About Volante

Volante is a point-of-sale (POS) solution that enables businesses to streamline retail, payments and customer relationships operations. Professionals can utilize the platform to manage loyalty campaigns, gift cards and export sales reports in multiple file formats.

Volante allows enterprises to track deals or contacts and record customer details to receive alerts about underlying health concerns such as allergies or special care requirements. It helps users manage corporate dining processes, access account balance details, save credit card information and receive updates on activities via email notifications. Additionally, it helps businesses in the foodservice industry plan menu configurations and streamline back-office operations.

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Supported Operating System(s):

Mac OS, Linux, Web browser (OS agnostic), Windows 10

4 Reviews of Volante

Overall rating

4.50 / 5 stars

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Showing 1 - 4 of 4 results

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September 2020

Holly from The Study Lounge

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2020

Outstanding Product & Customer Service

Volante was able to get my kiosk up and running in record time. They helped me customize it with graphics and pictures of my choice. They honestly walked me through the entire process with amazing customer support and training.

Pros

I love the look of the kiosk. Decor and wow factor was very important. We cater to teens who are not easy to impress and they think it’s the coolest thing ever! Aside from how it looked, I needed very specific requirements and. Planet was able to provide exactly what I wanted.

Cons

Initially I was intimidated by the “back end” piece as I am very non-techie, but Volante provided excessive training in every area. Their customer support is excellent and very timely to respond!

Reasons for Choosing Volante

As a new small business, cost was an issue. Volante was able to help me stay within budget. I got a product that was superior to others I looked at for a fair price with excellent value!

October 2020

robert from Nautical Lands

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

5.0

Functionality

3.0

October 2020

VP Food and Beverage

Excellent Customer service, Great to have a dedicated well knowledge connection form the start

Pros

Security through out the system of our information

Cons

flexibility on adjusting system to meet needs

October 2020

Julie from JARZIES ISG

Company Size: 2-10 employees

Industry: Recreational Facilities and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2020

Software good but their covid policies poor and implementation painful

Pros

Original purchase in 2011 was excellent. Have nothing but good things to say. Used it was almost 9 years and was your biggest advocate. New version purchased in 2019 took simple processes and made them difficult, I've had my system go down a number of times and no one can explain or fix the freezing issue. I was very familiar with the use of the product after 9 years and yet install was painful and the 'Trainer ' on site that I paid was not able to solve basic issues. Then covid happened in 2020. Policy is pay your bill in full and then next time around, we'll give you a 50% credit on the bill a full year later. Great, but we're closed. I understand you have to pay your bills but your customers need help now, not a year from now and I'm legitimately not using the software. Every single one of my vendors worked with me except Volante for immediate needs.

Cons

Software (original version) was a 10 out of 10. Software (new version) is an 8. Day to day usage is excellent but there are glitches now and programming takes twice the time. I wrote cons in overall above.

Reasons for Choosing Volante

Recommended in 2011 by Lakeshore Links. Had been happy until then with zero problems do purchased again in 2019.

October 2020

Jeremy from Salt Spring Inn

Company Size: 11-50 employees

Industry: Restaurants

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2020

Reliable but cumbersome

It has been our POS since 2007, reliable system and support technicians have been very helpful

Pros

Capable of being a complete POS, reliable

Cons

Cumbersome and complex to make revisions. Original seller has abandoned this product

Reasons for Choosing Volante

Dealer (Owen Business Systems) recommended