Great Pos System
Pros
I can sort all of my items and color code everything to my liking, complete stocktakes & manage inventory across stores and locations. I only really use the stock system and pos, but they're great and its good to know I can use the other pages if I need.
Cons
The software is quite in-depth in terms of options so it took me a little while to get used to working it all.
July 2019
Ali from Al-Chemia consulting
Company Size: 51-200 employees
Industry: Consumer Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
Very flexible, lots of options
Great, very happy with the software and specially support
Pros
Can be set up to deal with very specific requirements which is exactly what we needed, and the development team even made some custom changes for us.
Cons
Web access doesn't have all the features on ipad
Reasons for Choosing tillpoint
Support was very poor and software very basic in terms of flexibility
August 2019
Mohamad Ameer from INNSYS International SPC
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
We Found Tillpoint is high quality and quick to implement & support with high
We are the authorized reseller for Tillpoint in Bahrain and KSA since almost a year and a half. As a reseller for Tillpoint there are many touch points we have with Tillpoint management, sales, support and development teams on a daily basis and we are pleased to say that our experience with Tillpoint in all these touch points is more than excellent.
Pros
We liked most it’s rich features yet easy to use, implement and receiving great support from them
Cons
Being very thorough in their analysis for new features or modification, it takes longer period than we wish to have this feature/ modification in their system new releases
Reasons for Choosing tillpoint
The technology they are using is appealing and their seriousness in developing, supporting and attention they provide for both their customers & resellers plus many others.
Reasons for Switching to tillpoint
Many reasons but the most important ones are: 1. System Rich features, user friendly 2. System Stability 3. Quick system implantation 3. Seriousness In the whole business relationship
August 2019
Omar from Innsys International
Company Size: 2-10 employees
Industry: Computer Software
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
The best business Management & EPOS system ever
Pros
Flexibility Various features User friendly Mobility Amazing customer support The product keeps on getting better
Cons
Pretty much nothing, I would advise to have more report.
February 2019
Toni from Toni's
Company Size: 1 employee
Industry: Food & Beverages
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Great system, no issues at all
Had lots of help from them in the beginning and they were kind enough to get everything setup for me
Pros
Very comprehensive compared to other system
Cons
Takes a little time getting used to if you're not super tech savvy
August 2019
lufty from sweet spot
Company Size: 2-10 employees
Industry: Dairy
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
August 2019
software is very complete
Pros
the epos page has everything needed for the sales and is easy to use for me and staff. Back office is simple for me and I can give access for my accountant to download accounts and reporting - very convenient!
Cons
staff did not want to change from the older system that they were used to and took some time to train them fully on the purchase ordering and fulfilment page.
August 2019
Sam from El Fogon
Company Size: 2-10 employees
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
5.0
August 2019
Outstanding system for F&B
Pros
The tillpoint is easy to use and learn, especially for the younger staff who grew up using iPads and tablets. I also like that it is very specialized for F&B.
Cons
There were some additional hardware costs as the printers we had before were not compatible with tillpoint.
January 2019
Justin from Quinn The Eskimo
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source
Ease-of-use
4.0
Functionality
4.0
January 2019
Up and Beyond Our Needs
Overall, the user experience was almost next to none. At least from the numerous of POS systems we’ve tested.
Pros
Simplistic design, easy to use and set up. Use when offline is a key feature. Our internet is not the best.
Cons
Very little negative to say about this POS. It meets most of the criteri we’re looking for in a POS.
July 2019
Rimshal from ISME Gen Trading LLC
Company Size: 2-10 employees
Industry: Retail
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
4.0
Functionality
5.0
July 2019
Great system with ease of use
Pros
It is very User friendly. There were too many options to customize your business needs in terms of accounts, sales and HR.
Cons
Nothing much. Quiet happy with the software and would like to recommend to others
July 2019
Zahra from Alfurat School
Company Size: 2-10 employees
Industry: Education Management
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
July 2019
Great POS but wish it worked with Samsung
Very good, customer service was amazing
Pros
Very easy to use, does anything we could think of and much more.
Cons
Wish it worked on a Samsung Tablet as iPads are more expensive specially for a business on a budget
August 2019
Anonymous
Company Size: 5,001-10,000 employees
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
August 2019
Great software and after sale is supportive as well
Pros
It is so flexible and you can add or modify based on your requirements
Cons
It more reports will be generated the system would be perfect
February 2019
Steve from London Foods
Company Size: 1 employee
Industry: Food & Beverages
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Overall a good app and a good team behind it
Pros
-very helpful staff -modular design -cost-effective
Cons
-takes a little time to work everything out -requires a new-ish ipad
September 2019
Liza from Lizzie's Bakery
Company Size: 1 employee
Industry: Food & Beverages
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
September 2019
easy to get started with
support was very good.
Pros
tillpoint has lots of apps which you can turn on and off depending on what you need.
Cons
I could not upload recipes using the CSV import.