---
title: "Track-POD Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Track-POD. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Track-POD is a good fit for you!"
source_url: "https://www.softwareadvice.com/retail/track-pod-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Delivery Management Software](https://www.softwareadvice.com/fleet-management/delivery-management-comparison/)

/

[Track-POD](https://www.softwareadvice.com/retail/track-pod-profile/)

/

Track-POD Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/retail/track-pod-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/retail/track-pod-profile/alternatives/)

# Track-POD User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 140

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.5/5
- Value for money: 4.4/5
- Functionality: 4.4/5

### Rating distribution

- 5 stars: 99 reviews (71%)
- 4 stars: 36 reviews (26%)
- 3 stars: 2 reviews (1%)
- 2 stars: 3 reviews (2%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- The platform has helped us streamline our delivery operations, improve route efficiency, and enhance customer communication.
- The ease of scheduling pickups and deliveries, the different tools for my logistics operation are a great advantage
- Track-POD allows me to better mobilize my team and eliminate a lot of paperwork allowing us to digitize the delivery aspect of the business.

### Most mentioned cons

- I’m “playing” around about 2 days, and I do not understand this app for 100%, because there is very much functions.
- Overly sensitive map scrolling, no historic tracking of drivers speeds etc, can be a little cumbersome & additional drivers are expensive.
- My only dislike is with the shipping labels but it’s not like Purolator or UPS or Canada Post where you can see the senders information and the receivers information both on the same label.

## Track-POD customer reviews

Showing reviews 1-25 of 140 (page 1).

### Track Pod Review

- Overall rating: 5/5
- Reviewer: Zac V.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great, would definitely recommend.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

easy to set up and use software, fits well with our business.

#### Cons

Mobile usage across android and iso have different capabilities.

#### Reasons for choosing Track-POD

cost and features.

#### Vendor response

Hi Zac, thanks for sharing your feedback!

Replied September 2022

---

### Best Delivery management software

- Overall rating: 5/5
- Reviewer: Ilja N.
- Verified reviewer: Yes
- Industry: Internet
- Company size: Self-Employed
- Product usage: Used daily for less than 6 months
- Reviewed: July 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I’m “playing” around about 2 days, and I do not understand this app for 100%, because there is very much functions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I really like functionality, but design is not very good.

#### Cons

A lot of functions in one app, very good

#### Reasons for switching to Track-POD

Fleet runner is good, but they have very bad customization, you need to pay monthly plan and per shipping too, per sms and per email notifications. Too much bugs

---

### Close but no cigar

- Overall rating: 2/5
- Reviewer: Jake W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

A good effort, but coming up far short in many areas and we are exploring other solutions that cost more but are more useable long term.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 5/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

The price is good, it’s a fraction of the competitors offering for a small company. The overall design of the product is about right.

#### Cons

The support is AWFUL. Rude, argumentative and unhelpful. Rather than admit to failings in their product and take suggestions on board, the support team deliberately confuse and delay conversations. There are many features that are essential that just aren’t implemented. For example, being able to see an updated ETA for a delivery in the admin UI. The app has the info, so why not show it? They have a good API, but make certain data hidden for no good reason. A complete lack of webhooks is also completely unexplained. The driver mobile app itself will randomly crash and require deleting and reinstalling. The whole ‘flow’ of the mobile app is confusing. Editing orders and routes after starting them is convoluted and unnecessarily difficult. If the drivers miss a step in the app, the admin user cannot fix it (such as closing a completed route).

#### Vendor response

Hi Jake, thanks for your review. We are very sorry that our application does not support some of custom functions for your business needs and we do not provide the web-hooks at the moment, instead that we offer our powerful and comprehensive API. We try do the best efforts according our practice in logistics. On the other hand, most of the features are available - you can close a route, you can delete an order. We recommend you to visit out help center.

Replied May 2020

---

### Best option to begin with

- Overall rating: 5/5
- Reviewer: Usman M.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: May 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Set up with our order management system took a bit of time using Zapier, but the track pod customer services where very helpful. We use this software daily for 3-4 vans constantly on the road around the country. A few minor teething problems, but we receive a reply within 24 hours and have experienced that they actually listen and implement our ideas.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

We are able to drag and drop routes and quickly optimise where our vans are going

#### Cons

For retailers like ourselves, it would really help if we had a tracking number that works on a website like “aftership”. This way the customer service emails would reduce as customers tend to patiently wait as long as they can see a tracking showing in transit.

#### Reasons for choosing Track-POD

Track-pod was the most competitively priced when we started off with one van. The user interface is very simple and can really reduce workload.

---

### Marcus Teunissen

- Overall rating: 5/5
- Reviewer: Marcus T.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy API and very user-friendly. What we need is there for the right price-quality ratio.

#### Cons

Route sheet order numbers do not match the order of the number of addresses

#### Reasons for choosing Track-POD

Best match that lives up to our expectations.

#### Reasons for switching to Track-POD

not easy to use. Difficult API. No route optimization.

#### Vendor response

Hi Marcus, thanks for leaving a review!

Replied September 2022

---

### One of the best

- Overall rating: 5/5
- Reviewer: Neil R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We are solving the endless task of routing each vehicle ourselves with the optimisation

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I had to move away from another system due to the scanning on and off function that they did not have and i found with Track-Pod they offered more than what i was getting with the other company anyways!

#### Cons

The integration was seamless but I do wish we had ore options when it came to what information our website that it fed into de-track.

#### Reasons for switching to Track-POD

They did not offer the full package tha ti wanted

---

### Automated Excellence

- Overall rating: 5/5
- Reviewer: Liz W.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: November 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Even the lowest subscription with Track-Pod allows me to manage my courier with ease. The process of uploading routes, and adding new routes is extremely intuitive and streamlined.

#### Cons

For the future, I would like to be able to use Track-Pod on a mobile site. Currently even with another phone app that allows me to view desktop versions of websites, I'm unable to add more routes on the fly if I'm not at a desktop computer.

#### Reasons for choosing Track-POD

Track-Pod's other competitors had shifty access plans and limitations on users, visibility for the routes, notifications for delivery/refusals, and delivery capture features.

#### Reasons for switching to Track-POD

WorkWave was quite expensive in comparision to the features it provided and support our company needed.

#### Vendor response

Thanks a lot for your generous review, we really appreciate it. The Mobile Dispatcher app is on our to-do list. We will be glad to make your daily operations even easier.

Replied November 2019

---

### A great toolkit for delivery services

- Overall rating: 5/5
- Reviewer: Pavlos M.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This software is easy to use with many features that can make your life easier. You can see all your orders and routes on the map. So planning becomes child's play. It gives a very detailed analysis of your working day/period. The support team is great. Quick responsive and willing to help. Track-POD loosens your hands and really helps you control your delivery business.

#### Cons

There could be an improvement with the shipping labels.

#### Vendor response

Hi Pavlos, Thank you for sharing your positive experience with Track-POD, we're happy to know it helps you excel.

Replied September 2022

---

### Good complex of functionalities

- Overall rating: 4/5
- Reviewer: Gertruda S.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2020
- Review source details: This review was submitted organically. No incentive was offered

Comparing price, it is a good deal. Also very flexible plans. We satisfued with it while we are small.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use, helpful and fast customer service, many fuctions are included in main plan. Also you can customize your data fields, reports and documents.

#### Cons

We are missing the feature to control the orders that are arleady delivered and in the HUB. Also customers have small amount of information in the reports they can get from customer accounts. Customer service is opem with new suggestions, they work hard and has a good comunication

#### Reasons for choosing Track-POD

Price and functions

#### Reasons for switching to Track-POD

We missed some functions.

#### Vendor response

Dear Gertruda, Thank you for your fair feedback. We will keep working hard to make the app as flexible as possible to provide you with the personalized experience fitting your business flow.

Replied September 2020

---

### Great Software

- Overall rating: 4/5
- Reviewer: Niccolò B.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very good

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The route planner and the notification system

#### Cons

The mobile interface and the Map Zooming from Mac

---

### TrackPod - great App

- Overall rating: 5/5
- Reviewer: jacobo m.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great App. Support is fast and they understand the needs

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

great customer service and fast support.

#### Cons

lack of online traffic for routing. It is better to have it to track and plan routes

---

### Great bit of software that has really taken our company to the next level!

- Overall rating: 5/5
- Reviewer: Christopher G.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have been using TrackPod for nearly a year now, and it has really helped us grow our own delivery, to the point we are doing extra delivery runs.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We deliver our orders on our own vehicles, we were originally just looking for a POD bit of software, and four Track-Pod which has given us everything in one. We are able to plan routes to make them cost-effective, have multiple drivers, and also keep our customers updated!

#### Cons

Be great if it could link with our e-commerce platform in some way to help update customers with the progress of their order, and also to update them that their order has been delivered. At the moment this is all manual.

---

### Excellent POD software

- Overall rating: 5/5
- Reviewer: Aaron B.
- Industry: Logistics and Supply Chain
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

All in all Track-Pod is an excellent tool to improve efficiency. In the past we have experienced situations before where customers have claimed their deliveries never happened and opened claims with their credit card companies saying they never received product and the Geo stamp provided while capturing customer signatures has eliminated all situations where dishonest customers claim a delivery never happened. Very happy with Track-Pod and the excellent features provided to logistic businesses!

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Track-POD is an excellent software program to improve delivery efficiency and maximize profits. In the furniture delivery and logistics business, the optimization feature allows for proper route planning without spending large amounts of time and company resources. In addition, the POD captures Geo stamps of the location where the signatures and pictures were taken to avoid discrepancies between company drivers and customers. We are extremely happy with the service and attention to detail provided by the entire Track-Pod team! The program has allowed us to increase revenues and efficiency without breaking the bank. The value you receive for the money you spend is worth every penny!

#### Cons

The only negative side we have experienced with the software is the inability to remove a delivery stop on a route once the driver has started their route. In the logistics industry, and our business model specifically, we allow for cancellations and rescheduled deliveries even after the product is in transit and the route is started. We also have instances where a delivery will need to be switched from one driver /route to another and the software doesn't allow for a delivery to be removed and reassigned once a route has been started. If a situation like this happens, and happens frequently, we currently have the driver mark it not delivered and reenter the delivery to be assigned to another driver. This isn't ideal but not a major problem in perspective with all the other great features Track-Pod offers.

#### Vendor response

Thanks so much for your review! Soon we will add the possibility to transfer a job to another driver when a route is started.

Replied October 2018

---

### Great product for the value.

- Overall rating: 5/5
- Reviewer: Francisco G.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I am please with the ease of use of this app and the reliability of its use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

With with this application I've been able to maintain a high level of service. I have also been able to secure many more government contracts where they require tracking. I would recommend them to anyone.

#### Cons

Not many there have been few bugs that work out in general good product.

#### Vendor response

Hi Francisco, Thank you for sharing your positive experience with Track-POD software!

Replied September 2022

---

### Experience with Track POD

- Overall rating: 5/5
- Reviewer: Marlon U.
- Verified reviewer: Yes
- Industry: Package/ Freight Delivery
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

The optimization of routes and the sending of PDF documents have been very useful for our company, with these functions we have obtained greater efficiency in deliveries and at the same time we offer a transparent service to our clients since they are notified in real time and obtain a backup of delivery and payment with PDF document

#### Cons

The support is not immediate and I would like it to have more integration options with ERP software's. I would like the Track POD Manager app to provide more information such us custom fields and Actual COD

#### Vendor response

Hi Marlon, Thank you for your positive review of the Track-POD features, we'll keep improving the system to be an even better fit for every customer.

Replied September 2022

---

### Superb support!

- Overall rating: 5/5
- Reviewer: Dan H.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Customer service is top notch. [sensitive content hidden] was especially helpful in solving the issue and was fast to respond to my emails.

#### Vendor response

Dear Dan, Thank you for your excellent review of Track-POD! We're thrilled to hear about your positive experience, especially with our customer service. Knowing that the team provided swift and helpful support fills us with pride. Your satisfaction is our top priority, and we're eager to continue supporting your business. Best, The Track-POD Team

Replied February 2024

---

### highly recommend

- Overall rating: 5/5
- Reviewer: Cherry F.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The features are amazing and have great scope to offer more info for the customer as my business expands. It is affordable enough so I can afford the product as a starting out business and I have upgraded to the higher version to unlock more features I love it so much. My customers rave about its accuracy on van tracking and they love the info they receive. The support desk are always happy to help

#### Cons

I would like them to develop their relationship with Zapier/Shopify integrations a bit more

#### Vendor response

Hi Cherry, thanks for leaving a review, we're proud to power your growing business!

Replied September 2022

---

### Review ChefPanda

- Overall rating: 5/5
- Reviewer: João L.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Is great to plan and optimize routes for our couriers

#### Cons

I would like to add on the map a pickup point and have a sumary of an order to see which pickups the order has.

#### Reasons for switching to Track-POD

Price and functionalities

---

### Track-POD solution lifted us to next level of delivery process management

- Overall rating: 5/5
- Reviewer: Raimondas V.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have centralized route planning function and standardized transport management functions in the company

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Route planning automation, delivery process traceability and electronic POD, which allowed us to introduce paperless process!

#### Cons

Customized report for clients via WEB application

#### Reasons for choosing Track-POD

Track-POD solution fits to our requirements and was possible quick implementation

#### Reasons for switching to Track-POD

The system was not supported by that time

#### Vendor response

Hi Raimondas, Thank you for sharing your experience with Track-POD, we're proud to support your transition to a paperless process.

Replied September 2022

---

### a good starting point for tracking deliveries

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

pretty good for a starting point, we have got stuck a bit with new features we need that they are not willing to provide.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

it gets the results we needed for stage 1. accurate LAT/LONGs. Is a big step up from paper based systems

#### Cons

it still feels a bit home made. some functions just dont work and the customer service always pushed the responsibility back on us, rather than work us through them.

#### Reasons for choosing Track-POD

it had the features we needed for starters

---

### Easy to use POD system

- Overall rating: 5/5
- Reviewer: Ionut T.
- Verified reviewer: Yes
- Industry: Logistics and Supply Chain
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Rally easy to create routes and very user friendly.

#### Cons

For me everything works like I want tbh. Maybe a direct call for the team when you need some problems solved.

#### Vendor response

Thanks for leaving a review, we're glad to know you find Track-POD route planner useful!

Replied September 2022

---

### Increasing

- Overall rating: 5/5
- Reviewer: Boyd B.
- Verified reviewer: Yes
- Industry: Luxury Goods & Jewelry
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: November 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

More then good, happy to move forward with Track-POD and so insert more customers into this portal.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

How user-friendly it is, and how many options there are available to customize eveyrthign according to your needs. And even when it is not user-friendly, the Support team from Track-POD is always there with great support!

#### Cons

For me is missing: 2FA Authenticator for logging into the portal.

---

### Completely satisfied, this software greatly improved the customer experience

- Overall rating: 4/5
- Reviewer: Dave J.
- Verified reviewer: Yes
- Industry: Packaging and Containers
- Company size: 501-1000 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Savings in efficiencies primarily, customer trust in the information we are providing and the ability to provide the information quickly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

We moved from a manual, time intensive process to real-time information. Not only was this software beneficial to our customers, it was a time saver for our internal team members.

#### Cons

Now that we have our fleet managed by this software, it would be great if we could tackle the remaining gaps. Most of our issues are now with 3 party carriers for outbound and our vendors for inbound - it would be great if we could get close to mandating this software to these partners even if we had to carry some of the cost burden to do so (even if it was with our top partners), I'm sure we'd save it in efficiencies. Is there linking ability and information about the ability to do this?

#### Reasons for choosing Track-POD

(Trip sheet) We were using a confirmation system but information was always post-drop (confirmed), we could never provide much information prior to the drop other than where is was on a sheet in numerical order with a driver start and end time. I was not involved in the analysis of alternative products, once the team decided where they wanted to go, Track-POD was presented to the leadership team.

#### Vendor response

Hi Dave, thanks for leaving a review, we'll keep working to make Track-POD an even better fit for our customers.

Replied September 2022

---

### Track POD Review

- Overall rating: 3/5
- Reviewer: Josh Y.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

Clear PODs that can be sent directly to customers.

#### Cons

Overly sensitive map scrolling, no historic tracking of drivers speeds etc, can be a little cumbersome & additional drivers are expensive.

#### Reasons for switching to Track-POD

Previous glitchy UX.

---

### Very good sofware

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy to use, user friendly, good pricing for the value it bring. Have great feature like client notification and ETA

#### Cons

Does not take in account the actual trafic. The preview is not accurate specialy in when traffic get more dense.

#### Vendor response

Thanks for sharing your feedback, we'll keep improving the software to cover more of our customers' needs.

Replied September 2022

## More reviews

[Next reviews](https://www.softwareadvice.com/retail/track-pod-profile/reviews/?page=2)

---

Track-POD Reviews, Pros and Cons - 2026 Software Advice