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Venmo vs Ovation

Venmo vs Ovation

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Overall Rating
4.7 (9212)
3.1 (25)
Ease-of-Use
4.7 / 5
3 / 5
Value for Money
4.8 / 5
2.8 / 5
Customer Support
4.4 / 5
3 / 5
Functionality
4.6 / 5
2.8 / 5
Last Review Written
February 18, 2025
February 9, 2025
Pros/Cons
  • Pros

  • I love Venmo because now I can actually pay people back when needed because who carries cash these days. It’s easy to use and its nice and secure.
  • I love how easy it is to use with friends, family, and coworkers. It’s great how it works like Instagram where you find people and pay quickly with their username.
  • Very pleased with this product. As a nonprofit, we watch pennies...this is a fair price and a great quality.
  • Cons

  • For example, I sent money for $1,400.00 and received a very nasty email from the recipient saying that they were charged $14.00 just to pull the money.
  • You can accidentally send money to the wrong person if you type in the username incorrectly, and there is no way to cancel that transaction.
  • It scares me that some folks have had problems with ppl faking accounts and stealing and fraud.
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  • Pros

  • The Ease of use of the software. It is accessible on multiple devices which is also great.
  • To be honest, I really liked my old-fashioned POS terminal better since 90% of what we do is hand-entry.
  • Its been excellent and my staff and customers find it very cool to use.
  • Cons

  • You are not only unable to return individual products but actually have to go look in your history for the original transaction. This is time consuming and and annoying to customers who are waiting.
  • It does not function well for a bar/cafe setting. Too many steps.breaks down at worst possible times.
  • This culminated in one third of an entire days sales being lost.
Read all user reviews
Pricing Range
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$
$
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$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos