# UpMenu Software Reviews, Demo & Pricing - 2026

> Review of UpMenu Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/retail/upmenu-profile

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UpMenu

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Overview

# UpMenu 2026: Benefits, Features & Pricing

Wondering if UpMenu is right for your organization?

Our Food Delivery Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

UpMenu

4.9

[(14)](https://www.softwareadvice.com/retail/upmenu-profile/#reviews)

Pricing

Starting at $49.00 per month

### About UpMenu

UpMenu is an online ordering system that allows restaurant customers to order food directly from the website. In addition, each restaurant can run its own mobile application, which allows the customer to order food at any time.

The system includes additional marketing functions. UpMenu customers can use the loyalty program operating both online and offline, the promotion engine, and marketing automation. Each restaurant also automatically builds its newsletter base and has the option of sending email, SMS and push campaigns.

Each restaurant can independently configure online ordering, draw the delivery areas on the map, enter the menu and choose payment methods. UpMenu allows you to have online payments. An additional option is to build a restaurant website using free templates.

There is one out of three subscription options to choose from. Customers do not pay commission based on the value of the order.

Wondering if UpMenu is right for your organization?

Our Food Delivery Software selection experts can help you in 15 minutes or less.

## UpMenu User Interface

## Popular UpMenu Alternatives

Main Product

UpMenu

4.9

[(14)](https://www.softwareadvice.com/retail/upmenu-profile/#reviews)

Ratings Breakdown

-   4.79Ease of use
-   4.93Value for money
-   4.79Customer support
-   4.79Functionality

Pricing

Starting at $49.00 per month

Get Price

Alternative Product

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4.9

[(613)](https://www.softwareadvice.com/product/77505-Restroworks/reviews/)

Ratings Breakdown

-   4.85Ease of use
-   4.63Value for money
-   4.72Customer support
-   4.79Functionality

Pricing

Available upon request

Get Price

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4.6

[(102)](https://www.softwareadvice.com/retail/owner-com-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.35Value for money
-   4.57Customer support
-   4.50Functionality

Pricing

Starting at $249.00 per month

Get Price

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4.6

[(3031)](https://www.softwareadvice.com/retail/square-point-of-sale-profile/reviews/)

Ratings Breakdown

-   4.68Ease of use
-   4.50Value for money
-   4.35Customer support
-   4.54Functionality

Pricing

Starting at $49.00 per month

Get Price

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4.2

[(552)](https://www.softwareadvice.com/retail/toast-pos-profile/reviews/)

Ratings Breakdown

-   4.23Ease of use
-   3.84Value for money
-   3.69Customer support
-   4.12Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[StoreKit](https://www.softwareadvice.com/retail/storekit-profile/)

4.9

[(108)](https://www.softwareadvice.com/retail/storekit-profile/reviews/)

Ratings Breakdown

-   4.91Ease of use
-   4.84Value for money
-   4.84Customer support
-   4.61Functionality

Pricing

Starting at £49.00 per month

Get Price

## UpMenu Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

Basic

$49.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## UpMenu Features

-   Popular features found in Food Delivery
    
    Delivery Tracking
    
    Dispatch Management
    
    Inventory Management
    
    Kitchen/Menu Management
    
    Loyalty Program
    
    Mobile Access
    
    Order Management
    
    Reporting/Analytics
    
    Routing
    
-   More features of UpMenu
    
    Alerts/Notifications
    
    API
    
    Billing & Invoicing
    
    Built-in Accounting
    
    Campaign Management
    
    Customizable Branding
    
    Customizable Reports
    
    Customizable Templates
    
    Delivery Management
    
    Discount Management
    
    Email Marketing
    
    Employee Management
    
    For Restaurants
    
    Live Tracking
    
    Marketing Automation
    
    Online Ordering
    
    Online Payments
    
    Order Processing
    
    Order Tracking
    
    Payment Processing
    
    Point of Sale (POS)
    
    Promotions Management
    
    Reporting & Statistics
    
    Reservations Management
    
    Restaurant POS
    
    SMS Marketing
    
    Surveys & Feedback
    
    Table Management
    
    Third-Party Integrations
    
    Wait List Management
    

## UpMenu Integrations

Squarespace

Integration rated undefined from -1 review

WordPress

Integration rated undefined from -1 review

Meta for Business

Integration rated undefined from -1 review

PayPal

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

Adobe Commerce

Integration rated undefined from -1 review

See all 8 integrations

## UpMenu User Reviews

Overall Rating

4.9

Ratings Breakdown

5

93%

4

7%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.8

Functionality

4.8

Have you used UpMenu and would like to share your experience with others?

JS

Julita S.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Helped us grow direct orders and streamline delivery operations

5

Our overall experience has been very positive. UpMenu helped us reduce dependence on marketplaces, streamline delivery operations, and improve the customer experience across locations. Orders are more organized, our team spends less time dealing with delivery issues, and we have better control over customer communication and repeat business.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

UpMenu helped us move a large portion of orders to our own website and branded app, which improved margins and strengthened customer loyalty. Managing deliveries across several locations is much easier with the driver app and dispatch tools, and real time tracking helps us keep delivery times consistent. The built in marketing features also helped increase repeat orders without adding extra tools.

Cons:

At the beginning, there’s a brief learning phase while configuring, mainly due to how customizable the system is. Once everything is configured, it runs smoothly and requires very little ongoing maintenance.

Reasons for switching to UpMenu

We switched from relying on Uber Eats because the commissions were cutting into our margins and we had limited control over customer relationships. With UpMenu, we can drive direct orders, manage deliveries ourselves, and keep more of the revenue.

Read More

MM

Marco M.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 12 months

Review source

Reviewed March 2026

A reliable system for managing takeout and catering orders online

5

Our experience with UpMenu has been extremely smooth so far. The system helped us bring structure to how we handle online takeout and catering orders. Previously, some orders came through phone calls or messages, which made it harder to keep everything organized and sometimes slowed down our kitchen workflow. With UpMenu, customers can place their orders directly on our website, which means the information arrives clearly and consistently every time. Using the restaurant order management software makes it much easier for our team to see incoming orders, organize preparation, and keep the kitchen workflow under control. One of the biggest benefits for us is better visibility of incoming orders. We can see upcoming catering requests in advance and plan preparation accordingly, which makes large orders much easier to manage. As a result, service is faster, the team works more efficiently, and customers get a more reliable ordering experience. It has definitely improved the way we run our daily operations.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I appreciate most about UpMenu is how much it simplified our online ordering. Customers can easily place takeout orders or schedule catering directly from our website, which made ordering much more convenient for them and far easier for our team to manage. Before using the system, handling different types of orders required a lot of manual coordination. Now everything appears clearly in one place, so our staff can quickly see what needs to be prepared. This improved communication between the front and the kitchen and significantly reduced confusion during busy hours. The catering functionality has also been very valuable for us. We regularly receive larger orders for offices and events, and being able to accept them in advance helps us plan kitchen preparation much better. Instead of reacting at the last minute, we can organize production ahead of time and keep the workflow under control. Overall, UpMenu helped us create a smoother ordering experience for customers while making daily operations much easier for the team.

Cons:

There isn’t much to dislike. The platform has been stable and easy to use for our team from the beginning. For our needs, it works very well and has been a very positive experience overall.

Read More

AC

Aleksandra C.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 12 months

Review source

Reviewed March 2023

Hard in using, but the one in market

4

Ratings Breakdown

2

Ease of use

5

Value for money

3

Customer support

3

Functionality

Pros:

UpMenu has all the options it should - it's quite clear, allows you to enter products on the site. Great for operating in the HORECA market.

Cons:

Difficult to use when it comes to making changes. The only solution of its kind on the market.

Read More

JK

Julia K.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2026

A flexible online ordering platform that helped us cut costs and scale

5

Overall, our experience with UpMenu has been very positive. It helped us take control of our online sales, lower costs, and streamline order management. The platform is stable, scalable, and clearly designed for restaurants that want to own their digital channels instead of relying on marketplaces. Support has been responsive when needed, and the system continues to evolve in the right direction.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

UpMenu offers great value for money, especially if you want to move away from third-party delivery platforms. We use it to run our own website with online ordering and a mobile app, which helped us significantly reduce commission fees and overall operating costs (by about 17% in our case). The system is very flexible, and the availability of an API for custom integrations is a big advantage. It allowed us to connect UpMenu with other tools we already use and adjust the setup to our internal processes. Everything related to orders, payments, and customer data is centralized, which makes daily operations much easier.

Cons:

The only minor drawback is that the platform has a lot of features, so it can take some time at the beginning to get familiar with all the options. Once everything is configured, however, it’s easy to manage and works reliably.

Read More

KK

Krzysztof K.

Verified reviewer

Restaurants

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2025

A powerful and easy to use online ordering system for restaurants

5

Overall my experience with UpMenu has been excellent. The system is reliable, fast, and easy to operate once you learn the basics. It supports my online orders, delivery workflow, and POS integration in one place, which saves time for my team. The automation tools help me re-engage customers consistently, and I have seen a clear increase in repeat orders. After more than a year of using UpMenu I can say it has improved my daily operations and helped me grow my business.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

UpMenu has been a huge help in managing my online orders and deliveries. Orders from both my website and the mobile app come in fast and without errors, and customers really like the experience. Running my own delivery service through UpMenu lets me avoid paying high commissions to third-party platforms, which makes a big difference for my margins. The integration with POSBistro is seamless and keeps everything synchronized. I am also a big fan of the built-in marketing automations because they let me re-engage customers automatically based on their last order. It is simple to set up and brings real results.

Cons:

In the beginning it took me a little time to get used to all the features because the system is very comprehensive. After a short learning curve it became easy to navigate and now I can manage everything without any issues. This is more about initial familiarization rather than a real downside.

Read More

CW

Chad W.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

UpMenu keeps my catering locations organized and running smoothly

5

UpMenu has made running two locations of my healthy and diet meal catering business much easier. All online orders flow straight into our system so the kitchen and drivers know exactly what to prepare and deliver. Integrating with our POS means every order is in one place which keeps the team calm even on busy days. Customers like the simple ordering process and we see more repeat orders since using UpMenu. Overall it saves me time keeps things organised and helps us give a better experience to our clients.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I love that I can manage online orders from both of my catering locations in one place and not worry about anything getting lost. Our website and app look clean and are very simple for customers to use so they can order their healthy meals in just a few clicks. Payments go through without issues and I always know what has been paid and what is still open. The support team is also very responsive and friendly which gives me a lot of confidence in the system.

Cons:

So far there is nothing serious I dislike. From setup to daily use everything has been smooth and if I have a question support clears it up quickly so I do not feel any real downside.

Read More

TB

Tomasz B.

Verified reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

Excellent value and the best way to grow direct online orders

5

We’ve been using UpMenu since 2018, and it has been one of the best decisions for our restaurant’s online operations. It helped us grow our direct online orders, reduce what we spend on delivery commissions, and build stronger relationships with our regular guests. The system is flexible, easy to manage, and packed with features that genuinely support restaurant businesses.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

What I like most about UpMenu is how much value it delivers for the price. The system gives us a fully functional online ordering platform directly on our website, so we can drive more direct orders and avoid the high commissions from third-party apps. It’s easy for my team to use, the support is responsive, and having the option to set customer discounts or run promos whenever we need is extremely helpful. The API is also a huge plus because it lets us connect UpMenu with other tools in our workflow.

Cons:

There isn’t much to complain about. When new features come out, the learning curve is short and everything is well documented. Overall, the platform works smoothly and reliably for us.

Read More

GD

Grzegorz D.

Verified reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Great value for money with online ordering on my own website

5

My overall experience has been very positive. UpMenu made it simple to move more orders to my own website and stop overpaying commission fees. The system is easy to use, reliable, and it helps me run promotions that bring customers back. The pricing model feels fair, and the savings have been real for my business.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like that UpMenu helped me build my own restaurant website with online ordering and take control of my sales. I used to pay around 30% commission to delivery portals, and now I pay a fixed monthly fee, which is much easier to plan and much better for margins. Thanks to that change, I reduced my costs by 19%.

Cons:

So far, I honestly do not have anything I dislike. Everything works smoothly, and the platform meets my needs.

Read More

BW

Bartosz W.

Verified reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2025

UpMenu helped our two pizzerias grow sales and simplify online ordering

5

Overall my experience with UpMenu has been excellent. It allowed us to move customers from third party portals to our own ordering channels, which improved our profit and made our work more organized. Managing menus, prices, promos and orders for two locations from one place saves a lot of time and reduces mistakes.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I run two pizzerias and UpMenu made online ordering very simple for both locations. Since we launched our own website and mobile app through the system our sales have grown by 27%. The panel is easy to understand and staff learned it quickly. I also really value the quick and helpful customer support and the fact that we keep full control over our customer data.

Cons:

So far I have not found any real cons. The system does everything we need and has been very stable for daily use.

Read More

KC

Krzysztof C.

Verified reviewer

Restaurants

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

Flat fee, great support, and more direct sushi orders

5

I run a restaurant and use UpMenu for our website and online ordering. Most takeout now comes straight through our own domain. Instead of paying a percentage on every order to Uber Eats, I pay one flat monthly fee, which reduced our costs by 17%. We have full control over the menu, photos, and upsells. The system is reliable, easy for staff to manage, and support has been excellent whenever I needed help.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

My website built with UpMenu and the online ordering are very easy to use. Guests can browse our sushi menu, customize rolls, and pay in a few clicks. Taking orders directly from our site enables us to skip marketplace commissions. The support team is fantastic with quick, helpful replies.

Cons:

Creating the menu took me a while at first, but support guided me through everything, and it went smoothly.

Read More

Showing 1 - 10 of 14 Reviews

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