---
title: "TRIMS Software Reviews, Demo & Pricing - 2026"
description: "Review of TRIMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/retail/trims-profile/"
page_type: "product"
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---

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TRIMS

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Overview

[Reviews](https://www.softwareadvice.com/retail/trims-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/trims-profile/alternatives/)

# TRIMS Review

From £69/month 1 plan

Wondering if TRIMS is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

TRIMS

4.4

[(28)](https://www.softwareadvice.com/retail/trims-profile/reviews/)

Pricing

Starting at £69.00 per month

### About TRIMS

TRIMS is a cloud-based retail management solution that helps small to large enterprises streamline point-of-sale operations across multiple sales channels. The centralized platform comes with a back-office module, which enables users to manage purchase orders, monitor transactions and review organizational performance using actionable analytics.

TRIMS provides businesses with tools to identify low stock levels and gain insights into retail operations using customizable reports. It allows managers to capture client data and reward customers with gift cards or loyalty points. Additionally, the solution offers mobile applications for iOS and Android devices, enabling enterprises to scan barcodes and manage stock counts.

TRIMS facilitates integration with various third-party applications such as Magento, Shopify, WooCommerce, ChannelAdvisor and more. Pricing is available on monthly as well as annual subscriptions and support is extended via phone and other online measures.

Do you work for TRIMS? [Manage this product listing](https://www.g2.com/products/trims/claim_requests/new?auto=true)

Wondering if TRIMS is right for your organization?

Our Point of Sale Software selection experts can help you in 15 minutes or less.

## TRIMS User Interface

## Popular TRIMS Alternatives

Main Product

TRIMS

4.4

[(28)](https://www.softwareadvice.com/retail/trims-profile/reviews/)

Ratings Breakdown

-   4.0Ease of use
-   4.14Value for money
-   4.57Customer support
-   4.25Functionality

Pricing

Starting at £69.00 per month

Get Price

Alternative Product

[Restroworks](https://www.softwareadvice.com/product/77505-Restroworks/)

4.9

[(679)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.65Value for money
-   4.72Customer support
-   4.79Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/)

4.6

[(390)](https://www.softwareadvice.com/retail/boulevard-profile/reviews/)

Ratings Breakdown

-   4.60Ease of use
-   4.51Value for money
-   4.65Customer support
-   4.39Functionality

Pricing

Starting at $159.00 per month

Get Price

Alternative Product

[Shopify](https://www.softwareadvice.com/retail/shopify-profile/)

4.5

[(6718)](https://www.softwareadvice.com/retail/shopify-profile/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.29Value for money
-   4.35Customer support
-   4.43Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[Square Point of Sale](https://www.softwareadvice.com/retail/square-point-of-sale-profile/)

4.6

[(3038)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.34Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

[GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)

4.8

[(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.75Value for money
-   4.75Customer support
-   4.68Functionality

Pricing

Starting at $24.00 per month

Get Price

## TRIMS Pricing and Plans

Starting price: £69.00 per month

Free Trial

Free Version

Basic

£69.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## TRIMS Features

-   Popular features found in Point of Sale
    
    Accounting Integration
    
    Barcode/Ticket Scanning
    
    Customer Accounts
    
    Discount Management
    
    eCommerce Management
    
    Electronic Payments
    
    Electronic Signature
    
    Gift Card Management
    
    Inventory Management
    
    Multi-Location
    
    Order Management
    
-   More features of TRIMS
    
    API
    
    CRM
    
    Customer Database
    
    Customizable Reports
    
    Data Import/Export
    
    Email Marketing
    
    Layaway Management
    
    Loyalty Program
    
    Mail Order
    
    Merchandise Management
    
    Mobile App
    
    Multi-Currency
    
    Ordering Automation
    
    Payment Processing
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Promotions Management
    
    Purchase Order Management
    
    Receipt Management
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Retail Inventory Management
    
    Retail POS
    
    Returns Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Search/Filter
    
    Stock Management
    
    Third-Party Integrations
    
    Transaction History
    
    Warehouse Management
    

## TRIMS Integrations

WooCommerce

Integration rated undefined from -1 review

Adobe Commerce

Integration rated undefined from -1 review

Descartes Peoplevox

Integration rated undefined from -1 review

Rithum

Integration rated undefined from -1 review

Shopify

Integration rated undefined from -1 review

## TRIMS User Reviews

## TRIMS customer ratings

- Overall rating: 4.4/5
- Total reviews: 28

### Rating distribution

- 5 stars: 14 reviews (50%)
- 4 stars: 10 reviews (36%)
- 3 stars: 4 reviews (14%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4/5
- Value for money: 4.1/5
- Customer support: 4.6/5
- Functionality: 4.3/5

---

### Trims by Touch Retail review

- Overall rating: 5/5
- Reviewer: Damian H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

it's an amazing system that i personally rate as better than most that i've used,

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system is so easy and simple to use, set up completely for an inexperienced user. everything is set up similar to apps on your phone or computer.

#### Cons

i sometimes struggle to report in vision, wish i could build my own reports from scratch. But i know this is more advanced use of the system.

#### Vendor response

Thank you for the comments Damian. It's lovely to have Nordic Outdoor using our system, and it's a pleasure working with you. We are continuously improving our offering and hope to have yet more great tools available for you soon! Thanks again for taking the time to review.

Replied March 2019

---

### Great Solution

- Overall rating: 5/5
- Reviewer: simon w.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's been very good, once we were over the initial learning curve. TRIMS allows us to manage our stock effectively, while giving us a clear picture of how each part of the business is performing by time and by date, 24/7. TRIMS is a very comprehensive piece of software - our advice would be to simplify it, until you learn what it can do, and then increase its footprint in your business in bite size chunks, because once it is something you are familiar with, you'll genuinely wonder how you've ever done without it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

TRIMS offers us a comprehensive picture of our current stock and of the performance of our business at any given time, now or in the past. It's integrated superbly well with our website, enabling us to immediately stop selling online when we have run out of stock. We would warmly recommend Touch Retail, who have been superb partners from the word go.

#### Cons

The software is very comprehensive, so it can take some time to get to grips with it, but if you request it, the TRIMS team can simplify your experience so that the system only gives you what you want and need, with the option to improve your user experience as you become more familiar with the platform.

#### Vendor response

Simon, it's an absolute pleasure to read your comments. The whole reason we develop retail software is to try and make retailers lives easier, so reading reviews like this really makes it all worthwhile. I will ensure the rest of the team read this and thanks for taking the time to comment, and for being so supportive of our efforts.

Replied March 2019

---

### review

- Overall rating: 3/5
- Reviewer: Mark R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ok

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Relative ease when the system works properly

#### Cons

Can sometimes be extremely slow.. They do not offer the ability for a retailer to run a 3 for 2 promotion.. fairly basic retailing promotion these days.. they do not have an SLA for when they will get back to you

#### Vendor response

Thanks for taking the time to review our software. We have recently introduced a Checkout Rules system that allows most styles of promotion to be triggered at the point of checkout, either at the stores or through a website (if your web developer integrates this). So get in touch with the support team and they can explain more about how this works. Hope that helps.

Replied April 2019

---

### Overall great system

- Overall rating: 5/5
- Reviewer: Alex R.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

You need to have patience and be willing to learn how to use the system but once you know your way around it it's fantastic and i've already recommended it to other retailers.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The trims back end software has a lot of very useful features and is quite easy to use once you understand the basics. It has a modern look and layout which make it more intuitive to use than other options we looked at before decided to go with Touch Retail.

#### Cons

While the ticket system for technical issues works well and the team in support work on problems quickly, communication could be improved. The causes of any crashes or faults are never explained, instead just an email saying the ticket has been resolved. This would probably be okay most of the time but often it's for an ongoing issue.

#### Vendor response

Thanks for the positive review, it is great to hear that you are getting on well with the system, and that it is of real benefit to your business. We take on-board any comments and I will talk to the team about explaining the cause of any issues, should you get any. Your point about having patience and be willing to learn is very true. Our previous software Rapidstock, was very very easy to use but had limited functionality. TRIMS has been written to do a lot more, and be very flexible, and inevitably that is going to be more difficult to use. But that is what we wan't, a much more powerful system. And I think we have hit the right balance - but we do always keep adding in thing to make it easier. Thanks again!

Replied April 2019

---

### TRIMS is helping us to steamline our stock system and give seamless integration to our website.

- Overall rating: 5/5
- Reviewer: Anna S.
- Verified reviewer: Yes
- Industry: Sporting Goods
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We had a very tricky problem for TRIMS to solve as we were merging two businesses together and had two separate stock systems, we were also planning on launching two new websites at the same time. This was a tough situation that TRIMS helped us to resolve. The staff were amazing and helped us through every step of the way. We are now a year into using TRIMS and have got to grips with the system quickly.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the way you can customise the product records to work best for you, giving you a system that is easy to work with. I also like the reporting as it can keep me up to date on sales by brand, department etc.

#### Cons

The reports take a while to build and ideally could do with being quicker. It can feel like a lot of steps to adjust a record if you need to.

#### Vendor response

Hi Anna. Thanks very much for taking the time to review our software. Lovely to be working with you and it's great to hear that you are getting real positive benefit from using TRIMS. We are doing all we can to speed up reporting, it can be difficult with the system being so flexible. But we are making progress. If you are not already scheduling emailed reports, it is worth doing so because you can then have your reports sat in your inbox waiting for you. Thanks again for the positive comments!

Replied March 2019

---

### Best Software Move

- Overall rating: 5/5
- Reviewer: Shirley G.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

New features are constantly being introduced to keep up with retailers needs - they developed several new add-ons that we required to enable us to move from our previous stock system with no hardships. We have now integrated our new website with Trims through woo commerce , which couldn't have been simpler! On top of that the level of support that we have from both Touch Retail and The IT Department (Wexford) is second to none.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Being able to import orders from suppliers directly into Trims, which then sets up both the order & the new products is such a time saver. Bulk editing groups of products, versatility of reports, promotions for tills.. the list of benefits is endless.

#### Cons

So many features & report options - I don't have enough time to make full use of them!!

#### Vendor response

Thank you for the fantastic review, very much appreciated. It is great to hear that the system is working so well for you, makes us really happy and I will certainly get the team to read your comments. Good luck with the recently launched WooCommerce integration! Thanks again!

Replied April 2019

---

### TRIMS

- Overall rating: 5/5
- Reviewer: Qasim J.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall we are able to control stock very well. We can see from the point where it is booked in, to the point where it is sold and everywhere in between. It also allows us to track and report sales of styles across various departments. It integrates well with our online system. The new features being developed constantly are great too. Very much looking forward to using the WMS part of this.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It is quick and easy to use software for our business. It allows us to control our stock and and report accordingly. It integrates well with our other platforms and there are constantly new developments.

#### Cons

The reporting is difficult to use sometimes with some settings. Would like more configuration on reports and perhaps integrations with our online platform. Examples include sell through % based on overall stock, perhaps linking with online conversion rates / page views etc, cover required adjustments to fit our business.

#### Vendor response

Thanks for taking the time to review the software, it is great to hear very positive comments. Happy it is working well within the business. Interesting idea regarding integration with page views, we will have a look at what is possible! Thanks again.

Replied April 2019

---

### Long term user

- Overall rating: 5/5
- Reviewer: Andrew C.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Happy with TRIMS although we could always be informed about advances of hardwear, scanners, tills etc via Email or social media.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 3/5

#### Pros

I can pick up sales data when not in the office, easy to add stock and view sales on screen.

#### Cons

Producing paper reports is long winded and not always in a simple layout to read. Updates - information about these would be useful - they just happen but not always sure what they are.

#### Vendor response

Hi Andrew. Thanks for taking the time to review our software. I know you've been using our products for many years and that speaks volumes. I wanted to make sure you were aware of our social media channels - check our website www.touchretail.co.uk where you will find the links in the bottom section. We do post about various enhancements there. The best way to keep up to date is by following our update channel on twitter @TRIMS_updates - we have been a little slow updating this recently, but plans are in place to spend more time on it! So start following, and watch this space. Thanks!

Replied March 2019

---

### Good system overall

- Overall rating: 4/5
- Reviewer: Michael W.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

The system as a whole works well and unlike what we had before it is very stable and I cannot recall any outages. The cloud based element is a big plus and if you have any issues even out of hours they pick up every time. New features do seem to take a lot longer than I (or they) anticipate but I wouldn't let this sway a decision to use or not to use.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Cloud based Regular updates Stable Out of hours support

#### Cons

Inability to search deleted items New features can take a long time to come to fruition Reports are not intuitive

#### Vendor response

Hi Michael, thank you for taking the time to review our software - it is great to have you on board. With the maturity of the system and our expanding development team we are certainly making improvements in the time it takes to introduce new features. I know you are looking forward to seeing our WMS module which is currently being tested in a live environment - so this will be available to you soon. Thanks for the great comments!

Replied March 2019

---

### Couldn’t be without it!

- Overall rating: 4/5
- Reviewer: Karen F.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Fantastic software - we couldn’t manage without it! Have recommended it to lots of people already. Love the way it suits our business and individual requests can be catered for.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Allows us to see what we need to purchase and what our bestsellers are. Easy to use POS and customer accounts mean customers come back to use their points. Can use the software across our two locations and transfer stock easily. Support respond quickly to any issues and questions we raise.

#### Cons

Back office can be a bit slow and sometimes updates change things that are apparent until an issue arises.

#### Vendor response

Thank you for the kind words Karen. 'Couldn't be without it!' is a fantastic phrase to hear! It is great to have Foundations as a customer and we will continue to improve and deliver, to ensure you always feel this way. Thanks for taking the time to review.

Replied March 2019

---

Showing 1 - 10 of 28 Reviews

[See All Reviews](https://www.softwareadvice.com/retail/trims-profile/reviews/)

## TRIMS Popular Comparisons

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