--- title: "When I Work Software Reviews, Demo & Pricing - 2026" description: "Review of When I Work Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/retail/when-i-work-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Scheduling Software](https://www.softwareadvice.com/scheduling/) / When I Work Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/)[Alternatives](https://www.softwareadvice.com/retail/when-i-work-profile/alternatives/) # When I Work Review From $2.50-$5/month Free trial 2 plans Wondering if When I Work is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview When I Work 4.5 [(1299)](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/) FrontRunner 2026 Pricing Starting at $2.50 per user per month ### About When I Work When I Work is an employee scheduling and time tracking solution that helps businesses streamline shift management and enhance workforce productivity. Through its intuitive interface and robust features, this software streamlines scheduling processes, tracks attendance and facilitates seamless communication among team members across various industries. When I Work provides a range of essential features to optimize employee scheduling and time tracking. It allows users to create and share work schedules, ensuring efficient shift management. It helps transform any device into a time clock to monitor attendance, breaks and time-off accurately. Additionally, it facilitates team messaging to promote communication among team members without the need to exchange personal phone numbers, enhancing coordination and collaboration.  When I Work software offers mobile applications for users to access scheduling and time tracking functions on both desktop and mobile devices, ensuring convenience and flexibility for all users. The platform enables shift confirmation and management by allowing employees to confirm shifts and monitor shift swaps and drops in real-time, ensuring efficient shift co... verage. Additionally, labor forecasting tools support effective management of labor budgets, contributing to cost optimization and operational efficiency. When I Work offers full-service payroll software as part of its comprehensive suite of workforce management solutions. It is designed to streamline payroll processes, making it easier for businesses to manage and execute payroll tasks accurately and efficiently. By integrating full-service payroll software into their operations, organizations can simplify payroll administration and ensure compliance with tax regulations and labor laws. This feature eliminates the need for manual calculations and reduces the risk of errors in payroll processing. Additionally, its payroll tool automates tasks such as tax calculations, deductions, direct deposits and more.  When I Work offers a time clock feature that streamlines time tracking for employees. The time clock feature allows employees to clock in and out using any device, whether it's a computer, tablet, or smartphone. It ensures that employees can easily record their hours worked, breaks taken, and time off, enhancing accuracy in time tracking. Additionally, it facilitates real-time monitoring of employee attendance and provides managers with insights into labor costs and workforce productivity.  Employees can view upcoming shifts, breaks and time-off requests within the time clock interface, providing them with easy access to their work schedules. Additionally, the time clock feature supports geofencing capabilities, allowing businesses to set location-based restrictions for clocking in and out, ensuring that employees are physically present at the designated work site when recording their time. When I Work allows integration with various third-party applications such as Gusto, QuickBooks and ADP, catering to businesses of various scales. Pricing is structured on a monthly basis and the platform provides assistance through online tutorials, written resources and a ticketing system for support. Wondering if When I Work is right for your organization? Our Scheduling Software selection experts can help you in 15 minutes or less. ## When I Work User Interface ## Popular When I Work Alternatives Main Product When I Work 4.5 [(1299)](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.40Value for money - 4.43Customer support - 4.34Functionality Pricing Starting at $2.50 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5303)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [BambooHR](https://www.softwareadvice.com/hr/bamboohr-profile/) 4.6 [(3513)](https://www.softwareadvice.com/hr/bamboohr-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.50Customer support - 4.42Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Rippling](https://www.softwareadvice.com/hr/rippling-profile/) 4.9 [(4850)](https://www.softwareadvice.com/hr/rippling-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.75Value for money - 4.72Customer support - 4.82Functionality Pricing Starting at $8.00 per month Get Price Alternative Product [Paycom](https://www.softwareadvice.com/hr/paycom-profile/) 4.4 [(1374)](https://www.softwareadvice.com/hr/paycom-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.24Value for money - 4.36Customer support - 4.36Functionality Pricing Available upon request Get Price Alternative Product [RUN Powered by ADP](https://www.softwareadvice.com/hr/adp-run-profile/) 4.6 [(1485)](https://www.softwareadvice.com/hr/adp-run-profile/reviews/) Ratings Breakdown - 4.60Ease of use - 4.34Value for money - 4.46Customer support - 4.52Functionality Pricing Available upon request Get Price ## When I Work Pros and Cons We analyzed 1,299 verified reviews for When I Work to find out what actual users really think. Select to learn more Intuitive And User-Friendly Interface The platform is widely praised for its straightforward, visually appealing design that makes navigation easy for all users. Both admins and employees find it simple to learn, set up, and operate, with clear menus and accessible features that require minimal training or technical expertise. Streamlined Employee Scheduling Tools When I Work simplifies employee scheduling with flexible shift creation, easy shift swaps, and real-time updates. Managers and staff can view, edit, and manage schedules efficiently, request time off, and handle availability without micromanagement. The platform supports both small teams and larger organizations, reducing administrative time and making shift management more organized. Real-Time Team Communication When I Work offers built-in chat and messaging tools that enable quick, real-time communication among managers and staff. Users can send group or individual messages, coordinate shift changes, and make announcements, reducing the need for external communication apps and keeping all work-related conversations in one place. Limitations In Managing Requests Users report difficulties with time-off and availability management, such as the inability to edit requests without deleting them, lack of approval controls for availability, and confusing workflows. Syncing issues and limited customization options can make managing staff requests less efficient. Challenges With Shift Handling Shift management can be cumbersome, with users citing problems copying shifts, managing multiple shift types, and finding or swapping shifts. The process for approving, dropping, or tracking shifts is sometimes confusing or slow, leading to missed shifts and extra administrative work. Cost Concerns And Feature Paywalls Many users find When I Work expensive, especially with per-employee pricing and additional fees for advanced features. Some essential tools are only available in higher-tier plans, and refund policies are strict. Larger teams and businesses with fluctuating staff may struggle to justify the ongoing costs. ## When I Work Pricing and Plans Starting price: $2.50 per month Free Trial Free Version Single Location or Schedules $2.50 per user, per month Plan includes: - One click auto scheduling - Unlimited schedule templates - Time off & availability management - Standard labor reporting - Labor forecasting & budgeting - Task management - Schedule enforcement & geofencing - Payroll & POS integrations Multi Location or Schedules $5.00 per user, per month Plan includes: - One click auto scheduling - Unlimited schedule templates - Time off & availability management - Standard labor reporting - Labor forecasting & budgeting - Task management - Schedule enforcement & geofencing - Payroll & POS integrations Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## When I Work Features - Popular features found in Scheduling Alerts/Notifications Appointment Scheduling Automated Scheduling Calendar Sync Customer Database Group Scheduling Mobile Access Reminders Self Service Portal Timesheet Management - More features of When I Work Access Controls/Permissions Accounting Integration Activity Dashboard Activity/News Feed Activity Tracking API Approval Process Control Attendance Management Attendance Tracking Automatic Time Capture Availability Management Billable & Non-Billable Hours Budgeting/Forecasting Calendar Management Class Scheduling Client Database Clock In/Out Collaboration Tools Committee Management Communication Management Compliance Management Cost Management Customizable Reports Dashboard Data Import/Export Drag & Drop Email Reminders Employee Database Employee Management Employee Onboarding Employee Portal Employee Profiles Employee Scheduling Employee Time Tracking Event Management Event Scheduling Facility Management Facility Scheduling Faculty/Staff Management File Sharing Forecasting For Nonprofits For Retail For Salons and Spas For Small Businesses Geofencing HR Management iCalendar Support Labor Cost Calculator Labor Cost Reporting Labor Forecasting Labor Management Leave Tracking Member Database Messaging Mobile Alerts Mobile App Multi-Channel Communication Multi-Location Multiple Billing Rates No-Show Tracking Offline Access Offline Time Tracking On Call Scheduling Online Booking Online Time Clock Online Time Tracking Overtime Calculation Payroll Management Performance Metrics Physician Management Real-Time Analytics Real-Time Chat Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-time Scheduling Real-Time Updates Reporting/Analytics Reporting & Statistics Resource Allocation Resource Management Resource Scheduling Schedule Distribution Scheduling Search/Filter Secure Data Storage Shift Management Shift Scheduling Shift Swapping Sick Leave Tracking Single Sign On SMS Messaging Summary Reports Task Management Task Progress Tracking Task Scheduling Team Management Third-Party Integrations Time & Attendance Time Clock Time & Expense Tracking Time Off Management Time Off Requests Time Tracking Vacation/Leave Tracking Variable Workforce Volunteer Management Waitstaff Management ## When I Work Integrations Gusto Integration rated 4.1 from 11 reviews ADP Workforce Now Integration rated 4.4 from 10 reviews QuickBooks Online Advanced Integration rated undefined from -1 review QuickBooks Online Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review 321Forms Integration rated undefined from -1 review See all 19 integrations ## When I Work User Reviews Overall Rating 4.5 Ratings Breakdown 5 61% 4 29% 3 7% 2 2% 1 1% Secondary Ratings Ease of Use 4.5 Value for money 4.4 Customer support 4.4 Functionality 4.3 VR Verified Reviewer Consumer Services 51-200 employees Used weekly for less than 12 months Review source Reviewed July 2026 Convenient 5 Very straightforward and easy to work with. Easy to understand steps and can be very helpful if worked with. Ratings Breakdown 4 Ease of use 4 Value for money 2 Customer support 3 Functionality Pros: Very straightforward and easy to work with. Easy to understand steps and can be very helpful if worked with. Cons: I think I love using it it is very convenient Overall I have no problem using it. It is pretty good Read More MM Morgan M. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for more than 2 years Reviewed April 2026 Great for varied availability employees 5 I use it to schedule two businesses, mostly part time staff on a weekly basis and I also use it for our timesheet for payroll. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Ease of getting a weekly schedule out to 20-50 part time employees on a regular basis. I like that it has a time clock option which I didn't use at the last business I was at that used this system. It was a savior when my business changed point of sale platforms that no longer had a timesheet option. Cons: Some setting restricting when staff can change their availability, and RO. How notifications or "confirm shift" can be overlooked by staff. Reasons for switching to When I Work because a spreadsheet is an awful way to send out a schedule to dozens of people Vendor Response Hi Morgan, Thank you so much for leaving this detailed review. We are thrilled to hear that you are having a great experience setting up weekly Schedules for your team. Have a wonderful day! Replied April 2026 Read More Michelle C. Verified reviewer Civic & Social Organization 11-50 employees Used daily for more than 2 years Review source Reviewed July 2026 Helpful scheduling tool that keeps work shifts organized 4 Overall, When I Work is a useful scheduling and communication tool. It helps keep work schedules more organized and makes it easier for employees and managers to stay updated. My experience has been mostly positive because it reduces confusion compared to trying to manage shifts through texts, paper schedules, or separate conversations. There are still some areas that could be more user-friendly, but it is a helpful platform for workplace scheduling. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: When I Work is helpful for managing employee schedules, shift changes, and communication in one place. I like that it can make scheduling more organized and easier to access, especially when employees need to check their hours or request changes. The app is convenient because people can view schedules from their phones instead of relying only on paper schedules or separate messages. Cons: Some features can take time to learn, and the app can feel a little confusing at first depending on how the workplace has it set up. Notifications, schedule changes, or requests may not always feel as clear as they should, especially if there are a lot of updates. It would be helpful if some settings and explanations were easier to understand. Read More DC Dale C. Verified reviewer Transportation/ Trucking/ Railroad 11-50 employees Used daily for more than 2 years Reviewed April 2026 When I Work just works 5 My experience has been great with dealing with support. They're quick to respond and want to help. The software is very easy and straight forward to use. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Templates are amazing. Shift templates, job templates, etc. I also like the drag and drop and copy for shifts. I like the reports that we can download for time tracking. Cons: You can't schedule into the next day. When scheduling, you can only schedule until midnight. It would be nice to be able to schedule from like 10:00pm to 6:00am or similar. Reasons for choosing When I Work Homebase shows employees what their wage is and doesn't allow for us to use different rates for forecasting. Vendor Response Hi Dale, Thanks for writing us a review! It is great to hear that you have found some of our Scheduling Shortcut tools, like Shift Templates, helpful! We are also happy that you have enjoyed working with our Customer Care Team for support. We are sorry to hear about some trouble creating overnight shifts. These shifts can be created on the Web Version of When I Work, and you can reach out to us here with any questions on doing so! https://help.wheniwork.com/submit-a-ticket/ Thanks again for your review, Dale! Warmly, Jake Replied April 2026 Read More SJ Sirada J. Verified reviewer Hospital & Health Care 11-50 employees Used weekly for less than 12 months Reviewed June 2026 User friendly, great visibility, great for team scheduling! 5 Overall Excellent experiences! Just what we need for our team! Easy to install, manage users, customize shifts and team scheduling, great visibility options! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The app is very user friendly, both the scheduler and the users! The visibility of the schedules are also great! Customizable and easy to adjust when needed. The app gives the total control to you. Easy to manage users and schedule. All of my users love the app and enhance our team collaboration! Cons: No cons to mention except the fact that We do not utilize the time card functionality, including the ripple and all the reports that much to its capacity. Wish there were the option for just scheduling as that is all we need! Reasons for choosing When I Work Ability to manage everyones’s schedule including my own, and ease of scheduling distribution and visibility Vendor Response Hello Sirada, thank you for writing us such a thorough review! We're glad to hear that you are enjoying the app! Replied July 2026 Read More JF Jill F. Verified reviewer Food Production 11-50 employees Used weekly for less than 6 months Reviewed June 2026 Cost effective 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: So easy to use and cost effective. We really appreciated the great customer support to get set up and ongoing tech help in getting started. Cons: We are yet to find any issues. It did take us a little bit to set up maybe streamlining this a bit more would be great. Reasons for switching to When I Work The expense was too much for our small business Vendor Response Hi Jill, Thank you so much for taking the time to review our app. We appreciated hearing about your experience, especially with the setup. If you run into any issues at all, please feel free to reach out to us anytime by submitting a ticket at: https://help.wheniwork.com/submit-a-ticket/ We're happy to assist you! Thank you again for your time, Jill! Replied June 2026 Read More DP Dan P. Verified reviewer Food & Beverages 11-50 employees Used daily for less than 2 years Reviewed June 2026 When I Work review from an employer 5 Good, helpful, and the employees seem to appreciate it. We use it to run our company, and it has allowed us to add more employees up to a point without too much additional cost. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Easy to log in and use for tracking hours, and to to track hours of employees. I haven't heard any complaints from employees, so that is good right there. Cons: For some reason finding where to start logging hours ie start your shift, was a bit hard to find, and not super intuitive. That could be smoothed over I think. Vendor Response Hi Dan, Angie here with When I Work's Care Team. Thank you so much for taking the time to provide your feedback, and reviewing our app. I totally understand how logging hours is important and we'd love to ensure that you continue to have a great experience with us. If you have any questions or issues at all, please feel free to reach out anytime at: https://help.wheniwork.com/submit-a-ticket/. We're happy to continue supporting you, and making sure you're set up for success. Thank you again for your time, Dan! - Angie Replied June 2026 Read More MD Maggie D. Verified reviewer Recreational Facilities and Services 11-50 employees Used daily for less than 6 months Reviewed June 2026 Loving WhenIWork @ the Pool! 5 As the Aquatics Director, WhenIWork has freed up the scheduler's time so they can help with other aquatics tasks. It has been easy to use, visually appealing, and simple to customize or edit! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: We are loving WhenIWork for our 20-person Aquatics team! It is easy to use, the customer support has been so helpful, and our team is loving being able to pick up and drop shifts! Cons: A bit of a learning curve for the newer users, but they got it after a team training and using the customer support. Vendor Response Hi Maggie, Emily here with the When I Work team. We truly appreciate your nice feedback! It’s great to hear that the When I Work app is helping to make your teams’ and your work lives easier. We also understand the app can be a lot to learn for new users, so we're always here to help with any questions! Our Help Center includes lots of resources for Employees, which you can find here, whenever needed: https://help.wheniwork.com/articles/employee-training-resources/ We hope you and your team continue to enjoy the When I Work experience! Thanks so much, and take care, Emily Replied June 2026 Read More Celeste R. Verified reviewer Consumer Goods 51-200 employees Used daily for less than 6 months Review source Reviewed July 2026 Easy to use 4 It was a simple and easy to use, one of my favourite apps for scheduling management, timesheets and shift calendars Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: It was super easy to use for getting my schedule calendar and was easy to clock in and out for my shifts Cons: There was a tendency for the app to crash on my device, may have been user error. It could also use a bit of an update in app style wise Vendor Response Hello Celeste, Thanks for writing us a review! We're happy to hear you are enjoying the app. If you run into any trouble, please submit a ticket at https://help.wheniwork.com/submit-a-ticket/ and let us take care of you. Replied July 2026 Read More LY Laura Y. Verified reviewer Translation and Localization 2-10 employees Used daily for less than 6 months Review source Reviewed July 2026 Very intuitive program 5 I have enjoyed the ease of working with When I Work so far and no glitches or any issues. Great product! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I enjoyed as a consumer to ease of picking up extra works shifts, and seeing my schedule as a whole. Also, it integrates with my Google Calendar so I am able to see my other tasks side by side with my WIW tasks. Very user friendly! Cons: Nothing so far! It has been very intuitive for moving schedules and swapping shifts easily! I have used it to for basic activities like offering up shifts and accepting new assignments. Very easy to use! Vendor Response Thank you for your amazing feedback Laura! We truly appreciate amazing teams like yours. Replied July 2026 Read More Showing 1 - 10 of 1299 Reviews [See All Reviews](https://www.softwareadvice.com/retail/when-i-work-profile/reviews/) ## When I Work Popular Comparisons [Connecteam vs When I Work](https://www.softwareadvice.com/hr/connecteam-profile/vs/when-i-work/)[BambooHR vs When I Work](https://www.softwareadvice.com/hr/bamboohr-profile/vs/when-i-work/)[Rippling vs When I Work](https://www.softwareadvice.com/hr/rippling-profile/vs/when-i-work/)[Paycom vs When I Work](https://www.softwareadvice.com/hr/paycom-profile/vs/when-i-work/)[RUN Powered by ADP vs When I Work](https://www.softwareadvice.com/hr/adp-run-profile/vs/when-i-work/)[UKG Pro vs When I Work](https://www.softwareadvice.com/hr/ukg-pro-profile/vs/when-i-work/)[7shifts vs When I Work](https://www.softwareadvice.com/hr/7shifts-profile/vs/when-i-work/)[Deputy vs When I Work](https://www.softwareadvice.com/project-management/deputy-profile/vs/when-i-work/) [Compare All Alternatives](https://www.softwareadvice.com/retail/when-i-work-profile/alternatives/) ## Other Top Recommended Scheduling Software [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) **4.7** (17642) Recently recommended **0** times [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) **4.6** (14641) Recently recommended **0** times [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10744) Recently recommended **0** times [Clockify](https://www.softwareadvice.com/hr/clockify-profile/) **4.8** (9253) Recently recommended **0** times Stuck Between Options? 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