Trackin Software

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About Trackin

Trackin is an online ordering platform that helps restaurants track and manage recurring food orders, drivers’ locations, payments, pickups and more. It enables users to send white-labelled notifications with information such as name, logos, social media widgets and more. Trackin allows customers to set multiple addresses, add specific instructions, track order status and call delivery personnel on a centralized platform. It lets businesses send targeted emails to generate positive customer feedback and reviews on multiple online platforms including Google and Yelp, improving brand value and reputation across the web. Additionally, administrators can set up multiple delivery zones and accept/reject orders based on delivery time, order amount and overall cost to the...

Trackin Pricing

Trackin offers an online ordering system at $99/month for the first restaurant then $39 per restaurant per month. Additional charges include $0.30 per delivery and 0.55% transaction fee per online transaction.

Starting price: 

99.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Trackin User Reviews

OVERALL RATING

Showing 1 review

Gwen

Time used: Free Trial

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

January 2017

Trackin has been great so far

A bit hard to start with, it quickly became our go to product! Seems like the only one that is truly working for us! The best part is that it does everything! online ordering for catering/pickup and delivery, track drivers, customer feedback and most of it automatically! I also love their multiple delivery zones management and to receive instant notification when a customer is not happy! Only brought us good reviews so far! We tried to use a postmates driver and it worked fine even though we don't really need it, it's great to know it's there if we're missing drivers! It's also great to have just one point of contact and it was very very easy to setup when we opened our new locations. Almost nothing changed! The customer support has been pretty responsive during weekdays and listened to our feedback so far. I wish they could provide us with a mobile app but the online ordering already works on mobile.

Pros

Online ordering included with catering, on-demand drivers, customer support, print receipt ticket!

Cons

a bit hard to start

Showing 1 review