All Winpharm Reviews

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Brian

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2018

Great service - frequently updated

PROS

Personal customer service - US based and because it's a smaller company you know each of the service technicians.

CONS

Some of the enhanced features are more difficult to use, but personalized training is available. And if the feature isn't ideal for you, just turn it off.

Jared

Pharmaceuticals, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Winpharm is a great system!

Winpharm is a smaller company that delivers big. I love that I have a relationship with them, and know their employees well. Additionally, they are quick to respond to problems, are readily available to answer phones and emails, and are always available to hear from me.. the customer!

PROS

I enjoy the software, the support staff, and the company as a whole. Their features and updates are first-class and relatively easy to operate, and operate quickly and efficiently.

CONS

There aren't any real cons. All systems have flaws, bugs, and errors. Winpharm works quickly to correct errors and does so in a very competent manner.

Reasons for switching to Winpharm

Did not enjoy McKesson Pharmaserv

Nancy

Pharmaceuticals, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

its the main software we use at the pharmacy

still learning it, I can fill my prescriptions and bill insurance

PROS

The icons are easy to read, you can click on them and find you patients easily. customer support is readily available and very helpful.

CONS

you have to back out of the patient if you are not in the correct screen, you can look at the profile but you can not fill from the profile if you are not in the fill screen.

Vendor Response

Nancy please calll our offices and setup more Training. You can absolutely fill from the profile in a number of different ways.

Replied July 2017

Christopher

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Taconic Pharmacy

Datascan's winpharm system is without a doubt the easiest system I have ever used while still offering hundreds of different modifications and additions when/if needed. The staff and customer service level cannot be rivaled in my opinion either.

PROS

The various programs required in running a retail business with a pharmacy and integrated completely. Ease of use is amazing allowing new staff to be trained quickly.

CONS

I have no specific function or feature that I would say I dislike

Kenny

Hospital & Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

WinPharm

great experience. Been with them forever. Ownership is always present and looking to enhance. great customer support

PROS

Ease of use. Customer service support. windows based. good integration between pos and pharmacy

CONS

Some POS features need to be enhanced. Rental of equipment

Reason for choosing Winpharm

Best product for our business model

Danielle

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

User friendly

It is helpful the way it interfaces with workflow.

PROS

It is very user friendly. I like the ability to run reports by insurance codes which is helpful with billing. I like the way it interfaces with workflow.

CONS

Feel we have to update often. I know features are added but it's inconvenient at times.

Kim

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

WinPharm Review

PROS

The ease of use and backend support. It is easy to use and has all the necessary functionalities for the business to run efficiently.

CONS

It does what we need it to do, no issues.

Arlen

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Review of datascan

PROS

Easy to use, simple and very user friendly. Great customer service

CONS

No cons. Nothing bad about this. There is nothing bad I can say about this software

Maria

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Review

PROS

It is easy to navigate and encompasses pharmacy, pos and workflow in one.

CONS

Overall the software covers all the needs our pharmacy has.

Doug

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Winpharm rocks

PROS

Ease of use. Efficient and reliable. It helps us to ensure accuracy

CONS

Nothing really to list here. Wimpharm covers all the bases.

ENRIQUE

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

Customer Service is the best of "ALL" customer service that I have used.

ability to process patients medications.

PROS

ease of use.

CONS

Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports.

Vendor Response

The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this.

Replied July 2017

Robert

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Datascan Our New Pharmacy Software Company

[SENSITIVE CONTENT HIDDEN] was our first contact with Datascan. She provided us with all the necessary information needed for us to make the decision to go with Datascan. She became our contact person from the beginning and remains so today. [SENSITIVE CONTENT HIDDEN] is always available to answer our questions and address our concerns immediately (even after hours and weekend). Her calm and reassuring demeanor definitely was a plus in making this change to a new platform. We lean on [SENSITIVE CONTENT HIDDEN] often and she always responds to our satisfaction. If she is the example of what you can expect from Datascan, I would be confident to recommend this company to any pharmacy owner. [SENSITIVE CONTENT HIDDEN] gets high marks from our company and deserves the praises.

PROS

Software is easy to use so the transition to Datascan was seamless. Very similar to the previous software we were using and Datascan was able to quickly make some adjustments we requested. These adjustments were essential and allowed for an efficient workflow. Has a variety of features that covers just about everything that a pharmacy software could.

CONS

Some changes were necessary but there was nothing that could not be addressed to our satisfaction.

David

Pharmaceuticals, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

VERY SATISFIED PHARMACY

MY PHARMACY HAS DEVELOPED A WONDERFUL RELATIONSHIP WITH DATASCAN. I AM THANKFUL THAT I DECIDED TO HAVE DATASCAN AS A PARTNER WITH MY PHARMACY

PROS

THE SOFTWARE IS VERY EASY TO USE. I CAN CALL DATASCAN AND THEY CAN FIX MY LABELS, CHANGE MY SETTINGS, AND HELP ME WITH SETTING UP INS.

CONS

I DON'T USE OUT OF STOCK OPTIONS. I DON'T USE SHORT FILL OPTIONS

JEFF

Pharmaceuticals, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

I HAVE BEEN WITH DATASCAN FOR OVER 20 YEARS, I THINK THEY ARE THE BEST SOFTWARE PROVIDER IN USA!!

GREAT VALUE UPTO DATE OPERATING SYSTEM

PROS

CUSTOMER SERVICE IN SECOND TO NONE!! GREAT PROGRESSIVE PROGRAMS, UP TO DATE SERVICES FOR PATIENTS, MTM, PROCESSING E-VOUCHERS

CONS

TOO MANY OPERATING SYSTEMS IN SERVICE. MANY SYSTEMS IN THE FIELD ARE NOT UPDATED SO THAT EVERY CUSTOMER IS USING THE SAME PROGRAM

Alice

Pharmaceuticals, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY