Vin eRetail is a retail solution available for both cloud-based and on-premise deployments. This software targets small retailers with online stores, and features point of sale, customer management and inventory management applications.

Vin eRetail software specializes in order management and fulfillment. Users can manage both deliveries and returns through the system. Its customer management module allows users to view a customer database and track purchase and payment histories. Users can also view their inventory and create purchase orders.

Vin eRetail offers shopping cart integration with Magento and Shopify. It supports multiple stores and also offers employee management. Employees can clock in and out through Vin eRetail, and users can award sales commissions.

This product lets users generate sales and other reports. It supports automated ordering from suppliers.

Vin eRetail offers mobile apps for Android, iOs and Windows phones. Its on-premise deployment is platform-agnostic. It is priced per user per month or licensed in perpetuity.



13 Reviews of Vin eRetail

Overall rating

4.5 / 5 stars

Showing 1 - 13 of 13 reviews

July 2018

Sanjay from DTDC

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

We are using the WMS feature for last 2 years, and till now our experience is very good.

Pros

The biggest advantage of this solution that it's a very robust technology. They have most of the Marketplace integrations, whether its India marketplaces or International.

Cons

Being so robust technology if at all Vinculum can develop an alter system which will show the orders getting SLA breached that will be a great advantage, Secondly there UI is a little bit complicated.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

It has been a good experience and I have proactively promoted Vinicullum among my peers

Pros

I am able to generate different reports for daily backend activities. Also batch creation process is very helpful for the operations team.

Cons

The user experience on the platform is poor. The learning curve for any new user is long. The processes are not as simple as it seems.

June 2018

Avinash from Bagzone lifestyle Pvt. Ltd.

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

It help us to handle multiple channels from one panel and easy to use.

Before using this app we are keeping the separate stock for each channel and we need to process all of them from separate panel so it was taking too much time as well as most of the stock we need to block for single channel, not using this app we can able to do all of process from one panel and we are now able to keep centralize stock for all the channel, this is really good software.

Pros

I like it's customizable structure which your team will do as per our requirement, and it's very easy to integrate the new channel with vin retail.

Cons

Some times support will take some time to resolve the issue and for customer dispatched we need intimidate solution with in 1-2 hours.

June 2018

Shamim from Amidora Infotech

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

June 2018

This software works fine and compete with the players available in market economically & features.

Pros

In this tool most friendly part is :
1. Channel Integration, its very easy to integrate new channel with the help of support documents available
2. Order Processing, its very simple and in one page solution.
3. Bulk Stock update, very simple to update stock in bulk
4. Sales Report & Product creation

Cons

Features which need to improve:
1. Dashboard: this should present business summary Weekly, monthly & quarterly. There should be chart presentation that can be easy to understand business
2. Reports: There should be provision of different kindly of report like Sales Report, Returns, Payment report, Stock report & Business summary report and most selling items report etc. which will help seller to work on same.
3. Inventory Sync: This is the heart of software and this should work with 100% precision.
4. Chat tool: I really don't like this feature location in the page because this hides the count of order OR data available on the page. My suggestion is that either this should be very small icon like + sign or this can be relocated by user.

June 2018

Shivam from SD Commerce

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

For us timely order processing was a headache. It helps us to process our thousands of orders weekly

Our orders are now processed effectively. And we don't miss out any order. It has helped us provide a better customer experience with timely deliveries.

Pros

Managing all of our Inventory and order processing is now easy for us. It is easy to use and a great product for online retailing

Cons

we heard that they are working on the new design of their dashboard. A great initiative.. Could have taken earlier

June 2018

Shiv from MD e-Com Solutions

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Powerful software for all aspects of retail

Having used many SaaS based software to manage orders and inventory for my own web-store. With the help of Vin eRetail we are not only managing the large chunk of orders but also real time view of inventory now is possible across channels.

Pros

One stop solution for all orders and inventory related problems. Complete software to manage entire eCommerce back-end operations.

Cons

Software is doing absolutely good, but the only concern is the GUI of the software - can more color to it.

June 2018

David from YB Retail

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Good Inventory Management System for Small Business

We were managing our orders and inventory manually and we were taking lots of time to keep it organized. Easy to use and can generate reports easily. A good software to control inventory and making sure everything is running smooth.

Pros

You can easily sell on multiple marketplaces at one go. You can upload and manage thousands of SKUs’ information just by uploading a single excel file. Report generation and step by step status tracking of the order is quite appreciable.

Cons

Not con but User interface could improve, team Vin eRetail is more capable with their process and implementation, Please do change your color theme and interface.

June 2018

Akhil from Zen eCommerce Pvt. Ltd

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Vin eRetail helped us to grow our Online presence Globally

Vin eRetail not only manage your orders and Inventory, it helps to grow our business internationally. In online selling business, it is difficult manage inventory and at the same time focus on expanding. Now we can easily integrate with global eCommerce channels with Vin eRetail and focus on growth.

Pros

I love that you can set up & manage all your orders and Inventory at one place. We can easily manage our time and resources to make our process better and smooth.

Cons

The interface has now become boring - they can work on new color themes, User interface theme could be better

June 2017

Timothy from Marketing Convergence Inc

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

June 2017

It was a fairly good experience. The system is robust, particularly in order and warehouse mgmt.

Integrations were smooth. Good feature list.

Pros

It had a strong feature list and catered to a lot of our needs. They also integrated with major marketplaces making our selling on those platforms much easier.

Cons

I think there's room to improve on UX and some features are too tailor fit for 1 way of working. Workflows aren't as adaptable without major customization.

November 2016

Tarun from Tupperware

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2016

An awesome platform for retail

Vinculum group is the best retail service provider who has been covering US, UK, UAE and more countries including India by their Omnichannel, for spreading your business all over the world. I took their Order management software which is really proving helpful for my business. Thanks

July 2016

Akhil from Kaioko


Ease-of-use

4.5 of 5

Value for money

4.5 of 5

Customer support

5 of 5

Functionality

4.5 of 5

July 2016

A good software that helps in managing orders and inventory

Pros

I like the over functionality of the software that helps in managing orders and inventory from multiple channels. Overall the experience is good as of now and technical support is also good.

Cons

As of now, I have confronted nothing as such bad experience with this product. It has been appx 2 years and the product works well.

May 2016

Vineet from Alof


Ease-of-use

3.5 of 5

Functionality

4.5 of 5

May 2016

Very effective Order & Inventory management for multichannel business

Pros

Their integration layer to marketplaces & last mile companies is very vast & extensive. Order & inventory management functionality is very in-depth. Strong warehousing & DC level features. The Vinculum support & product ops guys are awsum.

Cons

GUI is a little old looking , but easy to use. they need to work on how it looks, functionality wise its ok

May 2016

Anonymous

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

May 2016

Best Multi channel ecommerce platform

We used a SaaS based software solution for our operations - Vin eRetail, by Vinculum Solutions and it was quite helpful. It helped us while starting out as well as while scaling up. One of the best advantages of this software is that you will not require any kind of development support. This software is very easy to use.