Veloce Software

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About Veloce

Veloce POS is a point of sale (POS) solution that helps businesses streamline operations related to invoicing, inventory tracking and price configuration, among other processes. It enables supervisors to use the built-in time-clock to record and track employee schedules, facilitating payroll calculation processes. Veloce POS allows staff members to monitor warranty expiration across all resources and manage an inventory database using serial number tracking. Managers can configure, distribute and process payments based on discounts, promo codes and supplier coupons. Leaders can generate sales reports to cross-reference and gain insights into overall business performance. Additionally, administrators can customize the platform with brand colors and create floor plan...
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Veloce User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

3

Customer support

3.5

Functionality

3

Showing 1 - 5 of 26 reviews

Diego

Anna Pizzeria

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Customer support

4

Functionality

4

Reviewed March 2018

Very easy interface, easy to learn for older people, big colourful buttons easy to see.

Pros

I like that it's easy to use and easy to learn. This is important when you regularly hire new staff. It's also an added bonus that the interface is easy to use for older generations not familiar with computers. Also a very stable system, no crashes!

Cons

I don't have many cons, some very specific things that are probably only an issue with few merchants. Too long to describe here but generally very few cons if any.

Eric

Lola Rosa

Verified reviewer

Company size: 51-200 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

3

Customer support

1

Functionality

4

Reviewed August 2019

Online platform to be improved drastically

I really like the product a lot and wish the customer support and reaction time to solve a problem was half as good

Pros

Easy to use and to program. Well adapted to sitting restaurant business

Cons

The veloce analytics is very weak. Work half the time. Half of my restaurants dont have accurate sales on it (my actual sales and the ones on veloceanalytics are different when they should be the exact same)

Reasons for choosing Veloce

Cause we've been using it for 15 years but the online being very weak and the customer support almost non existing it is hard for us to know if we ll stick to it if we expand as we ll need to know that a problem is fixed withing hours, not weeks or months

James

Liverpool House-McKiernan

Verified reviewer

Company size: 51-200 employees

Industry: Restaurants

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

2

Value for money

1

Customer support

1

Functionality

2

Reviewed July 2019

Not what we were promised. Buyer beware!

The major benefit was the realization that for future restaurants I intend on opening I will use a different software provider.

Pros

Its ability to quickly and definitively expose itself as a deficient and less than mediocre POS system.

Cons

It is clunky, require a lot of cabling and third party software that needs to be pirated in order to access the Back Office function remotely. The developers have promised us many fixes and improvements but they never get done. It is very expensive to set up and the service contract is not clear what is included. I

Reasons for choosing Veloce

The salesperson made promises that we naively believed.

Reasons for switching to Veloce

We were promised a better future. We have been let down, unfortunately.

Nabil

Copper Branch Franchisee

Verified reviewer

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

4

Reviewed July 2019

Simple and scalable

Very happy and satisfied especially their reliable technical support

Pros

I like the simplicity and reliability of the system. User interface is user friendly and easy to adapt it to your need. The reporting is very strong and can be trailered to specific data measurement.

Cons

1- Due to Microsoft environment it may need a regular reboots to clear the memory of transient errors. 2- Lack of graphics to the interface

Reasons for switching to Veloce

Lack of needed reporting and not developed interfaces

Andrew

Copper Branch

Verified reviewer

Company size: 11-50 employees

Industry: Restaurants

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed February 2020

Veloce POS Review

We have been with Veloce for over 5 years and have had great experiences with the company. Their support and development are on the right track.

Pros

Excellent platform with many features including reporting, menu customization and localization features, head office control and updates, grouping, and the POS system themselves are very nice and visually up to date. Mobile app available for live reporting. Customer service is excellent.

Cons

Certain features in the reporting could be improved to better visualize the data. Eventually, have data transfer from the stores to head office live or through the cloud would be best.

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