# When I Work Software Reviews, Demo & Pricing - 2026 > Review of When I Work Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/retail/when-i-work-profile --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / When I Work Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/when-i-work-profile/alternatives/) # When I Work 2026: Benefits, Features & Pricing Wondering if When I Work is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview When I Work 4.5 [(1298)](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/) FrontRunner 2026 Pricing Starting at $2.50 per month ### About When I Work When I Work is an employee scheduling and time tracking solution that helps businesses streamline shift management and enhance workforce productivity. Through its intuitive interface and robust features, this software streamlines scheduling processes, tracks attendance and facilitates seamless communication among team members across various industries. When I Work provides a range of essential features to optimize employee scheduling and time tracking. It allows users to create and share work schedules, ensuring efficient shift management. It helps transform any device into a time clock to monitor attendance, breaks and time-off accurately. Additionally, it facilitates team messaging to promote communication among team members without the need to exchange personal phone numbers, enhancing coordination and collaboration.  When I Work software offers mobile applications for users to access scheduling and time tracking functions on both desktop and mobile devices, ensuring convenience and flexibility for all users. The platform enables shift confirmation and management by allowing employees to confirm shifts and monitor shift swaps and drops in real-time, ensuring efficient shift co... verage. Additionally, labor forecasting tools support effective management of labor budgets, contributing to cost optimization and operational efficiency. When I Work offers full-service payroll software as part of its comprehensive suite of workforce management solutions. It is designed to streamline payroll processes, making it easier for businesses to manage and execute payroll tasks accurately and efficiently. By integrating full-service payroll software into their operations, organizations can simplify payroll administration and ensure compliance with tax regulations and labor laws. This feature eliminates the need for manual calculations and reduces the risk of errors in payroll processing. Additionally, its payroll tool automates tasks such as tax calculations, deductions, direct deposits and more.  When I Work offers a time clock feature that streamlines time tracking for employees. The time clock feature allows employees to clock in and out using any device, whether it's a computer, tablet, or smartphone. It ensures that employees can easily record their hours worked, breaks taken, and time off, enhancing accuracy in time tracking. Additionally, it facilitates real-time monitoring of employee attendance and provides managers with insights into labor costs and workforce productivity.  Employees can view upcoming shifts, breaks and time-off requests within the time clock interface, providing them with easy access to their work schedules. Additionally, the time clock feature supports geofencing capabilities, allowing businesses to set location-based restrictions for clocking in and out, ensuring that employees are physically present at the designated work site when recording their time. When I Work allows integration with various third-party applications such as Gusto, QuickBooks and ADP, catering to businesses of various scales. Pricing is structured on a monthly basis and the platform provides assistance through online tutorials, written resources and a ticketing system for support. Wondering if When I Work is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## When I Work User Interface ## Popular When I Work Alternatives Main Product When I Work 4.5 [(1298)](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.40Value for money - 4.43Customer support - 4.34Functionality Pricing Starting at $2.50 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5299)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3460)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.46Value for money - 4.50Customer support - 4.41Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4839)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1346)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.25Value for money - 4.35Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1456)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.34Value for money - 4.46Customer support - 4.51Functionality Pricing Available upon request Get Price ## When I Work Pros and Cons We analyzed 1,298 verified reviews for When I Work to find out what actual users really think. Select to learn more Intuitive And User-Friendly Interface The platform is widely praised for its straightforward, visually appealing design that makes navigation easy for all users. Both admins and employees find it simple to learn, set up, and operate, with clear menus and accessible features that require minimal training or technical expertise. Streamlined Employee Scheduling Tools When I Work simplifies employee scheduling with flexible shift creation, easy shift swaps, and real-time updates. Managers and staff can view, edit, and manage schedules efficiently, request time off, and handle availability without micromanagement. The platform supports both small teams and larger organizations, reducing administrative time and making shift management more organized. Real-Time Team Communication When I Work offers built-in chat and messaging tools that enable quick, real-time communication among managers and staff. Users can send group or individual messages, coordinate shift changes, and make announcements, reducing the need for external communication apps and keeping all work-related conversations in one place. Limitations In Managing Requests Users report difficulties with time-off and availability management, such as the inability to edit requests without deleting them, lack of approval controls for availability, and confusing workflows. Syncing issues and limited customization options can make managing staff requests less efficient. Challenges With Shift Handling Shift management can be cumbersome, with users citing problems copying shifts, managing multiple shift types, and finding or swapping shifts. The process for approving, dropping, or tracking shifts is sometimes confusing or slow, leading to missed shifts and extra administrative work. Cost Concerns And Feature Paywalls Many users find When I Work expensive, especially with per-employee pricing and additional fees for advanced features. Some essential tools are only available in higher-tier plans, and refund policies are strict. Larger teams and businesses with fluctuating staff may struggle to justify the ongoing costs. ## When I Work Pricing and Plans Starting price: $2.50 per month Free Trial Free Version Single Location or Schedules $2.50 per user, per month Plan includes: - One click auto scheduling - Unlimited schedule templates - Time off & availability management - Standard labor reporting - Labor forecasting & budgeting - Task management - Schedule enforcement & geofencing - Payroll & POS integrations Multi Location or Schedules $5.00 per user, per month Plan includes: - One click auto scheduling - Unlimited schedule templates - Time off & availability management - Standard labor reporting - Labor forecasting & budgeting - Task management - Schedule enforcement & geofencing - Payroll & POS integrations Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## When I Work Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of When I Work Access Controls/Permissions Accounting Integration Activity Dashboard Activity/News Feed Activity Tracking API Approval Process Control Attendance Management Attendance Tracking Automatic Time Capture Availability Management Billable & Non-Billable Hours Budgeting/Forecasting Calendar Management Class Scheduling Client Database Clock In/Out Collaboration Tools Committee Management Communication Management Compliance Management Cost Management Customizable Reports Dashboard Data Import/Export Drag & Drop Email Reminders Employee Database Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Scheduling Employee Time Tracking Event Management Event Scheduling Facility Management Facility Scheduling Faculty/Staff Management File Sharing Forecasting For Nonprofits For Retail For Salons and Spas For Small Businesses Geofencing HR Management iCalendar Support Labor Cost Calculator Labor Cost Reporting Labor Forecasting Labor Management Leave Tracking Member Database Messaging Mobile Alerts Mobile App Multi-Channel Communication Multi-Location Multiple Billing Rates No-Show Tracking Offline Access Offline Time Tracking On Call Scheduling Online Booking Online Time Clock Online Time Tracking Overtime Calculation Payroll Management Performance Metrics Physician Management Real-Time Analytics Real-Time Chat Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Reporting/Analytics Reporting & Statistics Resource Allocation Resource Management Resource Scheduling Schedule Distribution Scheduling Search/Filter Secure Data Storage Shift Management Shift Scheduling Shift Swapping Sick Leave Tracking Single Sign On SMS Messaging Summary Reports Task Management Task Progress Tracking Task Scheduling Team Management Third-Party Integrations Time & Attendance Time Clock Time & Expense Tracking Time Off Management Time Off Requests Time Tracking Vacation/Leave Tracking Variable Workforce Volunteer Management Waitstaff Management ## When I Work Integrations Gusto Integration rated 4.1 from 11 reviews ADP Workforce Now Integration rated 4.4 from 10 reviews QuickBooks Online Advanced Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review 321Forms Integration rated undefined from -1 review See all 19 integrations ## When I Work User Reviews Overall Rating 4.5 Ratings Breakdown 5 61% 4 29% 3 7% 2 2% 1 1% Secondary Ratings Ease of Use 4.5 Value for money 4.4 Customer support 4.4 Functionality 4.3 ryan m. Verified reviewer Food & Beverages 51-200 employees Used daily for less than 2 years Review source Reviewed June 2026 Great time tracking app. 4 Overall it was very user friendly. It has been one of the best applications I have used to keep track of time and schedules for multiple employees. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I liked most that it was easy to schedule, publish, and email multiple employees. I could make changes to the schedule as needed. I thought it was great for clocking employees in and out for the day. Cons: The only negative that I have encountered is with minor glitches when updating as schedule. On occasion I would have to do this multiple times until it updated. Reasons for choosing When I Work We chose when I work because it seemed to meet all our requirements. Vendor Response We appreciate your nice feedback Ryan! It’s great hearing that When I Work is helping to make your teams’ and your work lives easier. Please give us a shout and submit a ticket at https://help.wheniwork.com/submit-a-ticket/ if anything comes up. Replied July 2026 Read More Stenie O. Verified reviewer Food & Beverages 11-50 employees Used weekly for less than 2 years Review source Reviewed March 2026 Great for Time Tracking and Business Internal Communication. 5 It helps to track attendance and can be linked/synced to the business payroll (I used When I work and send the attendance ( work hours info) straight to QuickBooks for payroll—readily available customer support. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: When I work is great for time tracking, team communication, and saving time on scheduling. Plus, you can make your business schedule ahead of time, and with its calendar and appointment options, employees can swap their schedule as well. Cons: N/A, no issues. It was easy to use, and definitely a value for money. The app is simple with immediate text/email notification. Reasons for choosing When I Work It was easier for each employee, regardless of their educational background. Vendor Response Thank you for leaving such a wonderful review! We are thrilled to hear that you enjoy the app Stenie. Replied March 2026 Read More MS Mikaela S. Verified reviewer Consumer Goods 11-50 employees Used weekly for less than 2 years Review source Reviewed March 2026 When I Work is great! 5 I’ve had a pleasant experience with When I Work. I love how easy it is to use. Everything is easy to access! Ratings Breakdown 5 Ease of use 5 Functionality Pros: I love how straightforward it is to use. I don’t have to think much when using it and I love that! It’s great! Cons: I have experienced too many issues with When I Work. I think it is a great platform that operates smoothly. Read More DC Dale C. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for more than 2 years Reviewed April 2026 When I Work just works 5 My experience has been great with dealing with support. They're quick to respond and want to help. The software is very easy and straight forward to use. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Templates are amazing. Shift templates, job templates, etc. I also like the drag and drop and copy for shifts. I like the reports that we can download for time tracking. Cons: You can't schedule into the next day. When scheduling, you can only schedule until midnight. It would be nice to be able to schedule from like 10:00pm to 6:00am or similar. Reasons for choosing When I Work Homebase shows employees what their wage is and doesn't allow for us to use different rates for forecasting. Vendor Response Hi Dale, Thanks for writing us a review! It is great to hear that you have found some of our Scheduling Shortcut tools, like Shift Templates, helpful! We are also happy that you have enjoyed working with our Customer Care Team for support. We are sorry to hear about some trouble creating overnight shifts. These shifts can be created on the Web Version of When I Work, and you can reach out to us here with any questions on doing so! https://help.wheniwork.com/submit-a-ticket/ Thanks again for your review, Dale! Warmly, Jake Replied April 2026 Read More SJ Sirada J. Verified reviewer Hospital & Health Care 11-50 employees Used weekly for less than 12 months Reviewed June 2026 User friendly, great visibility, great for team scheduling! 5 Overall Excellent experiences! Just what we need for our team! Easy to install, manage users, customize shifts and team scheduling, great visibility options! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The app is very user friendly, both the scheduler and the users! The visibility of the schedules are also great! Customizable and easy to adjust when needed. The app gives the total control to you. Easy to manage users and schedule. All of my users love the app and enhance our team collaboration! Cons: No cons to mention except the fact that We do not utilize the time card functionality, including the ripple and all the reports that much to its capacity. Wish there were the option for just scheduling as that is all we need! Reasons for choosing When I Work Ability to manage everyones’s schedule including my own, and ease of scheduling distribution and visibility Vendor Response Hello Sirada, thank you for writing us such a thorough review! We're glad to hear that you are enjoying the app! Replied July 2026 Read More JF Jill F. Verified reviewer Food Production 11-50 employees Used weekly for less than 6 months Reviewed June 2026 Cost effective 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: So easy to use and cost effective. We really appreciated the great customer support to get set up and ongoing tech help in getting started. Cons: We are yet to find any issues. It did take us a little bit to set up maybe streamlining this a bit more would be great. Reasons for switching to When I Work The expense was too much for our small business Vendor Response Hi Jill, Thank you so much for taking the time to review our app. We appreciated hearing about your experience, especially with the setup. If you run into any issues at all, please feel free to reach out to us anytime by submitting a ticket at: https://help.wheniwork.com/submit-a-ticket/ We're happy to assist you! Thank you again for your time, Jill! Replied June 2026 Read More LJ Lauren J. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 6 months Review source Reviewed May 2026 Great idea but needs work 4 It’s a great concept, the app did freeze and sometimes not update information entered for the day. This made it unpredictable to use for scheduling shifts and communication between staff. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: The best part of the app is that employees can switch schedules without having to go through the manager, wait for responses, etc. we used it in a chain salon I work in and it was easier than paper schedules and a photo. The when I work app allows you to modify or make requests for schedule change and everyone can see it and respond. Great for small teams. Cons: The app glitches and became unusable at some point. Unfortunately, it would not always show the most recently updated responses or schedule and as a result it became unreliable. In addition, it was very different on android phones vs iPhones and not everyone had the same view of the schedules. Vendor Response Hi Lauren! Thanks so much for taking the time to leave this feedback. We are grateful you mentioned these points! We strive to provide the very best value and experience through continued product enhancements and outstanding service. Our team would also be happy to look into these behaviors with you if you would like to submit a ticket athttps://help.wheniwork.com/submit-a-ticket/ so we can provide more assistance! Thank you, Marcy Replied June 2026 Read More DP Dan P. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 2 years Reviewed June 2026 When I Work review from an employer 5 Good, helpful, and the employees seem to appreciate it. We use it to run our company, and it has allowed us to add more employees up to a point without too much additional cost. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Easy to log in and use for tracking hours, and to to track hours of employees. I haven't heard any complaints from employees, so that is good right there. Cons: For some reason finding where to start logging hours ie start your shift, was a bit hard to find, and not super intuitive. That could be smoothed over I think. Vendor Response Hi Dan, Angie here with When I Work's Care Team. Thank you so much for taking the time to provide your feedback, and reviewing our app. I totally understand how logging hours is important and we'd love to ensure that you continue to have a great experience with us. If you have any questions or issues at all, please feel free to reach out anytime at: https://help.wheniwork.com/submit-a-ticket/. We're happy to continue supporting you, and making sure you're set up for success. Thank you again for your time, Dan! - Angie Replied June 2026 Read More MD Maggie D. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for less than 6 months Reviewed June 2026 Loving WhenIWork @ the Pool! 5 As the Aquatics Director, WhenIWork has freed up the scheduler's time so they can help with other aquatics tasks. It has been easy to use, visually appealing, and simple to customize or edit! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We are loving WhenIWork for our 20-person Aquatics team! It is easy to use, the customer support has been so helpful, and our team is loving being able to pick up and drop shifts! Cons: A bit of a learning curve for the newer users, but they got it after a team training and using the customer support. Vendor Response Hi Maggie, Emily here with the When I Work team. We truly appreciate your nice feedback! It’s great to hear that the When I Work app is helping to make your teams’ and your work lives easier. We also understand the app can be a lot to learn for new users, so we're always here to help with any questions! Our Help Center includes lots of resources for Employees, which you can find here, whenever needed: https://help.wheniwork.com/articles/employee-training-resources/ We hope you and your team continue to enjoy the When I Work experience! Thanks so much, and take care, Emily Replied June 2026 Read More Justice C. Verified reviewer Food & Beverages 11-50 employees Used weekly for more than 2 years Review source Reviewed May 2026 Solid Scheduler and Work Chat App 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Very straightforward and easy to navigate. The schedule is well laid out and easy to read, no major issues ever. Cons: I haven't run into any problems in all my years using the app, I've been on it since 2020 and its always been reliable. Vendor Response Hi Justice! Thank you so much for taking the time to leave this review. We are thrilled to hear that you are enjoying When I Work. We strive to make Scheduling easy and efficient for teams, so we are happy that this is the case for you! Thank you, Marcy Replied May 2026 Read More Showing 1 - 10 of 1298 Reviews [See All Reviews](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/) ## When I Work Popular Comparisons [Connecteam vs When I Work](https://www.softwareadvice.com/hr/connecteam-profile/vs/when-i-work/)[BambooHR vs When I Work](https://www.softwareadvice.com/hr/bamboohr-profile/vs/when-i-work/)[Rippling vs When I Work](https://www.softwareadvice.com/hr/rippling-profile/vs/when-i-work/)[Paycom vs When I Work](https://www.softwareadvice.com/hr/paycom-profile/vs/when-i-work/)[RUN Powered by ADP vs When I Work](https://www.softwareadvice.com/hr/adp-run-profile/vs/when-i-work/)[UKG Pro vs When I Work](https://www.softwareadvice.com/hr/ukg-pro-profile/vs/when-i-work/)[7shifts vs When I Work](https://www.softwareadvice.com/hr/7shifts-profile/vs/when-i-work/)[Deputy vs When I Work](https://www.softwareadvice.com/project-management/deputy-profile/vs/when-i-work/) [Compare All Alternatives](https://www.softwareadvice.com/retail/when-i-work-profile/alternatives/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17618) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14624) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10726) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9248) Recently recommended **0** times Stuck Between Options? 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