wJewel dashboard
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About wJewel
WJewel Jewelry Store Management Software is a complete jewelry retail store management platform that streamlines and organizes retail store processes from purchasing to point-of-sale. It provides a fully-featured POS system that covers all facets of retail operations such as sales, appraisals, customer relationship management, inventory management, repair orders, AR/AP, scrap gold purchase, store credits, gift cards, salesman commission, banking, employee hours tracking and more.
With WJewel, businesses can track sales, customer repairs, active customers, inventory, and purchases. Integration with Shopify or other business websites, RFID, and export to transfer to QuickBooks options are available.
Other versions of Wjewel are available for jewelr...
15 Reviews of wJewel
Average User Ratings
Overall
4.73 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
February 2020
Scott from Glennpeter Jewelers
Company Size: 11-50 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
A Real Game Changer
We are using the software with the Quickbooks integration. As a customer that has worked with the developer to build custom features, we have been impressed with wJewel and the willingness of the deveopment team to give us exactly what we need.
Pros
The software has some really nice features to manage memo and consignment in Retail Jewelry. Also, it has nice office automation tools to record recurring APs. Gold purchases are a breeze.
Cons
No real cons to mention. If we have a problem, the developer fixes it. They are happy to make the software do what we need it to do.
Reasons for Choosing wJewel
The customized features and ability to handle memo and consignment goods the way we want to manage them.
Reasons for Switching to wJewel
Newer software technology. More flexible platform.
Response from Ishal
Replied February 2020
Thank you Scott, we appreciate your feedback.
February 2020
Eyal from Dahan/Kallati jewelers
Company Size: 2-10 employees
Industry: Wholesale
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Everything you need to Operate
Runs my entire operation, day in, day out.
Pros
WJewel programmers have the capability to adjust and customize anything you need. If you dream it, they can program it..
Cons
Sometimes it takes a little longer for customizations, but worth the wait
Response from Ishal
Replied February 2020
Thank you. We will continue to try to exceed your expectations.
February 2020
Rebecca from Tastefairy Corporation
Company Size: 2-10 employees
Industry: Luxury Goods & Jewelry
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
February 2020
My thoughts on WJewel
It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business. We were uninformed on the annual $1,000 fee.
Pros
It is easy to find items in stock, manipulate the inventory, and add new products
Cons
It does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare. It is probably good if WJewel is your only selling/accounting channel. There seem to be a lot of random bugs that happen. It is not always user friendly.
Reasons for Choosing wJewel
WJewel is catered to the jewelry industry
Response from Ishal
Replied February 2020
Customer did not want to share with us any QuickBooks info which made it almost impossible to integrate with it. We succeeded doing it anyway. All charges were disclosed to the office manager prior to signup, who decided not to share them with the owner.
February 2020
Barkev from De hago
Company Size: 2-10 employees
Industry: Luxury Goods & Jewelry
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2020
Excellent software for our industry one of a kind
Very happy
Pros
I have been using ishals software program for over a 20 years He’s always on top of his game
Cons
I can’t really say anything bad There is always here in there adjusting according to your liking Like I said him and his team there to fix all the problems arise
Response from Ishal
Replied February 2020
Thank you.
January 2017
Mike from Malakov Diamonds
Company Size: 2-10 employees
Industry: Retail
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
January 2017
Easy to use software with great after sales support
Using wjewel software is almost like having your in house computer programmers and IT support staff. Program is very easy to use and when needed wjewel developers are there to customize the software the way that works best for you. Very highly recommended
Pros
Ease of use. Great After sales support
Response from Ishal
Replied February 2020
Thank you.
