All Winpharm Reviews
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Brian
Verified reviewer
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Great service - frequently updated
Personal customer service - US based and because it's a smaller company you know each of the service technicians.
CONSSome of the enhanced features are more difficult to use, but personalized training is available. And if the feature isn't ideal for you, just turn it off.
Jared
Pharmaceuticals, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Winpharm is a great system!
Winpharm is a smaller company that delivers big. I love that I have a relationship with them, and know their employees well. Additionally, they are quick to respond to problems, are readily available to answer phones and emails, and are always available to hear from me.. the customer!
PROSI enjoy the software, the support staff, and the company as a whole. Their features and updates are first-class and relatively easy to operate, and operate quickly and efficiently.
CONSThere aren't any real cons. All systems have flaws, bugs, and errors. Winpharm works quickly to correct errors and does so in a very competent manner.
Reasons for switching to Winpharm
Did not enjoy McKesson Pharmaserv
Nancy
Pharmaceuticals, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
its the main software we use at the pharmacy
still learning it, I can fill my prescriptions and bill insurance
PROSThe icons are easy to read, you can click on them and find you patients easily. customer support is readily available and very helpful.
CONSyou have to back out of the patient if you are not in the correct screen, you can look at the profile but you can not fill from the profile if you are not in the fill screen.
Vendor Response
Nancy please calll our offices and setup more Training. You can absolutely fill from the profile in a number of different ways.
Replied July 2017
Christopher
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Taconic Pharmacy
Datascan's winpharm system is without a doubt the easiest system I have ever used while still offering hundreds of different modifications and additions when/if needed. The staff and customer service level cannot be rivaled in my opinion either.
PROSThe various programs required in running a retail business with a pharmacy and integrated completely. Ease of use is amazing allowing new staff to be trained quickly.
CONSI have no specific function or feature that I would say I dislike
Kenny
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
WinPharm
great experience. Been with them forever. Ownership is always present and looking to enhance. great customer support
PROSEase of use. Customer service support. windows based. good integration between pos and pharmacy
CONSSome POS features need to be enhanced. Rental of equipment
Reason for choosing Winpharm
Best product for our business model
Danielle
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
User friendly
It is helpful the way it interfaces with workflow.
PROSIt is very user friendly. I like the ability to run reports by insurance codes which is helpful with billing. I like the way it interfaces with workflow.
CONSFeel we have to update often. I know features are added but it's inconvenient at times.
Kim
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
WinPharm Review
The ease of use and backend support. It is easy to use and has all the necessary functionalities for the business to run efficiently.
CONSIt does what we need it to do, no issues.
Arlen
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Review of datascan
Easy to use, simple and very user friendly. Great customer service
CONSNo cons. Nothing bad about this. There is nothing bad I can say about this software
Maria
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Review
It is easy to navigate and encompasses pharmacy, pos and workflow in one.
CONSOverall the software covers all the needs our pharmacy has.
Doug
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Winpharm rocks
Ease of use. Efficient and reliable. It helps us to ensure accuracy
CONSNothing really to list here. Wimpharm covers all the bases.
ENRIQUE
Health, Wellness and Fitness, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2017
Customer Service is the best of "ALL" customer service that I have used.
ability to process patients medications.
PROSease of use.
CONSSig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports.
Vendor Response
The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this.
Replied July 2017
Robert
Hospital & Health Care, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
Datascan Our New Pharmacy Software Company
[SENSITIVE CONTENT HIDDEN] was our first contact with Datascan. She provided us with all the necessary information needed for us to make the decision to go with Datascan. She became our contact person from the beginning and remains so today. [SENSITIVE CONTENT HIDDEN] is always available to answer our questions and address our concerns immediately (even after hours and weekend). Her calm and reassuring demeanor definitely was a plus in making this change to a new platform. We lean on [SENSITIVE CONTENT HIDDEN] often and she always responds to our satisfaction. If she is the example of what you can expect from Datascan, I would be confident to recommend this company to any pharmacy owner. [SENSITIVE CONTENT HIDDEN] gets high marks from our company and deserves the praises.
PROSSoftware is easy to use so the transition to Datascan was seamless. Very similar to the previous software we were using and Datascan was able to quickly make some adjustments we requested. These adjustments were essential and allowed for an efficient workflow. Has a variety of features that covers just about everything that a pharmacy software could.
CONSSome changes were necessary but there was nothing that could not be addressed to our satisfaction.
David
Pharmaceuticals, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
VERY SATISFIED PHARMACY
MY PHARMACY HAS DEVELOPED A WONDERFUL RELATIONSHIP WITH DATASCAN. I AM THANKFUL THAT I DECIDED TO HAVE DATASCAN AS A PARTNER WITH MY PHARMACY
PROSTHE SOFTWARE IS VERY EASY TO USE. I CAN CALL DATASCAN AND THEY CAN FIX MY LABELS, CHANGE MY SETTINGS, AND HELP ME WITH SETTING UP INS.
CONSI DON'T USE OUT OF STOCK OPTIONS. I DON'T USE SHORT FILL OPTIONS
JEFF
Pharmaceuticals, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2017
I HAVE BEEN WITH DATASCAN FOR OVER 20 YEARS, I THINK THEY ARE THE BEST SOFTWARE PROVIDER IN USA!!
GREAT VALUE UPTO DATE OPERATING SYSTEM
PROSCUSTOMER SERVICE IN SECOND TO NONE!! GREAT PROGRESSIVE PROGRAMS, UP TO DATE SERVICES FOR PATIENTS, MTM, PROCESSING E-VOUCHERS
CONSTOO MANY OPERATING SYSTEMS IN SERVICE. MANY SYSTEMS IN THE FIELD ARE NOT UPDATED SO THAT EVERY CUSTOMER IS USING THE SAME PROGRAM
Alice
Pharmaceuticals, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY