Tylernet Software

Tylernet Software

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About Tylernet

Tylernet Retail is a cloud-based point of sale, inventory and accounting management solution that helps retailers improve profits and grow business. The application does employee management for retailers by automating payroll as well as commissions. The accounting feature helps in handling accounts payable, purchase orders, and asset depreciation. The delivery processing features allow retailers to take orders and ship directly to the customers. Tylernet Retail offers a barcode scanner to add items to a transaction or an SKU in the warehouse. The barcode scanner helps the inventory manager in locating items stored in the warehouse. The software provides a search functionality where managers can search for a particular product and the quantity available by entering ...
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Point of Sale

Tylernet User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3.5

Value for money

2

Customer support

4

Functionality

4

Showing 8 reviews

Edward

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

4.5

Ease-of-use

out of 5
5

Customer support

out of 5
4.5

Functionality

out of 5

July 2015

Stewart's Tyler net since 1999

Pros

We like how we can keep history of customer purchase and serialized inventory. The people at Tyler net are very friendly and helpful

Cons

It only likes capital letters in original format and goes back and forth in GUI. System only recognizes caps

Connie

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

3.5

Ease-of-use

out of 5
4.5

Customer support

out of 5
4

Functionality

out of 5

July 2015

Review of Tylernet

Pros

The software integrates all aspects of accounting. Information from Inventory, Sales, Accounts Payable, Accounts Receivable & Payroll is directed automatically to the General Ledger without time consuming entries. It's helped us manage control of our inventory and productivity. It allows us many options for payroll, salaries, hourly, commissions figured on a variety of scales. The ability to write reports yourself and pull the information you need into the format you want is invaluable.

Cons

While they are in the process of becoming more of a windows looking environment, much of the system is not. It's difficult when training new employees. The inability to run the system efficiently in a mobile setting can be problematic in some circumstances.

Anonymous

Company size: 201-500 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
2

Ease-of-use

out of 5
3

Functionality

out of 5

March 2020

Not Made For The Modern Age

I would suggest a more modern option for your POS.

Pros

It gets the job done and gives you the features you need to run your business from inventory to sales, building orders, etc.

Cons

The learning curve is brutal. The system is built on DOS and training new people is long and tedious. It's not intuitive and has so many quirks. A rule for one screen is different in another.

Jeff

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

4.5

Ease-of-use

out of 5
4.5

Functionality

out of 5

July 2015

User friendly and easy to navigate

Pros

Software is very easy to navigate and is very user friendly, titled and easy to read and understand categories i believe are most important for navigating. The vendor is very easy to work with.

Cons

It seems that the system goes down a little too often although i think sometimes that may be on our end, easy enough to reboot with no lost data.

Jason

Company size: 1,001-5,000 employees

Industry: Education Management

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
4

Functionality

out of 5

September 2019

Works decently

Pros

Does what I need it do and functions good.

Cons

None to really speak of that stick out to me.

Anonymous

Company size: 201-500 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

December 2021

Good for small business, but if you're expanding - look elsewhere

We used Tylernet's software for over 15 years and they helped us grow our business. Ultimately, we moved on from them as they wanted to implement on-prem server hardware in order to continue our expansion, and we didn't want to make that investment. Additionally, the lack of an e-commerce presence made the decision to switch easy.

Pros

The relative simple nature of the software makes it easy to pick up and use on day one. However, that's also a draw back, as there is limited customization options.

Cons

Lacking functionality for ecommerce, email management, true CRM tools, a customer-facing dashboard, reports and analytics are a pain to create. Taxes on the system are also not good - they're static and hard to update. If you have multiple nexuses, you'll need additional support to get the reporting correct.

nancy

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

2.5

Ease-of-use

out of 5
4.5

Customer support

out of 5
2.5

Functionality

out of 5

July 2015

Stewart Appliance

Pros

If I have a problem I can get it solved easily. Using the email option is free, and it is very clear what the charges are for phone support

Cons

Some of the options seem to be too time consuming. It would be great if some of the processes were made more simple

Corene

Industry: Retail

Time used: Less than 12 months

3

Ease-of-use

out of 5
5

Customer support

out of 5
4.5

Functionality

out of 5

July 2015

Tyler Net Support

Pros

The way the system flows, the ease of contacting Tyler for support who are very friendly and easy to understand.

Cons

The lack of online literature. I have only used the system for about 6 months and I am still learning and the more I use the system I have a better understanding of the flow of the system.