# Tray Software Reviews, Demo & Pricing - 2026 > Review of Tray Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/tray-profile --- [Home](https://www.softwareadvice.com/) / [Restaurant POS Software](https://www.softwareadvice.com/retail/restaurant-pos-software-comparison/) / Tray Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Tray 2026: Benefits, Features & Pricing Wondering if Tray is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Tray 3.2 [(6)](https://www.softwareadvice.com/retail/tray-profile/#reviews) Pricing Starting at $89.00 per month ### About Tray TRAY is a cloud-based software platform that enables service on-demand for merchants in the Family Entertainment, Amusement and Restaurant industries. The product suite includes point of sale, self-order kiosks, online ordering, electronic waivers, a mobile app and party booking and reservations. TRAY extends its functionality with integration options that provide automated email marketing, inventory, cashless gaming cards and third-party online ordering. Additionally, TRAY’s kiosks can be integrated with many leading point of sale systems, allowing merchants to enable self-service without having to replace their existing technology infrastructure. Because TRAY’s platform was designed with self-service in mind, kiosks feature an intuitive and attractive image-driven interface. Customization options allow the kiosks to be an extension of the merchant’s brand from start to checkout. The scalable platform is suitable for a single-location operator as well as larger enterprise clients. Services are available on a monthly basis with 24/7 support. Wondering if Tray is right for your organization? Our Restaurant POS Software selection experts can help you in 15 minutes or less. ## Tray User Interface ## Popular Tray Alternatives Main Product Tray 3.2 [(6)](https://www.softwareadvice.com/retail/tray-profile/#reviews) Ratings Breakdown - 3.50Ease of use - 4.0Value for money - 3.17Customer support - 3.50Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) 3.8 [(721)](https://www.softwareadvice.com/retail/epos-now-profile/reviews/) Ratings Breakdown - 3.84Ease of use - 3.61Value for money - 3.62Customer support - 3.76Functionality Pricing Starting at $349.00 one time Get Price Alternative Product [Clover](https://www.softwareadvice.com/retail/clover-profile/) 3.8 [(575)](https://www.softwareadvice.com/retail/clover-profile/reviews/) Ratings Breakdown - 4.01Ease of use - 3.41Value for money - 3.24Customer support - 3.77Functionality Pricing Available upon request Get Price Alternative Product [SpotOn](https://www.softwareadvice.com/retail/spoton-restaurant-profile/) 4.2 [(370)](https://www.softwareadvice.com/retail/spoton-restaurant-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 4.17Value for money - 4.19Customer support - 4.21Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Lightspeed Restaurant](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/) 4.4 [(215)](https://www.softwareadvice.com/retail/lightspeed-restaurant-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.17Value for money - 4.30Customer support - 4.23Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) 4.2 [(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/) Ratings Breakdown - 4.23Ease of use - 3.84Value for money - 3.69Customer support - 4.12Functionality Pricing Starting at $69.00 per month Get Price ## Tray Pricing and Plans Starting price: $89.00 per month Free Trial Free Version Basic $89.00 per feature, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Tray Features - Popular features found in Restaurant POS Delivery Management Electronic Payments Inventory Management Loyalty Program Mobile Access Multi-Location Online Ordering Order Entry Separate Checks Table Management Tips Management - More features of Tray Alerts/Escalation API Barcode/Ticket Scanning Browsing Restrictions Customer Accounts Customizable Branding Customizable User Interface Data Synchronization Digital Signage Digital Signature Discount Management eCommerce Management Electronic Signature Email Marketing Employee Management For Restaurants Gift Card Management Mobile Device Management Offline Access Onsite Printing Order Fulfillment Ordering Automation Order Management Payment Processing Point of Sale (POS) Point of Sale (POS) Integration Promotions Management Real-Time Notifications Remote Access/Control Reporting/Analytics Reporting & Statistics Reservations Management Retail POS Sales Reports Self Check-In/Check-Out Split Checks Third-Party Integrations Timeout Touch Screen Usage Tracking/Analytics Virtual Keyboard Wireless Internet Access Control ## Tray Integrations Marketman Integration rated undefined from -1 review Recurly Integration rated undefined from -1 review Ordermark Integration rated undefined from -1 review Olo Integration rated undefined from -1 review PAR Punchh Integration rated undefined from -1 review Rosnet Integration rated undefined from -1 review See all 10 integrations ## Tray User Reviews Overall Rating 3.2 Ratings Breakdown 5 17% 4 50% 3 0% 2 0% 1 33% Secondary Ratings Ease of Use 3.5 Value for money 4.0 Customer support 3.2 Functionality 3.5 Have you used Tray and would like to share your experience with others? KR Kim R. Verified reviewer Food & Beverages 5001-10000 employees Used daily for more than 2 years Review source Reviewed January 2024 Tray, backend and frontend 4 Not only do I believe tray is a scam I know it is Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how much it is suggested to facilitate towards the purpose of integration and collaboration within all the community groups Cons: There is nothing worse the being fickle minded Reasons for switching to Tray I was board with making money and thought I’d rather give back to the people Read More MW Marcio W. Verified reviewer Furniture 2-10 employees Used daily for more than 2 years Review source Reviewed May 2023 Ótima plataforma de e-commerce, porém com sistema de pagamentos defasado. 4 É boa, mas assim que possível irei migrar para outra plataforma. Ratings Breakdown 3 Ease of use 4 Value for money 2 Customer support 4 Functionality Pros: A Tray tem uma grande gama de integrações com marketplaces. Sistema de kits muito bom de trabalhar e configurar, porém ainda não exporta para todos os marketplaces. Cons: Sistema de pagamento com poucas opções disponíveis, basicamente você fica refém da Vindi. Cache da loja é péssimo, com facilidade leva mais de 2 horas para atualizar. Configuração não é tão simples, precisa já ter um pouco de conhecimento em sistemas. Cobrança de percentual nas vendas em marketplaces. Reasons for choosing Tray À época, a Tray se mostrou mais interessante e com mais funcionalidades. Read More JD Jonathan D. Verified reviewer Entertainment 11-50 employees Used daily for more than 2 years Review source Reviewed March 2022 Putting the POS in POS. 1 As likely one of the longest Tray user they have ever had – I thought writing a review on our experience with them from 2018 – 2022 would be pertinent. Originally the idea of self-ordering kiosks seemed awesome, and it had some perks. We chose to deploy 24 self ordering kiosks at our location all powered by CAT 6 Poe. This is the only reason we stayed with them as long as we did. There was significant investment into the technology solution – which since has been replaced by QR ordering (thank god). Tray by far has been the worst company I have ever dealt with from a customer and technical support stand point. I have a google drive folder dedicated to videos I would send Tray on the various technical issues we experienced through the years. Many still issues now, or ignored, or not even responded to. In fact at one point I believe they didn’t have any form of technical support for approximately 6 months – no one to call or email – literally no one. Rumored this was when they about went out of business, which I think has been a few times. I have literally never found another company that is as unprofessional, lacking of support of any nature and as catastrophically bad at “business” as Tray. It is impressive how poorly they operate. This probably leads to why most companies that I know that adopted them early (like us) left that sinking ship far before we did. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Not much was to be liked. The customer facing kiosk UI was OK - when working. Cons: Honestly about everything. This is the worst technology orientated company I have ever worked with. Reasons for switching to Tray Because Tray is terrible. Read More JJ Jaylynn J. Verified reviewer Entertainment 2-10 employees Used weekly for less than 12 months Review source Reviewed January 2020 Finally, a POS and kiosk that can deliver... 5 I had a great experience, everyone on their team is easy to work with and really nice. Their support is 24/7 which is perfect for our business. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The best thing about TRAY is how easy it is to use and train people on. It helps manage all of our events and our sales. Cons: Deployment can take about 30 days, but once it is up and running, it is super easy to make changes. Reasons for choosing Tray I have used other systems in the past and this one is just simply better/easier. It is nice being able to have so many customization options. Read More LG Larissa Gabrielle G. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 2 years Review source Reviewed February 2023 Pra começar um e-commerce é a melhor ferramenta 4 Ratings Breakdown 3 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Integrações, relatórios de venda, usabilidade da ferramenta Cons: O que eu menos gosto é o tempo de 12 meses que os relatórios podem pegar dados, então se eu quero analisar um ano comparado com outro não dá pq a soma fica em 24 meses e a exportação demora muuuuuitoIntegração com GA4 tbm não está funcionando direito e demorou muito Read More MT Michael T. Verified reviewer Recreational Facilities and Services 2-10 employees Used daily for more than 2 years Review source Reviewed November 2021 Inability to Troubleshoot 1 Terrible. Closes a Trouble Ticket without checking with facility that problem is solved. Chronic issues. Ratings Breakdown 4 Ease of use 4 Value for money 1 Customer support 3 Functionality Pros: It can have a KDS printer… bought, installed, troubleshooted. Cons: Unstable topology. KDS printer works selectively. After a dozen times Boomtown Support and Tray software have no ability to resolve issue Reasons for choosing Tray Self serve kiosk functionality… that relies heavily on a functional KDS printer. Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Restaurant POS Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **91** times [Toast POS](https://www.softwareadvice.com/retail/toast-pos-profile/) **4.2** (552) Recently recommended **69** times [Epos Now](https://www.softwareadvice.com/retail/epos-now-profile/) **3.8** (721) Recently recommended **49** times [HungerRush](https://www.softwareadvice.com/retail/hungerrush360-profile/) **4.1** (76) Recently recommended **17** times Stuck Between Options? 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