Volante POS Software

Find out more:

Find out more:

About Volante POS

Volante is a point-of-sale (POS) solution that enables businesses to streamline retail, payments and customer relationships operations. Professionals can utilize the platform to manage loyalty campaigns, gift cards and export sales reports in multiple file formats. Volante allows enterprises to track deals or contacts and record customer details to receive alerts about underlying health concerns such as allergies or special care requirements. It helps users manage corporate dining processes, access account balance details, save credit card information and receive updates on activities via email notifications. Additionally, it helps businesses in the foodservice industry plan menu configurations and streamline back-office operations. With deployment on cloud an...
Close

Image 1 of 5

Volante reports

Headshot of Software Advice Advisor

Find the right Retail POS Systems for you.

What key features are most important to you in Retail POS Systems?

Volante POS User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

3.5

Apply Filters:

Filter reviews by company size:

Sort by

Holly

The Study Lounge

Verified reviewer

Company size: 2-10 employees

Industry: Education Management

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

4

Reviewed September 2020

Outstanding Product & Customer Service

Volante was able to get my kiosk up and running in record time. They helped me customize it with graphics and pictures of my choice. They honestly walked me through the entire process with amazing customer support and training.

Pros

I love the look of the kiosk. Decor and wow factor was very important. We cater to teens who are not easy to impress and they think it’s the coolest thing ever! Aside from how it looked, I needed very specific requirements and. Planet was able to provide exactly what I wanted.

Cons

Initially I was intimidated by the “back end” piece as I am very non-techie, but Volante provided excessive training in every area. Their customer support is excellent and very timely to respond!

Reasons for choosing Volante POS

As a new small business, cost was an issue. Volante was able to help me stay within budget. I got a product that was superior to others I looked at for a fair price with excellent value!

Julie

JARZIES ISG

Verified reviewer

Company size: 2-10 employees

Industry: Recreational Facilities and Services

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

4

Customer support

4

Functionality

4

Reviewed October 2020

Software good but their covid policies poor and implementation painful

Pros

Original purchase in 2011 was excellent. Have nothing but good things to say. Used it was almost 9 years and was your biggest advocate. New version purchased in 2019 took simple processes and made them difficult, I've had my system go down a number of times and no one can explain or fix the freezing issue. I was very familiar with the use of the product after 9 years and yet install was painful and the 'Trainer ' on site that I paid was not able to solve basic issues. Then covid happened in 2020. Policy is pay your bill in full and then next time around, we'll give you a 50% credit on the bill a full year later. Great, but we're closed. I understand you have to pay your bills but your customers need help now, not a year from now and I'm legitimately not using the software. Every single one of my vendors worked with me except Volante for immediate needs.

Cons

Software (original version) was a 10 out of 10. Software (new version) is an 8. Day to day usage is excellent but there are glitches now and programming takes twice the time. I wrote cons in overall above.

Reasons for choosing Volante POS

Recommended in 2011 by Lakeshore Links. Had been happy until then with zero problems do purchased again in 2019.

Claudine

HSHS St. John's Hospital

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

3

Customer support

3

Functionality

3

Reviewed February 2021

Volante POS

Volante has it's advantages as well as it's disadvantages.

Pros

I like the ease the cashiers have with using the different screens. I like that you can run a report from the terminal for a surprise cash drawer audit.

Cons

I do not like the fact that at 11pm every night the day locks so any voids that need done can't be done.

Reasons for switching to Volante POS

We had HALO POS. That was a great POS system. When a new company took over, Volante was affiliated with them, so they switched. If I had a choice, we wouldn't have switched.

Jeremy

Salt Spring Inn

Verified reviewer

Company size: 11-50 employees

Industry: Restaurants

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Reviewed October 2020

Reliable but cumbersome

It has been our POS since 2007, reliable system and support technicians have been very helpful

Pros

Capable of being a complete POS, reliable

Cons

Cumbersome and complex to make revisions. Original seller has abandoned this product

Reasons for choosing Volante POS

Dealer (Owen Business Systems) recommended

Anonymous

Verified reviewer

Company size: 201-500 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Functionality

3

Reviewed January 2021

POS system for the modern age

It is a good product that fills a lot of our needs.

Pros

We recently took out our bookstore and replaced it with a self service shop. This allows students to come in and get supplies 100% unassisted and pay for it at the terminals.

Cons

They had a hard time integrating with our student IDs. The system is still lacking a few key features that would completely integrate it with modern technology.

robert

Nautical Lands

Verified reviewer

Company size: 51-200 employees

Industry: Hospitality

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

3

Value for money

3

Customer support

5

Functionality

3

Reviewed October 2020

VP Food and Beverage

Excellent Customer service, Great to have a dedicated well knowledge connection form the start

Pros

Security through out the system of our information

Cons

flexibility on adjusting system to meet needs

Reasons for switching to Volante POS

Complete understanding of our needs when it comes to Senior Living