Toast POS vs Waiterio

Toast POS has 287 reviews and a rating of 4.18 / 5 stars vs Waiterio which has 20 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.18 / 5 (287)
4.75 / 5 (20)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
October 19, 2021
August 19, 2021
Pros/Cons
  • Pros

  • Toast is amazing it not only can handle on the fly menu changes, but can also work as your punch clock. Runs very smoothly on android os.
  • Nice features and ways to set up the menu for ease of use by employees. User-friendly up to a certain extent.
  • Cons

  • Install was a total disaster and cost our company over 40K in losses. They refused to take responsibility for their failures.
  • Took 4 months to get someone to finally review the credit card charges only for him to “shine me on” which is frustrating to a business owner.
  • Pros

  • The idea of the app was good especially when the order is ready it will give notifications on our mobile which was mindblowing.
  • Easy to setup and generally use. Quick to learn and has sped up the breakfast service in my guesthouse massively.
  • Cons

  • It is hard to draw the tables on the menu: the fact that you have to add horizontally and vertically.
  • I think the missing part is when you need to write the optional tip, in my country is 10% and this is not available.
Pricing Range
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

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40 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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