It's very useful. I and my staff really enjoy our new POS system. Our waiters can take orders easily and as soon as they enter the order to the system our chefs start showing their cooking skills. Thanks to Waiterio our waiters can spend much more time with our customers. It's also so easy to take payments! Besides having very convenient operational benefits, Waiterio also helps me to do my administrative works. Plus, it helped me get a new vision for my restaurant, now I can clearly see ( with number) my best selling items, so that I can update my menu regularly. Price/ performance is really really good. I can recommend Waiterio to any restaurant owner who wants to grow their business.

Nothing so far. I really enjoy all the benefits of Waiterio. It's so useful and it's so obvious that they considered all needs of the restaurant owners. Thanks!

After a delay in contacting support about a bug they were very quick to fix and issue a new version. Updating was easy as the app did not change it was all cloud based so all I needed to do was log in again to the app and the fix was there, a massive bonus in a busy environment. I think the small to medium guesthouse/B&B market could be a huge opportunity for Waiterio.

Easy to setup and generally use. Quick to learn and has sped up the breakfast service in my guesthouse massively. Allows us to have the kitchen on a separate floor to the breakfast room with no delay in food ordering an serving.

There are a few limitations in the product which you may need to work around but unless you pay a lot of money for a bespoke product this will always be the case.

solve the system heavy and long, think more better

The system are very heavy and long. sometime working are not good

I like the easy system and use. and simple

i can use it in many terminals and it's easy to use, it has make us work faster and effective, it's very recommendable, and it's good that have many languages

when customers want to add some products it's hard to know what it was, it would be better if it could be other colors

efficiency, time saving. I had some problems at the beginning setting up the thermal printer but the customer support helped me to solve everything.

This app is very clear, easy to use, efficient (and cheap!). I also like the fact that it's available in my language (french)

This app was really good, it was easily understandable and flexible. I really appreciate the way they created the app, I have used it along with 10 waiters and 5 chefs it didn't hang at all, the response was too fast. The idea of the app was good especially when the order is ready it will give notifications on our mobile which was mindblowing.

I didn't find anything wrong with this app, it was really easy to use and we also had tutorials where it explains how to use it. There is nothing wrong with.

I only use it to teach to my students

Simple to use, large possibilities, Usiing on smartphone

Little bit difficult to put the meal I. Order I II III

Easy to tell kitchen staff what to do, how and when. Less risk of messing up orders.

We are currently trying out waiterio for a client that runs a small cafe and B & B and are very pleased. Especially with the fast and helpful support that are very attentive and immediately starts working on a patch when we found a bug in iOS (not unexpected) to work around. Very good functions and over all a very useful program.

Pricing for the second level (first paid upgrade) might be a very steep for some organizations. In Sweden izettle is a very common payment solution that you currently operate independently so you need products and prices to coexist in two different systems but for small businesses this is probably not a big issue.

Practicity

What easy is to use it, to create the menu and the sales report, its great that all the people who should have knowledge of the order, if they only have a smatphone they can now what the order is.

That I can not print my receipts if it isn't using a special printer, we are a small restaurant which is starting and we cannot afford that kind of printers yet!

Very, very, very great POS app...

full and rich feature application... easy to customize and easy to use... recommended for daily use and for long time use...

for 3rd country the price is ... if we rate it in Indonesian Rupiah it will be to much... specially for small timers starter...

En general, me ha sido demasiado útil. Es una gran herramienta de trabajo de control y registro de movimientos.

la practicidad del uso y su versatilidad.

El precio, para su uso mensual es muy alto al igual que la suscripción anual. Sugiero que habiliten otro medio de pago como PSE; es muy practico y sencillo. También recomiendo que pueda dar la opción de mostrar la imagen del producto en la pagina web que proporciona la app.

Ho cintsttatato parecchie volte il servizio clienti ma mi rispondeva forse 2 messaggi poi basta

Che non ha saputo né rispondere né risolvere il problema

son una joya muchachos, los amo!

facil, rapido, potente, simple, practico

de repente tengo problemas borrando usuarios

ottima: non potrei più farne a meno

riesce a svolgere il flusso di lavoro molto dinamicamente per gli ordinativi in sala e per l'interazione tra cameriere e cucina

nessuna critica da fare...................

Muy buenoo para todas las funciones que tiene

Todos sus detalles son muy buenos para un restaurante

Sería bueno que hubiera un check para poner a las mesas que ya están atendidas

muchas veces pierde conexion entre usuarios o no se envian los pedidos pero es algo que se puede solucionar

me gusta la facilidad para implementar y con la que se puede realizar pedidos y cobros

no me gusta por ejemplo que no tiene la opcion de quitar la propina cuando los clientes no la dejan es un gran problema eso

Muy buena!

- Software user friendly - La inter-conectividad en tiempo real - Costo

- La impresion (El formato de impresion es limitado y dificulta la lectura) - El tiempo de respuesta de soporte técnico (Pueden habilitar un centro de llamadas o algo asi) - Control de inventario (El software debiera tener la opción de control de inventario aunque esto evoque un incremento en el costo). - Costumizacion de steps (LISTO,SERVIDO,PAGADO, ETC). Puediese costumizarse a las necesidades del negocio.

muy buena

su actualizacion de datos y resumen de ventas

la verda todo me gusto, solo el precio pero ojala haya ofertas

Las estadísticas que te genera automáticamente.

NO POSEE INVENTARIOOO! Es algo muy necesario en un restaurante :(

my experience is quite good because is easy to work

this software is the easiest way to develop your job fast and organizate

I think the missing part is when you need to write the optional tip, in my country is 10% and this is not available

Vorab Bestellungen aufnehmen. Küche kann quittieren wenn fertig.

Fast alles bis auf den Nachteil siehe unten.

Das Bestellungen automatisch nach bestimmter Zeit sich verbergen, macht keinen Sinn das ich 31 Tage im voraus planen kann und dies nach spätestens24 Stunden nach Eingabe weg geht.Bitte um verbergen um Option nie ERWEITERN. Dann ist es perfekt und wir auch sofort ein Jahresabo geben von mir

The design is really fresh and simple, the organisation of the app makes it easy to use, ease of use

It is hard to draw the tables on the menu: the fact that you have to add horizontally and vertically

EXCELENTE

LO FACIL QUE ES, YA QUE CON EL SE PUEDE LLEVAR UN CONTROL DE VENTAS EXCELENTE.

HASTA EL MOMENTO MARCHA TODO BIEN NINGUN INCOMVENIENTE.

muy bueno

La Interface de Usuario, simple y practica. Facil de Implementar.

Base de Datos insuficiente (para crearla)

good in billing software, especially in restaurant and coffee shop as well as bar, its user friendly and end user can operate with out training

the completely compact mode and its purely made for restaurant and coffee shop based, easy to track inventory and updates

they need to improve on crm based customer history and push mail settings rest all done professional