WE love using and integrating Tripleseat to our events here at Cheekwood. Tripleseat is easy to use and the support is right on the money.

Tripleseat is immensely helpful in not overbooking and being able to plan ahead in terms of revenue coming in and tracking client retention.

The chef BEO includes the bar information which is unnecessary and can be confusing. According to everyone I've spoke with this is unavoidable and there is nothing they can do about it.

The annoying, time wasting and the unnecessary notifications. I have nightmares about those dreadful notifications.

The best part about Tripleseat is the ease of use.

Its a great database for event management in the hospitality industry and great tool to communicate with clients or potential future clients.

Customer Service and Use Are Amazing. Really love the easy of the auto generating forms.

Speed in dealing with Guests is great - I have been happy implementing Gather at over 15 locations.

Sometimes the information we put in the system is also not updated properly and we need to refresh the page a few times. We've missed or messed up catering orders for that reason.

The customer service if I ever have a question or issue that needs sorting is quick and helpful. I use this software daily and I love using it.

Costumers love the ability to sign contracts online and the ease of communications. I have worked with several different software and TripleSeat is definitely my favorite.

Love almost every aspect of Tripleseat. The templates are great.

I really love the ease of making quotes, pulling together events, and sharing with the team, etc.

The only negative thing I would have to say is the discussions software usage with email servers.

It's easy to use, relatively intuitive (once you get the hang of it) and my experience with my account rep has been amazing.

Marketing it can integrate with Mailchimp which is great but that is not enough for exposure.

The integration with Mailchimp is simple. Their is a way of storing CC cards for clients which is a nice feature.

Features are constantly added and improved on. But most of all, customer support is the best ever.

I love the calendar view. It is so easy to login and get an overvie of what your day looks like.

Weekly and daily digests can be great reporting for the team. Integration with Stripe payments is easy to use.

Like before, we love the contract editing possibility. I also love the notifications and reminders that you can set for yourself.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

#1 Guest and Event Management Software for Hospitality

Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload.

Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events.

Who We Serve

With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments:

-Fine Dining
-Casual Dining
-Catering
-Bar & Nightclub
-Hotels
-Fast Casual
-Enterprise

Our Products

-Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency.

-Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations.

-EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business.

-Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers a simple online booking solution from your website, social media, or EventUp.com.

LongDescription

Vineyard Management

Cataloging/Categorization

iCalendar Support

User Management

Electronic Payments

Payment Processing

Multi-Channel Management

Kitchen/Menu Management

Lead Capture

Room Inventory

Customizable Reports

Document Storage

Proposal Generation

Customer Service Analytics

Contract/License Management

Confirmation/Reminders

Reservations Management

Credit Card Processing

Invoice Management

Transaction History

Lead Distribution

Pipeline Management

Sales Management

Communication Management

Customer Database

Registration Management

Calendar Management

Customizable Fields

Room Booking

Conferences/Conventions

Template Management

Scheduling

Action Item Tracking

Email Templates

Multi-Location

Contact Management

Booking Management

Email Marketing

Mobile Access

Online Payments

Meeting Room Booking

Real Time Data

Performance Metrics

Routing

Room Availability Schedule

Channel Analytics

Marketing Automation

Event Scheduling

Social Media Integration

Lead Segmentation

Internal Meetings

Real-Time Updates

Source Tracking

Website Integration

Budgeting/Forecasting

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Predictive Analytics

Reminders

Multi-Channel Sync

Event Management

Availability Management

Customizable Templates

Calendar Sync

Billing & Invoicing

Customer Management

Lead Nurturing

Multi-Facility

Event Calendar

Discount Management

Customizable Branding

Reporting/Analytics

Food & Beverage Management

Contact Database

Billing Rate Management

Lead Qualification

Room Block Management

Banquet Management

Restriction Management

Quotes/Estimates

Social Promotion

Customer History

Third-Party Integrations

Microsoft Outlook Integration

Task Management

Weddings/Parties

Document Management

Email Response Control

Search/Filter

Electronic Signature

Wait List Management

Data Import/Export

Self Service Portal

Sales Reports

Historical Reporting

Contact Tripleseat for full pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Tripleseat

In Person

Live Online

Webinars

Documentation

Videos

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



Tripleseat vs ZENOTI

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons