# icon > Review of Treatwell Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/treatwell-connect-profile --- [Home](https://www.softwareadvice.com/) / [Salon Software](https://www.softwareadvice.com/salon/) / Treatwell Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/treatwell-connect-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/treatwell-connect-profile/alternatives/) # Treatwell 2026: Benefits, Features & Pricing Wondering if Treatwell is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Treatwell 4.4 [(285)](https://www.softwareadvice.com/retail/treatwell-connect-profile/reviews/) Pricing Starting at £195.00 per year ### About Treatwell Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better. Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility. Treatwell Business is tailored to salon pros from the worlds of hair, beauty, barbering, and beyond. Wondering if Treatwell is right for your organization? Our Salon Software selection experts can help you in 15 minutes or less. ## Treatwell User Interface ## Popular Treatwell Alternatives Main Product Treatwell 4.4 [(285)](https://www.softwareadvice.com/retail/treatwell-connect-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.05Value for money - 4.31Customer support - 4.36Functionality Pricing Starting at £195.00 per year Get Price Alternative Product [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) 4.7 [(3640)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.65Value for money - 4.63Customer support - 4.55Functionality Pricing Starting at $23.99 per month Get Price Alternative Product [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) 4.9 [(328)](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/) Ratings Breakdown - 4.94Ease of use - 4.76Value for money - 4.97Customer support - 4.78Functionality Pricing Starting at $165.00 per month Get Price Alternative Product [Aura Salonware](https://www.softwareadvice.com/salon/aura-salonware-profile/) 4.5 [(84)](https://www.softwareadvice.com/salon/aura-salonware-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.43Value for money - 4.49Customer support - 4.40Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [DaySmart Salon](https://www.softwareadvice.com/product/152899-DaySmart-Salon/) 4.4 [(407)](https://www.softwareadvice.com/product/152899-DaySmart-Salon/reviews/) Ratings Breakdown - 4.36Ease of use - 4.17Value for money - 4.27Customer support - 4.24Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/) 4.8 [(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.75Value for money - 4.75Customer support - 4.68Functionality Pricing Starting at $28.00 per month Get Price ## Treatwell Pros and Cons We analyzed 285 verified reviews for Treatwell to find out what actual users really think. Select to learn more Centralized Salon Operations Tools Treatwell offers tools to organize salon appointments, track billing, and manage client lists in one place. Its user-friendly interface helps salons stay visible online, coordinate staff schedules, and monitor business performance, making daily operations smoother for owners and teams. Streamlined Online Booking Experience Treatwell's booking system makes it easy for clients to reserve appointments online, helping businesses attract new customers and manage bookings efficiently. The platform reduces double bookings, offers useful notifications, and allows both clients and owners to amend bookings with ease. Efficient Client Data Handling Managing clients is straightforward with Treatwell. The software saves time by centralizing client information, supports easy appointment scheduling, and helps fill empty slots with new or repeat clients. Features like client messaging and booking history add convenience for both businesses and customers. Frequent And Last-Minute Cancellations Client cancellations can happen with little notice, often without penalties or deposits. The lack of a cancellation list and easy blocking of unwanted clients frustrates businesses, while cancelled and no-show appointments negatively impact performance reports and revenue. High Fees And Payment Delays Treatwell's payment system is criticized for high commissions, slow fund transfers, and confusing billing. Businesses struggle with limited cash management options, delayed payments, and difficulty accessing or changing payment details, making financial tracking more challenging. Limited Business Support Access Customer support for businesses is often described as slow, unavailable, or unhelpful. Users report difficulty reaching support, unresolved issues, and a lack of protection for service providers when dealing with problematic clients or technical problems. ## Treatwell Pricing and Plans Starting price: £195.00 per year Free Trial Free Version Connect £195.00 flat rate, per year Plan includes: - 1.5 Hours of Training - Booking Analytics - Customer Service - Digital Calendar - Marketing and Promos - Online Visibility - Professional Photoshoot (Depending on Your Location) - Unlimited Appointment Confirmation Emails and SMS Messages - Unlimited Appointment Reminder Emails and SMS Messages - Unlimited Appointments Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Treatwell Features - Popular features found in Salon Calendar Management Client Database Confirmations/Reminders Electronic Payments Email Marketing Employee Management Inventory Management Mobile Access Multi-Location Online Booking Point of Sale (POS) Recurring Appointments - More features of Treatwell Activity Dashboard Alerts/Notifications Appointment Management Appointment Scheduling Automated Scheduling Availability Indicator Availability Management Billing & Invoicing Booking Management Calendar Sync Client Management Client Profiles Contact Database Credit Card Management Credit Card Processing Customer Database Customer History Customer Mobile App Customizable Forms Debit/Credit Card Processing Discount Management Drag & Drop Electronic Forms Email Reminders For Barbershops For Salons and Spas In-Person Payments Inventory Tracking Loyalty Program Multiple User Accounts Payment Processing Performance Metrics Promotions Management Ratings/Reviews Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Reputation Management Rescheduling Reviews Management Scheduling SMS Marketing SMS Messaging SMS Reminders Social Media Integration Staff Management Third-Party Integrations Transaction History Wait List Management Waitlist Status Tracking Website Integration ## Treatwell Integrations Google Calendar Integration rated undefined from -1 review iCloud Integration rated undefined from -1 review ## Treatwell User Reviews Overall Rating 4.4 Ratings Breakdown 5 72% 4 16% 3 3% 2 1% 1 8% Secondary Ratings Ease of Use 4.5 Value for money 4.1 Customer support 4.3 Functionality 4.4 VR Verified Reviewer Health, Wellness and Fitness Self-Employed Used daily for more than 2 years Reviewed May 2019 Gets me bookings that otherwise I would not have had 5 It’s been a positive experience in general Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: The software functions fairly well from the client booking side and the clients tend to be a good calibre. Cons: My least favourite part of the software is a lack in featured which sends clients marketing promotions, newsletter, events etc. Also there is very limited space to provide client history. It would be great if it could have client record cards, consultation forms and pre & aftercare forms to allow clients to complete online. The problem I have is because Treatwell is very basic here, it is not possible to intergrate with another diary system. Read More JS Jennifer S. Verified reviewer Alternative Medicine Self-Employed Used monthly for less than 2 years Review source Reviewed April 2025 Easy search tool for local services 4 Would definitely use again and find there's great high value offers Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: Offers grear services and value with highly competitive prices. Cons: Sometimes services get cancelled last minute by not being confirmed by the venue. Vendor Response Hi Jennifer, Thanks so much for taking the time to leave us feedback. We're happy to hear that Treatwell is working well for you! Thanks again for getting in touch. Best wishes, Treatwell. Replied April 2025 Read More KP Katarzyna P. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Reviewed February 2019 Clients think I work for treatwell 3 Connect is now very annoying with all bookings to check out and penalties for cancelling appointments even though client emailed me to cancel it. Ratings Breakdown 3 Ease of use 2 Value for money 3 Customer support 2 Functionality Pros: It has a calendar online, that is about it. Cons: The whole process is standardised to a point where clients thinks that I am just a branch of treatwell salon and demand procedures done in other 'branches'. There is no option to block bookings without preparing or taking deposits, that is extremely annoying. Recently treatwell allowed cancellations in hours notice and no payment for those lost bookings made by not serious people. I can't block unwanted clients, another annoying thing. If treatwell wouldn't be that aggressive on on marketing to a point where competition on Google doesn't make financial sense, I would go away. Still, I dislike every moment I have to use it to make My Business going Vendor Response Hi Katarzyna, Thanks for taking the time to leave a review. We're sorry to hear customers have seen you as a branch of Treatwell. Salons are the heart of our business and we are proud to have a diverse range of partners on the site. We aim to ensure that salons show their own identity through photographs, menu and the 'about' section. The new cancellation policy aims to help salons open up slots if a customer can't make an appointment. This means instead of a customer not showing up , they can cancel so that you are aware you will have a gap. We have also introduced the functionality that customers can reschedule, this means that instead of losing the booking, they will come to your salon at another time. With the new policy, you should encourage customers to cancel directly on the app if they are unable to attend , so that your 'successful bookings score' is not impacted. Please reach out to your Account Manager if you have any further questions. Best, Treatwell Replied March 2019 Read More SF Santiago F. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed February 2023 Grow your business with Treatwell 5 I have built a close relationship with the brand and have fallen in love with the product more and more over time. I can't see my business working without it. I love the fact that we get daily new clients and that by using Treatwell I have managed to grow my business faster and expected. I can't wait to open my second location and work together with Treatwell to help me grow it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Treatwell is an essential tool for my business. Whether you are starting a new business or have an existing one, with Treatwell I have managed to grow my company within the last 6 months. Grow my team and get them busy at the same time. Using their booking software is so simple and helpful since all new clients that book through treatwell market will come directly to your treatwellpro system. You can manage all bookings directly from your phone app or using the cloud system on your PC. Stylist can also have their own log in and the app on theirs phones so it saves them time knowing what bookings they have coming up and prepare for their day . Cons: I like all the features of the system. Looking forward to new features and updates for the future Reasons for choosing Treatwell I like that Treatwell is not just a software system, the fact that they have a market place where thousands of clients trust their products and use it to find their next forever salon is a big bonus for any business. not only are you taking advantage of a great product, but you are also gaining daily new clients by just being part of the brand. Read More cs carmen s. Verified reviewer Health, Wellness and Fitness 11-50 employees Used weekly for more than 2 years Reviewed May 2023 customer service 5 it would be great if the booking system could sync with our salon 1Q system so that we aren’t running 2 separate booking systems. or even an option to copy the calendar so it can be forwarded on to our receptionist when i’m not in the salon . Ratings Breakdown 5 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: That it generates new business and brings clients to my business. However i do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take. Cons: I do find the first time client percentage quite high as it usually means i make no profit at all (occasionally out of pocket) on the first treatment . This is ok if the client is returning but if they are passing through the city it’s not financially viable. Also it’s sometimes necessary to change an appointment time without this having an adverse effect on ratings as clients choose a time but it means i can’t fit somebody in before or after the treatment meaning it impacts how many bookings i can take. The fact clients can leave anonymous reviews..they don’t help resolve an issue and sometimes they aren’t directly related to my service . I would also like a deposit option so that it reduces the risk of no shows . Read More JL Jaimy L. Verified reviewer Marketing and Advertising 11-50 employees Used monthly for less than 12 months Review source Reviewed February 2023 Appointments made easy! 5 Overall a great experience. Treatwell digitalizes the tedious task of finding a place through web search and having to do all of the 'finding out whether it is a good place' in one overview. Therefore, I think it is absolutely a worthy application to use. However, it does tailor to more high-end services and the database they have may be limited depending on the country you live in. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Normally, I would have to Google for salons, then visit all of the websites separately, find the prices, and find an appointment at a time that suits me. I love how in Treatwell you have an easy overview of the different services near you. You can easily compare prices and schedule appointments based on a shop's availability. Happy to see such a tedious operation become digitalized. Cons: Treatwell tailors to, what seems, more high-end services. Therefore, the services seem to be at a higher price point than some places that are not in the customer database. In some cases, I also did not receive great service but still paid a high price due to the audience that Treatwell tailors to. Furthermore, the database that Treatwell has is quite limited in my country. I know that in other countries it may differ. Read More PL Palak L. Verified reviewer Leisure, Travel & Tourism 2-10 employees Used daily for more than 2 years Reviewed December 2023 Treatwell is the best 5 I’ve been using Treat Well for more than two years and then never had any problem with it to all be super perfect and the website always work Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It’s very great website. I can book any time anywhere with my favourite salons. Cons: Always remind me, when is my appointment and send me a message a day before my appointment as a reminder Read More TP Tania Borges P. Verified reviewer Warehousing Self-Employed Used daily for more than 2 years Reviewed January 2024 Treatwell is a 5 star 5 All experience I had a salon menber or as a treatwell users to treatments was very good. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How it is easier to book as a costumers and a salon .I no need to get worried about to be a good on internet as it help as English isn’t my first language Cons: I think they could show more often market it more Read More ES Emma S. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Reviewed April 2023 Great platform 4 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: Fantastic features with amazing SEO included I’d never get my website at the top. I’m a top rated salon due to great reviews so feature high on the listings in my area. Booking payments taken and paid out with no hassle. Cons: Need consultation forms linked to bookings and a reminder to confirm no changes to medication etc before attending another appointment is essential! Charges for clients returning after two years when they originated via the salon not Treatwell is harsh! Reasons for choosing Treatwell Price point and Seo fir salons in my area Read More VR Verified Reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 2 years Reviewed March 2019 Treatwell is the future 5 Overall I am a very happy Treatwell partner, and customer. (and also have managed to book some fab appointments for myself on there too!) I always highly recommend the system to lots of people! It's a no brainer, you need to be online and Treatwell certainly help you do that. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Its super easy to use, on the go and on laptop too. It has some really great tools and functions - customers can book with ease, and as a business owner you can manage everything in one place. Cons: There are some reporting tools that it still needs, some added features would be great such as consultation forms, deposit function but I feel that Treatwell evolve and add great features often. Read More Showing 1 - 10 of 285 Reviews [See All Reviews](https://www.softwareadvice.com/retail/treatwell-connect-profile/reviews/) ## Treatwell Popular Comparisons [Vagaro vs Treatwell](https://www.softwareadvice.com/retail/treatwell-connect-profile/vs/vagaro/)[Mangomint vs Treatwell](https://www.softwareadvice.com/massage-therapy/mangomint-profile/vs/treatwell-connect/)[Aura Salonware vs Treatwell](https://www.softwareadvice.com/salon/aura-salonware-profile/vs/treatwell-connect/)[DaySmart Salon vs Treatwell](https://www.softwareadvice.com/compare/146428-treatwell-connect/vs/152899-DaySmart-Salon/)[GlossGenius vs Treatwell](https://www.softwareadvice.com/scheduling/glossgenius-profile/vs/treatwell-connect/)[Goldie vs Treatwell](https://www.softwareadvice.com/salon/goldie-profile/vs/treatwell-connect/)[ZENOTI vs Treatwell](https://www.softwareadvice.com/retail/treatwell-connect-profile/vs/zenoti/)[Phorest vs Treatwell](https://www.softwareadvice.com/salon/phorest-profile/vs/treatwell-connect/)[Booksy Biz vs Treatwell](https://www.softwareadvice.com/barbershop/booksy-profile/vs/treatwell-connect/)[Fresha vs Treatwell](https://www.softwareadvice.com/retail/shedul-profile/vs/treatwell-connect/)[Mindbody vs Treatwell](https://www.softwareadvice.com/gymnastics/mindbody-profile/vs/treatwell-connect/)[Square Appointments vs Treatwell](https://www.softwareadvice.com/salon/square-appointments-profile/vs/treatwell-connect/)[Acuity Scheduling vs Treatwell](https://www.softwareadvice.com/medical/acuity-profile/vs/treatwell-connect/) [Compare All Alternatives](https://www.softwareadvice.com/retail/treatwell-connect-profile/alternatives/) ## Other Top Recommended Salon Software [Clover](https://www.softwareadvice.com/retail/clover-profile/) **3.8** (575) Recently recommended **91** times [Meevo](https://www.softwareadvice.com/retail/meevo-profile/) **4.4** (276) Recently recommended **44** times [Stackably](https://www.softwareadvice.com/product/534764-Stackably/) **0.0** (0) Recently recommended **15** times [ZENOTI](https://www.softwareadvice.com/retail/zenoti-profile/) **4.4** (1263) Recently recommended **6** times Stuck Between Options? Our experts can help you compare Treatwell with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice Treatwell Software Reviews, Demo & Pricing - 2026