All tillpoint Reviews
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Ali
Verified reviewer
Aviation & Aerospace, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
TillPoint EPOS
My experience with Tillpoint (both software and customer support) has been great
PROSI have been using Tillpoint for a few months in my speciality coffee shop in Southampton. This software is a cost-effective, feature rich and user friendly EPOS software that provides me with necessary modules to help me maintain my business. In addition, the customer service has been top notch and very friendly in occasions that I needed their help.
CONSNothing, everything about this software is great
robert
Arts and Crafts, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2019
No complaints about tillpoint
Well the app works great on the iPad, & myself and my 2 employees found it really helps running the store. Super simple to use if you only need the point of sale. It has a lot more but we don't really need to use stuff like price lists.
CONSIt has quite a lot that I don't need but I suppose that's not necessarily a bad thing. I only use about 4 of their 'apps'.
Reasons for switching to tillpoint
square was not as nice to use and it froze a lot of the time.
Edmond
Food & Beverages, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2021
Avoid. You’ll suffer
Been with Tillpoint for 2 years and they were a great POS system but lately it’s all gone downhill. In the past few weeks alone the system has been disabled 3 times. A whole weekend went by without the POS working. Imagine you run a small business (stressful enough as it is) but now you need to write orders down for the kitchen and you need to write I each individual receipt for the customers. Imagine the stress. Tillpoint didn’t even apologize for all the stress. Paid over £920 for 2 years so it’s not cheap. Be aware, do your research, customer service should be the number 1 consideration when choosing a POS system. These guys don’t have it.
PROSEasy to use
CONSCustomer service and reliability
Anonymous
2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Easy dashboard!
Pretty decent software!
PROSVery easy to use dashboard. Super clean and neat design. Does have all the features a small business want. Great product!
CONSThe registration required a postcode while using postcodes isn’t the norm in my country
Reason for choosing tillpoint
Easier integration. Seemed more compatible with my region
Blaire
Food & Beverages, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2018
A Great Pos System
I can sort all of my items and color code everything to my liking, complete stocktakes & manage inventory across stores and locations. I only really use the stock system and pos, but they're great and its good to know I can use the other pages if I need.
CONSThe software is quite in-depth in terms of options so it took me a little while to get used to working it all.
Ali
Consumer Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Very flexible, lots of options
Great, very happy with the software and specially support
PROSCan be set up to deal with very specific requirements which is exactly what we needed, and the development team even made some custom changes for us.
CONSWeb access doesn't have all the features on ipad
Reason for choosing tillpoint
Support was very poor and software very basic in terms of flexibility
Mohamad Ameer
Computer Software, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
We Found Tillpoint is high quality and quick to implement & support with high
We are the authorized reseller for Tillpoint in Bahrain and KSA since almost a year and a half. As a reseller for Tillpoint there are many touch points we have with Tillpoint management, sales, support and development teams on a daily basis and we are pleased to say that our experience with Tillpoint in all these touch points is more than excellent.
PROSWe liked most it’s rich features yet easy to use, implement and receiving great support from them
CONSBeing very thorough in their analysis for new features or modification, it takes longer period than we wish to have this feature/ modification in their system new releases
Reason for choosing tillpoint
The technology they are using is appealing and their seriousness in developing, supporting and attention they provide for both their customers & resellers plus many others.
Reasons for switching to tillpoint
Many reasons but the most important ones are: 1. System Rich features, user friendly 2. System Stability 3. Quick system implantation 3. Seriousness In the whole business relationship
Omar
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
The best business Management & EPOS system ever
Flexibility Various features User friendly Mobility Amazing customer support The product keeps on getting better
CONSPretty much nothing, I would advise to have more report.
safraz
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed April 2022
Excellent Software Horrible Service
Horrible Service
PROSFunctionality, Ease of Use and Pricing
CONSDesigned for Specific Printers and Hardware
Reason for choosing tillpoint
Functionality
Toni
Food & Beverages, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Great system, no issues at all
Had lots of help from them in the beginning and they were kind enough to get everything setup for me
PROSVery comprehensive compared to other system
CONSTakes a little time getting used to if you're not super tech savvy
Anurag
Hospitality, 2-10 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
An easy start
Good solution
PROSEasy to install and start. Anyone can use it specially in a start up not necessary to have a qualified accountant
CONSNeeded a bit of customisation and reports which were not possible
Reason for choosing tillpoint
Customer support
Reasons for switching to tillpoint
Customer support
lufty
Dairy, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed August 2019
software is very complete
the epos page has everything needed for the sales and is easy to use for me and staff. Back office is simple for me and I can give access for my accountant to download accounts and reporting - very convenient!
CONSstaff did not want to change from the older system that they were used to and took some time to train them fully on the purchase ordering and fulfilment page.
Justin
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2019
Up and Beyond Our Needs
Overall, the user experience was almost next to none. At least from the numerous of POS systems we’ve tested.
PROSSimplistic design, easy to use and set up. Use when offline is a key feature. Our internet is not the best.
CONSVery little negative to say about this POS. It meets most of the criteri we’re looking for in a POS.
Sam
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Outstanding system for F&B
The tillpoint is easy to use and learn, especially for the younger staff who grew up using iPads and tablets. I also like that it is very specialized for F&B.
CONSThere were some additional hardware costs as the printers we had before were not compatible with tillpoint.
Rimshal
Retail, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2019
Great system with ease of use
It is very User friendly. There were too many options to customize your business needs in terms of accounts, sales and HR.
CONSNothing much. Quiet happy with the software and would like to recommend to others
Zahra
Education Management, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Great POS but wish it worked with Samsung
Very good, customer service was amazing
PROSVery easy to use, does anything we could think of and much more.
CONSWish it worked on a Samsung Tablet as iPads are more expensive specially for a business on a budget
Liza
Food & Beverages, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
easy to get started with
support was very good.
PROStillpoint has lots of apps which you can turn on and off depending on what you need.
CONSI could not upload recipes using the CSV import.
Steve
Food & Beverages, 1 employee
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
Overall a good app and a good team behind it
-very helpful staff -modular design -cost-effective
CONS-takes a little time to work everything out -requires a new-ish ipad
Anonymous
5,001-10,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Great software and after sale is supportive as well
It is so flexible and you can add or modify based on your requirements
CONSIt more reports will be generated the system would be perfect