wJewel
About wJewel
wJewel Pricing
Contact Ishal Inc. for pricing details
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for wJewel
1 - 5 of 56 Reviews
MEREDITH
Luxury Goods & Jewelry, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best System for function and Price
Overall we have had a great experience with this system. It is cost-effective, easy to implement and the training of employees was also a smooth process. Customer support is always available and a quick response time. We have in many instances needed to adapt the program for our retail customers and EDI functions, and we have always been to reach out and make an update. We can keep track of items down to a very detailed level and track and manage inventory effectively. I would highly recommend this system.
PROSCost, Ease of setup, Customer Support, Item entry details.
CONSNot fully customizable, Limited accounts receivable reports
Reasons for switching to wJewel
Easy of use, cost and we needed more functionality based on company growth
Vendor Response
Thank you. We can upgrade you to our latest version which is fully customizable. We appreciate you being a loyal client for over 10 years.
Replied November 2023
Joel
Luxury Goods & Jewelry, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Easy to use. Lots of features.
It is easy to use and intuitive. It has great support, when you call them up it email, your issues gets resolved or answered very quickly and efficiently. It is a big time saver.
CONSThey have lots of reports build it, but it does not connect to Crystal Reports.
Reason for choosing wJewel
Cost, customer service, ease of use, other customers reviews.
Vendor Response
Thank you
Replied December 2023
Rebecca
Luxury Goods & Jewelry, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2020
My thoughts on WJewel
It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business. We were uninformed on the annual $1,000 fee.
PROSIt is easy to find items in stock, manipulate the inventory, and add new products
CONSIt does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare. It is probably good if WJewel is your only selling/accounting channel. There seem to be a lot of random bugs that happen. It is not always user friendly.
Reason for choosing wJewel
WJewel is catered to the jewelry industry
Vendor Response
Customer did not want to share with us any QuickBooks info which made it almost impossible to integrate with it. We succeeded doing it anyway. All charges were disclosed to the office manager prior to signup, who decided not to share them with the owner.
Replied February 2020
Suzanne
Luxury Goods & Jewelry, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
wJewel Review
My overall experience is very positive. [SENSITIVE CONTENT HIDDEN] and his team are EXTREMELY responsive and helpful. When we discover elements of the system that are not perfect for us, we make our recommendations and the wJewel team will respond and make corrections for us immediately.
PROSWe like that this software has every possible necessary field for someone in the jewelry industry.
CONSThe software is not as user friendly as it could be. We are on a MAC system in our office so we need to toggle back and forth between using a MAC and a PC which can be complicated.
Reason for choosing wJewel
We liked the customer supper that we were going to receive.
Reasons for switching to wJewel
Quickbooks did not support our specific industry needs.
Vendor Response
Thank you.
Replied May 2021
Scott
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
A Real Game Changer
We are using the software with the Quickbooks integration. As a customer that has worked with the developer to build custom features, we have been impressed with wJewel and the willingness of the deveopment team to give us exactly what we need.
PROSThe software has some really nice features to manage memo and consignment in Retail Jewelry. Also, it has nice office automation tools to record recurring APs. Gold purchases are a breeze.
CONSNo real cons to mention. If we have a problem, the developer fixes it. They are happy to make the software do what we need it to do.
Reason for choosing wJewel
The customized features and ability to handle memo and consignment goods the way we want to manage them.
Reasons for switching to wJewel
Newer software technology. More flexible platform.
Vendor Response
Thank you Scott, we appreciate your feedback.
Replied February 2020