---
title: "Tripleseat Software Overview 2026 - Features & Pricing"
description: "Review of Tripleseat Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/retail/tripleseat-profile/"
page_type: "product"
language: "en"
publication_date: "2026-09-14"
---

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Tripleseat

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Overview

[Reviews](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/)[Alternatives](https://www.softwareadvice.com/event-management/tripleseat-profile/alternatives/)

# Tripleseat Review

Custom quote 1 plan

Updated September 14, 2026

Written by [David Jani](https://www.softwareadvice.com/resources/author/david-jani/)

Content Analyst

Edited by [Parul Sharma](https://www.softwareadvice.com/resources/author/parul-sharma/)

Editor

Wondering if Tripleseat is right for your organization?

Our Brewery Software selection experts can help you in 15 minutes or less.

On this page

-   Our Summary
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   Key Sentiments
    
-   User Reviews
    
-   Frequently Asked Questions
    
-   Popular Comparisons
    

## Our Summary

Tripleseat

4.7

[(576)](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/)

Pros:

-   Event organization
-   Client communication

Cons:

-   Customer support
-   Glitches and bugs

Pricing

Pricing available upon request

### What is Tripleseat:

Tripleseat is event management software for restaurants, hotels, meeting centers, and other event-hosting venues. Its tools streamline scheduling and booking, billing and payment, and reporting. Tripleseat enables venues to keep all event information in a single place to meet client needs.

### Why we like Tripleseat:

With a strong verified user review rating of 4.7 out of 5 overall (and in the customer support subcategory), Tripleseat was named a FrontRunner in our [top event management software guide](https://www.softwareadvice.com/event-management/). The platform’s top features, according to users, are its event calendar, reporting and analytics, and scheduling functionality.

### Who should use Tripleseat:

Tripleseat is for businesses that provide private dining or meeting spaces or host events, such as restaurants, banquet halls, museums, breweries, and entertainment venues. It is popular among small to midsize businesses, with half of verified reviewers coming from firms with 11-200 employees.

Wondering if Tripleseat is right for your organization?

Our Brewery Software selection experts can help you in 15 minutes or less.

## Tripleseat User Interface

## Popular Tripleseat Alternatives

Main Product

Tripleseat

4.7

[(576)](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.62Value for money
-   4.69Customer support
-   4.48Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)

4.6

[(5841)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/)

Ratings Breakdown

-   4.61Ease of use
-   4.46Value for money
-   4.32Customer support
-   4.51Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Whova](https://www.softwareadvice.com/event-management/whova-profile/)

4.8

[(2509)](https://www.softwareadvice.com/event-management/whova-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.61Value for money
-   4.63Customer support
-   4.70Functionality

Pricing

Available upon request

Get Price

Alternative Product

[monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Cvent Event Management](https://www.softwareadvice.com/nonprofit/cvent-profile/)

4.5

[(1099)](https://www.softwareadvice.com/nonprofit/cvent-profile/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   4.16Value for money
-   4.51Customer support
-   4.34Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Wix](https://www.softwareadvice.com/crm/wix-profile/)

4.4

[(10819)](https://www.softwareadvice.com/crm/wix-profile/reviews/)

Ratings Breakdown

-   4.46Ease of use
-   4.31Value for money
-   4.22Customer support
-   4.27Functionality

Pricing

Starting at $17.00 per month

Get Price

## Tripleseat Overview

Tripleseat is an event management platform designed for restaurants and unique venues. It helps hospitality businesses, including restaurants, bars, nightclubs, hotels, catering companies, breweries, and wineries streamline the event booking and planning process.

Tripleseat offers features to help businesses capture, manage, and convert event leads. It provides a centralized lead dashboard, automated lead responses, and detailed lead analytics. The platform also includes online booking calendars, event management tools, automated document creation, and 3D venue visualizati...

ons to enhance productivity and deliver a streamlined event planning experience. To support data-driven decision making, Tripleseat features a real-time data dashboard, lead and sales reporting, customer relationship management data, and custom reporting capabilities. These analytics tools give hospitality businesses the insights needed to refine marketing strategies, optimize sales processes, and deliver exceptional event experiences that drive repeat business and increased revenue.

## Tripleseat Pricing and Plans

Tripleseat has one plan. Basic is custom-priced.

Basic

Custom Quote Available

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Tripleseat pricing compare to alternatives?

Explore how Tripleseat's pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Tripleseat4.7[(576)](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 |
| [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)4.6[(5,841)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/) | Free | Not available | Available | 4.5 |
| [Whova](https://www.softwareadvice.com/event-management/whova-profile/)4.8[(2,509)](https://www.softwareadvice.com/event-management/whova-profile/reviews/) | Pricing available upon request | Available | Not available | 4.6 |
| [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) | $9.00 /user/mo | Available | Available | 4.3 |
| [Cvent Event Management](https://www.softwareadvice.com/nonprofit/cvent-profile/)4.5[(1,099)](https://www.softwareadvice.com/nonprofit/cvent-profile/reviews/) | Free | Available | Available | 4.2 |

Tripleseat4.7[(576)](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/)

* * *

Starting price

Pricing available upon request

Free trial

Not available

Free version

Not available

Value For Money

4.6

-   [Eventbrite](https://www.softwareadvice.com/ticketing/eventbrite-profile/)4.6[(5,841)](https://www.softwareadvice.com/ticketing/eventbrite-profile/reviews/)
    
    * * *
    
    Starting price
    
    Free
    
    Free trial
    
    Not available
    
    Free version
    
    Available
    
    Value For Money
    
    4.5
    
-   [Whova](https://www.softwareadvice.com/event-management/whova-profile/)4.8[(2,509)](https://www.softwareadvice.com/event-management/whova-profile/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.6
    
-   [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)
    
    * * *
    
    Starting price
    
    $9.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.3
    
-   [Cvent Event Management](https://www.softwareadvice.com/nonprofit/cvent-profile/)4.5[(1,099)](https://www.softwareadvice.com/nonprofit/cvent-profile/reviews/)
    
    * * *
    
    Starting price
    
    Free
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.2
    

## Tripleseat Features

Drawn from insights across 576 verified reviews, we've outlined Tripleseat's best and worst rated features and how they stack up against the average rating.

Tripleseat's score

Category average

Tripleseat's Best Rated Features

Invoice Management

5.0

5.0 category average

Contract/License Management

4.92

4.65 category average

Event Calendar

4.88

4.69 category average

Tripleseat's Worst Rated Features

Mobile Access

3.88

3.82 category average

Social Promotion

4.29

3.31 category average

Billing & Invoicing

4.29

3.97 category average

-   Popular features found in Brewery
    
    Billing & Invoicing
    
    For Breweries
    
    Inventory Management
    
    Multi-Location
    
    Order Management
    
    Production Tracking
    
    Recipe Management
    
    Sales Order Management
    
    Summary Reports
    
    Third-Party Integrations
    
-   More features of Tripleseat
    
    2D/3D Designing
    
    360-Site Stream
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Agenda Management
    
    Alerts/Notifications
    
    Attendance Management
    
    Attendee Management
    
    Attendee Tracking
    
    Audience Engagement
    
    Automated Scheduling
    
    Availability Management
    
    Banquet Management
    
    Barcode/Ticket Scanning
    
    Booking Management
    
    Budget Management
    
    Calendar Management
    
    Calendar Sync
    
    Campaign Management
    
    Collaboration Tools
    
    Communication Management
    
    Conferences/Conventions
    
    Confirmations/Reminders
    
    Contact Management
    
    Contract/License Management
    
    Cost Management
    
    Credit Card Processing
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Synchronization
    
    Design Management
    
    Diagramming
    
    Document Management
    
    Document Storage
    
    Drafting
    
    Dynamic Pricing
    
    Electronic Payments
    
    Electronic Signature
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Email Tracking
    
    Event Calendar
    
    Event Management
    
    Event Marketing
    
    Event Registration
    
    Event Scheduling
    
    Event Ticketing
    
    Exhibit/Vendor Management
    
    Facility Management
    
    File Sharing
    
    Financial Analysis
    
    Food & Beverage Management
    
    For Catering Businesses
    
    Forecasting
    
    For Training/Education
    
    For Wineries
    
    Functions/Calculations
    
    Historical Reporting
    
    iCalendar Support
    
    Image Editing
    
    Interactive Reports
    
    Invoice Management
    
    Kitchen/Menu Management
    
    Lead Capture
    
    Lead Distribution
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    Marketing Automation
    
    Mobile Access
    
    Multi-Channel Management
    
    Multi-Channel Marketing
    
    Multi-Channel Sync
    
    Multi-Facility
    
    Multiple File Format Support
    
    Notes Management
    
    Online Booking
    
    Online Ordering
    
    Online Payments
    
    Online Registration
    
    Payment Processing
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Project Management
    
    Promotions Management
    
    Proposal Generation
    
    Quotes/Estimates
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Recurring Orders
    
    Registration Management
    
    Reminders
    
    Rendering
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Room Block Management
    
    Room Booking
    
    Room Visualization
    
    Sales Forecasting
    
    Sales Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Scheduling
    
    Search/Filter
    
    Seating Map
    
    Segmentation
    
    Self Service Portal
    
    Site Analysis
    
    Social Media Integration
    
    Social Promotion
    
    Surveys & Feedback
    
    Task Management
    
    Template Management
    
    Territory Management
    
    Third-Party Integration
    
    Ticketing
    
    Transaction History
    
    User Management
    
    Utilization Reporting
    
    Venue Management
    
    Video Layouts/Views
    
    Vineyard Management
    
    Wait List Management
    
    Web Forms
    
    Website Integration
    
    Website Management
    
    Weddings/Parties
    
    Workflow Management
    

## Tripleseat Integrations

Based on 576 verified reviews, we've identified products most frequently integrated withTripleseat.

Stripe Payments

Integration rated 5.0 from 9 reviews

SevenRooms

Integration rated 3.6 from 7 reviews

Microsoft Outlook

Integration rated 5.0 from 6 reviews

OpenTable

Integration rated 4.8 from 5 reviews

Google Calendar

Integration rated 4.5 from 2 reviews

Toast POS

Integration rated 5.0 from 2 reviews

See all 33 integrations

## Tripleseat Key Sentiments

We analyzed 576 verified reviews for Tripleseat to find out what actual users really think.

Most Positive Sentiments

Client communication

75% Positive

17% Neutral

8% Negative

Users appreciate Tripleseat for simplifying client communication, making it easy to track conversations and share important documents. They find the client portal particularly useful for providing clients with up-to-date information and ensuring everyone is on the same page. Reviewers also value the software's user-friendly interface, which enhances the overall client experience.

Event planning

71% Positive

22% Neutral

7% Negative

Tripleseat is invaluable for streamlining event planning and management, according to reviews, making it easier to handle multiple events and stay organized. Users appreciate the user-friendly interface, allowing efficient communication and coordination among team members. Reviewers highlight the software's ability to keep all event information in one place, enhancing productivity and collaboration.

Event booking

61% Positive

28% Neutral

11% Negative

Reviewers praise Tripleseat for its effective communication tools, which facilitate seamless coordination between front-of-house and back-of-house teams. They find the software's templates helpful in booking events and appreciate its positive impact on event sales. Users also note that Tripleseat helps venues and restaurants generate income by improving overall event management processes.

Least Positive Sentiments

Email management

24% Positive

33% Neutral

43% Negative

Users often experience issues with emails being filtered into clients' spam folders, which can lead to missed opportunities. Additionally, some users find the email functionality lacking, with challenges in managing email threads and ensuring all recipients are visible. However, they like that Tripleseat centralizes email communication, making it easy to track client interactions and see when emails are read.

Contract management

34% Positive

41% Neutral

25% Negative

Although users value Tripleseat's ability to facilitate electronic signatures and customizable contracts, making the contract management process more efficient, some reviews note inconsistencies in contract execution and challenges with ensuring all contract features meet their needs. However, users appreciate the ease of sending and signing contracts digitally, which saves time and effort.

Payment processing

43% Positive

35% Neutral

22% Negative

Tripleseat's integrated payment processing features, which streamline the billing and invoicing process, are valued by users. Reviewers find taking payments online convenient and beneficial for financial management. However, they mention difficulties with financial integration and express concerns about subscription fees and the complexity of the payment process.

## Tripleseat User Reviews

## Tripleseat customer ratings

- Overall rating: 4.7/5
- Total reviews: 576

### Rating distribution

- 5 stars: 428 reviews (74%)
- 4 stars: 124 reviews (22%)
- 3 stars: 12 reviews (2%)
- 2 stars: 6 reviews (1%)
- 1 star: 6 reviews (1%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.6/5
- Customer support: 4.7/5
- Functionality: 4.5/5

---

### WearhouseTeam Lead

- Overall rating: 5/5
- Reviewer: Bobby K.
- Industry: Warehousing
- Company size: 51-200 employees
- Product usage: less than 1 year · monthly
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with Tripleseat was positive. It streamlined event management, kept client and booking information organized, and made team collaboration easier

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The intuitive interface and centralized event-management tools made it easy to organize bookings, communicate with clients, and keep event details in one place.

#### Cons

The reporting and customization options could be more flexible, and some workflows felt cumbersome when managing complex events or making last-minute changes.

---

### Great features and interface!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: 1-3 years · weekly
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, my experience with TripleSeat was very positive. It was a valuable tool for hospitality event management and helped keep event details, planning, and layouts organized. The event layout capabilities were particularly useful and made it easier to communicate the vision and logistics of an event to the teams responsible for executing it.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

TripleSeat was a great tool for managing events in the hospitality industry. One of the features I found most useful was the ability to create and manage detailed event layouts. Being able to visualize the setup and clearly organize the different elements of an event made it much easier to coordinate with internal teams and ensure everyone understood the event plan. It was especially helpful for keeping event details organized in one place.

#### Cons

The system could take some time to learn, particularly when managing more detailed events and navigating all of the available features. Some of the functionality felt more complex than necessary for simpler events, but once I became familiar with the system, it was much easier to use.

---

### Easy to use!

- Overall rating: 5/5
- Reviewer: Courtney T.
- Industry: Hospitality
- Company size: 501-1000 employees
- Product usage: 3-5 years · daily
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great experience. The events department preferred this software over the others that we demoed. Would recommend to anyone looking.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Security was great. We used this product for events at our business and we never had to worry about any security threats with people's personal info. It was also very user friendly, staff and management used it with ease. We never needed to involve IT for any help.

#### Cons

It was a little more costly than other options. It would have been great to see a better deal provided for using this software at multiple locations.

---

### Event planning helper

- Overall rating: 5/5
- Reviewer: Aireanne T.
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, our experience with Tripleseat has been very positive. It streamlines the entire event process from booking to execution, and keeps everything organized in one place, which saves time and reduces back-and-forth. Once you get past the initial learning curve, it becomes a really efficient tool that helps manage multiple events and improves overall workflow and communication.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

We really like how Tripleseat keeps everything organized around each event proposals, menus, contracts, and communication all in one place. It’s especially helpful for fully custom catering since it allows flexibility without losing structure. Setup can take some time, but once it’s running, it streamlines the entire booking and planning process.

#### Cons

Steep learning curve at first Pricing can be high for smaller businesses Some features feel more venue-focused than catering-specific

---

### The Sales and Catering Power Couple That Streamlines Our Hotel Operations

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 3-5 years · daily
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Tripleseat combined with Opera PMS has completely transformed our workflow. It bridges the gap between our sales team and the operations team, ensuring everyone is looking at the same numbers. The ability to manage events and room blocks in one cohesive flow makes the investment incredibly worthwhile. It allows us to focus on selling and servicing our guests rather than getting bogged down in administrative data entry. It is an essential tool for any modern hotel looking to maximize efficiency.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The absolute standout feature for us is the integration with Opera PMS. It is a massive time saver because we no longer have to manually duplicate data between our sales system and the front desk software. When we build a room block in Tripleseat, it pushes to Opera seamlessly, which eliminates human error and keeps our inventory accurate in real time. The Ease of Use is fantastic compared to legacy systems. The interface is modern and intuitive, so new sales managers pick it up very quickly. Customer Support has been stellar, especially when we were initially configuring the mapping between the two systems to ensure revenue codes matched up perfectly. Outstanding value for the money involved!

#### Cons

While the integration is powerful, the setup phase requires a lot of attention to detail to get right. If you do not map your room types correctly from the start, you can run into syncing errors that take time to troubleshoot. The Value for Money is there, but it is definitely a premium price point, so smaller independent hotels might find the cost a bit high. Also, the data sync usually happens on a schedule rather than being instantly live every single second, so you have to be patient if you make a last minute change.

---

### 10/10 No notes!

- Overall rating: 5/5
- Reviewer: Mai M.
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

10/10! I have enjoyed the most wonderful experience with TripleSeat and can't imagine ever going back to another platform!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have become the BIGGEST fan of Tripleseat! I use it daily for my event management and it is truly the most user friendly platform I have had the pleasure of using! It keeps my completely on task, provides quick and user friendly proposals to clients and allows me to keep up with contracts and invoicing easily! I truly could not be happier to have implemented this platform at my small company!

#### Cons

NO cons! Truly! I was nervous as I am always anxious about using new platforms but I picked this up with ease and now can't imagine life without it!

---

### Still learning new tricks!

- Overall rating: 5/5
- Reviewer: Mai M.
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: April 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

The experience remains incredibly user friendly which is truly the best part about the platform. Not all clients are very tech savvy and sometimes, neither am I! The ease of the different functionalities, especially the new use of TripleSeat direct has proven to be a truly fantastic feature!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I actually think it possible, I like it even MORE now!As a company we have started using the TripleSeat direct feature for delivery options and it too remains SO user friendly for both back end internal use and client facing UX.

#### Cons

The only challenge is that with Tripleseat direct, it only allows you to add additional items (like rentals, or unique aks) as "Special Requests" and I worry about the kitchen missing those items!

---

### Tripleseat Review

- Overall rating: 4/5
- Reviewer: Cristina C.
- Industry: Museums and Institutions
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall I enjoy using it. It was easy to learn and to teach others how to use.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Event profiles automatically updating with changes. Ease of use.

#### Cons

Cannot connect with other programs like Tessitura which is our accounting system.

---

### Tripleseat

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

I love all the features it provides in organizing upcoming events and keeping them organized

#### Cons

It did take a bit of a curve to learn about all the features but once learned it was easy to use

---

### Amazing platform

- Overall rating: 5/5
- Reviewer: Brett M.
- Industry: Museums and Institutions
- Company size: 51-200 employees
- Product usage: 1-3 years · daily
- Reviewed: May 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It makes quoting, customer communication, BEOs, invoicing and taking payments so easy! I’d recommend to all planners at a venue.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

So easy to use. They have thought of everything and then some. Everything I need is all in one place.

#### Cons

Sometimes emails can end up in a clients spam folder, if their company has a firewall. Other than that, nothing.

---

Showing 1 - 10 of 576 Reviews

[See All Reviews](https://www.softwareadvice.com/event-management/tripleseat-profile/reviews/)

## Tripleseat FAQs

-   Is Tripleseat a CRM?
    
    Tripleseat is not specifically a customer relationship management (CRM) solution, but it does have features that streamline certain customer interactions. For instance, it stores customer contact data, aligning it with the events the customer has hosted in the past and scheduled for the future.
    
-   How much does a Tripleseat cost per year?
    
    Tripleseat doesn’t publish a specific cost per year, but you can reach out to the company to ask about different options. The amount you pay will vary based on a few different factors. For instance, if you manage multiple venues, you may have to pay more than someone who only runs a single establishment.
    
-   Does Tripleseat integrate with Toast?
    
    Tripleseat does not include Toast restaurant management software among its list of integration partners (and vice versa). However, you may be able to use a third-party product for some limited integration of Toast and Tripleseat data. Tripleseat does have about 50 integration partners on its site, including DoorDash, OpenTable, and Square.
    
-   What companies use Tripleseat?
    
    A wide variety of companies in the hospitality sector use Tripleseat, including hotel chains, banquet facilities, and cultural institutions that rent out space. Tripleseat doesn’t publish a comprehensive list of its clients, but businesses that need to plan and book events use the software.
    
-   Is Tripleseat a POS?
    
    No, Tripleseat is not a point-of-sale (POS) solution. You can use it to process payments, but its primary purpose is to help users plan for events, organize their spaces to meet attendees’ needs, and book events. You can integrate Tripleseat with a dedicated point-of-sale solution, however.
    

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