About Uzeli

Uzeli is a cloud-based and on-premise solution, designed to help small to large salons and spas manage client appointments and point-of-sale (POS) operations. Features include client database, text message reminders, referral programs, real-time data, waitlist management and staff reporting. 

The application comes with a self check-in kiosk which enables employees to capture client information and service requirements automatically. Salons can use Uzeli to run marketing campaigns for distributing coupons and custom loyalty rewards. It helps businesses manage product sales, track inventory items for replenishment and utilize the built-in ordering tool to monitor low stock levels.  

Uzeli allows managers to collect client feedback during ...


Read More

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

16 Reviews of Uzeli

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(16)

16

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 16 results

January 2020

Shreyash from SoCal Threading

Verified Reviewer

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

A Great Software for Beauty Salons!

Pros

The system is very comprehensive in that it not only provides a system for customers to check in and pay but also allows us to analyze the data and make changes to the business accordingly. This software has definitely helped my business grow!

Cons

There is nothing to dislike about this software.

January 2020

Alex from JJ's Barbershop

Company Size: 11-50 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

Point of sale individualized for us!

Our experience with Uzeli has been great! We came from an old paper sign in sheet and like anything new, adjusting to new software can be difficult, but we have received A++++ support from Uzeli to help "this old dog learn new tricks." The customization ability offered could be compared to a personally tailored suit vs a cheap suit you bought at the mall. Sure, standing and getting measurements can be cumbersome, but having something that is specifically tailored to your business is exactly what makes it so great. Uzeli offers a unique online check-in feature that helps keep the wait times down in our lobby and customers have loved it! We have been using this software for 9 months and enjoy it so much our sister shop is looking to start using it as well.

Pros

The support team we work with is always available and responds promptly! True online check-in for customers! Live information managers and owners can check remotely

Cons

The check-in process for families with multiple guests can be a bit cumbersome, but most the issues stemmed from user error.

Reasons for Choosing Uzeli

While the other software was a cheaper option, it does not offer a full point of sale, it is a wait list only. We almost went with Waitwhile but the more we worked to set up the software for our shop, the less the support person would respond. Eventually he quit responding and it was apparent they were not looking to build a relationship with our business, they just wanted us to sign up and pay. Uzeli took the time to get to know our business to solve our needs, not just sell us software.

January 2020

Shreya from Henna Threading

Company Size: 2-10 employees

Industry: Cosmetics

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

January 2020

Reliable System

Uzeli has made connecting with clients very simple and efficient. Our clients love the reward tracking system and the texts they get once they've earned their loyalty coupon. This software has been overall very helpful in the daily customer transactions. I've realized as simple as technology can make our day-to-day lives, it can also arise unexpected technical problems. However, Uzeli's support team has been very reliable and is prompt in combating any issues or concerns whenever needed.

Pros

This software is very user friendly, I was able to navigate through it quite swiftly. It has made customer check-in and the overall transaction much simpler and easier.

Cons

I've experienced a glitch in the system where one of the tablets stopped working suddenly. It was only temporarily, as the support team was quick to help us get the tablet back on track.

December 2019

Sean from Justin's Barbershop Brick NJ

Company Size: 2-10 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Best Barbershop Software Around

Pros

The ease of use. The customer service is impeccable. all the great features. The entire Justin's Barbershop Franchise switched to Uzeli because of it's amazing software.

Cons

Nothing. Everything about this software is great.

Reasons for Choosing Uzeli

They were willing to work with me to make the necessary changes I needed to run the business the right way. My customers love the ability to book online seamlessly.

December 2019

Matt from Red Mo

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Best autonomous hair salon POS

They provided us with a cost effective and compatible pos system that allowed all our shops to be systemized with an outstanding crm program. As Australian barbers we thrive on repeat customers and this system gave us the ability to retain customer loyalty as well as put in some great management measures for our staff and business development.

Pros

Ease of use, staff management, CRM system and retaining customer loyalty

Cons

Having to solely rely on a good stable internet connection. Rostering / staff time table

Reasons for Choosing Uzeli

Best suited to our business model. Ease of use and simplified so staff could run it without our constant input.