wJewel
About wJewel
wJewel Pricing
Contact Ishal Inc. for pricing details
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for wJewel
1 - 5 of 52 Reviews
kamran
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Easy to work
Beautiful
PROSI have been using them for over 30 years they have the best customer support you can ask for
CONSNot much to dislike because the program is catered to my needs
Vendor Response
Thank you
Replied August 2023
Suzanne
Luxury Goods & Jewelry, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2021
wJewel Review
My overall experience is very positive. [SENSITIVE CONTENT HIDDEN] and his team are EXTREMELY responsive and helpful. When we discover elements of the system that are not perfect for us, we make our recommendations and the wJewel team will respond and make corrections for us immediately.
PROSWe like that this software has every possible necessary field for someone in the jewelry industry.
CONSThe software is not as user friendly as it could be. We are on a MAC system in our office so we need to toggle back and forth between using a MAC and a PC which can be complicated.
Reason for choosing wJewel
We liked the customer supper that we were going to receive.
Reasons for switching to wJewel
Quickbooks did not support our specific industry needs.
Vendor Response
Thank you.
Replied May 2021
Rebecca
Luxury Goods & Jewelry, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2020
My thoughts on WJewel
It was very difficult to start using the product and get the information implemented. It is an old school system that caters to an old school style of doing business. We were uninformed on the annual $1,000 fee.
PROSIt is easy to find items in stock, manipulate the inventory, and add new products
CONSIt does not work well across multiple channels. Trying to sync the software with both our Shopify and QuickBooks account was a nightmare. It is probably good if WJewel is your only selling/accounting channel. There seem to be a lot of random bugs that happen. It is not always user friendly.
Reason for choosing wJewel
WJewel is catered to the jewelry industry
Vendor Response
Customer did not want to share with us any QuickBooks info which made it almost impossible to integrate with it. We succeeded doing it anyway. All charges were disclosed to the office manager prior to signup, who decided not to share them with the owner.
Replied February 2020
Scott
Retail, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2020
A Real Game Changer
We are using the software with the Quickbooks integration. As a customer that has worked with the developer to build custom features, we have been impressed with wJewel and the willingness of the deveopment team to give us exactly what we need.
PROSThe software has some really nice features to manage memo and consignment in Retail Jewelry. Also, it has nice office automation tools to record recurring APs. Gold purchases are a breeze.
CONSNo real cons to mention. If we have a problem, the developer fixes it. They are happy to make the software do what we need it to do.
Reason for choosing wJewel
The customized features and ability to handle memo and consignment goods the way we want to manage them.
Reasons for switching to wJewel
Newer software technology. More flexible platform.
Vendor Response
Thank you Scott, we appreciate your feedback.
Replied February 2020
John
Retail, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
our retailer jeweler review of wjewel
great people to work with. always willing to help if you need it. and i especially like how they will customize and tweak the program to make it do things i would like it to do specifically for me
PROSsimple to learn and use. great value for the money
CONSsometimes i wish things were worded a bit differently. but thats just symantics and a matter of getting used to program
Reasons for switching to wJewel
pricing was better with wjewel for renewing every year
Vendor Response
Thank you.
Replied March 2021
