--- title: "Datascan Pharmacy Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Datascan Pharmacy Software. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Datascan Pharmacy Software is a good fit for you!" source_url: "https://www.softwareadvice.com/retail/winpharm1-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Pharmacy Software](https://www.softwareadvice.com/retail/pharmacy-comparison/) / [Datascan Pharmacy Software](https://www.softwareadvice.com/product/449162-Datascan-Pharmacy-Software/) / Datascan Pharmacy Software Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/product/449162-Datascan-Pharmacy-Software/) Reviews [Alternatives](https://www.softwareadvice.com/product/449162-Datascan-Pharmacy-Software/alternatives/) # Datascan Pharmacy Software User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 164 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 4.9/5 - Value for money: 4.9/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 147 reviews (90%) - 4 stars: 16 reviews (10%) - 3 stars: 1 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Most mentioned pros - Winpharm is handy software for our pharmacy stock, lets me track pills, syrups, every batch in clear tables. - The thing that I like most about WinPharm is the sorting the profiles by drug name, rx number, date written, and date of last fill. - Overall WinPharm has been a smooth transition with minimal issues on learning and using a new system. ### Most mentioned cons - There are two areas where we all seem to struggle some: Processing COBs and data entry of complex SIGs. - Initial aesthetics of system seemed archaic but this did not impact functionality - Also, 340B setup overestimates gross margin. ## Datascan Pharmacy Software customer reviews Showing reviews 1-25 of 164 (page 1). ### Good Turnaround time and friendly team - Overall rating: 5/5 - Reviewer: Junaid A. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Transitioning to a new platform can be daunting, but the team at Datascan made the process incredibly smooth and stress-free. The data conversion was handled with absolute precision, and the swift turnaround time had our pharmacy up and running much faster than expected. Best of all, the support staff were remarkably friendly, patient, and reassuring every step of the way. It is rare to find a technology partner that pairs sophisticated software with such a genuinely human touch. #### Cons There are some things here and there but this software does the job well. User interface is not modern. --- ### Datascan WinPharm - Overall rating: 5/5 - Reviewer: Marshall D. - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: June 2024 - Review source details: This review was submitted organically. No incentive was offered Implementation was great. You will know the support staff by name and personality. Problems are addressed quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Support is second to none. Fast response time. Easy to learn system. Multiple report tools. #### Cons I have to think for a long time about coming up with a Con. None yet --- ### WinPharm is good but not great. - Overall rating: 4/5 - Reviewer: SANDRA B. - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall WinPharm has been a smooth transition with minimal issues on learning and using a new system. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The thing that I like most about WinPharm is the sorting the profiles by drug name, rx number, date written, and date of last fill. #### Cons The thing that i like least about WinPharm is changing tasks while in the middle of a processing queue. #### Vendor response Hi Sandra! Thank you for your review! We’d love to go from good to great! Why don’t you reach out to schedule some additional training so we can help you figure out a smoother way to transition from task to task in the queues. Replied June 2025 --- ### No no no - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered System is old and dated. Coming from a cloud based system, this is a disaster. The words used to describe the actions don’t correlate for example, void means reverse from insurance. Things typed incorrectly remains on patient profile Reports cannot be sorted by patient and plan I’m a tech forward user and this is really like a 2000 program Too many pop ups that you cannot turn off even though they sell you a customizable program #### Ratings breakdown - Ease of use: 2/5 - Functionality: 1/5 #### Pros The trainers were nice but the software is archaic #### Cons Pop ups, words don’t match actions, reports not customizable . Server with power needed. Not cloud based. Have to use mouse. Errors remain in profile if you adjudicate before correcting, not really windows functions. The list goes on #### Vendor response The pharmacy owner leaving this review was a customer for less than 1 week. Upon our initial onsite training, the owner was rude, abusive, and already complaining about having to switch vendors. Her previous system had been sunset, forcing users to move to another software product. The owner also bashes a highly regarded competitor of ours in her review, while never even using their system. Our staff all the way to the top bent over backwards to help the pharmacy owner, but was only met with refusal to learn, negativity, and continued abuse. Customer was informed numerous times that we are not a cloud system, but chose to interpret this in her own way. Popups, reports, and numerous system settings are customizable, but without being open to learning the system you're never going to adjust. Her comments are purely inaccurate, and her overall lack of knowledge of how the system works is apparent. Replied March 2022 --- ### Boutique product with a smile! - Overall rating: 5/5 - Reviewer: Jeffrey H. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Datascan's Winpharm delivers a standout pharmacy software experience, blending boutique customization with exceptional customer service to meet the unique needs of every pharmacy. The platform’s tailored solutions cater to diverse operational workflows, ensuring seamless integration with existing systems while enhancing efficiency and compliance. What truly sets Datascan apart is its commitment to customer satisfaction, with a responsive support team available to address any issues promptly and effectively. By prioritizing user-centric design and personalized features, Winpharm empowers pharmacies to optimize operations, improve patient outcomes, and stay ahead in a competitive market. [sensitive content hidden] and her team made the transition for my existing pharmacy quick and painless. After 2+ years of using Winpharm, the decision to use Winpharm again to open our new pharmacy was an easy one #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Cons Not much I could think of too dislike. Anything that pops up, Datascan is easy to get a hold of offers speedy resolution. --- ### I should have moved to Datascan / Winpharm 10 years ago! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered I could not be happier with the system. Without doubt, the system has made us faster and more accurate. Many of the benefits I see daily: The POS system is user friendly, the CC machine is fast, reports are easy to produce, processing prescriptions is easy; edits are easy, DUR fields auto-populate, ... I could give a hundred examples of improvements over any of the other pharmacy software systems that I have used over the years. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This software program is so easy to learn; there are so many redundancies built in that one can quickly learn how to process prescriptions ( and all the other functions we do in pharmacy ) with ease... I am amazed how proficient our crew became in such a short period. My favorite part - the technician data entry error rate has plummeted! In Winpharm, prescription data is entered piece by piece; this causes the technician to stay focused on one piece of data at a time. We've seen a HUGE decrease in the number of prescriptions sent back for data correction. Impressive system. Their customer service is absolutely outstanding. #### Cons There are two areas where we all seem to struggle some: Processing COBs and data entry of complex SIGs. The system is a little tricky with each of these steps. For COBs, once learned, it's a manageable process...it's getting there that is difficult. For SIG code entry, simple directions are a breeze to enter, but complex directions can be challenging. --- ### RHONDAH REVIEW - Overall rating: 5/5 - Reviewer: RHONDA H. - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered FABULOUS, MAKES THE WORK FLOW MUCH SMOOTHER AND ERROR FREE. MY EXPERIENCE WITH EASE OF USE, TRAINING AND PRODUCTION HAS BEEN ON POINT WOULD HIGHLY RECOMMEND #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros EASE OF USE, EFFICENCY, AND SPEED. IS VERY EXPLANATORY IN FUNCTIONS AND USE. IS USER FRIENDLY. WORKS BETTER THAN AN OTHER RX SOFTWARE I HAVE USED IN THE LAST 20 YEARS (IE PIONEER, QS1, DAA) #### Cons DOENS'T LINK RX REFILLS WHEN ON HOLD TO PREVIOUS/EXPIRED RX. SOMETIMES SOFTWARE UPDATES CAN INTERRUPT THE WORK FLOW TREMENDOUSLY WHEN DONE DURING WORK HOURS. ALSO MISS THE ON HOLD QUE FOR PROCESSING. I HAVE NO OTHER COMPLAINTS #### Vendor response Thanks for your review! If you reach out to support we can show you how to link the prescriptions and how to access the on holds. Both of those just seem training related and we’d be happy to help! Replied June 2025 --- ### Datascan by Winpharm - Overall rating: 5/5 - Reviewer: Amanda R. - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Overall I am very satisfied with the workflow system. [sensitive content hidden] were great about showing us all of the ins and outs of the system during our introduction period and very prompt while needing to make adjustments to suit our needs. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The entire system is very simple and easy to use. The view of each workflow is very clean and not overwhelming with information that isn't needed or necessary. #### Cons I think assigning statuses on prescriptions ready for patient pickup could be simpler. We currently are having to toggle between POS and Datascan to locate prescriptions. #### Vendor response Thank you so much for your review! If you call our support they can help you with the statuses. Prescriptions typically automatically once they’re verified. Replied June 2025 --- ### winpharm review - Overall rating: 5/5 - Reviewer: Joanie P. - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered have always had a good experience and the team is always willing to help. [sensitive content hidden]are outstanding and always help solve any issue. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it is convenient to use and easy to navigate. [sensitive content hidden] have always been very helpful when running into any issues. #### Cons no complaints, winpharm has always met our expectations. it is important to have a reliable platform to work with, especially in pharmacy. --- ### winpharm is amazing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered its amazing and so easy to use! easy layout and makes work fast paced #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The easy functionality and accessability #### Cons nothing that i dont like, its been great and so easy to use --- ### Helps me tame the meds mess - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: less than 1 year · weekly - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Winpharm is handy software for our pharmacy stock, lets me track pills, syrups, every batch in clear tables. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Adding a new product or barcode feels quick, price changes drop in fine even when supplier list comes messy Excel. #### Cons Search box finds prescriptions fast but first setup asks many clicks, updates arrive late afternoon and slow the screen for minutes, report export to PDF sometimes misses last line. --- ### Owner/Pharmacist - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to navigate from e scribe to Point of sale #### Cons I do not have any features which I feel are missing. Throughout the years I have requested many feature request and Datascan has always accommodated the request. --- ### pharmacist - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros easy to navigate. no down time. good technical help #### Cons compare to other provider, I don't really have any issue --- ### Winpharm review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Medical Practice - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: September 2023 - Review source details: This review was submitted organically. No incentive was offered I have been a client for 37 years, they treat their clients the way I have treated mine, emphasis always on customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, constantly updated, excellent integration between Pharmacy and POS. Customer service has always been first and foremost. #### Cons No complaints. Any issues I have ever had were always addressed and taken care of quickly. --- ### Datascan is excellent - Overall rating: 5/5 - Reviewer: Clara R. - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer service and knowledgeable professionals always ! #### Cons I am very happy with Datascan , i have had Datascan services for over 25 years . #### Vendor response Thank you for trusting us with your business for over 2 decades! We appreciate you. Replied November 2023 --- ### User friendly - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered It is helpful the way it interfaces with workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very user friendly. I like the ability to run reports by insurance codes which is helpful with billing. I like the way it interfaces with workflow. #### Cons Feel we have to update often. I know features are added but it's inconvenient at times. --- ### WinPharm - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered great experience. Been with them forever. Ownership is always present and looking to enhance. great customer support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use. Customer service support. windows based. good integration between pos and pharmacy #### Cons Some POS features need to be enhanced. Rental of equipment --- ### WinPharm Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and backend support. It is easy to use and has all the necessary functionalities for the business to run efficiently. #### Cons It does what we need it to do, no issues. --- ### Best Pharmacy Software with Trusted support safe - Overall rating: 5/5 - Reviewer: Russell S. - Industry: Retail - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Personal feel, you get to know all the support staff #### Cons Any Conversion is hard but they help you very step of the way --- ### Fantastic Software - Overall rating: 5/5 - Reviewer: Joanie P. - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: July 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros System is easy to use, quick, and allows customization to fit workflow. #### Cons Initial aesthetics of system seemed archaic but this did not impact functionality --- ### Great software! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about the software is the color coded legend bar that gives you the status of a prescription and additional details. #### Cons There is nothing I disliked about this software. --- ### Winpharm from an IT perspective! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Reviewed: November 2014 - Review source details: This review was submitted organically. No incentive was offered In 30 years of computer experience and decades in IT, I seldom get my money's worth over time. Eventually great companies make cumbersome changes. Sometimes to the extent their products become clumsy, incompatible or old-fashioned. Not so with Datascan. In almost 4 years using Datascan Pharmacy Software I have never been let down or disappointed. Being on opposite sides of the US, I presumed there would be time difference constraints for service that would certainly interrupt my business flow. Unacceptable to my Pharmacy. Much to my delight, their team was far beyond competent, expedient and able to handle every aspect of the remote installation and configuration without a hitch. All upgrades, maintenance were streamlined for us by their efficient remote service. To my knowledge, Tumalo Pharmacy staff is, and has always been, walked through step-by-step any IT or upgrade issue by a competent, knowledable and courteous Customer Service person. Datascan has always been able to remotely fix all problems (very few) remotely the same day. I have seen them work and they will accommodate your network configuration not only stand-alone PC's. They can work with all versions of Windows platforms and thoroughly understand configuration of Windows by manipulating DOS commands (a lost art these days). They understood the security concerns of our IT group and respected all HIPAA and compliance standards we brought forth. They successfully configure all the peripheral gear and invoice format changes we've thrown at them. I am satisfied and proud to use Datascan. Thanks Kevin Minassian for making a state-of-the-art, reliable, user friendly product. Sincerely thank you, Doug Forbes Dark Horse Security Consulting Tumalo Pharmacy Bend, Oregon #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### Top Notch Customer Service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered It has been great! They are easy to work with and get to the solution quickly! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The pricing, features, and immediate customer support when you need an answer/fix right away is excellent. #### Cons Sometimes trying to find where to turn off/on different features can be difficult, but again if you need to know quickly just call their support team and it will be addressed immediately. #### Vendor response Thank you for the great review! I'm so glad our support is always available for you when you need them! Replied November 2023 --- ### Great Team - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Overall our experience has been great. DataScan has assembled a professional and courteous team that is willing to go above and beyond to make our business thrive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We changed our pharmacy operating system from a very user unfriendly system to DataScan. We have a good mix of employees that have used a variety of software systems and we all agreed that DataScan would work best for our needs. The speed and accuracy of the system are above our expectations, and the personalized responses that we have received from the Datascan Team have been unsurpassed. I would highly recommend DataScan to anyone looking for a new system or looking to upgrade an existing system. #### Cons I would like to see a more robust inventory system. --- ### I HAVE BEEN WITH DATASCAN FOR OVER 20 YEARS, I THINK THEY ARE THE BEST SOFTWARE PROVIDER IN USA!! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Pharmaceuticals - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: June 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. GREAT VALUE UPTO DATE OPERATING SYSTEM #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros CUSTOMER SERVICE IN SECOND TO NONE!! GREAT PROGRESSIVE PROGRAMS, UP TO DATE SERVICES FOR PATIENTS, MTM, PROCESSING E-VOUCHERS #### Cons TOO MANY OPERATING SYSTEMS IN SERVICE. MANY SYSTEMS IN THE FIELD ARE NOT UPDATED SO THAT EVERY CUSTOMER IS USING THE SAME PROGRAM ---