---
title: "TimeWellScheduled Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of TimeWellScheduled. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TimeWellScheduled is a good fit for you!"
source_url: "https://www.softwareadvice.com/retail/timewellscheduled-profile/reviews/"
page_type: "reviews"
language: "en"
---

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TimeWellScheduled Reviews

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Reviews

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# TimeWellScheduled User Reviews

## Reviews summary

- Overall rating: 4.5/5
- Total reviews: 93

### Secondary ratings

- Ease of use: 4.4/5
- Customer support: 4.4/5
- Value for money: 4.6/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 50 reviews (54%)
- 4 stars: 37 reviews (40%)
- 3 stars: 6 reviews (6%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The system is efficient, easy to navigate and the support staff is super helpful is you have any questions.
- TimeWellScheduled gives me the freedom to work wherever and whenever I want to schedule employees, approve timecards, check messages and run payroll.
- The scheduling feature allows any changes made with ease and keeps employees up-to-date on when they are working next.

### Most mentioned cons

- Only thing I don’t like is if I need to adjust a start time and the day has started it won’t let you.
- Too much info in each block makes it hard to read, and no way to customize.
- Not being able to sign in earlier than 5 minutes before your shift

## TimeWellScheduled customer reviews

Showing reviews 1-25 of 93 (page 1).

### Quick and easy

- Overall rating: 5/5
- Reviewer: Colin R.
- Verified reviewer: Yes
- Industry: Information Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2020
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very easy to use and well worth the low cost for the time it saves me.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I can get in quickly, do what I need to do quickly, and get off so that I have lots of time to attend to my clients.

#### Cons

None that I can think of. You can learn how to use it very quickly.

#### Vendor response

Thanks Colin Appreciate having your company on board!

Replied August 2020

---

### Office Manager Review

- Overall rating: 5/5
- Reviewer: Ashley C.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It works well with our business for figuring out employees hours each pay and letting them see their schedules.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

That it figures out the overtime and statuatory pay for me.

#### Cons

That we can't fix an employees time when they tell us they forgot to sign in/out etc. We have to wait until they are punched out for their shift.

#### Reasons for choosing TimeWellScheduled

It was recommended to us from the Canadian Tire Corporation

#### Reasons for switching to TimeWellScheduled

They shut down the company

---

### good for the money

- Overall rating: 3/5
- Reviewer: tanya p.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

overall its a good app.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

its was easy to import details,and easy to use with our payroll.

#### Cons

wish it was better with the phone apps that you can do what you can do on desktop pc.whish you could fix some one time card that day.

#### Reasons for choosing TimeWellScheduled

the pricing.and like the ability to black out high importments dates,so they can not be schedule.

#### Reasons for switching to TimeWellScheduled

this one had some features that we like and that you can use your phone and apple products.

#### Vendor response

Tanya Sorry you're not happy with the employee app. Please feel free to msg our team, we would like to make it more useful for you and your team with your input.

Replied March 2023

---

### Great Time Saver

- Overall rating: 4/5
- Reviewer: Shannon M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The biggest problems that we solved are those who would abuse the breaks and take longer than they should. Now with it being tracked, we are easily able to crack down on those employees before it becomes a big issue. Overall everyone loves the system. It is so much easier to keep track of staff and watch the communications between managers and employees to ensure that everything is respectful and proper. The staff love the ability to be able to see their schedules at home and to be able to book time off without fear of a piece of paper being lost. I am very glad I pushed to have this program in our store.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like how it saves me time doing my productivity report where everyone can sign-in in different departments and their hours goes to that department. It also saves time for payroll as well and works great transferring to our Payworks account. One of the other main benefits is knowing who is scheduled for that day, who is on break, etc. In case of an emergency, a roll call is very efficient with this program. I love how easy it is to track the breaks for staff to ensure they are not taking longer than scheduled.

#### Cons

We do experience some issues connecting to the server and when that is down it is harder to keep track of everyone. I also would like to see an improvement in the absence request page where it could be adjusted to having no two people whose main department is the same, ask for the same dates off. It would be great for all parties involved if that was an option.

#### Reasons for choosing TimeWellScheduled

TimeWellScheduled is part of the CTDA's preferred vendors and I liked their program better than HRmax. I had used both before at a previous store. TimeWellScheduled offered much better customer service and assistance when needed.

---

### Timewell is Great!!!

- Overall rating: 5/5
- Reviewer: Lisa D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We have been using Timewell for almost 2 years. The functionality of it is amazing and so simple. If we ever have an issue IT is quick to respond and resolves our issue within hours.

#### Cons

So far we have no issues with the software

#### Reasons for choosing TimeWellScheduled

Canadian Owned, cost effective and more personalized service

#### Reasons for switching to TimeWellScheduled

The software and mechanics were becoming outdated and the cost to replace everything was becoming too much. Plus they are an American company so it was becoming difficult to associate with them for IT etc.

---

### Great product and price!

- Overall rating: 5/5
- Reviewer: Sabrina S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2025
- Review source details: This review was submitted organically. No incentive was offered

Nothing short of excellent. The company is amazing to work with and its been a great experience.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system is efficient, easy to navigate and the support staff is super helpful is you have any questions. It is a great system for employee scheduling, timekeeping and their other many features.

#### Cons

It does a lot of features which take some time to learn and get used to.

#### Vendor response

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our system and support team. It's our goal to make scheduling and timekeeping as smooth and efficient as possible, and feedback like yours means the world to us. We truly appreciate your support and look forward to continuing to work together!

Replied April 2025

---

### CTC152 TimeWellScheduled

- Overall rating: 5/5
- Reviewer: Bobbie S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

TimeWellScheduled gives me the freedom to work wherever and whenever I want to schedule employees, approve timecards, check messages and run payroll. Should I ever run into an issue or have questions, I simply send an email and get a response in a very timely manner. It's one of the best, most convenient programs we have ever used.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

I love the convenience of TimeWellScheduled in that I can access from home, work, or on vacation any time day or night. The program is very inexpensive and support is readily available should questions arise. I have used the program for almost 10 years and would highly recommend it. It's so inexpensive or so convenient for both employers and employees.

#### Cons

I cannot think of one negative feature of Time Well Scheduled.

#### Reasons for switching to TimeWellScheduled

TimeWellScheduled is the best program I have ever used for scheduling and I highly recommend people use this program.

---

### Time Well Scheduled in a Retail Environment

- Overall rating: 3/5
- Reviewer: Kenn V.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Has some great advantages, but very clunky software, and lacks flexibility to customize.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Functionality: 4/5

#### Pros

Allows for staff members to view their schedules on line, and provides immediate notification of any changes.

#### Cons

The program is very slow when scheduling. Screen refresh is often many seconds long. Also having to drag the scheduled time down for every day, rather than being able to just drag it horizontally is tedious. For example, if someone is working Monday to Friday 8-5 you have to drag the 8-5 from the top menu for each day. should be able to have it repeat for the five days. Also the day of the week disappears from the top of the schedule as you scroll down. Also cannot write in a reason for lack of availability. just says "Unavailable". Would like to be able to say "Requested Day Off" or something to that effect. You can do this under absence, but not under availability. We still print out a copy of the schedule for our not-very-tech-savvy folks and the printing function is horrible. can't print several small schedules on one page. Too much info in each block makes it hard to read, and no way to customize.

#### Reasons for switching to TimeWellScheduled

The link to our payroll company drove the decision, but not sure its worth the frustration.

#### Vendor response

Hi Kenn Sorry you're not happy with the scheduling. You can create templates (the + beside the employee name) that allow for multiple days. You can add comments on the availability as well, and see them by hovering over the ? Perhaps you can reach out to us so we can help improve your experience. Thanks

Replied March 2023

---

### Home Hardware - Multiple Locations

- Overall rating: 5/5
- Reviewer: John H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall TimeWellScheduled has definitely streamlined our time clock process and after the initial training phase, the staff has taken to the application well and its working smoothly. It was also great to be able to have a centralized dashboard that information could be communicated on that associates could actively see on each log in to stay in-tune with the happenings across the organization. Overall, the application works well and the support is prompt and helpful which is what seals the deal.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

From an administrative standpoint I really appreciated the ability to pivot between instances. Having to work across multiple locations, being able to log in and pivot within the system was very useful and convenient.

#### Cons

Small inconveniences, such as if an employee accidently selected the wrong answer for the COVID pre-screening, they would be locked out for an entire day. It would be more convenient to be able to actively see check in and check out and COVID notifications in real-time from the dashboard. So you could unblock an associate and allow them to re-engage. Minor but it can be inconvenient because once the associate cannot log in again, we have to notify payroll and take other steps spending time on the correction if a mistake was made. Additionally, it would be nice to be able to edit a shift even if the day has begun and an associate has already clocked in. I had a situation where a shift was scheduled, an associate clocked in (their first day), we found that they needed to depart early. Normally you would have an associate clock out and write a note as to why. However, if you have a new associate who is not familiar with the system, it would be much easier for them if I could have modified the shift preventing the early-exit notification to prevent confusion/worry in a new associate. This is a preference on how it could work smoother, without adding additional time on the businesses part to make corrections after the fact or approve early exit, etc.

#### Reasons for switching to TimeWellScheduled

HRMax did not have all the features we needed and did not work effectively. It also had limited options and support.

---

### TimeWellSchedule Review

- Overall rating: 4/5
- Reviewer: Cora B.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like that it is easy to use, and that it can be adapted to my team. I like that I am able to see other departments, access all employees info in one program, see histories for time punches

#### Cons

I really don't have any cons. It meets the criteria for what I need in a scheduling/time punch program

---

### Time well Scheduled

- Overall rating: 4/5
- Reviewer: Gabriele W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2020
- Review source details: This review was submitted organically. No incentive was offered

An easy way to communicate schedules and requests with staff in a centralized location and easy accessibility.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

Integration to the business was easy and quite seemless. Changeover was done quickly and efficiently. Support was available when needed. Provides your basic functions for scheduling purposes.

#### Cons

Could use additional key features and functions from an administrative perspective Difficult to navigate through all the layers of content to find what you are looking for

#### Reasons for choosing TimeWellScheduled

Due to the number of other Canadian Tire stores already using the system

#### Vendor response

Hi Gabriele thank you for the review

Replied August 2020

---

### TWS is great

- Overall rating: 4/5
- Reviewer: Jennifer D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

TWS has been a great addition To our store

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

It is easy to use. App friendly . Scheduling is fast with drop downs. The notes feature is helpful to staff

#### Cons

Scheduling staff in multiple departments is a little tough when first starting out

---

### Ct451

- Overall rating: 5/5
- Reviewer: Linda W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

big time saver!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Copy/paste weeks at a time. Love that I can access from anywhere.

#### Cons

It would be nice to see all the statutory holidays in a list for the year, for all provinces.

---

### Decent, reporting and support could be much better

- Overall rating: 4/5
- Reviewer: steve w.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We went through the setup, the program is marginally better than the manual one that we had - debated leaving the software program but didn't want to bother. If the cost goes up we'd definitely discontinue

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

the APP, employees can access remotely to see their schedule

#### Cons

reporting and lack of support - when having questions, its not helpful to just receive a PDF with 40 pages to answer the question we have.

#### Reasons for choosing TimeWellScheduled

by recommendation

#### Reasons for switching to TimeWellScheduled

heard good things

---

### Great Scheduling Tool

- Overall rating: 4/5
- Reviewer: peggy F.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Some of the best features are within the scheduling like enabling staff to request specific times or shifts, offer and accept shift swaps, being able to create shits blocks and use the drag and drop feature for creating a schedule is a great time saver. We also use it to communicate and send important messages to our staff like daily updates on safety and what is new in the store.

#### Cons

The behind the scenes functions could use some adjusting. Time cards get automatically approved or not approved sometimes for the same reasons within the set parameters so you end up looking at every individual time card. There used to be an option to choose "mark this day as a sick day" when approving a time card where the staff member left early, this has been removed but should not have been. This function was used on a regular basis.

---

### Highly Recommended

- Overall rating: 5/5
- Reviewer: Mark M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Fairly easy to use. Employees are able to ask for time off easily which we can approve or deny. Easily calculates hours for budgeting. Gives employees easy access to their schedules.

#### Cons

Sometimes pages are slow to load both on the desktop, or the app

#### Vendor response

Hi Mark, thanks for the feedback. We are actively looking at ways to speed up the backend, we will keep working on it.

Replied March 2023

---

### Great Overall Scheduling Platform

- Overall rating: 4/5
- Reviewer: Tyler L.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Good overall product. Lacks some key features that would make it a Great product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

Ease of scheduling for Managers Cost Ease of Use for employees to punch in and out User friendly for booking time off Payroll export features work well

#### Cons

- No break scheduling options!! BIG ONE - Lunch break issues causing time cards to manuals require approval and not auto fixing - Management reports very clunky and hard to customize -No reports showing start date of employee -Admin functions have become cumbersome and non user friendly since last update with multiple tabs instead of one easy to see page for adding/editing employees

#### Reasons for switching to TimeWellScheduled

HR MAX is a garbage product. Used Home Depos internal system before and it was amazing

---

### Game changer!

- Overall rating: 5/5
- Reviewer: Adam R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Working with the TWS team is phenomenal. In rare instances where there are issues they respond quickly and as circumstances change (COVID for example) they quickly implemented features that helped us manage our team and keep them safe!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

TWS is constantly updating their platform and adding features, many of which they design based on customer requests.

#### Cons

Nothing. My only complaint MIGHT be that when our internet is slow, the site slows down and if you lose internet, there isn't an offline mode for staff to clock in. This said, their site has never gone down on their end, it's always been our service provider that's gone down.

#### Reasons for switching to TimeWellScheduled

Antiquated software

#### Vendor response

Thanks Adam. We appreciate your continued business.

Replied August 2020

---

### A great program for any business

- Overall rating: 5/5
- Reviewer: SKY M.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall we have felt TWS has saved us time and money. We feel it is a great asset to our Management Team and staff.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We love that Managers and Employees are able to access the system from anywhere, and we use it for our main communication board. The support we get with the program is great, if we need it to do something they help set it up.

#### Cons

Sometime we lose connection the internet and staff can not clock in.

#### Reasons for switching to TimeWellScheduled

It has more options and features that benefit our needs.

#### Vendor response

Hi Sky Thank you for the review. We appreciate having you on our system.

Replied August 2020

---

### Always up to date

- Overall rating: 4/5
- Reviewer: Laurie K.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Always upgrading and incorporating changing requirements. Friendly staff to help when you do need to call or email with a question.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like that they continue to make upgrades based on what companies ask for. It was very easy to use with my current payroll system.

#### Cons

There was a lot to do to set up my company specifics, and I feel more one on one to guide me through that step would have been very beneficial and time saving.

#### Reasons for choosing TimeWellScheduled

People I knew had switched to TWS and had good reviews.

#### Reasons for switching to TimeWellScheduled

We had one program doing the schedules only and one for the time cards. This incorporates both into one system which is much more efficient.

---

### Bluewater TWS

- Overall rating: 5/5
- Reviewer: Martin P.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Ease of use. Time savings for payroll and scheduling.

#### Cons

Absence and availability confuse staff no matter how many time you explain the difference.

#### Reasons for choosing TimeWellScheduled

Partner store already using it.

---

### Ease of use with TWS

- Overall rating: 5/5
- Reviewer: Don S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The TWS software is easy to use and understand. The employees are aware of their schedules at all times and do not have to rely on posted schedules.

#### Cons

Ensuring all departments are set to make changes.

---

### Easy to use

- Overall rating: 5/5
- Reviewer: erin t.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall the system works well for everything I use it for

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Scheduling very easy to teach and use and no issues

#### Cons

nothing missing that I have noticed since starting using this a year ago

---

### Canadian Tire 488 TWS review

- Overall rating: 3/5
- Reviewer: Shelly O.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: July 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Benefits of quick approvals on time cards. Not getting replies back to my 3 previous emails - sent [SENSITIVE CONTENT HIDDEN] (sent to info@timewellscheduled.com)

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

When used correctly, the feature of exporting hours into Payworks is convenient.

#### Cons

It has taken some time to get answers on different issues in the previous 2 years when first started using.

---

### Canadian Tire

- Overall rating: 5/5
- Reviewer: Kayleigh D.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Convenient way to keep track of staff clocking in and out and getting my schedule emailed to me or being able to check time well scheduled from my phone

#### Cons

Not difficult to use for the staff and myself to approve and update time cards

#### Vendor response

Thanks Kayleigh for the review.

Replied August 2020

## More reviews

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