wJewel Software
About wJewel
WJewel Jewelry Store Management Software is a complete jewelry retail store management platform that streamlines and organizes retail store processes from purchasing to point-of-sale. It provides a fully-featured POS system that covers all facets of retail operations such as sales, appraisals, customer relationship management, inventory management, repair orders, AR/AP, scrap gold purchase, store credits, gift cards, salesman commission, banking, employee hours tracking and more.
With WJewel, businesses can track sales, customer repairs, active customers, inventory, and purchases. Integration with Shopify or other business websites, RFID, and export to transfer to QuickBooks options are available.
Other versions of Wjewel are available for jewelry wholesalers and manu...
wJewel Pricing
Contact Ishal Inc. for pricing details
Starting price:
$100.00 per month
Free trial:
Available
Free version:
Not Available
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wJewel dashboard
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wJewel User Reviews
OVERALL RATING
Showing 1 - 5 of 25 reviews
Scott
Company size: 11-50 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2020
A Real Game Changer
We are using the software with the Quickbooks integration. As a customer that has worked with the developer to build custom features, we have been impressed with wJewel and the willingness of the deveopment team to give us exactly what we need.
Pros
The software has some really nice features to manage memo and consignment in Retail Jewelry. Also, it has nice office automation tools to record recurring APs. Gold purchases are a breeze.
Cons
No real cons to mention. If we have a problem, the developer fixes it. They are happy to make the software do what we need it to do.
Reasons for choosing wJewel
The customized features and ability to handle memo and consignment goods the way we want to manage them.
Reasons for switching to wJewel
Newer software technology. More flexible platform.
Response from Ishal
Thank you Scott, we appreciate your feedback.
Replied February 2020
Suzanne
Company size: 11-50 employees
Industry: Luxury Goods & Jewelry
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
May 2021
wJewel Review
My overall experience is very positive. [SENSITIVE CONTENT HIDDEN] and his team are EXTREMELY responsive and helpful. When we discover elements of the system that are not perfect for us, we make our recommendations and the wJewel team will respond and make corrections for us immediately.
Pros
We like that this software has every possible necessary field for someone in the jewelry industry.
Cons
The software is not as user friendly as it could be. We are on a MAC system in our office so we need to toggle back and forth between using a MAC and a PC which can be complicated.
Reasons for choosing wJewel
We liked the customer supper that we were going to receive.
Reasons for switching to wJewel
Quickbooks did not support our specific industry needs.
Response from Ishal
Thank you.
Replied May 2021
Rebecca
Company size: 2-10 employees
Industry: Luxury Goods & Jewelry
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2020
My thoughts on WJewel
It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business. We were uninformed on the annual $1,000 fee.
Pros
It is easy to find items in stock, manipulate the inventory, and add new products
Cons
It does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare. It is probably good if WJewel is your only selling/accounting channel. There seem to be a lot of random bugs that happen. It is not always user friendly.
Reasons for choosing wJewel
WJewel is catered to the jewelry industry
Response from Ishal
Customer did not want to share with us any QuickBooks info which made it almost impossible to integrate with it. We succeeded doing it anyway. All charges were disclosed to the office manager prior to signup, who decided not to share them with the owner.
Replied February 2020
John
Company size: 11-50 employees
Industry: Retail
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
March 2021
our retailer jeweler review of wjewel
great people to work with. always willing to help if you need it. and i especially like how they will customize and tweak the program to make it do things i would like it to do specifically for me
Pros
simple to learn and use. great value for the money
Cons
sometimes i wish things were worded a bit differently. but thats just symantics and a matter of getting used to program
Reasons for switching to wJewel
pricing was better with wjewel for renewing every year
Response from Ishal
Thank you.
Replied March 2021
alexandre
Company size: 11-50 employees
Industry: Retail
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
April 2021
very reliable easy and powerful software
Pros
all employees were able to learn in less then 3 weeks
Cons
ability to make the screen and fonts a little larger for touch screen purposes
Reasons for choosing wJewel
capability of customization
Reasons for switching to wJewel
customer support is excellent and software is very easy to learn and use
Response from Ishal
Thank you.
Replied May 2021
