Wooqer

RATING:

4.5

(66)

About Wooqer

Wooqer is an App for businesses to digitize frontline operations trusted by brands like Lifestyle, Skechers, Pantaloons, KFC, Baskin Robbins, Dominos and others. Wooqer’s security and quality frameworks are its building blocks and helps meet stringent audit requirements of large retail brands and restaurants. 100,000+ retail stores & restaurants use Wooqer in 21 countries to share guidelines, set expectations, measure compliance and build accountability among 250,000 users, in 11 languages, leading to both top-line and bottom-line impact. With a real-time, mobile-first app and DIY platform, Wooqer is purpose-built to empower business leaders to digitize compliance, audits, data collection, workflows, task management and team communications. Intuitive reports on the...

Wooqer Pricing

Your needs, your plan! Operations come in all sizes, and we have experienced that first hand. Our Customer Development teams shall be happy to work with you to find the right one for your growth.

Free trial: 

Not Available

Free version: 

Not Available

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Wooqer Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Wooqer

1 - 5 of 66 Reviews

Anonymous

1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Very nice platform

PROS

Good app and useful feature t perform digital operations. We built all store SOP on wooqer in few minutes .It also provides 100% transparency.

CONS

Waiting for new updates and features.

AGNIESZKA

Entertainment, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2019

Simple, user-friendly and worth every penny spent!

PROS

Wooqer has endless possibilities to get rid of manual paperwork, improve processes, save time, save environment and increase productivity. Easily accessible on-the-go thru an app or a static desktop version. No need to be IT savvy or a techy person, just drag and drop the questions you wanna include in your process and off you go. It's like LEGO blocks: you chose the size, the color and the shape and where you wanna place the blocks. Plus, all platform updates are free of charge to all platform users across the globe and they happen quite often.

CONS

Unfortunately, every story has two sides. Same is for Wooqer. I would love to see management dashboards available on the app for even quicker access to the important information.

Reason for choosing Wooqer

Because of all the benefits I mentioned above :)

Mohammed

Luxury Goods & Jewelry, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed September 2022

The Biggest mistake

The application is too much complicated and making our life too hard we are suffering from it from the 2nd week of purchase. Very much difficult to submit a process, not able to attach images, a process needs to be filled 4-5 times to complete and submit it. Since 6 months we are waiting for a peaceful use of the application and till now we have not received it yet. Really having a hard time to use the app especially the front end users with IOS devices (which 85% of our employees are using).

PROS

All the features that was introduced at the time of purchase was good and satisfying

CONS

It does not have a task and approval tracker, video attachments from laptop is not possible while sending task, when documents are send the users are not able to download in there device, Lack of store wise report in the web, When a process or module assigned to users the summary, objective, instructions are not being displayed in the mobiles which is very difficult for the administrators as it needs to be explained via mail or via call, The screen blacks out when attaching images, The VE gallery that was provided the filter is not working. For live image mandatory questions the users are able to attach images from the laptop gallery which the users are doing to skip the pressure the users are going to face if the work is not done as per the timing.

Reason for choosing Wooqer

Because we thought it was a good application which was completely wrong.

Vivek

Supermarkets, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

Maximize Your Productivity with Wooqer: An In-Depth Review

Its features and benefits can help businesses save time, increase productivity, and improve their overall performance.

PROS

Wooqer automates repetitive tasks and workflows, allowing businesses to streamline their operations and focus on higher-level tasks. Teams can collaborate in real-time on projects, tasks, and processes, increasing efficiency and reducing errors

CONS

customization Required as per organization wise or modify some standard process as per business requirement

Rahul

Retail, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

IT Assets Management

Good Application with attractive features.

PROS

One of the benefits of using Wooqer is that it can help businesses to streamline their operations, improve collaboration among team members, and increase efficiency. The platform also offers customizable templates that can be used for various tasks, such as conducting audits, creating surveys, and managing employee training programs.

CONS

Most useful is a very customize the product for user requirements.