About wJewel

WJewel Jewelry Store Management Software is a complete jewelry retail store management platform that streamlines and organizes retail store processes from purchasing to point-of-sale. It provides a fully-featured POS system that covers all facets of retail operations such as sales, appraisals, customer relationship management, inventory management, repair orders, AR/AP, scrap gold purchase, store credits, gift cards, salesman commission, banking, employee hours tracking and more.

With WJewel, businesses can track sales, customer repairs, active customers, inventory, and purchases. Integration with Shopify or other business websites, RFID, and export to transfer to QuickBooks options are available.

Other versions of Wjewel are available for jewelr...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic)

15 Reviews of wJewel

Average User Ratings

Overall

4.73 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(0)

0

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 15 results

February 2020

Scott from Glennpeter Jewelers

Company Size: 11-50 employees

Industry: Retail

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

A Real Game Changer

We are using the software with the Quickbooks integration. As a customer that has worked with the developer to build custom features, we have been impressed with wJewel and the willingness of the deveopment team to give us exactly what we need.

Pros

The software has some really nice features to manage memo and consignment in Retail Jewelry. Also, it has nice office automation tools to record recurring APs. Gold purchases are a breeze.

Cons

No real cons to mention. If we have a problem, the developer fixes it. They are happy to make the software do what we need it to do.

Reasons for Choosing wJewel

The customized features and ability to handle memo and consignment goods the way we want to manage them.

Reasons for Switching to wJewel

Newer software technology. More flexible platform.

Response from Ishal

Replied February 2020

Thank you Scott, we appreciate your feedback.

February 2020

Eyal from Dahan/Kallati jewelers

Company Size: 2-10 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Everything you need to Operate

Runs my entire operation, day in, day out.

Pros

WJewel programmers have the capability to adjust and customize anything you need. If you dream it, they can program it..

Cons

Sometimes it takes a little longer for customizations, but worth the wait

Response from Ishal

Replied February 2020

Thank you. We will continue to try to exceed your expectations.

February 2020

Rebecca from Tastefairy Corporation

Company Size: 2-10 employees

Industry: Luxury Goods & Jewelry

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

February 2020

My thoughts on WJewel

It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business. We were uninformed on the annual $1,000 fee.

Pros

It is easy to find items in stock, manipulate the inventory, and add new products

Cons

It does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare. It is probably good if WJewel is your only selling/accounting channel. There seem to be a lot of random bugs that happen. It is not always user friendly.

Reasons for Choosing wJewel

WJewel is catered to the jewelry industry

Response from Ishal

Replied February 2020

Customer did not want to share with us any QuickBooks info which made it almost impossible to integrate with it. We succeeded doing it anyway. All charges were disclosed to the office manager prior to signup, who decided not to share them with the owner.

February 2020

Barkev from De hago

Company Size: 2-10 employees

Industry: Luxury Goods & Jewelry

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Excellent software for our industry one of a kind

Very happy

Pros

I have been using ishals software program for over a 20 years He’s always on top of his game

Cons

I can’t really say anything bad There is always here in there adjusting according to your liking Like I said him and his team there to fix all the problems arise

Response from Ishal

Replied February 2020

Thank you.

January 2017

Mike from Malakov Diamonds

Company Size: 2-10 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2017

Easy to use software with great after sales support

Using wjewel software is almost like having your in house computer programmers and IT support staff. Program is very easy to use and when needed wjewel developers are there to customize the software the way that works best for you. Very highly recommended

Pros

Ease of use. Great After sales support

Response from Ishal

Replied February 2020

Thank you.