All Wireless Standard POS Reviews

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Jason

Wireless, 2-10 employees

Used daily for less than 2 years

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Wireless POS

This solution works well as a (Cloud) based point of sale platform. Easy to configure & use e-commerce applications.

PROS

Ability to process inventory and administrative functions from within the application. Great user interfaces very friendly to new users.

CONS

None

Estevan

Wireless

Used free trial

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2014

Pretty good, but...

PROS

I love the fact that it integrates so well with the different carrier portals (Boost Mobile BR store, ePay/WebPOS integration). There are a lot of cool CRM features, although I think that the menus need to be cleaned up. Contacting customers through any CRM should be clean and efficient, like Base. It's very thorough; it has everything that you'd need to run a single and/or multiple stores with ease. The reporting is nice, and receipts look great, although I think they're a bit cluttered. Cloud-based POS systems are nice due to the fact that all of the information is easily transferrable to different computers, although some slight lag can occur, for the most part, it's a joy to use. The support team is great, and they're always easily accessible. I've had to call them on many occasions. They are extremely knowledgable with crazy-fast call backs, and they're just plain professional. I have no complaints for support. Overall, it's great. There are, however, some shortcomings.

CONS

The KPI system is broken. There's no easy way to implement KPIs (Excel format upload once a month). This is tedious and slows production. I want to be able to change the goals and KPI indicators on the fly. The new system is nice, but it's still in beta, and I don't like that you have to log into a separate browser to use this functionality. I want everything all-in-one and don't want to have to leave the system to input information. Lag is also an issue every once in a while, I had some issues that were unrelated to the software; it turns out my internet wasn't stable enough to handle the demand of WS. TWC and a few hours of phone calls had this issue fixed, and now WS runs very smooth. Also, the ability to add themes to the POS would be nice. It's a depressing blue/grey hue that makes it really hard to stare out without thinking I'm back on a Windows 95 machine. Also, the receipts are nice, but they're cluttered. I also want the ability to add different-sized logos and images to the receipt at the top and the bottom. The top for your store's logo and the bottom for advertising future promos, specials, or even other businesses for an added revenue stream.

caz

Wireless, 2-10 employees

Used daily for less than 2 years

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed May 2017

Amateurs. Terrible company. Careless billing

DO NOT SIGN WITH B2B. Total amateurs.

PROS

B2b Soft are very eager to sell you their substandard software. Good tech support. updates frequently.

CONS

too many steps to process transactions, slow system, not user-friendly, careless billing department. will shut off your service without a phone call, letter of even an email.

Jason

Wireless, 11-50 employees

Used daily for less than 6 months

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed August 2017

Well Made and Functional with lots of reporting and customization features

This is a great product if you can take the time to learn the ins and outs of it.

PROS

This POS allows you to customize a lot of the features in the software to match the way you sell products. There are coupon options and a customer data base, repair data base that keeps things well organized. I love the reporting features, there is a report for almost everything. Another plus is the ability to set users at different levels of access. I have some reps that are working toward management and I am able to give them management access temporarily to see how they do. For a sales person or cashier this is a good POS system and is not hard to learn.

CONS

This POS system is VERY intense and takes a lot of time to learn from an administration standpoint. There is so much put into this software that it is very hard to keep up with all the possibilities. My first few months working with it and I had an inventory issue that was due to they system putting items into separate categories and bins. This caused me to think i was short in areas that I was not. And I am still learning something new everyday.

Ashraf

Wireless

Used more than 2 years

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2015

Great Employee & Carrier Commission Reconciliation and Reporting

PROS

One of the things I find most useful is the Carrier Commission reconciliation. Sometimes things get lost in the system, so knowing how much you are expecting from your carrier in payouts at the end of the month is a big plus when going back to see what items were qualified and disqualified transactions. I also find their new reporting module is awesome. Its so easy and user-friendly. Plus, I love the fact that I can setup automatic reports sent to my email on a daily basis.

CONS

As they are undergoing new updates, sometimes the transitions can be a little turbulent.

Shu Kin

Wireless, 2-10 employees

Used more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed February 2018

the software can be better, faster and more up to date features.

It is a old stable software. System seem to be sensitive to Internet speed. The system can't consider a fast system.

PROS

It has all basic POS function and no doubt it is a stable software. Their training team were good at training new user.

CONS

Can't not update product status in a massive way. I have to get into to each product screen to turn the product inactive. I couldn't access to database and update any of my transaction info. I couldn't delete a product once it is created, it has to be turn to inactive. Missing eCommerce option

WASIF

Electrical/Electronic Manufacturing, 2-10 employees

Used daily for less than 12 months

OVERALL RATING:

1

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed February 2017

Don't choose wireless standard.

Its been the worst experience ever. They signed my up saying one thing and then later saying something else. i was told i get 1 months free and they started charging me from the first month coming up with different fees to charge you. I felt like i was trapped.

PROS

NONE

CONS

TOO EXPENSIVE AND CUSTOMER SERVICE SUCKS. THEY DON'T KEEP THEIR WORK. THEY WILL SAY ANYTHING TO SIGN YOU UP AND ONCE YOU DO THEN THEY WILL FIND DIFFERENT FEES TO CHARGE YOU.

Shu Kin

2-10 employees

Used more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed February 2019

Owner

Feature wise no complain, but feeling to change other alternative software because of high monthly support fee.

PROS

User friendly. Fully developed and all POS function is already there. Many report are avalible. No downtime experienced so far.

CONS

Pricy monthly charge, no picture support and ecommerce feature, database is in cloud and require fast internet connection otherwise may feel system slow down or hanging.

Goldmay

Retail

Used less than 2 years

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2016

A great POS system for SME

PROS

The software is easy to deploy and integrate with exsiting apps . It has an amazing graphic user interface that makes it so easy for a first time user to understand allow stress-free training for new employees and increases turnaround time. It also allow us in our company reward staff with commissions based on sales.

CONS

add more currencies and customizations to other languages and fix the bugs

John

Wireless

Used free trial

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2014

Wireless Standard

PROS

I like the integration with the wireless company's account managing website.

CONS

It needs more options to run the monthly sales reports.

Eddie

Wireless, 2-10 employees

Used more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2018

Wireless Standard POS Review

Pricing is high on monthly. The feature is more than you need if you just run a simple prepaid store.

PROS

It come with all feature you need. Easy to use. Long hour of support team service. No headache when there are version update.

CONS

Not all report can be generated. But, you will find a work around to get the info you need. Don’t have pictures for products. Don’t come with online store solution.

Frank

Wireless, 2-10 employees

Used less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Cool and easy to use system. Support team is very helpful if I need them.

Really like how we were trained when we first got on Wireless Standard. It made it so much easier to move to this system from our old one.

PROS

Not difficult to use and sell phones and accessories as well as activations. The support team is always available and they even use online chat when you need help instead of calling.

CONS

Some transactions are extremely quick and easy to process, but then others take a few tries at first to get the hang of it all and get used to it.

Alexis

Electrical/Electronic Manufacturing

Used more than 2 years

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2016

wireless standard

PROS

of it all I love how helpful they are with any questions you have and they ALWAYS help you get any problem you have fixed.

CONS

Their isn't anything that I don't like about wireless standard

John

Retail, 51-200 employees

Used weekly for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed June 2018

Please dont get it

PROS

Nothing to like about seriously why would ya'll make me write 100 words just to make it seem ya'll are nice

CONS

Comission cant be posted right there and then cant check comission individually and also system too slow

Radouane

Wireless, 2-10 employees

Used daily for less than 6 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

2

Reviewed March 2018

Horrible software

So far, I have used it for the past 2 month and I don't see any Pros!! This is the worst software I have ever used on a computer! hands down!

CONS

Old interface, very glitch and slow customer support stinks Inventory options are very confusing Not worth the money.

Andy

Used free trial

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2011

If you own your own wireless retail stores like me, I recommend this software! It's made life a lot easier when it comes to keeping track of my sales, merchandise, and employees. Also, the customer service is great when something doesn't seem normal in my system. It gets fixed immediately. Wireless Standard comes before my wife now. If you're seeking to purchase this product, a sales rep by the name of Daniel assisted me with the software in all 12 of my locations. He asked to be referred to anyone, and I think he deserves that. God bless you all and good luck with your businesses.

Bianca

Arts and Crafts, 11-50 employees

Used daily for less than 6 months

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2016

Wireless Standard POS is AWESOMEE!!

I highly recommend this product! Definitely very useful for your business!!

PROS

easy to use, very functional, great way to keep organized!

CONS

none

Madeleine

Apparel & Fashion, 11-50 employees

Used weekly for less than 6 months

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2017

Great POS System

We love Lightspeed! I personally love that I can use it both through our free-standing iPad POS stand or through my computer when I am working from home and need to access reports. The system is easy to use, user-friendly and comes with a great FAQ system that allows you to access tutorial videos.

Sokrates

Used free trial

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2012

Not a bad POS. Very impressed with the professionalism and help provided when needed. I would recommend Wireless Standard POS to others.

Showing 1 - 19 of 19 Reviews